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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 18

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I have booked 3tickets for kottiobbha3 movie, movie didnot released and didnt play, its been 20 days I didn't get any refund amount kindly help me to solve this, contact me [protected]...
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Hiten Solanki
from Rajkot, Gujarat
Nov 9, 2021
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Please give my Money Refund

Website:Bookmyshow.com

I had buy 2 Tickets through Bookmy show for DHAM DHAM DHAMA CHAKADI Movie at Suraj Cineplex, Junagadh (Gujarat) on Dtd.18/10/2021 and Show time 05:30 p.m. Ticket Rs.286/-

But, it show had been canceled by Cinema.
So, I had 5 to 7 days lots of time call to customer care of book my show regarding refund of money. When my turn came in call, call disconnected and not answer my call till today. Suraj Cineplex is also not...
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A
abeeeshake
from Delhi, Delhi
Nov 8, 2021
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Debit card offer not applying

I have a Coral Debit card which has this benefit to get 25% per month at www.bookmyshow.com.
But whenever I try to use it on bookmyshow app and website, I get the error that my card is not applicable....
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Ishrath Banu
Nov 7, 2021
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Wrong info about movie show

Address:#12/12nd floor, Near masjid e parveen, Gandhi nagar

Movie suryavanshi in carvery theatre was played early than mentioned in my book show. Movies timing when we booked in my book show was 7.45 but the movie was started at 7.00 .ie. on 7/11/2021. We need answer for this...
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Ashwin . S Amaira
from Chennai, Tamil Nadu
Nov 7, 2021
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Payment refund issue problem

I booked 10 tickets on Nov 1 for the film Anathey for the 7 PM show on 4 th November.
But the tickets weren't booked . However, our google pay services has confirmed that the payment was successful and credited to the merchant . It's been a week and I would really appreciate if a refund can be processed asap...
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Ishitabahukhandi
from Lucknow, Uttar Pradesh
Nov 7, 2021
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Money not refunded and unprofessional behaviour on behalf of the consumer support.

Address:529/370 KA Rahim Nagar Nai Basti Mahanagar Lucknow
Website:BookMyShow.com

I booked movie tickets through BookMyShow but didn't receive any confirmation. However the amount was deducted from my account. The site ensured that I would receive a refund within 2-3 days for transactions carried out through upi which is the case with me. This payment was made on October 26th and it has been 12 days since then but I haven't received the refund yet. Customer support is also very poor. I was made to wait on calls for an...
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Itz G L A D W I N Here
Nov 7, 2021
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This company is cheating

Address:12/2 5th cross down, magadi road

Today i had cancelled ticket they told they will give bms cash instantly but they didnt do so worst...
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Dukie bub
from Chennai, Tamil Nadu
Nov 7, 2021
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Delayed refund

I booked 10 tickets on Nov 1 for the film Anathey for the 7 PM show on 4 th November.
But the tickets weren't booked . However, our google pay services has confirmed that the payment was successful and credited to the merchant . It's been a week and I would really appreciate if a refund can be processed asap...
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Jasbirguru
from BATHINDA, Punjab
Nov 6, 2021
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Debited amount but movie ticket not booked

I want to book 4 tickets of moovie showtime 1:00 pm cine ceara sirsa online from bookmyshow. my amount rs. 1041 debited but not book my tockts. plz help me.
[protected] Jasbir Singh
[protected]@yahoo.com...
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basappa mk
Nov 6, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Show not released but ticket booked and refund not received

I have booked ticket on[protected].15 PM for Kotigobba 3 (U/A) date and timings[protected] show time 4.30PM, that day license was not released, but my amount deducted from bookmyshow of Rs.1188.80 for 4 tickets.

Also i have raised complaint to Helpdesk, they are also not helping.

Please check and help the same...
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Bhavani Thalloory
Nov 3, 2021
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Amount paid but no tickets

Hi, I have booked tickets for Most Eligible Bachelor movie for 18th October 2021 at Sri Satya Bhaskara Picture Palace manuguru. After paying the money for 4 tickets the amount has been deducted but I did not receive the tickets either through sms or whatsapp or email or in bookmyshow app. I have approach the theatre and asked about the same but they said that they donot have any information. Hence, I had to buy the tickets again to see the...
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Jaff3r
Nov 3, 2021
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Sunburn Groove Cruise / BookMyShow

Address:Big Tree Entertainment Private Limited Ground Floor, Wajeda House, Gulmohar Cross Road No. 7, Juhu Scheme, Mumbai, Maharashtra - 400049
Website:in.bookmyshow.com

Incident id- [#11631885]

We booked 14 tickets for the Groove Cruise and the event has been rescheduled to next year. We have written multiple emails and msgs to BMS and Sunburn asking for a refund but the team has not replied....
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Shashi97
from Bengaluru, Karnataka
Nov 3, 2021
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Filmy pass not received

Thrice amount is deducted from the UPI.
For the filmy pass, but I've not received the code yet. No response from customer support...
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Aishwarya Deshpande
Nov 3, 2021
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Amount paid but tickets not confirmed

I have booked two tickets and paid the amount and the amount was deducted too but there is no ticket confirmation whatsoever. please look into this quickly....
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RV Gowtham
Nov 3, 2021
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Movie ticket booking issue

Address:Madurai

I tried to book 2 tickets and in the payment page, it redirected me to google pay and asked me to pay Rs.440. I paid the amount, but when i come again to booking page, the time was running and the ticket wasn't booked. so i tried to pay again, i requested and again it redirected me to google pay and requested me Rs.440. I paid the amount again, and still my ticket was not booked.
Now a total amount of Rs.880 is deducted and still...
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Darshan Chatur
from Powai, Maharashtra
Nov 3, 2021
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Not received filmy pass code

Address:Book my show mumbai

I have purchased filmypass yesterday but till now code is not received...
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Bindya2
Nov 2, 2021
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Not yet refunded the money

I booked two tickets for kotigobba 3 on book my show app through phone pay but the show got cancelled by the organisers and they guarantees refund of money as show was cancelled by organisers but it's more than 15 days and the money is not yet refunded and nor do they reply for any mails or calls by us please help and solve this issue...
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stef12345
Oct 31, 2021
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Refund not received to bms credit

Transaction ID [protected]
It has been more than 10 days and i have not recieved my refund for a movie that i cancelled. It was said that they would refund it to my BMS credit....
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Harikiran 48
Oct 31, 2021
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Refund amount didn't get its been almost 10 working days

Address:#131,1 Rangaswamy building mylasandra
Website:www.bookmyshow.com

I haven't got my refund amount its been 10 working days, the movie name is Kottiobha 3, which didn't played the movie that has been canceled on 14th Oct 2021...
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udayreddyp
Oct 30, 2021
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gift card not received (inv 2898724228)

I have order for a gift card worth Rs 500 on 14th of october 2021, even after 16 days i didnot recieve my gift card. I tried calling customer care but they are not responding.
i have given my mail address as recipient mail address.

All i got from bookmyshow is this :

Your purchase is Confirmed! ORDER ID
INV[protected]...
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