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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 17

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P
pasupuleti Goutham naidu
Nov 25, 2021
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Money debited. But tickets was not confirmed

While i am booking movie tickets. Tickets not booked and money debited from my account. In book my show app showing refund initiated and money will refund in 7 to 10 days. Its been more than 20 days my money not refunded. Book my show not resolving my issue....
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K
Nov 25, 2021
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Wrong info

Yes people believe BookMyShow to be the to-go place to book tickets for all kinds of entertainment events. It was so for me until recently I faced a weird situation. I had booked a show with BookMyShow and while booking the tickets the location for the show was VimanNagar and I booked. I also received a conformation for it about the reservation. To my disappointment when I reached the venue, I was told that the show is happening at some other...
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B
bharti sood
Nov 25, 2021
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Refund for postponed show - 20.11.2021

Address:F352 DS MAX skylish Doddakalasandra, Near Billapura, Near Billapura

BMS has not refunded my money for postponed Gaurav Kapoor show that was supposed to happen on 20th Nov, 2021 I opted for refund as I will be in another city on re scheduled date I.e. on 3rd of Dec 2021. I have tried every possible way to contact them but they are not picking up my phone and give a standard answer on their chat box (to go to purchase history and cancel the ticket but they have not updated the date in their site)...
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R
ReactiveStream
Nov 24, 2021
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Not Received Refund

I have not received my refund amount after my show got cancelled. its been a month by now. They are not lifting my calls too....
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C
Catalogue
from Kanpur, Uttar Pradesh
Nov 24, 2021
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Refund policy

Address:116/9-10 Rana Pratap Nagar rawatpur kanpur

Today I was booked my ticket from book my show and amount was deducted from my phonepe UPI but ticket was not booked so what will be the refund time of my ticket's amount..?...
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M
makbul shaikh
Nov 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Movie ticket booking payment success but ticket not book failed

Address:Dhanbaad
Website:Book my show

Transaction dettail- TRANSFER TO[protected] To transfer INB Bigtree Entertainment pvt [protected]IGAMKDWRR6

Bookmyshow app complain but not resolved my issue
Bookmyshow app Messege showing 7-10day refund but money not received my acound
Plz resolved my issue from bookmy show....
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Chandrashekhar04
Nov 20, 2021
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Refund not received even after 14 days

I have booked 4 tickets for ETERNALS on Bookmyshow on 5th November 2021, unfortunately tickets not booked and amount debited from my account. And I have an email from Bookmyshow that refund will be made with 5-7 days. No response from tele team and app support. Now it's more than 14 days....
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K
Kokikrishna
Nov 19, 2021
Dec 16, 2021
This thread was updated on Dec 16, 2021
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They didn't refund my amount

I booked a movie ticket on 4th November, but the tickets was cancelled. They debited the amount, now the date was 19th November till now they didn't refund my amount...
The worst experience ever......
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Booking id- WH5L3FP

I had booked ticket on Nov 5th, 2021 around 10am for show Time next day 11 am but unfortunately by mistake i have booked ticket for Nov 5th instead of Nov 6th, 2021. As soon as i realised this mistake, i immediately contact to Book my show customer support but they are help me and told me the cut off time has passed. I put question that it's book my show fault, the show time updated on late just before 1...
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M
Mithil Mistry
Nov 19, 2021
Nov 19, 2021
This thread was updated on Nov 19, 2021
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Payment Not Refund

Address:Navsari, 396445

I booked a 7 ticket its about 1535/- on 9 Nov
But money is Deducted from my Bank but Ticket not Generate. Its Almost 10 days But my money Not Refunded By Book my show till now. I want to complain Agains Book my show. Please look in this metter...
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R
Roy Sasidharan
Nov 19, 2021
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Failed to deliver the filmy pass after successful payment

I have purchased filmy pass one week ago for a upcoming movie but i haven't got any code from the website even after the payment confirmation and the website also provided a payment received confirmation also and they are not responding to my mails . How can be they just irresponsible, and the customer care number not connecting to them they are just escaping from the customer, it's just shame to them, i think this is the way they are earning...
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A
AnithaS18
from Chennai, Tamil Nadu
Nov 17, 2021
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Refund for a cancelled show

Address:Chennai

The movie screening for the attached ticket was cancelled due to technical issues. It's been 10 days and I still haven't got my money back. I require a refund immediately....
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G
Govind Panicker
from Thiruvalla, Kerala
Nov 17, 2021
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Filmy Pass coupon code not sent

I purchased Filmy Pass coupon along with a ticket on November 11 and used it once. But the code haven't received since a week and I couldn't use it. I've contacting the customer care service for many days and they gives just auto generated replies of some other issues...
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B
Bawa2510
from Moga, Punjab
Nov 16, 2021
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Cinema Didn't play movie show

@bookmyshow I Visit to See movie Fuffad Ji in Chokha Empire #Moga Punjab . I reserved my movie ticket via online @bookmyshow app and confirmed but Moga City cinema #chokha Empire booking staff behaviour not good, speak rudely and cinema didn't play the movie. 👎 @MIB_India...
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A
Athul Chandran CA
Nov 13, 2021
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Money got debited but tickets not booked

Address:Banglore

Transaction ID[protected]
Amount debited 351.92...
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T
Tapanjit007
Nov 13, 2021
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Amount debited but I have not rec confarmation msg

Sir
I purchase 8online tickets form book my show app falcon festival 2021..but my Amount was debited but i have not rec any confarmation msg ......
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Mob no. [protected]...
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R
Roseline Asha
Nov 12, 2021
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My money is not yet refunded

It's been 12 days but money not yet refunded...
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D
Drvijay30
from Hyderabad, Telangana
Nov 11, 2021
Apr 3, 2022
This thread was updated on Apr 3, 2022
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Sunburn groove cruise tickets

Bookmyshow does not provide proper information about the event and also has customer service which is not helpful at all.
I have booked couple tickets for Sunburn Groove Cruise worth 55000 and scheduled Nov 13 -15. Received an SMS saying weeks later that the event got postponed to January 22nd 2022. Tried to confirm it officially through customer support. Nobody picks up the call even when you are 1st in queue waiting for them to...
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M
Manoj1240
Nov 10, 2021
Dec 19, 2021
This thread was updated on Dec 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To ask for refund

Website:BookMyShow.in

Hi I'm Manoj Prabahar from Coimbatore. I've booked 4 movie tickets for 3rd November. But I did not receive any tickets but the money is credited from my upi id. I contacted BookMyShow helpdesk through e-mail, they said we will sort out the issue. But it's been one week still I'm not received money. Please make sure the money is refunded. Thanks in advance. I've attached the proof of payment below....
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