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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 16

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A
Ankush Verma122
Dec 15, 2021
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I'm Complaining About Payment Failed

When I do Payment through Upi or Debit card or Gpay payment failed again and again On BMS App...
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N
Nikitasha Rathod
Dec 15, 2021
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Money deducted service not received

Address:Maan Road

I booked tickets for a movie, paid from my upi id, transaction succeeded but I did not get any tickets from the website. Now there is no quick customer support here. How am I supposed to be assured about the refund? I have been calling their customer support for an hour now. They make me wait for 20 minutes and call is automatically disconnected after that. Is this not fraudulent?...
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V
Vishakha Gaikwad
Dec 15, 2021
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Sunburn Goa 2021 refund

Address:Punr

I have tried multiple times for refund on customer service and chat. It's very irritating . If government has cancelled then money should have refunded automatically. I want my refund rs. 13586

Booking ID:VTAZ00MB18ZNPY...
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A
anjalicshan
Dec 14, 2021
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Refund/ event got cancelled

Badshah Live in Goa - Amethhyyst Jalwaa Open Arena got cancelled on 9th of december, i had booked two tickets worth 14k+ and i havnt received any notification or the refund . my calls and mails are being unattended . if this is not being attended at the earliest i will have to take necessary legal action...
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R
Rock Son
Dec 14, 2021
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Refund of my money

One of my booking was unsuccessful
Money transfer successful done but
Booking was cancelled please refund my amount...
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B
Bhanu lucky
from Visakhapatnam, Andhra Pradesh
Dec 13, 2021
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Tickets blocked

Movie tickets are in block for pushpa movie...
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M
Mayank Creator
from BANDA, Maharashtra
Dec 13, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I had done payment but don't receive any confirmation message.

I booked movie tickets of 'spider no way home' from bookmyshow on 13th of december, 2021 and paid from SBI NetBanking.
Amount is deducted and transaction is success from SBI NETBANKING, but bms shown me transaction time out and ticket was not booked.
Please help me to resolve this issue and help to get back my money in SBI NetBanking.
Sbi NETBANKING reference id: [protected]IGAMPPEGE5...
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P
Pragya Singh Shrinet
Dec 10, 2021
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Fast refund

I have booked the ticket from bookmyshow app. The show did not run on that day because of less audience. Its been more than 10 days I have not got my refund. The show was on 29 nov, 2021 at IP Sigra . Timing:10:15 am, Movie:Antim:The final truth.My booking id was WHTJCB 9....
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S
Sayuktha Bukya
Dec 10, 2021
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Not yet received your refund money

We booked our ticket for marakkar movie on December 4th, 9.30 at pvr, empress mall, Nagpur .Dur to some technical issues they cancelled the show and we did not received our refund yet .Please do the needful as soon as possible...
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D
Divyendhu Divakaran
Dec 8, 2021
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Money debited twice

I tried booking tickets and first time transaction failed but money got debited. Second time it got confirmed and tickets were booked. Money got debited twice from my account. Please resolve this. Google pay says money has not been debited but I have the transaction Id....
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M
Muthu sathana
from Coimbatore, Tamil Nadu
Dec 8, 2021
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Not refund

Address:3/82 Karupparayan kovil street bodipalayam

Hi I'm Muthu Kumar from Coimbatore. I've booked 5 movie tickets for 5th December.But I did not receive any tickets.So please Refund soon...
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S
Soorajprasanth
from Kollam, Kerala
Dec 7, 2021
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About my refund

Address:Pulari kottackakom chavara po

I have booked a ticket and I have cancelled it later because of some personal issues but now it's over 1 month and now I haven't received the payment back I have tried many ways to contact your side Please help me in solving this problem...
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J
Joel Rajan
Dec 7, 2021
Dec 7, 2021
This thread was updated on Dec 7, 2021
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Streaming - Movie 'Dune'

I brought the movie 'Dune' on Bookmyshow Streaming platform, they took the money, but the Stream is coming as an error. I called them and chatted with them many times but no response. They either need to refund my money or fix the issue, they are not doing both....
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A
amit moyal
Dec 4, 2021
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Refund: Cinema didn't not play the movie

Address:Kasi Talkies, Ashok Nagar, Chennai

I booked a show at Kasi Talkies, Ashok Nagar, Chennai. 28th November 2021 2:00 pm show of hindi movie Antim. They played a Tamil movie instead. I did not get cancellation of show confirmation from Bookmyshow. Refund my amount as soon as possible..it has been more than 7 days....
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K
kalyan mangalarapu
Dec 3, 2021
Jun 19, 2022
This thread was updated on Jun 19, 2022
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Amount deducted twice for same tickets - Please refund

Hello sir, myself kalyan, i have recently booked 2 tickets for akanda movie via book my show app. I proceeded to pay for the same with gpay but it was unsuccessful and got a message from book my show that payment was failed. So then i paid with my phonepe and booking was successful. Immediately after this, my first payment went successful too and my amount got deducted again. This is how my money got debited twice for the same tickets. I...
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S
sandeep24@
from Bengaluru, Karnataka
Dec 2, 2021
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About my refund amount

I was booked a ticket for "jai bhajarangi" movie on[protected]
but the show was cancelled at theatre as per schedule

as per the instructions they need refund my amount in 7 to 10 days '
but the amount was still not credited in my account from last 40 days

and there is no proper way to proceed to raise a complaint about my issue in book my show...
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R
Rahuldda
from Idukki, Kerala
Dec 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't booked tickets

Address:VALLIMALA(H) S-VALAVU, VELLATHOOVAL PO IDUKKI 685564

Hai my name is Rahul Binu

This is my worst experience with Book My Show Web site on (1stDec, 2021). I have booked 3 tickets for MARAKKAR 2D movie for Dec 4th. My 463 rupees money was deducted from SBI bank account, but no tickets were booked

I am trying to call them on the number[protected]their contact number), but that number is not working. I have send an email to their customer support, but did not received...
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V
vineet ekka
Nov 29, 2021
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Refund not provided for Cancelled show

Address:Cross road mall, Rourkela

I had booked a movie ticket for 5 members for 21st November, 2021 which got cancelled by the Cinema due to less audience. I still have not got a refund as I write this complaint, which is more that 7 days. They have already exceeded the estimated days for processing the refund which they claim to be 5 to 7 days.

Below are the rest of the details:

The movie name - Ghostbusters: Afterlife. (12:10 pm)
Date...
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D
donu dacha
Nov 28, 2021
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Change in seats

Today i booked my seats by mistake i need to change my seat in to middle seats thanku...
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U
Uttam Rathore
Nov 27, 2021
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Refund... Money as soon as possible

Address:Goa

I'm not refunded yet it's being more than 15 days no conservation worst experience...
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