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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 28

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V
Vinumohan
from Ernakulam, Kerala
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I am complaining about the movie tickets

I was book two tickets for malayalam movie. The charge for the tickets are debited from my account but i don't get my tickets for malayalam movie i don't get my tickets for malayalam movie, i don't get my tickets for malayalam movie. I don't get my tickets for malayalam movie, i don't get my tickets for malayalam movie. I don't get my tickets for malayalam movie....
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S
sucharitha16
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not booked but money debited from paytm and still did not get any refund

On march 2nd, 2019 at 11:08 AM I tried booking 2 tickets for aquaman at pvr 4dx, galleria mall, panjagutta, hyderabad. Amount of Rs.777 was debited from paytm wallet but I received a message that due to some error tickets were not booked.It has been almost 5 days since that day but still i did not receive any refund.

order ID : WEBzzz[protected]zzz1
paytm wallet Txn Id : [protected]

Other details :
email...
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K
Kanchan Shinde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for online ticket booking

I'm kanchan shinde. I booked 2 tickets for badla movie using my bookmyshow.com for fun time at glomax, inox kharghar for 9:25am show for the date 10 march 2019 using bank of india net banking. For transaction amount of rs.252 was debited from my account. This transaction was done around 1:02pm on 8th march 2019. I waited for 20 minutes but i didn't receive any sms from bookmyshow for conformation of tickets but i have receive sms from bank...
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A
Anjan Kumar P
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but no tickets booked

I booked a movie ticket yesterday online through bookmyshow, my experience was worst. The amount got deducted from my bankaccount however the tickets were not booked through bookmyshow.
I contacted bookmyshow customersupport however there is no responsible behaviour from them. Bookmyshow customer support informed that my amount will be refunded within 5 working days.
Why i should wait for 5 working days when tickets are not...
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P
Prashast
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment made but tickets not confirmed

Address:New Delhi, Delhi, 110067

I booked movie tickets of 'gully boy' from bookmyshow on 16th of february, 2019 and paid from amazon pay.
Amount is deducted and transaction is success from amazon pay, but bms shown me transaction time out and ticket was not booked.
Please help me to resolve this issue and help to get back my money in amazon pay wallet.
Amazon pay order id: #p[protected]...
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K
kushalshah40
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

coupon code fraud

Address:560102

After a payment failure twice from bookmyshow's end, website blocked my paid coupon code.

Since i had to complete the booking, completed with another gateway and bookmyshow charged me thrice for one booking. Customer care representative told me i will be getting a new voucher for the same in 24 hours. Received a mailed after 24 hours citing they were unable to generate voucher code

This is a big fraud from there...
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K
KGK
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bookmyshow had fraud executives waiting to cheat you.

Address:Bangalore, Karnataka

My wife had called bookmyshow yesterday it was not received and after few minutes an executive from bookmyshow called back. When i wife mentioned what she is looking for, he said he will guide her though and took her through steps to register and something. While doing that immediately he charged close to 80k on the card, we got worried and he started saying he did that by mistake, but when we checked he bank the money has gone to multiple...
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M
mjadh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but tickets not received

I booked 2 online ticket for uri movie for tommorow dated 02.02.2019 at 24 karat theater in jogeshwari for the 2:45 pm show. I booked my payment through sbi net banking. The money got deducted and gave a error of session expired.

My details are
02-feb[protected]feb-2019) to transfer
Inb bigtree entertainment pvt tech_2bgtree payment [protected]igafhysgu7 223.60

I want my money back. I want to legally...
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S
Sureshgowdaa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited but ticket not confirmed

Hi

I booked kgf movie in bookmyshow.com but money got debited and transaction did not go though.. It got debited but transaction got failed please check and refund my money.

I dont know why it got debited i used my debit card to make payment from my savings bank account please refund it.. I want to go to movie today please refund.

Suresh gowdaa
[protected]...
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U
Umesh Gonelwar
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of payment

Address:Chandrapur, Maharashtra, 442905

Hi,

I am Umesh gonelwar(cell no [protected]). I booked 5 tickets for Thakhrey using BookMyShow.com for Radhakrishna carnival, Chandrapur, for 12:45PM show for date 26 january 2019 using UPI
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.
But an amount of Rs 787.00 was debited from...
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R
Remesh Parathekkat
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of ticket booking cost

I am Ramesh. I booked 3 tickets on 25th December 2018 12:27 PM ' using BookMyShow.com for Sarada Movies Edappal, Kerala 6:30PM show 26th December 2019 using my SBI Debit card
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'Hi there! Sorry your BookMy show transaction failed. Payment Rs. 349.59 recd. The money will be refunded back...
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S
Sushant Routray
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted towards movie tickets

Address:Khordha, Odisha, 751009
Website:bookmyshow

Respected sir,
I sri sushant routray from bhubaneswar, odisha booked two tickets of movie uri from bookmyshow. Unfortunately rs.202.12/- has been deducted from my sbi a/c (Screenshot of said transaction is attached), neither ticket confirmed nor any confirmation got in my gmail or in my mobile message.
So, kindly refund my money as soon as possible.

Thank you

My sbi upi - sushant. [protected]@oksbibr...
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V
Vinumohan
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

movie tickets of hindi film uri

I was book two tickets for HINDI FILM URI, but I couldn't get tickets till now. I booked for today night.but they take my money from my account. I didn't get my ticket. I didn't get my tickets. I didn't get my tickets please refund my money. I didn't get my tickets.I didn't get my tickets. I didn't get my tickets. I didn't get my tickets. I didn't get my tickets...
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V
Vinumohan
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about tickets

I was book two tickets for hindi film uri, but i couldn't get tickets till now. I booked for today night. But they take my money from my account. I don't get my tickets, i don't get my tickets. I don't get my tickets. I don't get my tickets. I don't get my tickets. I don't get my tickets till now i didn't get my tickets till now. I didn't get my tickets till now...
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J
Jyoti sachdeva2
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount got deducted from account

Address:Shimla, Himachal Pradesh, 171001

Tickets were not book due to some technical error in the site but amount of rs 413.92 got deducted from my savings account while booking movie tickets through book my show for srs cinemas shimla. Atm wed seq no[protected] and atm id bdr0001 and time of transaction was 2.35 and date of transaction is 20th january
Please refund back the money back as soon as possible...
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L
Lijo29
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for failed online ticket booking on 5/1/2019

Address:680302

Hi,

I am lijo jose (Mob no [protected]). I booked 4 tickets for odiyan movie using bookmyshow.com for ragam theatre, thrissur, for 10.00pm show for date 5th january 2019 using phone pay
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.
But an amount of rs 546.40 was debited from my...
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M
Manogar Arumugam
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reg:seat not provided

Address:Pondicherry, Puducherry, 605010

Dear sir/madam
We have booked in box 5 tickets online for movie visuwasam in vasantharaja theatre pondicherry through book my show, but while entering into the the theater we come to know that the chairs was in broken condition. We had informed the same to the manager but they had not not responded for a while, after shouting they have provided normal chair.
Pic attached...
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N
nivedjoshy
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not booked but money deducted from my account

Address:Thrissur, Kerala
Website:BookMyShow.com

I have booked 4 movie tickets amounted rs 522.80/- using phonepe upi transaction. Ticket not booked but money deducted from my bank account and a cashback of 30/- has been got to the phonepe wallet. But not showing the transaction failed in the purchase history and any other information regarding this booking in the bookmyshow app and no messeges came to my mobile number saying about the refunds... I want my money back...!!!...
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M
Mohanrangaraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

continuously getting #-2105 error even after changing the cinema hall

Address:560016
Website:in.bookmyshow.com

I paid using amazon pay as i have cash back offer but at the end of the transaction i'm getting #-2105 error, this happened to me continuously for 3 times, 2 today and 1 before a month. Just wanted to know if book my show is trying to loot money from customers as all three times money has been detucted from my bank account. High time bookmyshow need attention on this issue....
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Address:Thiruvananthapuram, Kerala, 695014
Website:in.bookmyshow.com/trivandrum

I raised an incident id - [#7691182] ] but no response from book my show! Details below. I tried to follow up nd they gave this ticket number and after that nothing, no response.
On 24.12.2018 i wrote to them:hello bookmyshow team,
The below tickets were booked and i haven't received any cancellation or reimbursement but when my parents went to the theatre with the message and ticket they said the seat is already given away...
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