Airindia Complaints & Reviews

Hi,

I am reporting this issue on behalf of my in-laws. It has been over 3.5 months since we have been denied the purchased service by air india. The details are:-

1. We purchased 2 tickets and paid additional money to reserve special seats for my in-laws. This is because they are old (Father - in - law = 72 yrs and mother-in-law = 67 yrs); and they are not ambulatory. Father - in-law had a major heart surgery.br...

I was travelling from dxb to vtz on 16/08/2018. After checkin i did shopping in dubai duty free shopping took some candies and other things which it wieghts around 2 kgs. At the time of ticket checking before boarding at the gate number d10 the ground staff display one poster that including dutyfree shopping 8 kgs are allowed if any extra need to pay money with out mentioning the charges per kg.in my case they said initially two kgs extra...

Anantha govardhan r, booked flight ticket for self online on 09th aug 2018 at 2242 hrs for travelling on 18th august by ai 515. Money collected through sbi credit card but ticket not issued. Sent several mails to air india e-commerce which deals with online issues but it is not responding over 4 days. Can you please help me get the booking go through? I need to travel on 18th it is a must. I am going through agony of non-response. Please...

Dear sir,

After 5-10 emails and 5 calls on all air india numbers, i regret to inform that i have not resolved my problem. The customer care and emails are tossing me over each other.

I have a pre-paid excess baggage of 10 kg for which i paid 4200/- through the air india website and there is no receipt generated, nor has it updated in the login. You need to provide me a proof of payment so that when i reach the...

Had a flight from ahmedabad to delhi flight no - ai014 which got delayed for departure by 4 hours and i had a flight to catch from delhi to rome flight number az769 which was on 3:50am 2/6/2018 which i missed due to delay from ahmedabad. And at ahmedabad airport i had lot of argument with the airindia manager cause i knew i was gonna miss my flight to rome from delhi but the airport manager gave me a requesting letter to put me on next filght...

Dear sir,
I had booked ticket for travelling by your airline from detroit to mumbai on 13/6/2017. The confirmation no : for the said ticket is hxoffg. Printout of the ticket is enclosed.
On date of travel, when i reached the airport, i could not get boarding card as the flight was overbooked and had to wait for two days. I had reported at the airport at 6.30 hrs on 13/6/2017. I was not provided even accommodation for the day...

Dear Sir,

This is to inform you that I had a booking with Air India Flight from Pantnagar to Delhi on 14.12.2016 ( PNR : HS65R) and from Delhi to kolkata on 14.12.2016 by Indigo flight ( PNR : SIDFSE).

Air India firstly delayed and rescheduled the flight on 14.12.2016 without any prior intimation and information and then cancelled the flight at the very last moment due to which I had to travel on my own till...

I have booked a flight tkt. From New Delhi to Bangalore, flight no. AI 88, pnr no. Y8Z9B, departure date 06Nov2016, time-17:50 from new delhi international airport "T3", I reported at the main entry at 16.52, I saw board it showed closed check-in for AI-88.I ran to F lane Infront of gate 4, showed my ticket to airindia employee.They sent me to supervisor counter.they made me roam from one counter to other . After a lot of begging they checked...

Dear sir,
Re: undue delay of your flight ai550 on 07/10/2016 from port blair
Reimbursement of financial loss
My wife ruchi prabhakar (Electronic ticket[protected] & my son master aarush prabhakar (E. Tkt[protected] were booked aboard ur captioned flight and further booked the connecting spicejet flight (Sg 106) from chennai to delhi and sg2417 from delhi to chandigarh scheduled to take off at 12.55 from chennai....

I traveled from Hyderabad to Birmingham on Nov 02 through Delhi, with itinerary

My baby stroller(Grey color, 4 wheels) was valet checked in at Hyd and I was supposed to collect it Birmingham. However, it did not come to Birmingham.

Airindia didn't even tell us that we need to file a PIR before leaving the airport.

After many unsuccessful attempts at trying to check it all Airindia staff,...

Sir. I have booking in AI890 on 07/09/2015 from Imphal to Delhi and my money was deducted twice I.e. Rs 4581➕ 4581, one of my booking was confirmed and PNR no ZCGM9.both are deducting amount in the same name. Miss TOKPAM SOPHIA CHANU.please refund the amount at the earliest please....

Hi, My name is Vikas Kumar, I was travelling from Seattle to Hyderabad and last connection was Airindia 952. My one checked-in baggage did not arrive with the same flight. I got couple of numbers from Hyderabad airport but it took hours of work to get to speak to someone. I tried next day (June 1) several times even though phone rings no one picks up. After numerous attempts when someone picked up on June 3rd they said they don't...

Hi, I had to travel from Delhio to Mumbai on AirIndia flight AI688 at 6:30 am in the morning of Oct 27 2014. I got a call in late night of Oct 26 2014 that my flight has been combined with AI657 and now start at 7:00 am.Once I reached the Airport, I was shocked to know that I was given a Stand By id during check in and there was confusion all around as we were told that our Flight has been cancelled. I tried to enquire with the people present...

Dear Sir/Madam, Please refer to our earlier mail dated 10/06/14 and 12/06/14 regarding unexpected taruma at the Chennai Airindia Counter on 08/06/14. For your kind information my ticket was directly purchased from the AIRINDIA BOOKING OFFICE ATY HYDERABAD ONLY, I REPEAT MY AIR INDIA FLIGHT TICKET WAS DIRECTLY PURCHASED AT THE AIRINDIA CITY BOOKING OFFICE AT HYDERABAD ONLY. I was informed by the concerned officials to contact you only...

I purchased a ticket online, using my credit Card, and afterwards, the same has been cancelled. But the refund amount is still not credited in my account cancellation details is below E-mail: [protected]@airindiaexpress.in Confirmation number: 8B72D7 MOHAMED HASSIM ARAKKAL PELIKAN MIDDLE EAST FZE SAIF ZONE SHARJAH - UAE SHARJAH 120318 AE Reservation Totals: Air fare 0.00 AED Tax 0.00 AED TRAVEL INSURANCE ...

Dear sir

i cancelled an airindia ticket from singapore to chennai dated March 29the, a week earlier i.e on March 21st, after confirming with Customer care that i would be entitled to full refund of my ticket. But, even after sending umpteen emails to thee [protected]@airindia.com and calling various representatives of airindia i have still not recieved my refund. Please help me withe theis matter.

Ticket Detailsbr...

dear sir my name harsh sonar i want jobs i m working airindia but i get salaried only 5000 that why i want new jobs if i m going any were for jobs hwant money .......money please request u u get any jobs please tell my exp iti electrcian caomplaint airindian worked exp in electrician worked on aircraft equipment like ground power unit air stater uit hi loader transported which are mechanically operated and eletrically /electronicall y controlled...

Dear Sir,
This is to raise my major concern during my travel from Singapore to Chennai using AirIndia flight. Let me list down the issues.
1. The flight was delayed by almost one hour (26-Apr-2012), but there is no communication to passenger regarding the delay. May i know why? You do not have enough staff to make any announcements?
2. Flight was landed in Singapore and started with in 30 mins, we have started to board...

Dear Sir,
Indian Airlines, the worst airlines I met in my life. The Service is pathetic.
Complaint:
I booked an airline ticket through AirIndia website on 17th November, 2011. When I was booking a ticket, the amount shown was INR 3555. I used ICICI online to book a ticket. But during the transaction, they charged INR 3580. I asked ICICI bank manager for the explanation. I got a written confirmation that, the amount was...

I had booked onward & return tickets for my frnd Beena Vijayaraghavan on Yatra.com (AI / ETKT 098 [protected]) for a total of Rs 15,459/- to fly with Air India from Chennai to Singapore. She flew to Singapore on 23rd Apr 2011 (AI-358) & was due to return to Chennai on 30th Apr 2011 (AI-347). However, on the 30th of April all of Air India employees went on strike because of which she was asked to make alternate travel arrangements by...

Dear Sir,
I regreat to state the undermentioned for your kind consideration. I travelled from Allahabad airport to New Delhi via AI 9812 and then to Mumbai via AI 102 on 15 Aug 11 WITH 01 checked baggage. However when i reached Mumbai i was shocked to ascertain that my checked in baggage tag IC010279 had not reached Mumbai. I reported the matter to baggage claim office and they issued me a PROPERTY IRREGULARITY REPORT and gave me...

This complaint is regarding AIR INDIA airlines customer service.
I believe the AIR INDIA airlines are least bothered about customers.
Even after the ticket cancellation is done, confirmation from the AIR INDIA officials for the refund is done...STILL the REFUND IS NOT PROCESSED.

I had registered a complaint a few weeks ago but still the money is refunded i had a write another complaint again here.

Please...

Subject: AIR INDIA ticket refund not received even after a month of cancellation date.

I had purchased a air ticket AI-342 for 8th May 2011. For the very known reason that the Air India was having a pilot strike during those days, I was forced to cancel the ticket & book some other airlines.
I did by AirIndia ticket cancellation on 6th May 2011 on phone & the customer care asked me to drop a mail to "[protected]@airindia.in"...

I have lodged a complaints for non refund of fare but no reply or action have been done.Once again i am sending the details hope some action will be done.I had booked a tkt for Guwahati to Kolkata for 23rd April 2011 by AI730 using my SBI debit card, e Tkt no.[protected].I got this tkt cancelled at Guwahati airprt at Airindia counter on 20 th April 2011. I had also forwarded the mail to the airindia.nic.in & [protected]@airindia.com.I have...

My elder brother,working in Anthropological Survey of India, and his family ,consists of wife and a son, on transfer from Bhopal to Mysore travelled by Air India /Indian Airlines flight A1634 from Bhopal to Mumbai flight and arrived at about 2200 hrs on 12 Mar 11.Next day morning , on 13 Mar 11 ,they boarded A1603 flight from Mumbai to Bangalore. At Mumbai Domestic airport, due to delay in getting ,two small suitcases of brown colour and...

Mr. Sanjay Jadhav (Adult) REBD55 [protected]
Mr. Nirav Vora (Adult) REBD55 [protected]

on this name the ticket was booked for 8th january 2011 for flight manglore to mumbai at 12.55 departure from manglore flight IC-180 AIR INDIA and was cancelled BEFORE THE FLIGHT departure and air india call center said that the refund will come in the account within 15 working days but still no refund has come to...

I had booked two Air India online tickets through yatra.com on 17 June 2010. (Yatra reference number-[protected]). Flight Itinerary - Airline- IC-Indian ; Dept- Kolkatta ; Arrival - Aizawl ; Departure date- 08 July 2010 ; Arrival- 08 July 2010 ; Dept time- 7:45 AM ; Arrival Time - 9:05:00 AM.; Class of service- T ; Airline PNR - 37CU9N ; IATA No[protected].
I print-out the tickets after receiving an email from them, I read...

Dear Sirs,
I travelled/started on 3rd Feruary from Ahmedabad (India) by Air India to Marseille(France) by Ahmedabad- Frankfurt (Air India Flt.AI 191)-Marseille (Lufthansa- Flt. LH 4350) . My checked in Baggage was not handled properly at Frankfurt by AI and hence as on today I have not got my Baggage at Marseille.The tag on the bag is having number tag no. is AI600183.My e-ticket number is ETKT098 [protected], my India pass port number...

I used my citybank credit card for booking AirIndia flight to Chandigarh on 24th Feb 2009. But i couldnot book the ticket and twice it got failed. But the amount of Rs 8733 got debited from my account twice. I received a mail from Airindia helpdesk that the amount will be refunded. But only once the amount got credited to my account. I called Airindia office many times but no one picked up the phone.I have sent many mails to Air India help...

Dear sir/madam

As an air India traveler having travel-led from U.S.A. to Hyderabad(INDIA) along with my wife, I would like to bring to your notice the humiliation and mental torture we were put to and also the nasty way we were robbed of our belongings at Bombay international airport by your airport staff/workers. A number of memorable items which were given to us by our children, were lifted away by tampering with luggage...