Kutchina / Bajoria Appliances Complaints & Reviews

We bougth the chimney on 23rd March 2024 . From 1st April we found the oil is leaking from the chimney and it suddenly stopped frequently.
We raised the complain to kuchina multiple times to replace the product as the product is newly bougth,
The customer service is worst.
2 time technical visited, They are unable to find the problem.Technical said in our house there is a problem with capacitor where as customer service team is claiming technical said there is no problem.
It is almost a month we are following up .There is no resolution and i donot see kuchina has any intention to solve.
As they already sold the product and got the money it is like customers are not important.
See of the problem can be resolved or kuchine wants to settle the problem in consumer forum

Its like from last month the buttons had stopped working and its not helping us to remove the oil as well. Kindly please do something....

Hello team,
Yesterday there was a terrible incident happened. Kutchina chimney which I had purchased last year around got blasted, and its glass particles spread throughout the kitchen. Luckily as there was no one in the kitchen at night time, no one got injured. But i saw the similar complaint on this forum by customer( Sanjib kumar gogoi from Asam) TWICE.
I am having two asks:
1. Root cause of the issue, so that it...

Hello team,
Yesterday there was a terrible incident happened. Kutchina chimney which I had purchased last year around got blasted, and its glass particles spread throughout the kitchen. Luckily as there was no one in the kitchen at night time, no one got injured. But i saw the similar complaint on this forum by customer( Sanjib kumar gogoi from Asam) TWICE.
I am having two asks:
1. Root cause of the issue, so that it...

Sir/Madam,
I had registered a Kutchina kitchen chimney motor[protected] repair request in Kutchina customer care on 27.05.2023. In the conversation with the customer care, the customer care representative had briefed me to pay Rs. 750/- towards motor replacement/service fees whatever applicable. Accordingly, the technician visited my house on 30.05.2023 and initially demanded Rs. 1500/- directly for service fees + Rs. 350/- towards...

Please look into the matter as soon as possible. Docket number [protected]...

As per previous communication Kuthcina rold that they will resolve it at the earliest and they have cmmunicated to their distributor. Still glass replacement has not been done. Docket number -[protected]. Please help.Atttached scrrenshot of mail for reference....

Hi Team,

This to inform you that, the Brio Premium 75 chimney sold by Kutchina's dealer is a completely faulty and troublesome product. We have been facing troubles since the day of installation of this product.

We were using an old Kutchina Chimney (Vogue) model which was used to exchange for against this new Brio chimney and adjusted in the payment. The new product was installed on 29th April 2022 but the...

After continuous follow up on 27th April, 2023 kutchina representative came and took 4000 thousand ruppes in advance for glass replacement and it has been nearly 1 month still no one came for replacement. Attached money advance recepit that has been taken in advance. Please look into the matter asap....

Inspite of several follo ups i am unable to get kutchina filter installed.
This has been a never ending process of getting Kuthina filter installed after having fallen prey to predatory sales through AMC renewal for 2 yrs by Sanjay Sarkar post which the quality of service and agony that I have gone through is horrible, to the extant people who come to install Kutchina filter has started recommending me to install Aquagaurd and rates...

Details : I bought Kutchina Kithcne Chimney Amora Premium.Siddenly on 18th April'23 the glass top of the chimney exploded and the glass piesces shattered all round. The chimney was not working at that time still the accident occurred. If at that point of time someone would have been there big accident might have happen. Kutchina is providing defective/low quality products. I called Kutchina on 19th April'23 and lodged complain but till now...

I have signed an AMC with Kutchina service center (67/7 college road, B Garden, Howrah) on 23/11/2022. For the first service, I have been following with them since last three weeks and every time I call them they said they will send the person next day.

I am highly angry and disappointed with the service and wanted you to please escalate this to the higher authorities for action against this fraud else I will take this escalation/fraud...

I've an AMC for my kitchen chimney. After making an AMC they don't bother to attend the service. I've booked for service over customer care number on 2nd February followed by reminder again on 14 th February. No one from Kutchina has contacted for attending the call. This is very sorry state of affairs going on in the service provided by a renowned company like Kutchina....

My Kutchina Purica RO is under AMC .
Still the Co / External service provider is charging for membrane .
In this year this is the third time the membrane is crashed and Co is asking me for additional amount for the same .
Me and my family with my ailing mother is compelled to buy water from outside and paying heavy cost on drinking water .
As a consumer I am totally aggrieved and request your support for immediate...

My RO is not functioning and it is under AMC # 012496 . Co is providing duplicate and below par quality of services and equipment for replacement.
In the last one year this is third time my membrane is crashed and now co is asking me to pay charges against the faulty membrane.
This is not the first time, earlier due to poor contamination issue and parts issue my machine is been replaced .
I have been buying water from...

Facing problem from the first month of installation of velva 90 kitchen chimney. Oil seepage from chimney even after the day service engineer attended the trouble. After twice such case, I registered the trouble through customer services. Then again service engineer visited and do some corrections in hose, but still the problem appeared within 2 days. Again I registered trouble on 8th feb, 2023. Till date no one attended the trouble.
As...

Facing problem from the first month of installation of velva 90 kitchen chimney. Oil seepage from chimney even after the day service engineer attended the trouble. After twice such case, I registered the trouble through customer services. Then again service engineer visited and do some corrections in hose, but still the problem appeared within 2 days. Again I registered trouble on 8th feb, 2023. Till date no one attended the trouble.
As...

We have purchased the Kutchina vega dlx75 model chimney on 2 nov 2022.As per their warranty manual and instruction manual there two free services within the 4 months of purchase.We have registered and called the customer care for the free service on 10 january 2023 but till now no one has come to do the service.They are just taking our details and harrasing us mentally by making fake promises.Its been more than 20 days and still no one technician...

I bought a Kutchina Chimney (Model Angela 60 premium) on 27th August 2023 and this product has 3 free services.

I have called customer care on 2nd January 2024 for servicing of my product, from customer care end they have informed me my service will be done in 2 days. But from 2nd January to till date no servicing has been done yet. I am repeatedly asking for servicing (called 10 times) but Kutchina Customer Care is simply...

I have raised a complaint for smoke chimney (Elizza Black) that was fallen and glass has been broken. The servicemen has arrived and has verified that only glass has to be replaced and the machine was working fine. The servicemen have not turned up for replacing it since one month though I have dropped several messages....