Whirlpool India Complaints & Reviews

Complaint on29march not solved due to mischief approach of service team allocated in my area.he is demanding extra money even after informing that I am AMC customer, and he is deliberately delaying my case since he told that whirlpool doesn't pay any money for gas charging to service team so customer should pay.till today, he has cheated the south team also by giving them false promises that my case will be attended but it was never done.br...

Not servicing my microwave oven

High tech solutions Trivandrum Kerala
Work order 2415 dated 010/04/2024 bill enclosed
rude behaviour with customer
refusing to service my oven

I have purchased split ac before 2 year and 2 year I m facing 20 times ac problem
I forget this company services...

I have raised service request 17 March, technical person came and without resolving issue he has collected the charges and he told there is part issue will raise request to company for part ls once we get will come and fix the issue. After few days ticket closed without information and then I called to customer service centre they were there no opend request, I have raised new request at 28march they it'll take 4 days to resolve issue. But not at all closed till now daily calling and asking for resolution 8th April. But issue not all closed i'm very disappointed. Whirlpool not giving better service in villages.
At final service telling it'll take another one week to resolve issue but now I don't have trust will they come or not.

I have complained about my refrigerator not cooling in First week of Jan 2024,
Service number - MUM[protected]

Post which the executive visited and checked, the part which was to be replaced was not available and hence they suggested for replacement at depreciation value.

Since then i am following up, still the issue is not resolved.
Today i am getting message on whatsapp from [protected] to transfer...

Inspite of repeated requests & reminders, after 5 day from registration of my complaint for my washing machine (Within warranty period), There is no resolution against my complaint no. RAJ[protected] dt. 24.02.24, I am repeatedly receiving the calls only from HO but their is no solution at all. surprise to see the worst services provided by Whirlpool after a assurance of resolution within 24 hours to customers as per documents & huge advertisement...

The company has not provided for a replacement of parts and also deny in relapsing the machine with a new one. They are just giving deadlines after deadlines to repair...but are failing in there commitments....

This mail is regarding the poor customer support from the authorized service partners of Whirlpool in the name of SRI VIJAYALAKSHMI REFRIGERATION operating from Nagercoil.
For you to understand the issue, I would like to brief you on my worst experience with the service people as noted below:

(i) Purchased in October 2020(Whirlpool, AC, 1.5 Ton 5 Star Split Inverter), I have paid Rs. 4450 towards installation and stabilizer...

I have raised a ticket on 14th january 2024 and till now I have not got any call or update regarding my problem and again I have raised a ticket then i came to knew that my ticket is already got closed without solving my problem they have closed my ticket and I have faced alot of problem. My ticket no. BHU[protected]
Very bad experience faced alot of problem
Solve my problem asap
I have raised a new ticket now...

Dear Sir,

Good Afternoon,

My name is Srinivas D, Iam a resident of Chennai, I have purchased Whirlpool Washing machine, Micro Wave Ovan, and Side by Side 605 Liters Fridge on 3rd December 2020 from Girias, Chennai virgumbakkam branch.

Within two months, the Fridge which we have purchased have started to give problem, whenever we open and close the right side door of the fridge, we started to...

Hi Team,
I called customer service number[protected] for whirlpool refrigerator and whirlpool washing machine general service. checking my availability, I gave an request appointment for Tuesday Morning(12/13/2023). But the service person Raghunathan .M contact number - [protected], called me and talking roudly and telling that when he is free that time only he will visit for service. Again we requested for Thursday morning(12/15/2023)...

I bought a whirlpool washing machine through washing machine website, for my ailing mother.They supplied a defective product and not taking it back nor refunding the amount.

As I didnt get support from customer call wats app or chat

I sent inmail through linked in to CEO Mr.Narasimhan Eswar

Dear Sir

I am a customer of Whirlpool.I bought a whirlpool washing machine in October 2023...

I have raised ticket for issue in my washing machine they came and checked my machine and told to change the parts and i have paid my amount parts have arrived but they was no service came to replace the parts when i ask them they are saying will do it next day like that till it was not fixed and there was no proper response from them irresponsible team leader I have seen ever and very lethargic with customer worst service and worst worst...

I bought this fridge around 2 years back but it is not working now. Servicr technician asking Rs 4000 for the sealed parts. What guarantee does Whirlpool gives on sealed parts?. So now I have to keep shedding out 5k to 10k on this 50k fridge.
This is really the worst brand experience to me....

Never faced a customer service for any brand..for one week I have not been properly addressed by whirlpool even after multiple calls and multiple complaints on the same issue.. even the service centre person not properly responding..they say you will get call from technician or technician will come at this time but waste no calls or visit...THEY KEEP OPENING NEW TICKETS AND CLOSING THEMSELVES WITHOUT RESOLVING ISSUE THEY CREATE AND CLOSE...

Never faced a customer service for any brand..for one week I have not been properly addressed by whirlpool even after multiple calls and multiple complaints on the same issue.. even the service centre person not properly responding..they say you will get call from technician or technician will come at this time but waste no calls or visit...THEY KEEP OPENING NEW TICKETS AND CLOSING THEMSELVES WITHOUT RESOLVING ISSUE THEY CREATE AND CLOSE...

Regarding the Whirlpool 300 L Frost Free Triple Door Refrigerator.
Still waiting for an engineer visit.
Multiple issues in the refrigerator...

Complaints regarding Whirlpool 300 L Frost Free Triple Door Refrigerator.
Still waiting for an engineer visit.
Very poor customer service
Issue - Noise issue & Cooling issue...

I had filed a complain regarding my double door frige on 30th October 2023 today it is 8th November 2023 no response till today. When I called service head they gave me number of technician who was extremely rude and unprofessional. It was really harrassing for me if I won't get any satisfactory response from this I will file a complain in consumer court....

Have purchased a new Washing machine Top load BLOOMWASH PRO on 20/09/23. The machine has been working with horrible sound and high vibration especially on Rinse & Spin mode. It dances and moves from original place.
One day the machine was about to fall due to heavy vibration, so I stopped the machine and book complaint.
Your service engineer said sometimes it happens when clothes mixed with each other and it is normal sound.br...