Calcutta Telephones Complaints & Reviews

I am a subscriber of BSNL - Calcutta Telephones and my telephone number is[protected]. The telephone remains dead for more than 24 days eventhough the complaint has been lodged through bsnl's "198" on 2.9.12. Since then I do check the status of redressal of my complaints through "[protected]" almost in every alternate day, and surprisingly everytime I am assured of " the complaint is being attented to"....

MY TELEPHONE NO 25815115 IS OUT OF ORDER FOR MORE THAN 21 DAYS.
BROADBAND SERVICE IS OUT OF SERVICE. COMPLAINT LODGED OF 27 AUG 2012.
DOCKET NO IS [protected]. NO ONE IS PAYING INTEREST TO RESTORE THE SERVICE LINE.
BADLY HAMPERED MY DAILY JOBS THROUGH INTERNET.
HELP ME TO GET RID OF THIS SITUATION.
LINE IS FREQUENTLY OUT OF SERVICE AND IT WOULD TAKE 30 TO 60 DAYS FOR ACTIVATION OF SERVICE LINE.
PAYING...

I have applied for shifting of my telephone no[protected] from Hungerford st. to entally exchange in kolkata Central , within the same area on 15.6.2012. The Telephone had broadband services , I had opted for annual payment scheme.

after my application received on 15th june 2012, my telephone could not be shifted till 19th july,on approaching higher authorities i could get the dial tone , but till date 24.07.2012 the internet...

Dear Sir,
I am not receiving bill for my post paid mobile connection[protected]under Manik Jode Schemefor last 2 (two) years from Calcutta Telephones. So many correspondences have already been made from my end to Calcutta Telephones authority, but problem is still remaining in the same stage.
Please help me so that I can get the monthly bill of that connection in due time and could make the payment...

MY 87 YEARS AILING MOTHER Mrs.MAYA BHATTACHARYA IS STAYING ALONE AT OUR FLAT NO.405,MADHUMITA APARTMENT,36/B SELIMPORE LANE,DHAKURIA,KOLKATA--31,WESTBENGAL.I--SHYAMA PRASAD BHATTACHARYA VIDE MY SERVICE AM STAYING OUT OF WEST BENGAL.MY MOTHER'S LANDLINE TELEPHONE IS HER ONLY MEANS OF KEEPING CONTACTS WITH ALL.THE TELEPHONE BILLS HAVE BEEN PAID UP-TO-DATE.THE TELEPHONE IS LYING DEAD SINCE 3 MONTHS. ONLINE COMPLAINT HAS BEEN LODGED WITH...

OUR LANDLINE TELEPHONE NO. 25319858 IS 25319858 UNDER THE NAME OF MY WIFE, SABITA MAITRA AT 87/51, A.K. MUKHERJEE ROAD, KOLKATA 700090. THE LINE IS PROVIDED BY CALCUTTA TELEPHONES (BSNL). WE VERY OFTEN FACE WITH VARIOUS PROBLEMS REGARDING THIS LANDLINE AS THE PROPER REPAIRING IS NEVER DONE IN TIME AND IF DONE, AFTER A CONSIDERABLE PERIOD. WE HAVE TO TAKE HELP OF MEDIA (NEWSPAPERS) TO GET OUR GRIEVANCES PUBLISHED AND THEN ONLY REMEDIAL MEASURES...

FOLLOWING LETTER ADDRESSED TO CHIEF GENERAL MANAGER IS SELF EXPLANATORY

Sub: Customer ID [protected], Current Tph. No 2688 6846
Mobile No. [protected], & Broadband Connection

Ref: DEDUCTION OF Rs 722/- for Tele No. 2668 1046

Please refer to my letter of 04.12.2011, a copy of which is once again enclosed for your ready reference.
I am shell shocked to find that the...

I live in Kolkata. My telephone number is[protected]. From 2004, I havebeen paying my Calcutta Telephones telephone bill by ECS. This was till last month. Suddenly this month it has been stopped, and I had to go to Jadavpur Telephone Exchange to pay my bill, which I received yesterday and the last date ofwhich was 5th January, 2012. I am a Senior Citizen ( 72 years old ) and I have recently undergone a bypass surgery. For me ECS is...

Our house telephone no is 2434 5183 and it is in the name of my father Mr.Manabendra Nath Nandy.With the same line we have a broad band connection of plan of Rs.750/month.The broad band is not functioning properly since last six months .The main problem is the weakness of the link.Time and again we communicated our complaint to Sonarpur Branch by phone calls and by personal visit but every time we get the assurance and definitely it ends...

Dear Sir's

My telephone no. is [protected] and I had applied for a brodband connection. On dated 23.09.11 two persons came to install the modem but after the installation of the modem, they demanded bribe for the installation . But at that time my daughter was alone in the house and she refused to pay the same.

Today morning I have received a sms for the password for the same, but at the time of...

Phone dead from last 17days
My phone No. is[protected] & my phone often become dead. I have made complaint online and it was docketed also many times to local exchange Fault service i.e. 25262198, but nobody responding me. Although my Broadband connection is working, I fail to understand the reason of my phone dead. If you are not able to provide the land line service please let me know the reason of the same....

my phone connection no. 24121952 is dead for the last 15 days. my husband is a cancer patient and both o[censored]s are quite old. we can not go out and this phone is the on;y way to contact the outer world. it is requested to help me to get back the line alive. with warm regards......... Atast Chakraborty
D 34, Ramgarh. p.o. Naktala, Kolkata - 400047...

despite repeated complaints my broadband service is not working properly
details of connection

tel no.[protected]

needless to mention here that i am a regular subscriber and paying an amount not less than Rs 1000/- every month and deserve a steady connection....

i get a cdma internet data card 2 years ege. i stop or cancel that on 7th march 2011,
then my bill is also stop, i see on net, though i not received freequiently bill per month. but surprisingly after few months i got a bill amount of rs 284.00 ( with late fee 10)
my cdma number is [protected]
what can do sir,

Ashis Mandal
Calcutta High Court
criminal section
[protected]...

Sir,
I am a senior citizen who has been facing too much trouble on regular basis by 033-2637 exchange of Howrah,West Bengal for my land line and Broadband connection at 26373034 and recently for monthly billing.
During March2011,when the trouble of Broadband connection has become intolerable,one officer advised me over telephone to purchase a new modem.
Accordingly on 15.03.11 I have purchased a modem costing of Rs1800...

Telephone surrender

To,
The District Officer (CA),
B. S.N.L. Calcutta Telephones,
Telephone Bhawan, Ground floor
34, B. B. D. Bag, Kolkata-700001

Dated : 10.12.2010

Dear Sir,

My Telephone number[protected]Calcutta Telephone), which was surrendered on 07.08.2010, but still now the hand set not withdrawal from my home and the deposit money not yet...

Hello,

Its been just 2 months that I have taken a new connection (both landline and broadband) from Calcutta Telephones.(BSNL).For the past two days the phone line went suddenly dead and because of which the broadband is obviously not working.I tried contact all possible customer care numbers, exchange, and the toll free number but being a Govt.of India organisation, noone of the number works when there is a fault.IVR stops...

Home telephone dead since 27. 09. 10 .Computer complaint is giving new docket everytime . Revive immediately . Ph no.[protected] .
D .Ray , Flat A/205 , 59 K.C.Ghosh Road , Kolkatta - 50...

Although the broadband is in operation, my land phone remains dead since 10.07.2010. I have lodged complain numerous time on[protected]. I have visited the office of Kalyani Telephone Exchange . I have lodged complaint on customar care portal at least twice. I am astonished to find that in the span of one and half a month none from Calcutta Telephones has attended the problem at all. Is it not adequate to proceed to Consumers' Forum...

Dear Sir,

I, Mrs. Sipra Dasgupta, would like to bring to your kind attention a grievance related to my landline connection with Calcutta Telephones which I am experiencing since 2009 November, but to which no resolution has been provided by the Calcutta Telephones authority.


Since Nov 2009, my landline[protected] has been crippled with disturbance and noise, where neither the communication could be...