Calcutta Telephones Complaints & Reviews

I, Md. Johar Ali Mallick, a resident of Barasat, Kol-124, have a BSNL connection which no. is [protected]. I want to register in Do Not Call Registry service. I have requested to the authority for several time, but I do not get any response yet.

So, I request you to help me about this matter.
Thank you...

Hi,

This is a complain against BSNL, Calcutta Telephones for telephone number[protected].

I have paid a bill in October to November period, amount Rs. 588/- using ICICI credit card and BSNL also confirmed the payment in the next bill. Since this bill was paid using ICICI credit card, I have stopped a cheque from HSBC to pay this bill. This cheque was issued earlier.

Now after two months probably...

the due date for submitting the bill for december'08 was 29/01/09. i paid the bill by cash on 02/02/09 at the Jadavpur branch of calcutta telephones. inspite of that they disconnected my landline on the 04/02/09. without an alternative this is a great inconvenience as my child is sick at the moment. please help,
yours
A.chakraburtty...

Erroneous Charge of Rs.9999/- per month
I have opted for a newly launched Prepaid Land Line based Telephone Plan technically termed as 'PU' on 20.6.2007 and got connection on 23.6.2007 having no.[protected]. I have taken Home Plan 250 Broadband connection against this telephone on 15.10.2008. Modem was purchased outright paying Rs. 1200/- as levied and Rs. 2000/- was also paid in advance for one year as annual charges...

I HAD OPTED FORPLAN 500C (COMBINED FOR BOTH TELEPHONE AND BROADBAND) WITH EFFECT FROM 1.12.08. AS PER THE PLAN THE FOLLOWING FACILITIESW ARE TO BE PROVIDED: 1) FREE TLEPHONE CASLLS UPTO 175 UNITS. 2) UNLIMITED BROAD BAND USAGE (DOWN LOAD AND UPLOAD) SDURING 02.00 TO 08.00 HOURS.

BUT I AM SURPRISED TO RECEIVE A BILL FOR DECEMBER 2008 WHICH HAS NOT PROVIDED 175 FREE CALLS PERMISSIBLE AGAINST THE ABOVE PLAN. YOU HAVE ALSO CHARGED...

Dear Sir
i had applied for a new BSNL land line connection vide form number ALP160478, registration number ALP/GG/NOR/08-09/1110 dated 04.12.2008, but very surprisingly the new connection has not been installed till date, even after the lapse of 50 days.

please do the needful & oblige.

Thanks

sunil kumar lohia
[protected]...

I had excess bill amount for the Bill period of December 08 to be paid in January 09.

Phone number : 24351835

My Bill amount is always around Rs 345/-

My Bill is showing like below
=======================================
NET AMOUNT PAYABLE IN THIS BILL 1033.00
TOTAL CALL CHARGE 0.00
MONTHLY FIXED CHARGE 0.00
SERVICE TAX 35.62
OTHER CHARGES 997.38
Net...

I have a broad band telephpne connection at residence with No[protected]. The Bill for this connection has been shown as :-
(i) NET AMOUNT PAYABLE = Rs. 1121.00
(ii) TOTAL CALL CHARGE= Rs. 43.00
(iii) MONTHLY FIXED CHARGE = 0.00
(iv) SERVICE TAX = Rs. 65.16
(v) OTHER CHARGES = Rs. 1, 012.84
From the above it is not very clear as to what has been taken meant by the term " Other Usage Charge".br...

I availed a braodband connection under the "broadband for non bsnl customers" scheme, from Calcutta Telephones in August 2008. The phone and modem were supplied on the 4th of September, but BSNL records show that they were delivered on the 9th of September. From then till today i.e. 21st of November, 2008, no Username and password for accessing broadband are delivered. Every time we call up the BSNL toll free number[protected],...

Hi,

I am staying in 56 Swinhow Lane and my phone number is 24416124. But my phone line is getting dead very frequently. In every month this problem is coming. Since I have no other land line in my home so it is making so much problem for my family.

Thanks,
Tathagata Sengupta
56 Swinhoe Lane
Flat-1C, Kolkata 700042
Mob [protected]...

I have booked a complain on 20.09.08 with Calcutta Telephones as my landline went "dead" from the same date. No repairing has been done till now though I have met a senior official Mr.P.K.Upadhya on 03.10.08 as suggested by Computerised Customer Cell, Behala Division. He assured me that the repairing w'd be done in the very next day but nothing has been done & my telephone is still "dead" & the complain (docket...

Sir,
To day, on Sunday, I found no broadband connection service from 10 am.On last seven days some persons tried to convince me to take broadband connection from other non govt.broadband provider, which was denied by me.
At about 6 pm I have called help line of broadband.Just after five minutes the connection has been started.
I am trying to analyze the matter of last seven days.
Is there any chance of sabotage...

REF: BROADBAND NO.[protected]

WITH DUE RESPECT WE WOULD LIKE TO DRAW YOUR KIND ATTENTION THAT WE HAVE ALREADY DISCONNECTED OUR BROADBAND CONNECTION BY A WRITTEN LETTER TO BSNL BROADBAND DEPT. AT TELEPHONE BHAVAN AS THEY HAD SENT US THE UNEXPECTED FIGURE OF TELEPHONE BILL.

AFTER GIVING A LETTER TO THE DEPT. REP. HAVE COME TO OUR OFF.FOR CHECK-UP & THEY COULD NOT SOLVED THE PROB. AND THEY DISCONNECTED OUR LINE.br...

Dear Sir/Madam,

I would like to inform you that I gave a request to shift my telephone from Saltlake to Kestopur Location on 02-Jul-2008.

Case Number :- SLM/OP/H9/NOR/08-09/0734
Phone number to be transferred :[protected]

It is my unfortunate that I am in trouble which is being created by kestopur telephone exchanges personnel.

After several follow up, they agreed to connect...

Sir,
Inspite of docketting, about 48 hrs have been passed, nothing is done to repair the dead line of my telephone no 26373034..A scope for docketting through internet may be helpful to all, when telephone is dead and arrangement for docketting throuh telephone is there.
Thanking you,
[protected]@yahoo.co.in...

Sir,
The name of Kolkata is widely known from 2001, changing it's old name "CALCUTTA".But like other ignoring activities, the name of the organisation has not yet been changed as "kolkata Telephones" to welcome the demand of an era.
Though seven years has already been passed, till we may hope, "better late than never."
Asisbaran Bandyopadhyay.
P.S.My previous complain against...

Sir,
In spite of several phone call and written complaints, no action has yet been taken to improve my broadband speed though Calcutta Telephones inform me with a letter claiming for the same.
Hope the defect will be rectified soon.My Telephone no is [protected].
Asisbaran Bandyopadhyay....