[Resolved]  Bag It Today — Wrong Information/ Cheating

I have gone through similar problems. this complaint people are totally unresponsive and arogant. SIr, I have already complained several times using my reference number[protected] and in return no action has taken place. I seriously think of going for consumer forum where other than expenses i think i will have to ask for interest of the amount and amount for the mental torture that i went through and the arrogant behaviour of sales people of bag it today
my refund number is RE10006461

Dear Sirs
I am Xavier.K.Thomas, from Chandigarh, an ill fated customer as the many others who have placed order for the products which you never had in stock. I had placed an order for one Sony Ericsson mobile phone. Along with the phone, I was told that I will be given some diamonds free. Just because of the diamonds, I placed the order for the phone!!!. Exactly the way you wanted the people like me to be trapped. On 2nd of November an amount of Rs. 15699 was transferred from my account through my Credit Card. My Order no. Is TELESALES/0GA[protected]and my booking ID is[protected]. After 15 days casually I rang up the customer care to find out the status of my order, I GOT SHOCKED “Sir, you have not placed any order with us. Will you please ring up our customer care please?” To my surprise I was talking to the customer care only. Anyhow I rang up again and gave my details. I was told that my order stood cancelled. Reason that my money was transferred to some other department. So you have to wait for 21 days from today to get your money back. They neither informed the concerned department nor the customer till I rang up. The most efficient staff. Since I made the call, at least they came to know that my order is cancelled. And given an assurance that I will be informed about the reason why the order was cancelled. Till then that money is with great people.
So please don’t cheat people like this. I was a reader of yours’. Now after this experience and going through the Consumer Complaints, I really feel pity for your organisation. This is not a decent way to make money. If you really want to know what ON LINE SHOPPING is, please order something from STAR CJ ALIVE and see the deference.
Xavier.

Bag It Today — Product not received and cheating

This is a one more cheating complaint against Bag it today , I have paid 2098/- (Booking ID :[protected] from my credit card through IVR system on 29/09/2010 but still I have not received my products .

I am sorry to say but Bag it today services is really need the big improvements, after registering more then 20 complaints through Email , Phone and on web site , I have not received a single response from Bag it today. Every day I am receiving many calls from marketing team for sales offers but no one is ready to give me a satisfactory answer regarding my previous order .
On 28/09/10 I was trying to make the payment through net banking, but to some problem in Bag it today web site, I could not make the payments. On 29/09/10 one of bag it todays tale executive has called me and take payments of Rs. 2098/- through phone banking payment system by my credit card , against Sansui DVD Player + pen worth 2999/- (offer on order before 31st october2010) + Holi day package + Reebok Sipper . After payment executive had confirmed me these 4 products.
This order is Not RECEIVED TILL NOW Even no information on mail or sms.
Many times I have called[protected] but every time the same reply that your order is not punched till now . once I tried to get canceled the order then executive told me that " Ab Apko product nahi milega aur nahi cancel hoga jake lagal action lelo "

Kamal Kukreja
[protected]
[protected]@hotmail.com

Bagittoday / Reebok Wristwatch — NON DELIVERY

I received an email on 16.11.2010 informing me that as a ist anniversary gift I have been selected for a free gift woth 2599/ wrist watchREEBOK make for RS.499/-only towards packing and forwarding charges and I made payment by my CITIBANK credit card after which they gave the order no.as[protected] and their gift reference as 786BIT07 and confirmed payment and and the product I will receive in 3 weeks time. Till date no respose from them and when open the website I get amessage the offer closed.Because it is from INDIA TODAY GROUP I has no hesitation in making payment but now I feel I have been cheated by BAGITTODAY..KINDLY REGISTER MY COMPLAINT AND REDRESS MY GRIEVANCE AND ALSO ADVISE INDIA TODAY GROUP NOT TO ENCOURAGE SUCH UNSCRUPULOUS WEBSITES. nOW i DON'T NEED THE PRODUCT BUT ONLY MY MONEY BACK.

P.V.VISWANATHAN

india today book club/bag it today — after receiving the money not sending the items

Sir,
I am vivek from gandhinagar. i received a tele call and have been offered with many attaractive items at very cheap prize. i have paid them straightway.But I have not received anything till now.Three months have been passed. Now I am planning to go to their new delhi office to teach them a lesson that how to cheat the innocent people. As I know that I am not an innocent chap. I shall definately show them their colours.Their adress is as follows:

BAG IT TODAY TELESALES
B 47 INDIRA ENCLAVE
NEBSARAI
NEW DELHI-68

Bag It Today — order not yet received

Dear Sir,

I have placed my order no[protected] on 27.10.2010 but till date i have not received the same. It was committed that same would reach to me within 7 days....

I have been cheated by giving incorrect information of products and value. Bag it today - India Group is a cheater company and would request you to kindly take necessary step to ban such type of companies.....

Thanks & Regards,
Pratik Daiya
[protected]

please take proper action

hai sir iam not order the but sun glass but i received im order only annual gift offer by the company so what can i do pls send me order my email id badboy.[protected]@gmail.com my contact no [protected]

i have been trying to avail the holidays. how ever i don't have a copy of my invoice. i have requested my invoice which i eventually got but it got deleted.

i have been sending many emails to get a copy of my invoice but get no response.

i need an copy of my invoice so that i could reedem my holidays. also let me know the procedure to avail the holiday package which was with the below mentioned billing. the email was sent to [protected]@bagittoday.com and [protected]@bagittoday.com

below are the details of my purchase.

Billing Id:[protected]
Date:[protected]:26:05.0
Mode of payment: Credit Card/Debit Card
Total transaction amount: 1398.0


if i can get some help to avail my holidays.

Dear Sir

I have not yet received Reebok Classic Watch against Your order ID[protected] on 17/11/2010, till date after confirmation of your SMS Dt.[protected] Please do the needful at earliest.

Regards

A K Mazumder
[protected]
97, Thakurbari Road
2nd Floor,
Sakchi,
Jamshedpur - 831 001

I have ordered for Philips home theater and One Diamond Set. I got only Philips home theater till now. But still now I didn't get my diamond set. I placed my order on 25-OCT-2010.

They called me and convinced to purchase the product as diwali offer(diwali gift). Now they are again calling and saying that "One pack Diamond set is not available now purchase the 6 pack diamond set for Rs.1500/- only. Then we will send whole 7 set diamond pack to you". I think they are not ready send my product.

My order numbers are[protected] and[protected].

Please cancel the particular order ID is[protected] &[protected].

I am also a victim and Rs 15000/- has been charged thru IVR and now their is no response.

Bag It Today — Order not received even after 45 days

I placed the order on Nov 21, 2010, order ID: [protected]. It has been over a month and the order is yet to be delivered. On top of it I have called 6 times, of which,

3 times your systems were not working so the executive could not give me the status.
2 times the executive could not trace the order in systems
Once the executive asked me to get the transaction code from my credit card company.

This was after he had my order number, name, e-mail address and phone number. This is the worst experience ever and the most disgusting and pathetic service

Yes, I agree to this. Bagittoday is in the business of cheating and acting fraud. By taking orders online, getting the amount collected and then not despatching the article is their USP. They must have collected millions of rupees in this manner. Very few guys are able to contact them once the amount is debited in their bank or credit card as no one from Bagittoday is accessible on mail or phone. They have provided a call centre's number which also they keep on changing. Some influential person must be behind this show. According to my estimate, they must have made more than Rs 1000 crore in last few months by such cheating mechanism. In my case, an order was placed on 29th Nov 2010 and till today no result. Mails sent tp Koel Puri and other senior management personnel of India Today Group are returned as they have placed wrong e mail ids on India Today Site. I really wonder that a India Today group which has renowned channel Aaj Tak and a renowned weekly India Today is involved in such cheating business. We are also fool that despite being educated, we fall in the trap of such ba*****s. Thanks, Sunil, Kolkata

Bag-It-Today — Non-receipt of ordered goods

My name is Jayant Lakhkar. I have placed following orders through Bag-It-Today website and made payments as indicated. So far I have not received the ordered items although 2-3 weeks have lapsed for all the orders except Sr. No. 6 :

10-Dec-2010 - Order No.[protected] Rs. 499 - Paid by credit card
10-Dec-2010 - Order No.[protected] Rs. 399 - Paid by credit card
16-Dec-2010 - Order No.[protected] Rs. 499 - C.O.D.
16-Dec-2010 - Order No.[protected] Rs. 299 - Paid by credit card
20-Dec-2010 - Order No.[protected] Rs. 399 - Paid by credit card
29-Dec-2010 - Order No.[protected] Rs. 399 - Paid by credit card

I submitted the query regarding non-receipt of ordered items through their website as well as sent many e-mails, but have not received any reply until now. Their telephone number is also not accessible.

I contacted Living Media's Mumbai office, who gave me the phone number of one Mr. Nitni Shahani, in-charge of Bag-It-Today. Mr. Sahani is not taking calls made to his number.

I will be thankful to you for prevailing over Bag-It-Today to deliver the items ordered and paid by me.

Bag It Today — No Reply from Bag IT Today from 27th Dec 2010

I have made an order to Bag IT Today on 27th of Dec 2010 for Reebok watch which are free from their side just I have to make a payment for delivery and handling charges.

I have done payment from my CC on 27th Dec 2010. and it's statement already showing that I have made a payment to Bag IT Today!

I have tried to contact them several times on their phone lines, there is always busy tone ringing.

Anybody can Help us or guide me what to do?

Best regards,
Amit
[protected]

helllo,

here i am getting offers daily from bag it today. But I con't claim that gift. after filling all the perticulars in the submission page, it shows :please enter valid address" when we given a click on submitt button even though we r entered the correct address

Bag It Today — Product never delivered.

HI, I have bought a product from http://www.bagittoday.com which consists of books. I made a online payment of Rs 803.0

Order ID is: [protected]

I placed the order on Dec 11th 2010. They said 2-3 weeks delivery time. Also make several complaints online no response yet.

Please help me with this.

Thanks & Regards,
Imran Khan

Bag It Today — Non delivery against Order No:1001172815

I had applied for 5 Great Items of "bag it today" 0n Dec 11th 2010 by Online payment of Rs 803.00 . The Order ID is: [protected].
These were supposed to be delivered within 2 to 3 weeks.
I have not received the delivery so far.
Kaushlendra N Labh
e_mail: [protected]@hotmail.com
Address: M-26/Sector 2A, Saket Nagar, Bhopal -462024