[Resolved]  broadband and voice connection — deactivate the connection

Airtel — my airtel broadband connection working is very slow plz help me

many times i have complaint my airtel broadband connection working is very slow but they have not help me
plz help me
soon rpy
my mobile no. [protected]
email id [protected]@yahoo.in

sir, I wants to deactivate my net connection and landline connection because now a days no use of connection so i wants to cancel it.
my airtel landline no is[protected].this is vasudev shivnani .plz deactivate my internet and landline connection immediately.

landline-[protected]
vasudev shivnani
[protected]

I raised a complaint for my broadband service on[protected], The complaint no is 45805568 and 4551974. Regarding this I spoke with 8 customer care people and 2 nodal managers but still no technician has visited the place and the issue was not solved can you tell why it’s getting delayed after speaking with nodal managers.I don’t understand what you techteam is doing from past 2 weeks.

If you customer care team and technical team is not able to check the issue and resolve the issue Remove the connection

I never thought Airtel service will be like this and I never expect this type of worst service from Airtel

If you are not able to resolve the issue remove the connection, I do not required such a worst service provider (Airtel) Service.

Sir I am Praveen Gupta i want to changed my airtel broadband and landline connection because my present[protected] kb, plan is unaffordable for me. So please imiedetely change my broad band connection my telephone no.[protected] my account no. 16313962

Thank you !!!

Hi Customer Care,

Still there is response and when I called up to customer care they informed me ..call is closed …I am making call now and then and call was closed .

Really this highly unprofessional approach of your people… . seriously I don’t how Airtel is running …

Please disconnect the connection … This is my advice for you please it is good if you close your services.



Hi Customer Care,

This is my trail mail .. just now (17th of May 2011 Time 8:00 PM) again I called up to customer care and I got very surprising answer from the executive, he said that “we know you are calling us on daily basis and we are updating here nothing “ and when I asked him provide me any Email ID, he gave me one contact number …… that was really surprising, I called up on same number ( # [protected] Mr. Muhammad ) and Mr.Muhammad said I left the Job form Airtel .

Now please can someone thing not for me at least for other valuable customers.

Thanks

Gaurav D.

Hi Customer Care,

This is Gaurav D, holding a Broadband connection from Airtel #[protected] .I am not able to browse internet and for the same I have logged a compliant on 13th of May ( Ref#[protected] in afternoon but till now call is unattained even I have not received any call from Airtel. I have called up so many times to customer and they have one single line answer “ Sorry Sir, will escalate the same “ but I don’t know where they have escalate, as still after 5 day’s problem is not resolved .Most difficult part is whenever I call to customer, I have to explain issue with different people and all are have one line answer “ Sorry Sir, will escalate the same “.

First time I call up on 13th may, they said will resolve the issue within 4 hours and we waited till 14th May (More than 30 hours ) evening but there was no response from anyone, then again called up on 14th may 2011 and they said tomorrow morning will someone attend your call but nobody turn up ……then again I called up and I have asked them can you please connect to your manager .. for that I was on hold for more than 25 minutes and result was, we will raise this issue sir and tomorrow morning by 11 AM someone will attended the same ….

Now I have no word to say as Airtel is brand name and support you can see.. one more thing I am living in heart of the Bangalore .. so I think there is no problem for communication also

Would somebody from Airtel, please save me from this mental suffering because of the unethical practice and an highly unprofessional approach of your people?????

Kindly let me know

dear sir,
this is Vasudev shivnani.plz deactivate my internet connection and landline connection.i told you many times but you cant deactivate my net connection but now plz sir deactivate my net connection.my landline no is[protected].my account no is 16104586.

thanking you
add-lig 56 a Sonagiri bhopal mp.
[protected]

Dear Sir/Ma'am,

I was having an airtel broadband connection with no [protected] in the name of Dhaval Kishor Gore, Address : B-18, 5th Floor, Kumar Prangan, Karvenager, Pune : 411 052. I had a yearly plan for broadband connection. I had made a yearly payment to Bharti Airtel Limited vide dated 15/2/2010. I did not want to continue with the services and as such I had put the cancellation request on 28/1/2011. I registered another request on 8/2/2011. First request was not considered and 2nd request was confirmed in a month's time. Customer care personnel confirmed the cancellation on phone and deactivation procedure was completed and the connection with above number has been cancelled. In spite of this, I am getting bills for the airtel broadband and calls from Airtel regarding the payment of bills. Today I received a call from the lawyer that legal procedure against the collection has been started. I am unnecessarily getting harassed and suffering from the peace of mind.

Dhaval Gore

Airtel — unauthorised deactivation of service of landline & broadband

my landline[protected]
deactivated arbitrarily on 4th july
complaint no 48461942
demanding reactivation charge despite unauthorisedly deactivating my connection
anu singh on[protected] talked insensitively that it was my fault because of which line was deactivated!
and no mistake can ever be commited at airtel.
repeated request transferred my call to reema wadhwani who failed to solve my problem and only said to have initiated complaint not reactivation
said to have received disconnection request from smoe ADESH PH[protected]
WHAT IS NEXT.

sir
my name arvind soni I had an airtel broadband connection for which my account no. is 13373478.my landline no. is[protected] sir i have summite my telephone complent before 10 day's but there is no response till now, so sir suggest me what should i do, i should wait your response OR go to consumer form

my con. [protected]

AirTel — To discontinue the broadband connection

To,
The customer care,

Pl.refer to my service request no 48571248 for phone/broadband no.[protected] to be disconnected immediatly as I don't want it.

It is a mental harrassment to contact customer care of airtel.

I would not be liable for any bill payment now onwards.

Thanks,

R.L.Puranik

airtel /internet connection — Not removing internet connection

We have raised application for removing internet connection of Airtel before 1 and half months but still our connection was not removed & their people calls us to carry the connection on.If we don't need connection why should we carry it on.They are forcing us to keep connection on.My name is Tarun Shukla ([protected].)They will have to give back our caution money amounted 1800/- at the time of removing connection.So they are not removing connection.

i am sunil kumar aggarwal . i am using airtel mo no [protected] and broadband service. my Internet not working for 35 days. so my work not complete & disturbance . please immediately disconnect my broadband connection.

Name : Sunil Kumar Aggarwal

Telephone No .[protected]

A/c No. 15102130

Please action immediately

i am not satisfied from your call centre's services and suddenly raised charges without any information that's why i will want to disconnect this service..
number :[protected]
richa srivastava
lucknow,
u.p

hiii sir
this mail is regarding to my bill . i m using airtel broadband connection .this connection was not used by me from some days.during that tym i have some balance.After some days one customercare called 2 me n offer a new plan which is going on nowadays n also offer ur outstandin bil reduced by 50%.my out standing bil was 2100 rupees after less it became 1050 which amount i have payed.n offer that further no bil genrate o[censored]r past connction.But i have 856 out standing bil of past connection.so please take some action for this problem.
that customercare was AMIT from sector 57 Noida, his phone no is [protected] .u can confirm from him abt this.
I m AMIT KUMAR
land line no is [protected]...


I wish u will solve this problem soon...
thank you sir

Hello Sir,

I have airtel broadband connection ([protected]). I decided to close it. I have send mails. and also requested through
calls also. they are not taking my request since July 2011. Excecutive simply diconnecting the call.
Airtel is continuosly sending the bills.

Thanks,
Krishna Y

My net connection is NOT working properly since 2 -3 days .[protected]. Pl do need full .at your end.

Dear Sir
My daughter is going out of city for higher education, so we have no need of Broadband connection
for the balance payment i have dropped the cheque no. 0914301 at Janhgirabad palace. my phone no. is [protected]
There fore please disconnect the above broadband connection.

Thanking you


S.K. Joshi
Eldico Colony
Lucknow

I HAVE POSTED A SIMILAR COMPLAINT AND MY FRIEND TOO HAD THE SAME EXPERIENCE. Why is not someone doing anything regarding this?

To:-wecare.[protected]@airtel.in
Sub:-Disconnection of my airtel broadband service.
Resp./sir,
I am sunil arora i had a airtel broadband connection i want to disconnect my broadband service.my airtel landline no. is[protected].so, please take immediate action regarding the same.
Thanking you

Resp./sir,
With due respect, i beg to state that i am Mr.sunil arora ([protected]) i want to deactivate my airtel broadband and landline connection because Exams are coming closer so, it's my humble request to airtel department to disconnect the line whose no.is[protected].Kindly take the strict and immediate action...for more
plz contact me
[protected] Sunil arora