Citibank Personal Loan - Fraud
Citibank personal Loan Dept took the ECS amount of Rs 2350 out from my HDFC bank Account while I already Deposited the same on the 6-feb-2008 AS due to some reasons My account was not funded sufficiently. I called Citibank for the same to inform them and they told me that if you deposit this to our collection Office Located at Mathura Road before 7-feb-2008 there would be no late fee charges . I went there on 6-feb-2008 I deposit my EMI of Rs 2350.
But When I went to my HDFC bank to withdraw some money I was shocekd that there is a debit of rs 2350 for the same Personal loan. I called the citibank for the same and they said that they dont have any updates on this withdrwal and they were not been able to do anything at this point of time. I called the citibank on 15-feb-2008 but Still I got the same Response.
Even I talked to citibank on 18-feb-2008 but no result . SO still I am waiting for the response for today or I will file a case against Citibank in Consumer Fourm.
[Mar 28, 2014] Citibank customer support has been notified about the posted complaint.
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Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002Additional contact available
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