[Resolved] Freecharge.in — coupons not delivered | |||
I have done recharge through freechrge.in on 30-May-2012 but still I do not recieve my coupens. Was this information helpful? | |||
Aug 17, 2016 Complaint marked as Resolved Verified Support Jan 24, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hi, Greetings from Freecharge.in and thank you for writing in. We apologize the inconvenience caused to you. However, as a gesture of goodwill we are resending fresh coupons .We value your relationship with us and would request you to wait till then. Assuring you of best services at all times. For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/ Warm Regards, Freecharge Team Verified Support Feb 21, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Greetings from Freecharge.in E coupons are being mailed on your registered email ID Request you to kindly check your email id for the update Assuring you of best services at all times For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/ Warm Regards, FreeCharge Team http://www.freecharge.in Happy Freecharging!!! Verified Support Jun 06, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Greeting from Freecharge.in We regret any inconvenience caused to you. Request you to kindly share Order id's against which you haven't received coupons, so that we can update you along with the tracking details. For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you. http:/support.freecharge.in Once you submit all the details, your query will be addressed with in 24 hrs. Regards, freecharge team www.freecharge.in Happy Freecharging!!! Verified Support Sep 07, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Greeting from Freecharge.in We have forwarded your details for the order 18298684 to the courier department. As soon as we get any details will share with you. We request you to wait for some time. Do let us know once you receive it. For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you. http:/support.freecharge.in Once you submit all the details, your query will be addressed with in 24 hrs. Regards, freecharge team http://www.freecharge.in Happy Freecharging!!! | |||
25 Comments | |||
Comments
i hav not recieved the coupons for last 2 recharges order id 341230 and 341313 which is recharged before 10 days and coupons not recieved yet
I made recharge as details below:
Order No. Mob.No. Amt debited in Bank Date & Time BUT BOTH MOBILES
NOT RECHARGED
543871 [protected] 110 13Jan 01;02;09 NOR AMT REFUNDED
543777 [protected] 113 13Jan 00;13;34
PLEASE LOOK INTO THE MATTER AND ARRANGE TO REFUND AMOUNT IMMEDIATELY.
H.S.BATRA
MAIL ADDRESS: [protected]@rediffmail.com
Order No. Mob.No. Amt debited in Bank Date & Time BUT BOTH MOBILES
NOT RECHARGED
543871 [protected] 110 13Jan 01;02;09 NOR AMT REFUNDED
543777 [protected] 113 13Jan 00;13;34
PLEASE LOOK INTO THE MATTER AND ARRANGE TO REFUND AMOUNT IMMEDIATELY.
H.S.BATRA
MAIL ADDRESS: [protected]@rediffmail.com
Fair
To make good credit among consumers, refund must be made by the company-FREECHARGE OTHER WISE IT WILL BE FREECHEATING
Hi,
Apologies for the issue faced by you. We will ensure this doesn't happen again.
I am sending the coupons right away by first flight courier and ensure that you recieve it. Will provide you the tracking no. by today evening
Regards
Customer Care
Freecharge.in
Apologies for the issue faced by you. We will ensure this doesn't happen again.
I am sending the coupons right away by first flight courier and ensure that you recieve it. Will provide you the tracking no. by today evening
Regards
Customer Care
Freecharge.in
Please find the tracking number B31838348, sent by first flight courier.
Regards
Customer Care
Freecharge.in
Regards
Customer Care
Freecharge.in
Hi,
This site http://freecharge.in allows users to recharge there mobile phone balance. they charge 10 rs extra for the featured coupon delivery they make on the amount of recharge. But i havent recieved any coupons till date. I have made many recharges in summation of around 500rs and have never got any coupons for any amount. Please send in the coupons to me as you send to other users.
Thanks,
Mihir
This site http://freecharge.in allows users to recharge there mobile phone balance. they charge 10 rs extra for the featured coupon delivery they make on the amount of recharge. But i havent recieved any coupons till date. I have made many recharges in summation of around 500rs and have never got any coupons for any amount. Please send in the coupons to me as you send to other users.
Thanks,
Mihir
I disagree. I have been a user of freecharge.in since almost 2 months. I never had any problems of this kind.
I always got the coupons delivered at my doorstep.
I always got the coupons delivered at my doorstep.
I have same kind of experience( coupons are not delivered.)
The problem is not at freecharge.in's end, but the courier company's mistake.
To resolve this situation, i have mailed to customer center of freecharge.
Then i got the courier company(Trackon Couriers) and consignment number.
On the basis of that i gone to courier company at asked them about it.
they told me that the parcel is deliver to the customer, then i told them i am that customer and i havnt got that parcel .
I have talked to the delivery boy and got the courier...
Thats it.
Don't Go for anything without knowing anything...About It.
A.S.
The problem is not at freecharge.in's end, but the courier company's mistake.
To resolve this situation, i have mailed to customer center of freecharge.
Then i got the courier company(Trackon Couriers) and consignment number.
On the basis of that i gone to courier company at asked them about it.
they told me that the parcel is deliver to the customer, then i told them i am that customer and i havnt got that parcel .
I have talked to the delivery boy and got the courier...
Thats it.
Don't Go for anything without knowing anything...About It.
A.S.
sir,
They havnt sent me the coupans after several reminders...this is the thrd time
order id-
1.2655038
2.2751499
3.2964775
plz tell me what to do
REGARDS
SAHIL KUMAR
[protected]
They havnt sent me the coupans after several reminders...this is the thrd time
order id-
1.2655038
2.2751499
3.2964775
plz tell me what to do
REGARDS
SAHIL KUMAR
[protected]
Hi, I am Sudheer Kumar, I believed in freecharge.in and recharged fo rsix times. Order nos: 2971976, 2966289, 2876691, 2816922, 2354029and1510859, Not even a single time i received the coupon and if i fail complaint, i am getting the reply as already sent, delivered etc!!! This is really ridiculous please update me status
i got my coupans
thanks
thanks
Hii
i tried to recharge my two numbers but both were cancelled, i can't understand this, i'm a new user of freecharge.in
please do something
my email address is [protected]@gmail.com
thankyou
i tried to recharge my two numbers but both were cancelled, i can't understand this, i'm a new user of freecharge.in
please do something
my email address is [protected]@gmail.com
thankyou
sir,
i have recharge on freecharge.in but they never deliever the coupans....they gave me some tracking no. and it is showing that the coupans are delievered...this is the 4th time i m facing this problem..and now freecharge customer care is not replying my msgs.....plz look into it
thanks
ORDER NO. :5924583
order no.-5403796
i have recharge on freecharge.in but they never deliever the coupans....they gave me some tracking no. and it is showing that the coupans are delievered...this is the 4th time i m facing this problem..and now freecharge customer care is not replying my msgs.....plz look into it
thanks
ORDER NO. :5924583
order no.-5403796
Order ID: 9419382, 6084107
Complaint: Never got any coupons from you. Complaint never gets answered even after 15 days (first one), 90 days (second one). Courier company status update says it has already delivered while no one received it, atleast I never received it. This happened to me and my friends EVERYTIME. In this case, it does not make sense anymore to recharge on your website. Very very poor service and FRAUD service.
Complaint: Never got any coupons from you. Complaint never gets answered even after 15 days (first one), 90 days (second one). Courier company status update says it has already delivered while no one received it, atleast I never received it. This happened to me and my friends EVERYTIME. In this case, it does not make sense anymore to recharge on your website. Very very poor service and FRAUD service.
Hello,
I have recharged my AIRTEL number (+91 - [protected]) for Rs.333 on Jan-20-2012 and ordered free coupons worth of same amount.
When I checked my transaction details in the website, the status is showing "Ordered via Speedpost", I have already waited for 10 days to receive the order. But, till now there is no change in transaction status and also, coupons UNDELIVERED TO ME.
Order ID : 10347476
Please look into this and take the appropriate action.
Thanks
SankaR
I have recharged my AIRTEL number (+91 - [protected]) for Rs.333 on Jan-20-2012 and ordered free coupons worth of same amount.
When I checked my transaction details in the website, the status is showing "Ordered via Speedpost", I have already waited for 10 days to receive the order. But, till now there is no change in transaction status and also, coupons UNDELIVERED TO ME.
Order ID : 10347476
Please look into this and take the appropriate action.
Thanks
SankaR
sir, i have recharged my mobile from freecharge.com on[protected] and I have'nt received any coupon from any courier service..
Order Id[protected]
please look into the matter as soon as possible, , i believe in your service, , don't let me down.. thank you. .
Order Id[protected]
please look into the matter as soon as possible, , i believe in your service, , don't let me down.. thank you. .
34%
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+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
No reply received from your side uptill yet.
Please respond to my query ASAP and please respond with a resolution within next 48hours otherwise it would be considered that you would not like to settle this issue at your end.
Please note if i do not receive your reply with a resolution i would be tempted to take my next action against you.
Regards,
Manpreet Singh
+91-[protected]
----- Original Message -----
From: [protected]@topmail.co.in
To: <[protected]@firstflight.net>, <[protected]@firstflight.net>
Cc: [protected]@freecharge.in, [protected]@firstflight.net, [protected]@bluedart.com, [protected]@elbee.in, [protected]@fedex.com, [protected]@afl.co.in, [protected]@hosanna.net, intl.[protected]@dtdc.com, [protected]@firstflight.net, [protected]@firstflight.net, [protected]@asianetindia.com, [protected]@firstflight.net, [protected]@pafex.com, [protected]@busisol.net, [protected]@agnelexpress.com, [protected]@worldcourier.co.in, [protected]@gmail.com, [protected]@hotmail.com, hussein.[protected]@aramex.com, [protected]@eim.ae, [protected]@ccs-uae.com, [protected]@emirates.net.ae, [protected]@empost.ae, [protected]@eim.ae
Sent: Wed, 8 Dec 2010 00:18:38 +0530
Subject: Re: Re: Enquiry Re delivery of coupons - Consignment Number B31648394
Hello,
Please note my complete address as below.
B 43, 1st Floor
Sushant Lok Phase 3,
Sector 57,
Gurgaon,
Haryana 122002.
Please note that this courier has still not reached me yet and if it is delivered to my now the
benefit of obtaining this courier had already expired. How would you compensate me with this loss
in this case.
Please intimate how do you plan to settle this issue.
Regards,
Manpreet Singh
+91-[protected]
----- Original Message -----
From: ffcl
To: <[protected]@firstflight.net>, <[protected]@topmail.co.in>
Cc: [protected]@freecharge.in, [protected]@firstflight.net
Sent: Fri, 3 Dec 2010 15:10:36 +0530
Subject: Re: Enquiry Re delivery of coupons - Consignment Number B31648394
Dear Sir / Madam
Thanks for writing to First Flight Couriers
Kindly provide ur complete address & contact no.
Thanks & Regards
Remya Krishnan
For First Flight Couriers Ltd.
----- Original Message -----
From: [protected]@topmail.co.in
To: [protected]@firstflight.net
Cc: [protected]@freecharge.in ; [protected]@firstflight.net ; [protected]@firstflight.net
Sent: Thursday, December 02, 2010 6:08 PM
Subject: Enquiry Re delivery of coupons - Consignment Number B31648394
Hello,
I would like to enquire about the Freecharge Mc Donald coupon which i was supposed to receive as
my
per last recharge done with the following details below.
So far i have not received coupons for this recharge.
Please let me know where is the lag.
Order ID 96147
Contact [protected]
Amount Rs 111/-
Date & Time Oct-20-2010 23:02:45
Coupon Status - Sent
Last Updated Oct-21-2010 10:42:01
The internet site http://www.firstflight.net/n_contrac_new.asp?tracking1=B31648394, shows that the
coupons have been delivered to me as per the following details
Consignment Number Booking Date Origin Destination Status Receiver Name
Delivery Status
Time/Reason Date
B31648394 21-Oct-2010 mumbai gurgaon Delivered RAJ
12:15 23-Oct-2010
Consignment Number : B31648394
Date Serving Location Status
21-Oct-2010 Mumbai Despatched From Origin
23-Oct-2010 Gurgaon Arrived At Destination Hub
23-Oct-2010 Gurgaon Consignment Delivered
I have not been delivered these coupons but as per the details above it has been delivered to me.
Let me know who had received the coupons as there was no body to receive the coupons in the
address,
since all members of the family were out of station.
Please respond ASAP.
Regards,
Manpreet Singh
+91-[protected]
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