[Resolved] Gsrtc — Conductor behavier against e-ticket reservation | |||
Dear sir,My complaint is that I booked an E ticket from GSRTC website. My date of journey was[protected]. Pick up Point:Gandhidham and End Point: Ahmedabad. I reserved my ticket for the sleeper bus which comes from Mandvi to Baroda and Gandhidham comes at 23-00pm and then moves to Baroda. My PNR No is:G1736832. This bus conductor allready given my reservation seat other without reservation pasanger and he siad me seat at Driver backside. Your seat given my relative so you can seat driver back site ya last seat. your ticket is e-ticket so i can not take your 17 no seat. and miss behavior to me and said this is not my fault you arrange yourself. i seated last seat and i trouble during this journey. (1)The serious point is that there was illiterate conductor and he was not about what is meaning of reservation, and his behavior not good. (2) Second point bus conductor have not reservation chart. When i told him please saw your chart and saw my seat no.he told me i have not chart and you can complain about him. So in my case I would like to get take action to conductor into this case and in my bank account and the strict actions against the bus conductor who where careless on the duty. Thanks for the co-operation Viral Desai Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
i am agree with this passenger complain because i had face also same trouble in reservation system and then conductor attitude. conductor give my seat another passenger without reservation and told me seat at driver backside. so please action your staff and please them learn what is reservation.
Reply
I agree with Mr... because sometime conductor not saw chart and take passenger previous stand against reservation seat. this is no meaning for reservation why we do reserve ticket. please correct action against some GSRTC conductor who is unknown about reservation and reservation system.
Meanwhile you should investigate as to how this happened and ensure that doe; not recur in future. This would be in your own service interest, so that clients like Miten do not, suffer inconvenience on account of lapses at your end.
Meanwhile you should investigate as to how this happened and ensure that doe; not recur in future. This would be in your own service interest, so that clients like Miten do not, suffer inconvenience on account of lapses at your end.
irregular
Irregular bus.drivers are doinng what ever he want to do. . not a perfect time for bis. And not put village bord . .in front side. So please sir tack any action.4%
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Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001