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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 13, 2024
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Gujarat State Road Transport Corporation [GSRTC]
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 217

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M
master6998
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:Surat, Gujarat

pnr no G5452092. DATE OF JOURNY 14/11/13.VIRPUR TO SURAT.RS-359.GSRTC SLEEPER BUS AT DHARMPUR DEPO. MY START POINT VIRPUR YOUR BUS IS TOTALLY DIFFICULTY NOT STARTED PROBLEM. BUT RAJKOT DEPO MEMEGER NEW LOCAL BUS PROVIDED, NOT A SLEEPER COACH BUS PROVIDED. SO I AM TIERED JORNY FROM VIRPUR TO SURAT .SO MY REFUND CREADITED IN MY ACCOUNT....
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S
saeedpatel77
from Mumbai, Maharashtra
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9913846495

was traveling from barroda to bhujin bus surat-bhujof baroda depot and pnrG5327314 get in the bus at 21:20 pm from BARODA.The conductor slap me without reasonable issue and didn't give me complaint book for complaint. So, i argue you to take action against the conductor of above mentioned bus. MY MO NO [protected]...
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R
rasik.com
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

canceled tickets refund

Address:Surat, Gujarat

dear sir, I was booked 3 tickets from surat to satlasna for the travel on 01/11/2013 in GSRTc online booking .due to some inconvenience i was canceled my tickets on same day was 12/09/2013.web page shows your ticket was canceled and you will get the refund rs 541/-.i waited up to 25 days but still i cant get any refund from gsrtc.there was no contact and customer care service in gsrtc online booking.please conside my complaint and refund...
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S
SANDIPMOTA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DON'T GIVE INFORMATION ABOUT THE ROUTE OF THE BUS ON PHONE

Address:Ahmedabad, Gujarat

I AM TRYING TO KNOW THE ROUTE OF BUS TO BOOK TICKET TO GO IN KUTCH SO THAT I CALL ON[protected].

THE OPRATOR SAYS THAT WE HAVEN'T ANY DETAIL TO SAY YOU

I AM CALL TO THE STATION OF AHMEDABAD IT IS THE LARGER STATION OF GUJARAT AND THEY HAVE ALL INFORMATION ABOUT THE BUS AS WELL AS THE ROUTE FROM THE BUS IS GOIN RATHER THEN THEY REFUSE THE GIVING INFORMATION AND CUT THE MY PHONE...
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B
BBHAVNA
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e-booking failed and fare is debited from my account

Dear Sir/Madam, My complaint is that I booked two E ticket from GSRTC website. My date of journey on 07/10/2013. Starting point is : BARODA. My journey is from BARODA to RAJKOT in express bus service. My journey time is 4:45 AM from BARODA. My NO. GS707460. So my complaint is when i booked the ticket the bus fare is debited from my account but i didnt get my ticket booking. I So my 164/- Rs is cut for 1ticket and I didn't get refund...
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B
bipin brahmbhatt
from Gurgaon, Haryana
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RESERVATION

YESTERDAY ON[protected] I HAVE TO TRAVELLING THROUGH GUJARAT STATE TRANSPORT SERVICE IN BUS PALANPUR TO ANAND , I HAVE BOUGHT RESERVATION TICKET FROM MEHSANA BUS STOP ON[protected] , FOR SEAT NO. 10 FROM MEHSANA HIGHWAY TO ANAND . BUT CONDUCTOR WAS NOT TAKING RESPONSIBILITY FOR RESERVE SEAT & I HAVE TRAVEL IN STANDING POSITION DUE TO OVER LOADED BUS...
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S
solankibv84
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund E - Ticket Reservation

Address:4B ramnagar godi road dahod, Dahod, Gujarat

Dear
Sir/Madam,

My complaint is that I booked two E ticket from GSRTC website. My date of journey on 23/07/2013. Starting point is : Dahod. My journey is from Dahod to Ahmadabad in express bus service. My journey time is 4:00 AM from Dahod. My PNR No is :G4877815. So my complaint is when I reached there on Dahod Bus stop and inquired for the respected bus, then suddenly Depo Incharge of Dahod told me that, this ticket...
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V
vijay9898310351
from Bharuch, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus Service Make me in Risk

Address:Surat, Gujarat

Sir
I was came from Madgaon to Surat by Rail. Surat Railway stop about 1 am night Date 20/07/2013.
I go to Surat Bus Station to go for my home in KADODARA.
on inquiry table said me that i can sit any of bus going Via Bardoli.
about at 2 am the bus of Shirdi came and i sit. Bus left surat Station.
After 20 Minutes conductor came for ticket and i asked for Kadodara.
but the conductor is not ready to...
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J
jigarswami
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Using Abuse Word during Inquiry

Address:Patan, Gujarat

Dear Sir,
I am working in Vadodara as a electrical Inspector. I am from PATAN (N.G). I tried to book online e ticket. During process deduct my amount from account but ticket not booked. This problem informed on GSRTC help no.[protected]. After i went to PATAN bus station on 19 May 13; 3:00 PM for ticket booking but all offices shut down. In one room some employee are seating but room's door is closed at inner side. I talk to him...
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H
hariomPandya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for non service of bus ''Nadiad-Rajkot on 10/05/2013"

Address:Gujarat

Respected Sir,

I bought a ticket of the bus ''zalod-jasdan"
My Details are :
PNR Number : G4466871
Journey Date : 10/05/2013
Journey From :NADIAD
Journey To : RAJKOT
Trip Code : 1730ZLDJSDEXP51
Departure Time : 23:45 Hrs.
Class : EXPRESS
Pickup Point : NADIAD
Route No. : 2
Service...
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F
fenildoshi2510
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Ticket

Address:Gujarat

Dear Sir/Madam,

Myself Miss. Dhruti Shah, want to inform you about i have booked e-tickets from my ID "dhrutishah46" and transaction was done successful but due to some reason i did not got e-ticket.The amount of Rs. 214 was deducted from my HDFC Bank Account Net banking.I request you to help me to get my refund as soon as possible.I am giving the particulars regarding my transaction below. I complaint for second...
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J
jalpesh shah
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Refundable Amount

Address:Vadodara, Gujarat

Dear sir,
My complaint is that I booked an E ticket from GSRTC website. My date of journey was 12/04/2013. Starting Point:Baorda. and 13/04/2013 Starting Point : Amreli.

I had canceled my both ticket on dt 12/04/2013 and still i have not received refundable amount (250 & 266 /- INR ) from GSRTC.

Pl. do-needful.

Rgds

Jalpesh Shah
Contact No. : [protected]...
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U
uvp_07ce41
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Students damage seats of bus

Address:Kheda, Gujarat

hello,

I have travelled in bus "Lunawada to Anand" of ordinary category on dated 15th March, 2013. I found that some students with student passes who travelled by this bus are tear seat cover and throw spunch on each other. They are destroying GSRTC property. This bus fall under Anand depot.

I want you to take a strict action against them and ask conductor to check this type of misbehavior.
br...
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R
Rajesh Waghadia
from Mumbai, Maharashtra
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FOR REFUND FOR TICKET CANCELLATION

FOR REFUND FOR TICKET CANCELLATION
e-ticket refund
Refunds
Dear sir,
I booked 2 ticket on 20/01/2013 for travelling on 20/01/2013 in 3:30 PM bus in GSRTC from Nehrunagar(Ahmadabad) to Navsari.I booked this ticket using online booking facility from my Indian Bank A/c No.[protected].PNR No. was G3899954 and Trip code was 1500NHRNRSHRD44. due to some inconvenience i was unable to get Printout of the Ticket and they...
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ashokdhameliya
from SURAT CITY, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket refund

Address:Surat, Gujarat

Name:Dahyabhai Govindbhai Dhameliya
Gsrtc surat,
ticket PNR :G 3837874
From- Surat to Bhavnagar
Jaurney Date[protected]
Service-2000 SRT MHV SLP 15
Totel seat-2
Total amount Rs-524

Deair sir
this bus & tickit is canclled,but this tickit rifund is my bank a,c, is not avalebal,

Place help mi. My mo no-[protected]...
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yashesh.nagori
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT AGAINST THE DRIVER

Address:Ahmedabad, Gujarat

On 02 Jan 2013, between 07:45 AM to 08:00 AM, at Nehru bridge, ahmedabad, a GSRTC bus with registration number, "GJ-18 Y 4938" came at the bus stop. It was on route from Ahmedabad to Gandhinagar. The driver stopped the bus and while we were about to get on the bus, before anyone could get on the bus, he just drove off the bus carelessly. Among the passengers there were also children and ladies. Many o[censored]s just saved our self from...
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P
patel.vd29
from Surat, Gujarat
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Refund of Difference amount between A.C.-Non A.C. bus travel

Address:Ahmedabad, Gujarat

Dear Sir/Madam,

My complaint is that I booked two E ticket from GSRTC website. My date of journey on 30.12/2012. Starting point is : Ahmadabad. My journey is from Ahmadabad to Surat in A.C.Luxury express bus service. My journey time is 15:30 from Ahmadabad. My PNR No is :G3794593/G3781357. So my complaint is when I reached there on Ahmadabad Bus stop and inquired for the respected bus, then suddenly Depo In charge of Ahmadabad...
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T
Tarun11984
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of unbooked ticket amount

Address:Rajkot, Gujarat

Complain No.- 01

I have booked my 02 (Two) tickets on dtd[protected] for the journey dtd 22-12-12 from Rajkot to Valsad in public bus for Sleepar class of Gujarat State Road Transportation Corporation. Amount for the same Rs. 650.00 had been deducted from SBI account no. [protected] vide no.- POS[protected], but ticket was not booked. While looking to the "View E-Ticket Booking History" tab of the web site, booked...
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M
mayank162
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for the misbehaviour of conductor of bus number GJ-18Y-7573

Address:Dahod, Gujarat

Hello sir,
Today[protected] i was traveling from limdi to dahod in bus Lunawada-dahod of lunavada depot and bus number is:GJ-18 Y-7573.I get in the bus at 12:15 pm from limdi.The conductor slap me without reasonable issue and didn't give me complaint book for complaint.
So, i argue you to take action against the conductor of above mentioned bus.
Thanking you.
I am attaching you the ticket copy,also....
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P
pooja2304
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Pass Issuance

Address:Gandhinagar, Gujarat

I visited Bus Pass Depot located in Gandhinagar - Pathika Ashram for Issuance of new pass. Timings mentioned for Buss Pass services was 11:00 AM to 1:00 PM and 2:00 PM to 5:00 PM. Though I reached at 4:30 PM and completed the formalities in 5 mins, the officers refused to accept the form and asked to come again the next day. Instead of requesting again, they declined my request though some of the officers were free. How can they deny and...
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