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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 13, 2024
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 219

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T
trupal.patel
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pay rupee for Gurjarnagri and traveled in express bus.

Address:Mehsana, Gujarat

Hello,
I am Trupal Patel From Mehsana working in Tata Consultancy Services as Java Devloper.
Once i have booked my E-ticket for Mehsana To Morbi Gurjarnagri but when i went for trip that time Express bus comed and it done more than 5 to 10 times.
Trip Code :0745AMJMRVGJR47
Via Route Dept. PLN,SDP,DHG
Time(at Passen. Origin Point) :11:15
Service :AMBAJI
Start Point :AMBAJI
Origin...
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Janki Vithalani
from Vadodara, Gujarat
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GSRTC poor Bus Service

Address:Gujarat

The GSRTC Bus scheduled to depart from Baroda at 9.15 pm on dt 10.3.12 -Namely SLEEPER COACH VAPI- KESHOD- is not still NOT READY to depart from platform till the moment of complaint i.e 12.15 am dt 11.3.12 The reason is technical fault in Bus vehicle and the staff is engaged in bringing and replacing broken pipe since last 3 hours. NO INFORMATION FOR DELAY TIME/ NO REPLACEMENT WITH SPARE VEHICLE since last three hours. The passanger planning...
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R
ravirajjadeja
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Senseless Behavior of Bus conductor

Address:Ahmedabad, Gujarat

The conductor of the bus are showing a kinda attitude where if a passenger is asking for the change and if they have it they do not give it and sometimes they even try to talk in a high pitch which is not exactly their job.
Today[protected] i was travelling the bus GSRTC with the route ( Gandhinagar to Ahmedabad ), the conductor asked me for ticket, the cost was Rs. 16 and i gave him Rs. 20 where he asked me for 6 rupees change...
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D
Desai Dharam
from Mumbai, Maharashtra
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bus start emijetly now

Address:Mehsana, Gujarat

Dear sir,
pls

i request for you ahmedabad to ( thol meda adraj ) kadi bus start emigtly (argent) now
pehla ahmedabad vaya thol meda adraj kadi bus 6.45pm ane 8.00pm ahmedabad thi upadati hati teni jagiya ye bus ane driver na hova na karan aapi ne tani jagiya ye 7.30pm vage bus saru kari have nava drevier conductor ane bus pan avi se to amne amari juna samay patrak pramane bus saru kari app so ji
br...
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chand.mesvaniya
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund For ticket Cancellation

Address:Gujarat

I was Cancelled my ticket on 2 Nov 2011 , But Not Refund given By GSRTC
Ticket Detail Related My Journey
PNR No. : G1940756
Date of Journey : 06/11/2011
Transaction Details: GUJARAT ST ROAD TRAN C
ransaction Rs : Rs. 286.00(DR)
Place : Somnath to Rajkot(time 21:30)

My UserID : chand.mesvaniya

I am very much warred about same.

Please do the needful.br...
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R
rp_budy
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refund of money for cancelled ticket

Address:Gujarat

I booked the online ticket from bhavnagar to ankleshwar for 30/10/2011 but I cancelled it on 26/10/2011. But I have not yet received the 205 rupees refund for the cancellation of the bus ticket on 26/10/2011 for the mahuva surat bus till now. The
Transaction ID is 0815MHVSRTGJR47
PNR No. G1914875
Trip Code: 0815MHVSRTGJR47

I mailed to the bus service prior to this also but I didnt get any reply. So I...
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P
purvegpatel
from Gurgaon, Haryana
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Bus not came & Refund detail in such condition not on Site

Address:Ahmedabad, Gujarat

Dear Sir/Madam,

I had booked a Bus ticket on 09.11.2011 from AHMEDABAD to MORBI,
As per time of bus 06:30 hrs on 10.11.2011, i reached bus stand on time 06:00 Hrs.
I went to the enquiry office regarding bus enquiry & They told me, Bus was not came to station from last night (09.11.2011).
Then i asked for refund. They told me, it is not in there hand.
I checked the refund procedure on such...
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M
Milind04
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Surat, Gujarat

Dear Sir/Madam,
I, Milind Bhavsar, want to inform you about my unsuccessful transaction regarding e-ticket booking due to left of time i.e. 15 minutes as mentioned in note.We were not aware about that particular note. Our transaction time exceeds 15 minutes and our blocked seat became unblocked and Rs.309.00 was deducted from our Axis Bank Account.I request you to help me to get my refund as soon as possible.I...
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H
Hemant N Yadav
from Pilani, Rajasthan
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www.gsrtc.in booked my ticket for a bus which was already Cancelled

Address:Ahmedabad, Gujarat

Respected Sir,


Matter Title : www.gsrtc.in booked my ticket for a bus which was already Cancelled

I had Used ONLINE TICKET BOOKING fro www.gsrtc.in on Saturday for Booking my return Trip from
Ahmedabad to Savarkundla as Onward Trip - on 01/10/11
and
Savarkundla to Ahemedabad As return trip - on 02/10/11
in Krishnanagar - Diu via savarkundla.
I had Registeredmy ticket...
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P
piyushboghani
from Mumbai, Maharashtra
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Online Booking

Address:Surat, Gujarat

Authorized person in GSRTC bloke seat for their relative before open online booking...
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J
jigarmewada
from Mumbai, Maharashtra
Sep 1, 2023
This thread was updated on Sep 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper Gender

Address:Surat, Gujarat

I booked Online Ticket.

I gave name, gender and PAN Number.
defined Name as Male.

but when i see booking history it shows "Gender-Female". I am surprised.

I had tickmarked Send ticket mail, hence System sent me ticket as mail.
And in that ticket again "gender-male" is written.

Now which ticket is correct? Why both shows different?

What...
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M
Mohsin8819
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATC Officers are not response

Address:Gujarat

Dear Sir....
Hi My self Mohsin Shaikh From Rajpipla In Narmada District. Sir My complaint against ATS officers Miss behaviour relted.& Bus not on sedueled time. I have serivce pass & i do job in Vadodara i daily updown in local bus. that bus time is 6.15pm but bus not oprated on the time and bus every day late and up time is 7.15pm ....Sir we are so late and we came every day on the bus time.6.00pm ...but bus...
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S
sanjay saitwal
from Nagpur, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehavior of the conductor

Address:Gujarat

To the General Manager,GSRTC,Gujrat, sir my son was boarding at Surat in the GSRTC bus No.GJ 18-Y-903 at 1914Hrs.He show his student pass to the conductor and the conductor was scolded on him,with insulting manner he say that ,"the pass was not allow in this bus ."while sir this bus was on regular trip and no any extra ordinary conditions was there.and the conductor stopped the bus and kick him(my son) out of bus .My son was again...
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chaitali.patel
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E-ticket reservation system

Address:Mehsana, Gujarat

Booking e-ticket online reservation is good service provide by GSRTC but some mistack in this online service.
one of that seat no not match saw in online reservation seat layout in website and actual bus seat no. so please correct seat no online lay out ya actual in bus. Both are not match some reservation buses. sometime face problem many passenger when reservation couple seat ya sleeper.

Second is please always update...
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M
mitenrp_006
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conductor behavier against e-ticket reservation

Address:Kutch, Gujarat

Dear sir,My complaint is that I booked an E ticket from GSRTC website. My date of journey was[protected]. Pick up Point:Gandhidham and End Point: Ahmedabad. I reserved my ticket for the sleeper bus which comes from Mandvi to Baroda and Gandhidham comes at 23-00pm and then moves to Baroda. My PNR No is:G1736832. This bus conductor allready given my reservation seat other without reservation pasanger and he siad me seat at Driver backside....
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Sonesh
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper information and cheat

Address:Gujarat

Dear sir,

Name - Sonesh Pravinkumar Barot
Complain - Against Conductor - Driver
Bus Number - Gj18 Y 3408
I was @ surat bus station on the night of 24th august ., and wanna go to kim chokdi which is stated 30 kilometer far from surat...
i asked thrice to driver and conductor both like: i wanna go kim chokdi they said ok we will drop you there....i said ok ...and i started...
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chand62
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT AGAINST THE DRIVER AND CONDUCTOR FOR NOT STOPPING BUS AT THE INFOCITY GANDHINAGAR gh-0 road.

Address:Gandhinagar, Gujarat

Respected sir,
daily Problem is some passengers had to catch the bus for Naroda from INFOCITY GANDHINAGER ch-0 road.so many bus was going but no one stop over here one of them (Rabaricolony,Bapunager,Krishnanager). but the bus came at between 7PM -8 PM and driver didn't stopped bus for a second at the INFOCITY GANDHINAGER ch-0 road.bus stop.so i request you to take strict action against the bus driver and conductor for not stopping...
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T
TINA RAISINGHANI
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BUS DRIVER COMPLAINT

Address:Gandhinagar, Gujarat

REGULAR DRIVER OF BUS NO GJ18- 8318 COMING IN THE MORNING AT 09.15.

I M A REGULAR BUS TRAVELLER SINCE LAST 19 YEARS. FIRST OF ALL THIS BUS RUNS FROM GANDHINAGAR TO AHMEDABAD 24 SECTOR TO AHMEDABAD ST VIA 12-13, CH2 GH2. THE BUS DRIVER DOES NOT STOPS AT TIMES OF INDIA STOP. HE SAYS TO GET DOWN AT THE TIMES OF INDIA SIGNAL WHEN THE BUS STOPS. MY OFFICE IS AT MITHAKALI BEHIND CITY GOLD. OM HOLIDAYS, A1 SARITA DARSHAN APPT, ASHRAM...
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D
dhgandhi
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No seat available against reservation

Address:Gujarat

I have booked my Ticket thriogh e-booking for Ahmedabad from Zadeshwar X on 14th Aug 2011 for date 15th Aug 2011. details are as under:

PNR Number: G1664675 Journey Date: 15/08/2011
Journey From: ZADESHWAR X Journey To: AHMEDABAD
Trip Code: 0905AHWABDEXP51 Departure Time: 14:15 Hrs.
Class: EXPRESS Pickup Point: ZADESHWAR X
Platform No: 1
Service From: AHWA Service To: AHMEDABAD
No....
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Hardik Vyas
from Bhopal, Madhya Pradesh
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S.T. bus not stop in Bhutvad bus station

Address:Rajkot, Gujarat

My name is MEGHA.

I live in Upleta, and learning B.ed part-1. at Bhutavad, ta-Dhoraji ,Dist. Rajkot.
My collage is Ratilal Vagasia .Or me daily UPLETA to BHUTAVAD Updown karti hu,
Mere pas ST Bus ka 6 month pass he Upleta to Bhutvad ka. Or lots of ST bus BHUTVAD SE gujrti he ,But Bus rukti nahi he. Hum log advance me 6 month ka ticket lete he fir bhi ST bus mostly rukti nahi he. Hamara GUJARAT ladies ko padhane...
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