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ICICI Bank Credit Card |
ICICI Bank Credit Card
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26 Reviews
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Rajiv Mishra 
Send email
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Fraud by ICICI bank
I would like to bring to your attention following facts about the unethical and illegal practice of ICICI Credit card division and bank and cheating being done.
A Credit card No - was issued to me on November 2002 which got expired on November 2004 . First The bank charged [debited ] annual fees from my savings bank account towards the annual charges while It was issued a life time free of cost basis and Later this was amount credited to my card account which is still unused and unnecessarily blocked for no fault of mine.
On August 2007 I was shocked to receive a SMS alert informing that Some transaction has been conducted through the card issued to me .Since I had not used this card at all therefore I immediately informed the customer care to block the card and transactions through this card.
I was assured through a telephone call from your customer care division that needful will be done and card has been blocked.
After that my credit card statement issued to me for the period August- September 07 reflected an amount of Rs.17958/ only to be paid to the bank for the transactions supposedly conducted by me . I informed the customer care that these transactions have not been done by me at all and I had already informed customer care about it.
Subsequently a fresh statement reversing the amount of Rs. 17958/ was issued pending enquiry into the matter.
After some time bank issued statement reflecting the amount again which I had not spent through my card.
I had sent many letters and emails to charge back department [ as advised by customer care ]to explain how transactions have been conducted and authorised by the credit card division but no reply on the matter has been sent to me till date about it.
Subsequently I met one of your employee from credit card collection Mr Ankit Goel ( Rohini Delhi Branch )to resolve the issue but he neither resolved nor revert on the case despite of my rigorous follow-up.
Now from January 2008 onward Your recovery agent start to calling me and abusing me for delay payments and on 1 st March 2008 I received an SMS that ICICI bank has transfered an amount of Rs. 20,760.00 from my Saving Bank accountno .This has been done without any information, discussion or knowledge .
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icici has laid undue int charges on my credit card, now i want to pay full n final payment, but i want recv acknowledgement from icici so that they wont generate statement again n demand for more payments.
What shoul i do???
moreover i want to sue the bank for harrasment i have due to fraudulent activity by icici bank credit card????
How and where can i file suit or complaint against icici
bank???????????
Nirpal singh,
ludhiana
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To
Customer care Manager
I herewith inform you that I have deposited the cheque no. 778901 on amount of rs. 5550/- dated 29/03/2008 (Indian Bank) against my credit card no. 4076 5121 0445 5006 due to negligence of your bank employee the transation is not cleare when I want to know what is the status of my account the customer care executive told me I haven't recieved any cheque and send me a new statement with the addition of penelty and when I wants to know how it happen then yesterday evening i recived a message from ICICI bank to recieved a cheque of rs. 5550/-.
So I want to know that how it can possible, you recieved my cheque from after a month and who will pay the late charge.
So I am requesting you to please cleare these things as early as possible otherwise I will take necessary action against the defaulter.
DharamVir
mb. no. 9811254859
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Dear Sir,
Your mobile is registered for ICICI bank mobile banking Service meet massage on 26 /5/08 But now a days my account is not activated.What the reason I don't know.When i Login To internet banking It saw a massage User ID in not valid.
Customer id 514158288
My A/C no is 039901540315
Ph no 9350725888
A/C name Amit Kumar
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Your call centre is confirm me that all reward point transfer to my new " I PIN" Card but till date I have not received any I pin card.
and your Kolkata "I Pin call center " No. 03340146468 given your
actual call center is not correct. Kindly let me know how I take the I pin card. My Main Card No.4477 4770 7002 2005 and my mobile No. is 09831170349.
I also request your good office for deliver the I Pin card as early as possible.
With regards,
Tapabrata Mukherjee
Mobile No. 09831170349
E-Mail ID : mukherjee_tapabrata@yahoo.co.in
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From: mahesh jain
Ref: SK2-1503-01508
credit card no.=4718630100750297
mobile-9825470877
Dear Sir,
It is very pity and funny to say that i have been issued a axis bank credit card by saying that it is free, and then Axis bank post me a statement with fees without posting a credit card.
you people are extreme. That til today i have not recieved a credit card and you are posting me the statements of fees and charges.
This is my life greatest mistake that i have applied for axis bank credit card. your banks DSA told me it is totally free, thats why i have applied for it.Than your bank send me a statement of charges without giving a credit card.
I have been writing you people from last two months and you don't reply me properly.please stop fooling the people and stop wasting time of others, because we did not get pay as u people are getting without any working in company.
now, this is a limit and i want the credit card to be cancelled immediately, otherwise give me the managers number who is fooling the people.
with no regards and no thank you
mahesh jain mob 9825470877
"THINK UNIQUE" TO "EXPAND YOUR HORIZONS" LEO MAHESH JAIN
--- On Thu, 6/5/08, Credit Card Enquiries <customer.services@axisbank.com> wrote:
> From: Credit Card Enquiries <customer.services@axisbank.com>
> Subject: cs 120 Re: CS 110 Re: CS 110 Re: cs 107 Re: CS 118 Re: urgent:: wrong allocation of credit card charges [REF:77108774347]
> To: burad79@yahoo.com
> Date: Thursday, June 5, 2008, 10:45 AM
> Dear Sir,
>
> We refer to your e-mail dated June 05, 2008 to
> customer.services@axisbank.com.
>
> Thank you for writing to us.
>
> We would like to inform you that you can downgrade your
> credit card from silver plus to silver standard which is
> lifetime free card with following benefits:
>
> Sl. No. Cover Type All Silver Card (in Rs.)
>
> 1. Personal Accident Cover 3, 00, 000
>
> 2. Air Accident Cover 10, 00, 000
>
> 3. Credit Shield 25, 000
>
> 4. Lost Card Liability 40, 000
>
> 5. Purchase protection 25, 000
>
> For any further assistance or clarifications, please write
> in to us or call us on our 24-hour customer service help
> line numbers [18604258888 (From BSNL or MTNL landlines) /
> 022-25261201].
>
> Regards
> Customer Service Desk
> AXIS Bank - Credit Card
> CS 120
>
> ---- Original Message ----
> From: burad79@yahoo.com
> Sent: 05-Jun-2008 9:16:49
> To: customer.services@axisbank.com
> Subject: Re: CS 110 Re: CS 110 Re: cs 107 Re: CS 118 Re:
> urgent:: wrong allocation of credit card charges
>
> Respected sir,
>
> Thank you for all offers. But i want the charges to
> be waived in cash not through your offers. if u wish
> to cancell the charges than do it, otherwise i am not
> seriously interested in axis bank credit card
> services. For god sake release me from your two way
> offers net.
>
> i am not going to pay a single penny for it. so,
> you are requested to urgently waive oof my charges or
> cancelled the credit card.
>
> waiting for your quick reply.
>
> mahesh jain
>
>
> --- Credit Card Enquiries
> <customer.services@axisbank.com> wrote:
>
> >Dear Sir,
> >
> >We refer to your e-mail dated June 03, 2008 to
> >customer.services@axisbank.com.
> >
> >Thank you for writing to us.
> >
> >We regret for the wrong information given by the
> >sales executive.
> >
> >We would like to bring to your notice that the
> >annual fees and the joining fees that you pay get
> >refunded to you with the host of benefits with the
> >card. We would like to highlight the offers
> >available on your card as a follows:
> >
> >1)Complimentary one-way flight voucher to any one of
> >the location available in the country. Same benefit
> >on Add-on card. If required, there is an option for
> >buying an additional one-way journey voucher for
> >your companion on additional amount of Rs. 2500/-.
> >
> >2)Discounts ranging from 10-50% across 5000 Hotels
> >worldwide and guaranteed 50% discount at over 35
> >hotels in India specially tied up for AXIS Bank. The
> >list of the Hotels is available on
> >www.ibtcsilver.com. This offer comes by way of
> >complimentary IBTC? Blue card membership for Silver
> >Plus members.
> >
> >3)Other offers which would be sent along in your
> >monthly statements.
> >
> >Sl. No.Cover TypeAll Silver Card (in Rs.)
> >
> >1.Personal Accident Cover3, 00, 000
> >
> >2.Air Accident Cover10, 00, 000
> >
> >3.Credit Shield25, 000
> >
> >4.Lost Card Liability40, 000
> >
> >5.Purchase protection25, 000
> >
> >However, we assure you the best of our services and
> >ensure that the benefits are more than the amount of
> >fees paid by you. We are looking forward to serve
> >you in future.
> >
> >For any further assistance or clarifications, please
> >write in to us or call us on our 24-hour customer
> >service help line numbers [18604258888 (From BSNL or
> >MTNL landlines) / 022-25261201].
> >
> >We assure you our best of services.
> >
> >Regards
> >Customer Service Desk
> >AXIS Bank - Credit Card Center
> >CS 110
> >
> >
> >---- Original Message ----
> >From: burad79@yahoo.com
> >Sent: 03-Jun-2008 16:42:32
> >To: customer.services@axisbank.com
> >Subject: Re: CS 110 Re: cs 107 Re: CS 118 Re:
> >urgent:: wrong allocation of credit card charges
> >
> >
> >Respected sir,
> >
> >my credit cards details are as under
> >
> >Name: mahesh jain
> >creditcard no.=4718630100750297
> >DOB =15-08-1979
> >Ref no.=SK2-1503-01508
> >
> >SUB: wrong allocation of annual fee and joining fee
> >
> >i think the above detail is sufficient to
> >look into the matter as i had previously mail for
> >three times.
> >i want immediately the charges to be removed
> >and my card to be cancelled. i dont want the service
> >of company, who do fraud by telling that the no
> >charges would be charged for credit card activation
> >and than send the statement of charges.
> >
> >please look into the matter urgently otherwise i
> >have to go to chief authority level to reveal the
> >fraud happening in axis bank.
> >
> >waiting for your quick and positive reply.
> >
> >mahesh jain
> >
> >
> >
> >
> >--- Credit Card Enquiries
> ><customer.services@axisbank.com> wrote:
> >
> >>Dear Sir,
> >>
> >>We refer to your e-mail dated May 09, 2008 to
> >>customer.services@axisbank.com.
> >>
> >>We regret the inconvenience caused and the delay in
> >>our responds to you.
> >>
> >>We request you to confirm the 16 digit Credit card
> >>number or with your complete name, Date of Birth,
> >>Application reference Number or Mother Maiden Name
> >>to assist you further.
> >>
> >>For any further assistance or clarifications,
> >please
> >>write in to us or call us on our 24-hour customer
> >>service help line numbers [18604258888 (From BSNL
> >or
> >>MTNL landlines) / 022-25261201].
> >>
> >>We assure you our best of services.
> >>
> >>Thank you for writing to us.
> >>
> >>Regards
> >>Customer Service Desk
> >>AXIS Bank - Credit Card Center
> >>CS 110
> >>
> >>---- Original Message ----
> >>From: burad79@yahoo.com
> >>Sent: 09-May-2008 19:38:13
> >>To: customer.services@axisbank.com
> >>Subject: Re: cs 107 Re: CS 118 Re: urgent:: wrong
> >>allocation of credit card charges
> >>
> >>Dear sir,
> >>
> >>i am very sorry to say that your bank has not
> >>cancelled my credit card yet, after recieving
> >>confirmation from your side. They are still sending
> >>me
> >>the sms for the charges payment.
> >>so, you are requested to look into matter and
> >>forgive
> >>me for my mistake that i have chosen your bank for
> >>credit card facilities.
> >>
> >>reply me urgent.
> >>
> >>
> >>--- Credit Card Enquiries
> >><customer.services@axisbank.com> wrote:
> >>
> >>>Dear Sir,
> >>>
> >>>We refer to your e-mail dated April 13, 2008 to
> >>>customer.services@axisbank.com.
> >>>
> >>>You have been a Priority customer with us and
> >>>sharing a great relationship with the AXIS
> Bank.
> >We
> >>>value your relationship with our Bank and would
> >>>request you to reconsider your decision
> regarding
> >>>cancellation of your Credit card.
> >>>
> >>>For any further clarification, do write to us
> or
> >>>call on our 24-Hour Customer Services help line
> >>>(022-25261201/18604258888 (BSNL or MTNL
> >landlines),
> >>>we will be glad to assist you.
> >>>
> >>>Regards
> >>>Customer Service Desk
> >>>AXIS Bank - Credit Card Center
> >>>cs 107
> >>>
> >>>---- Original Message ----
> >>>From: burad79@yahoo.com
> >>>Sent: 13-Apr-2008 10:19:07
> >>>To: customer.services@axisbank.com
> >>>Subject: Re: CS 118 Re: urgent:: wrong
> allocation
> >>of
> >>>credit card charges
> >>>
> >>>DEAR SIR,
> >>>
> >>>THANKS FOR THE REPLY.
> >>>
> >>>I WANT CHARGES TO BE WAIVED IMMEDIATELY, I DONT
> >>>WANT IT TO BE ADJUSTED AGAINST THE BENEFITS AS
> I
> >>>DONT
> >>>WANT TO SPEND MORE MONEY TO CLAIM THE WRONGLY
> >>>CHARGED
> >>>FEES.
> >>>I ALSO WANT TO BE CARD CANCELLED AFTER WAIVING
> >
> === message truncated ===
>
>
> "THINK UNIQUE" TO "EXPAND YOUR
> HORIZONS"
>
> LEO MAHESH JAIN
>
>
>
>
> DISCLAIMER:
> Information contained and transmitted by this E-MAIL
> including any attachment is proprietary to Axis Bank Ltd
> and is intended solely for the addressee/s, and may contain
> information that is privileged, confidential or exempt from
> disclosure under applicable law. Access to this e-mail
> and/or to the attachment by anyone else is unauthorized. If
> this is a forwarded message, the content and the views
> expressed in this E-MAIL may not reflect those of the Bank.
> If you are not the intended recipient, an agent of the
> intended recipient or a person responsible for delivering
> the information to the named recipient, you are notified
> that any use, distribution, transmission, printing, copying
> or dissemination of this information in any way or in any
> manner is strictly prohibited.
> If you are not the intended recipient of this mail kindly
> delete from your system and inform the sender.
> There is no guarantee that the integrity of this
> communication has been maintained and nor is this
> communication free of viruses, interceptions or
> interference
> DISCLAIMER:
> Information contained and transmitted by this E-MAIL
> including any attachment is proprietary to Axis Bank Ltd
> and is intended solely for the addressee/s, and may contain
> information that is privileged, confidential or exempt from
> disclosure under applicable law. Access to this e-mail
> and/or to the attachment by anyone else is unauthorized. If
> this is a forwarded message, the content and the views
> expressed in this E-MAIL may not reflect those of the Bank.
> If you are not the intended recipient, an agent of the
> intended recipient or a person responsible for delivering
> the information to the named recipient, you are notified
> that any use, distribution, transmission, printing, copying
> or dissemination of this information in any way or in any
> manner is strictly prohibited.
> If you are not the intended recipient of this mail kindly
> delete from your system and inform the sender.
> There is no guarantee that the integrity of this
> communication has been maintained and nor is this
> communication free of viruses, interceptions or
> interference
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Dear Sir,
Today I was shocked to see my credit card details which I saw through net banking that there
was a purchase of 62, 861 Rs from my add on card released in the name of my Wife Deepa Mehta..
I would like to draw your attention that I never applied for Add on card and never received that card .
I came to know that there was a request of address change of my account which was never been done by me.
There was four transaction which was done within 3 days by add on card which was never received and used by me and my wife ever.
Total purchase done in two days was around 62, 000 Rs
I would like to tell that I guess DSA of bank are invloved in it and security have many loop holes in ICICI bank.
If these ppl distribute cards like peanuts then this will happen to many more ppl...
Pls take strict action against bank
Yours truly,
Prem Mehta
CA-55 D
Shalimar Bagh
New Delhi-110088
Ph-011-27492931
M-09350854160
Email –mehta_prem@yahoo.com
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To
Customer care Manager
I herewith inform you that I have deposited the cash on amount of rs. 7000/- dated 06/05/2008 against my credit card no. 4477 4782 8971 9001 due to negligence of your bank employee the transation is cleared amount are 700 cradit on 7/05/2008 when I want to know what is the status of my account the customer care executive told me I haven't recieved any Cash paymen 7000/- and send me a new statement with the addition of penelty.
So I want to know that how it can possible, you recieved my Cash amount from after a month and who will pay the late charge.
So I am requesting you to please cleare these things as early as possible otherwise I will take necessary action against the defaulter.
Divyang Shah
mb. no. 9828070617
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The manager
ICICI Bank Limited
Chennai
Subject:
Sir,
With reference to above, I have to state that I was given an offer on my credit card no 4477474570730005 stating that this is an annual day offer and I was chosen randomly alongwith some other credit card holders for this offer. According to the offer, I have to buy three policies of ICICI Lombard for me and my parents with premium of Rs 15000/- each for one year and amount of premium was to be deducted from my credit limit for which lien was to be noted there. In lieu of buying these policies for me and my parents, ICICI bank have to increase my credit limit from present 60000 to 200000. in the month of february 2009, bank have to arrange for surrender of these policies if I wish to do so.on surrender of these policies, bank have to charge Rs. 500/- per policy as penalty and have to issue gift cheques of Rs 30000/- each and Rs 5000/- bonus for all the three policies thus totalling Rs. 90000/- plus Rs. 15000/- bonus on surrender of these policies in the month of feb 2009. All these communication was done by Mr. Raj Pradeep of ICICI Bank Credit Card Division, Chennai on my mobile no 9990731961 on 18 Oct 2008. As the offer was very attractive and employee was calling from ICICI bank, I accepted the offer after which the call was directed to ICICI Lombard for their telephonic agreement calls. I have agreed to buy three policies on telephone and got the same on my email address immediately. This was communicated to me by Mr. Raj Pradeep from telephone number 04445583495. Mr. Raj Pradeep and Mr. Suresh of Chennai Office of ICICI Credit Card Division have assured me that I’ll get the offer letter within 45 days of this agreement. But till date I have not received anything from them. On contacting them on this above phone number, it was told that the credit card division has been shifted from this building to another buliding and consequently telephone numbers were also changed . When I have contacted on other tel no. 04445583348 and 83433, the answer was not satisfactory which raised suspicion about the offer in my mind.
Now I humbly request your good officer to apprise me the factual position regarding the offer and advice me suitable remedy for the same if no such offer existed at all. It is requested that all future correspeondence be made to the followig address.
Nitin Gosain
S/o. Mr. G. S. Gusain
Hno. 15, street no I,
Shastrinagar
Dehradun- 248001
uttarakhand
Phone numbers are 09719366064
The details of the policies issued are as follows
Ref No 4063/HAP/04076877/00/000
Ref No 4063/HAP/04076878/00/000
Ref No 4063/HAP/04076879/00/000
All dated 18/10/08 and the communication address given was B20 NILGIRI HOSTEL, IIT DELHI NEW DELHI 110016 MOBLIE NO 999073196
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The Customer Care Manager
Sir, this is being brought to your kind information and neccessary action, I Have appliedfor ICICI bank credit cards in March 2008 and subsquently on 26 June 2008 and another applicatin in Sept08 vide application NO.N080100434818, no information / veryfication call received yet and I worried my document as taken by them may not be misused by seeing day by day frauds going on.
Inveiw of the above it is the sole responsibilty of the bank, incase of miuse of document by them.
This application may be treated as a legal document incase of any misuse of our documents.
Regards.
Devi Dutt Pandey .
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i am bhikhubhai r.patel
my creditcard no. 4477 4638 0784 0018
we want to cancel my credit card because thare are a wrong entree inthe statement of march 2008. In that statement thare are a wrong purchase entree and we have not purchase any thing.we have to paid up all the purchase amount which we have realy purchase.we also complain a custommer care center about 6 to 7but thay dont give me a satisfectory answer. we already dispose my card and we will not paid a rent charges.
thank you
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R/ SIR
MYSELF PRAMOD KUMAR--CREDIT CARD NO---4629 8641 2133 8000--BATE OF BIRTH--25/01/1961 MOB.-NO.--9910329081. I AM UNDER GREAT MENTAL TENSION AND DISTRESS TO SAY THAT I AM GETTING REPEATED WRONG STATEMENT THROUGH CREDIT CARD. CREDIT CARD STATEMENT OF DATED 09 MARCH 09 IN WHICH PURCHASE AND OTHER CHARGES HAVE BEEN MENTIONED AS RS.7978.84 AND NO DETAILS OF PURCHASE HAS BEEN MENTIONED. IT MUST BE ADDED THAT NO SUCH TYPE OF PURCHASES HAS BEEN DONE. TOTAL AMOUNT HAS BEEN SHOWN AS 24029.25 RS THE ALARMING FALSE STATEMENT OF AMOUNT HAS BEEN CALCULATED WITHOUT ANY FACT. DEFINITELY SUCH FALSE STATEMENT WILL LOWER THE IMAGE OF ICICI BANK. NO FAULT OF CONSUMER I AM UNNECESSARILY GETTING MENTAL TENSION. ON 13/02/09 PAID RS 6060.00THROUGH CH. NO--770783.
PL. GET THE STATEMENT PROPERLY RECHECKED AND REISSUE FRESH STATEMENT.
I HAVE SENT SO MANY MAILS IN THIS DIRECTION. FINDING NO ALTERNATIVE EXCEPT TO SEEK
LEGAL HELP .
THANKS.
PRAMOD KR.
M-9910329081
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r/ sir
myself pramod kr--credit c. no--4629864121338000---mob.---9910329081 date of birth---2501 1961.i have sent so many mails but of no use. ref. to statement of 09 mar. 2009. purchase of 7978.84 rs mentioned.
no details of purchase/ place/ date mentioned. many times disussed the problems with executives of credit card but of no use. in fact ihave not done such purchasing. false statement has pained a lot. finding no solution i have been forced to seek legal action.
pramod kr.
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SIR,
I RAKESH MY CREDIT CARD NO - 4477466913001003, MY SOME DUES AGAINST THIS CARD, A COLLECTION BOY OF ICICI BANK WAS MEET ME AND ADVICED ME SIR URS TOTAL AMOUNT IS 13000 SMTHING AT THAT TIME U PAY 7500RUPEES THEN PAY NEXT MONTH. I WAS PAID 7500 RUPEES, AFTER THREE DAYS I RECIEVED A SETTLEMENT LETTER BY ICICI BANK, I WAS SHOCKED BECAUSE I AM NOT IN FAVOUR OF SETTLEMENT. I HAVE TO PAY BANK MONEY, I WAS CHEATED BY ICICI BANK, SIR I LIKE TO PAY ALL MONEY OF BANK . BUT I LIKE TO PAY ACTUAL MONEY, SIR TELL ME WHICH IS ACTUAL MONEY I HAVE TO PAY, I DNT WANT CARD AGAIN BUT I LIKE TO PAY BANK ACTUAL MONEY WITHOUT ANY OTHER CHARGES
9211475752
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Ms. Sushma Saini
B 102, Shree Krishna Complex,
Nr. Govt. Tobewll
Bopal,
Ahmedabad – 380 058.
To,
The Manager,
ICICI BANK LTD
Ahmedabad.
Subject: Request for actual amount debited.
Dear Sir,
This is my humble request to you that amount I have consumed from my credit card number 4477 4621 9148 6008.
The problem is, now your bank had started charging some extra amount and intimated me regarding the extra charges when the amount should have been Rs 1400/- only and now the amount has been made Rs.21, 940.38/-.
They are harassing me like anything. Anywhere when I am sleeping or else I am driving or having lunch-dinner, they call me very frequently in a day. It is really a mental harassment for any of your customers.
I would personally request you to look into the matter as the variance is too far from the actual amount that has to be paid. I want to close the credit card by paying actual amount and finish the matter.
Yours Thankful
Ms. Sushma Saini
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Mr. Balwinder Saini
B 102, Shree Krishna Complex,
Nr. Govt. Tobewll
Bopal,
Ahmedabad – 380 058.
To,
The Manager,
SBI BANK
Ahmedabad.
Subject: Request for actual amount debited.
Dear Sir,
This is my humble request to you that amount I have consumed from my credit card number 4317 5758 0920 8631 only Rs.260/- at Reliance Fresh, Bopal Ahmedabad.
The problem is, now your bank is charging some extra penalties and amount has became Rs.15, 599.06/-.
They are harassing me like anything. Anywhere when I am sleeping or else I am driving or having lunch-dinner, they call me very frequent in a day .It is really a mental harassment for any of your customers.
I would personally request you to look into the matter as the variance is too far from the actual amount has to be paid. I want to close the credit card by paying actual amount and finish the matter.
Yours Thankful
Mr. Balwinder Saini
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icici is a worst bank ever i seen. its a fraud group. there is no words to scold about them its such a worst bank. i do not know why they running the bank i think such to cheat the people.
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To
Customer care Manager
Pune,
This is in the reference of the full settlement of dues on ICICI bank ltd credit card account no. 4477474510699005.
As per settlement letter issued to me with ref no : APP05120901192, I was liable to pay Rs 37500 as a settlement amount from which i have paid Rs. 30000 in cash on 5 december against receipt no. 0031364 and need to be paid Rs 7500 as 2nd instalment on 31 december which is clearly mentioned on the letter.
But on 31 december bank automatically debited Rs 21000 from my salary account without giving me opportunity to pay my dues and when i reached your bhandarkar road branch office to deposit remaining amount of Rs 7500 on due date Mr Narendre thakur a area debt manager collections didn’t accept the cash and inform me that there is some problem with system and you are unable to give receipt and assure me that by evening you will send some executive at my home address but since that day i haven’t received any call or person from there side neither do you receive my call.
Even when i approach them many time he mention that there is some problem and he will check that why executive had not the amount yet and you will get back to me and let me know when their executive will to collect the money.
After a long wait i have got luck to talk to him in this regard but story remain same that i will have to pay Rs. 8000/- instead of Rs. 7500/- due to delay in payment. I am not able to understand my fault in full scene. Excess amount has been debited and not solved the issue then i was there with cash on other day that also hasn’t worked out. If it is mistake from bank side then why the poor customers bear the extra cost.
I am willing to pay Rs 7500 which is balance due to my account but i am not at all liable to pay anything more than that.
Even their executives didn’t behave properly when they came at my place, and its my complaint that none of your bank’s employee have right to misbehave with me when i am ready to pay the amount.
Today you mention that i should pay my due on 31 december by 10 am which is also nowhere mentioned that this is the deadline for any payment made on normal working day and as per my knowledge any date specific meant for End of the day.
I appreciate and anticipate your prompt reply in this regard and please let me know also that who is the other concern person to solve this issue and close this chapter as soon as possible.
Regards,
Arpan Bhatt
Pune
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Respected Sir, 02/12/2010
Banking ombudsman, RBI Bank.
Respected sir I am Sunil G Rakeshmare I have salary account with ICICI Bank, A/C 055501509125,
When I was working in Bharti- Axa Life Insurance Co. Ltd, my salary use to credit in my Account I worked from June-2008 To May-2009, and I left the Bharti-Axa Life Insurance Co. Ltd due to rescission, in between that ICICI Bank offered me Credit card, I was not aware from its high interest and dues and even nobody explained me, They given me Gold credit card on basis of my 3 Lak P/A salary package. Hardly I would have used credit card of 12000 to 15000, they started giving me the bill even I was paying them my dues on time to time, whenever I was asking them to explain my interest they refuse to explain me and I was told to “ask that guy who issued you credit card”. After my jobless period I was not able to pay my dues and my bill, even though I use o pay them dues, But after tremendous
Financial problems I couldn’t afforded to pay my dues also, So they started to call me and use to threat me by saying “we would come to your house and we kidnap you” and “we will take away your valuable”, I was scared and I did not updated my new number To them.
When Bharti-Axa Life Insurance Co. Ltd. Credited 32200/- My PF’s money in my Account last Jan-2010, ICICI Bank debited whole money without informing me,
When I come to know from Bharti-Axa Life Insurance Co. Ltd Last month though they credit 32200/-in my account of my PF’s money I enquired To ICICI Bank there was no money in my Account, I asked them why did you debited my PF’s whole money from my Account they told we debited your money from your account because your credit card due, And yet not explained me how they applied charges and interest, I tried lot of time to understand how they can debit PF’s money without informing account holder, ” The kept telling me “ Do what you want you do we debited your PF;s money”
Even I did not give the( Auto debit rights) to them on saving account form,
Pls help me sir somehow I managed your contact details.
Your faithful,
Sunil G Rakeshmare,
Mob-9004991176,
Room- 204
Kailas smurthi, Sec-29,
Aagroli gaon, Belapur.
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dear one ...
as i have had sattelment with icici credit card but i have not got my noc yet y? because of your's falt i had to made this sattlement but i have not got my noc dear pl send it as soon as possible it is already three year .because of your's falt i can't proceed further
pl call me as soon as possible my cell no is 09810223042
thanks
ankur bharadwaj
09810223042
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as i have had sattelment with icici credit card but i have not got my noc yet y? because of your's falt i had to made this sattlement but i have not got my noc dear pl send it as soon as possible it is already three year .because of your's falt i can't proceed further
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