[Resolved] Indane — Gas agency not supplying LPG cylinders | |
BEFORE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KAPURTHALA Rajneesh Madhok, Phagwara B-XXX/63, Nehru Nagar, Street No. 2, Phagwara-144401 (Pb) (Registered Member CORE-Consumer Online Resource & Empowerment Centre) A Central Govt Organization, Under Ministry of Consumer Affairs, Deptt of Food & Public Distribution, represented for Connection No. 3502, 2556 & 14335………………………&he...⇄ Vs. 1.Indian Oil Corporation Ltd., Represented through Chairman, Indian Oil Corporation Ltd., Regd. Office: ‘Indian Oil Bhavan’, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai – 400 051. 2. General Manager (LPG-MO) ‘Indian Oil Bhavan’, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai – 400 051. 3. Sr. Manager (LPG) Punjab State Office, Indian Oil Corporation Ltd. (MD), Plot No. 3 A, Sector 19 A, Madhya Marg, Chandigarh 4. Sri Jagdeep Rana,[protected]/[protected] Indian Oil Corporation Ltd. (Marketing Division), Indane Area Officer, Plot No. 3 A, Sector 19 A, Madhya Marg, Chandigarh 5.Mr. Rajesh Kumar Sharma,[protected] Indian Oil Corporation Ltd. (Marketing Division), Indane Area Officer, Plot No. 3 A, Sector 19 A, Madhya Marg, Chandigarh. 6. Director Legal Metrology, Govt. of India, Deptt. of Consumer Affairs, Krishi Bhavan, New Delhi 7. Dy. Director Legal Metrology, Govt. of India Deptt. of Consumer Affairs, Regional Reference Standards Laboratory, Chandigarh 8. Addl. Secretary Department of Consumer Affairs Ministry of Consumer Affairs & Public Distribution, Krishi Bhawan, New Delhi 9.Govt. of Punjab, represented by The Controller, Legal Metrology Govt. of Punjab, Food, Supplies & Consumer Welfare Department, Chandigarh and 10. The Manager, M/S. Phagwara Gas Service, Industrial Area, Phagwara-144401 (Pb) 11. Phagwara Gas Service (Indane) Distributor, Industrial Area, Phagwara-144401 (Pb) …………………………...⇄ Parties Complaint: Rajneesh Madhok, Registered Member, CORE, a Consumer Protection Organisation has filed this complaint against the Indian oil Corporation through its Chairman, General Manager (LPG-MO) and others. The case is that the opposite party No. 1 to 11 are concerned with the distribution of the LPG Gas cylinders. Rajneesh Madhok had approached to the concerned officers and sent the Registerd Letter as well and requested the concerned authorities to deliver the LPG Gas cylinders to the above mentioned Connection Holders. But the said Gas agency has nothing to do with the requests of the consumers and do not reply to the requests of the Representative. As the consumer is entitled to get the supply of a LPG cylinder of two cylinders in a month. But the said agency don’t make supply to them on various requests even. In this connection the SPEED POST LETTER No. EE[protected] IN DATED 02/02/2008 POSTED AT CHANDIGARH OFFICE FAILS TO SUPPLY THE LPG GAS CYLINDERS TO THE ABOVE MENTIONED CONNECTION HOLDERS. SUFFERING CONSUMER NUMBERS: 1. CONNECTION NO. 3502 2. CONNECTION No. 2556 3. CONNECTION NO. 14335 The Ministry of Petroleum as well as the Ministry of Consumer Affairs shall ensure that all Marketing Companies do issue necessary instructions that the Distributors will provide to the consumers LPG Gas Cylinder within a stipulated time limit. I pray to The Honourable Forum to direct the Indian Oil Corporation to pay a sum of Rs.50,000/- to the Complainant to meet the expenses incurred by it in protecting the interest of consumers and to continue to protect the interest of the consumers, within a period of four weeks. (Rajneesh Madhok) Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
358 Comments | |
Comments
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Reply
Respected Sir/Mam,
I am registered with Indian Oil Gas & I am having the problem with gas booking.
Whenever I went to book the gas to my distributor they refused to book the gas as per their notification from Indian Oil co. they are not allowed to book the gas before 30 days from the date of previous booking.I am suffering from the last 20 days as they are not booking up on time .
In the last 14 months in have received the gas only 10 times as they had the excuse of not having the gas.Could you please tell me what I will do now.
Cutomer Name: Chandan Puri (+[protected]
Address:357, Sh.Guru Ram Dass Enclave, Basti Peer Daad, Jalandhar
Customer No. : B G S 25270
Distributor’s Name : Bolina Gas Service, Adarsh Nagar, Jalandhar-144008
Distributor contacts:[protected],[protected]
Truly Yours
CHANDAN PURI
I am registered with Indian Oil Gas & I am having the problem with gas booking.
Whenever I went to book the gas to my distributor they refused to book the gas as per their notification from Indian Oil co. they are not allowed to book the gas before 30 days from the date of previous booking.I am suffering from the last 20 days as they are not booking up on time .
In the last 14 months in have received the gas only 10 times as they had the excuse of not having the gas.Could you please tell me what I will do now.
Cutomer Name: Chandan Puri (+[protected]
Address:357, Sh.Guru Ram Dass Enclave, Basti Peer Daad, Jalandhar
Customer No. : B G S 25270
Distributor’s Name : Bolina Gas Service, Adarsh Nagar, Jalandhar-144008
Distributor contacts:[protected],[protected]
Truly Yours
CHANDAN PURI
lindane — NON SUPPLY OF LPG CYLINDER
I have Indane Gas Connection no. 7377 from local dealer M/S. Sengar Gas Service, Near I.I.T.G.T.Road,Kanpur. I had booked the LPG Cylinder on 30.04.2011 but till date I have not received the same after many reapeted reminders.Kindly lool into the matter.
Aditya Sharma,
House No. 220, Navsheel Dham, Kalyanpur,
KANPUR. 208017. Mobile : +91 [protected]
lindane — less LPG in cylinder
Hi,I am using Indane LPG connection, For the last couple of month, I suspect the LPG weight is fewer that the provided by or claimed by the company. As I have no measurement instrument to verify it, as deliveryman self weigh it and tells that it is ok.
Please look into the matter.
Regards,
Shiv Shankar PrasadGupta
Connection number: 16318
Mobile: [protected]
LPG Distributer: Sai Sewa Gas Agency
Vasant Kunj, New Delhi.
Indane — dispute over supply of gas
I consumer No-15397 booked a gas cylender on[protected] at ORIENT GAS AGENCY -Kottarakara,but till now they cannot provide the cylender and misbehave me very rudely over phone.we are egarley waiting for your response.your's
P .Surendran
mob-[protected]
Phone not Picking or working up for Booking
"Vishal Gas Service"(15/863, G.T road shahdara delhi ) both phone No.(2232866,[protected] are not working we want to book cylinder my consumer No. VS21381, VS21382
"Vishal Gas Service"(15/863, G.T road shahdara delhi ) both phone No.(2232866,[protected] are not working we want to book cylinder my consumer No. VS21381, VS21382
how can we book gas when dealer s phone not work long time.
i am a regular customer of bharat gas of shyama gas ditributor, code481872.
my consumer no is 17920(manoj soni).we the resident of this area is very much suffering with their poor supply.
please look into the matter & do the needful.
my consumer no is 17920(manoj soni).we the resident of this area is very much suffering with their poor supply.
please look into the matter & do the needful.
Dear Sir/Madam,
I am a regular customer of Indane gas. Whenever i call at Kuljeet Gas Service, Patiala for booking of cylender it always beeps engage. I thought they are intentionally keeping the phone down. and if phone connected then they did not pick the phone. I have to try the same for four to five days, then i'm able to book my cylender. And after booking they deliver the cylender with in 20 days.
The phone no they have provided me is [protected].
Regards
Gaurav...
I am a regular customer of Indane gas. Whenever i call at Kuljeet Gas Service, Patiala for booking of cylender it always beeps engage. I thought they are intentionally keeping the phone down. and if phone connected then they did not pick the phone. I have to try the same for four to five days, then i'm able to book my cylender. And after booking they deliver the cylender with in 20 days.
The phone no they have provided me is [protected].
Regards
Gaurav...
Indane — status delivered but not delivered
I booked my Gas on 20th July, but did not receive till 29th so i went to the distributor and asked the status and they said me that the cylinder has already been delivered on 27th July..Now see the process, when i did not receive the cylinder how can there be delivered status in my details...
The system SUCKS!!
Indane — phone booking
The Indian oil namely Indane Gass and its Distributors had started gass booking throught telephone No.[protected] which is computerised booking system. this system is book your reffile [gass book] some wants to complaint about his booking (not delevery) of reffile the phone will not regestred your complaint. So please book complaint this phonelindane — backLog in delivery
hello sir ,I want to know about back log in delivery of LPG bokaro district till today.
SunitaMishra
contact No. [protected]
lindane — GAS NOT DELIVERED IN TIME
I suspect there is black marketing being done by Mata sheetla gas agency and others too...they take weeks to deliver gas, deny we have made bookings, and also challenge us to make complaints...there is no response on complaint no's given by them.Where do we lodge complaints.I have seen them selling cylinders, but no proof.what does a consumer do? IS ADMINISTRATION INVOLVED IN THIS MATTER MAY BE COZ EACH AND EVRY ONE IS CORRUPT . NO ONE AGREED TO DO THEIR JOB. AFETR BOOKING 16-20 DAYS OVER NO ONE INTERESTED TO SOLVE THE ISSUEWHAT IOCL IS DOING, ANNA ONCE AGAIN COMMING TO TEACH ALL THIS[protected]
REQUIRED LOT OF CHANGE (TOP TO BOTTOM)
Indane — Gas not received in 13 days
I booked the gas on 03 sep 2011 from Pantnagar gas service Pantnagar, U.S. Nagar (Uttrakhand), but as on 15.09.10, I have not received the cylinder yet.Sir I am government servant my office time is 9.30 am to 5.30 pm so I can not go to for gas cylinder .
Agency not give home delivery
Pls look into this at the earliest and hoping that strict action will be taken against this complaint positively.
Thanks in anticipation
A.K. Maheshwari, IV/1154, Pantnagar, Phone No. [protected]
Indane — Gas Refill Delivery Delay
Dear Sir,I am the subscriber of Indane Gas of Indian Oil. My Distributor is Swarna Nirmal Gas Service. I had done a booking over phone (SNT No. is SNT00985) on 30th August 2011 Booking reference no 215577. Till date we have not received a refill. I would request you to look into the mattter. Infact I would request you to kindly look into the distributors log book. He is cutting a very sorry figure among the subscribers and in the process Indane as a brand is getting a bad name.Customers are irate, please do something immediately.
lindane — NON DELIVERY OF LPG AT DOORSTEP
NON DELIVERY OF LPG AT DOOR STEPDear Sir,
Despite several requests, M/S Sheen Agencies, Patratu, Ramgarh,Jharkhand is unable to supply the LPG cylinder which was booked on 04/9/2011 ( Customer No.- 176719 ) at my door step, & always telling gas is not available.
Indane — INDANE GAS REFILL DENIED
Indane is refusing to allow the booking for gas cylinder refill before 21 days of the earlier cylinder delivery. I called Indane customer care to find out if there is any written policy on this however, they refuse to provide any answer on this. Can some one please take this with Indane officials and get an answer/clarificationIndane — Not giving gas cylinder in my home after booking
Sir,I booking his gas cylinder on12/09/2011.They told me that my cylinder reaches my home with in 15 days but till today I not found his cylinder.I face this problem every month.Please help me for this....... MY NAME IS RANJIT KUMAR FROM CHANDIGARH.MY CONSUMER NO.IS - (30268 NAME OF RAM PYARE) I AM PURCHASE 1 CYLINDER 4 YEARS BEFORE. AND 2nd CYLINDER WAS NOT ALOWED IN THIS 4 YEARS TILL DATE. AND REAGEN FOR ONE ALWAYS TIME IN NOT ISSUING ANY CYLINDER BY ORDER OF HEAD . MY SITUATION IS VERY POOR THIS CONDITIONS.PLEASE ISSUE ONE CYLINDER IMMEDIATELY.
MY CELL NO.-[protected]
MY CELL NO.-[protected]
may gas agance name KSB Enterprises / Code -107213 / Phone No. [protected][protected]
may gas booking on date 04-11-11 but nor supply of sylinder
Kamal Singh Chauhan
II/66 NCERET
New Delhi-110016
may gas booking on date 04-11-11 but nor supply of sylinder
Kamal Singh Chauhan
II/66 NCERET
New Delhi-110016
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