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Indian Railways |
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29 Reviews
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Burhanuddin Vaziri 
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Illegal passengers in the Reserved Slipper Compartment
I was travelling on train no 1058 with my friends on 25th December 2007, my compartment was S-6. Full train was filled with unauthorised passengers around 200+ passengers were travelling in the capacity of 72 slippers.
The corridor and the toilets were fully occupied with no place to move on. Luggages were piled in toilets and wash basin, hence making it unusable.
We try to lodge complaint with TT but he was helpless. There were no Police and to travel this way in night journey was very unsafe for the ladies and children.
We were told by the unauthorised passengers that this was their daily routine, and they travelled daily like this in the reserved compartments. This shows the hand in gloves relations with the railway authority of the unauthorised passengers.
I have taken the pictures of the train on my mobile and I will send it somebody who can lodge a formal complaint with the Indian Railways
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IRCTC web service is a disaster. You would reach peak of your frustration booking tickets online. This low cost server always throws a message 'Unable to retrieve due to communication failure' whenever you search for station codes, check train no.s, check availability you name it. One time it took me almost an hour to book a ticket online. I would have better stood in the line at the reservation counter and bought it at the wrath of officers at the counter who are always rude and impatient. Why are they frustrated to do their own jobs? While booking tickets online 3 times the payment gateways charged the payment but didn't issue me the ticket. I had hell of a time getting the money reversed on my credit card. Looking at this website it seems like public outcry is unheard at the higher level. I've visited many countries and I seldom see bad customer service. The customer service in India is a menace to the society tarnishing the image of our motherland. Will someone take appropriate action? Do you empathize troubles experienced by people. You can name prominent worst service sectors starting with AIRTEL- a tragedy, ICICI, Citibank, IRCTC, Vodafone you name it. Please some one hear us and stop this
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in the mail send for tatkal tickets, the cancellation policy is for normal tickets.
why cant it be mention that tatkal tickets cannot be cancelled once 24 hrs is passed. A cancellation button is kept and it cant do a checking and warn the passenger that the refund is zero as it is a tatkal ticket. once a layman user presses it u say ticket is cancelled with 0 refund. i cant even change my decision to continue with the travel as i am not getting any refund by not travelling.
atleast i shud be allowed to travel if there is no refund.
when i rang up railway employee he says travel rules are in some other site and the mail details are not applicable.
pathetic site.
sobha
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Dear yadav sab - indian railway minister
I Jagdish giri booked ticket from Bandra Terminus to Bhuj. PNR no 8118187048 ..train no 9031 -kuch express -dated 8/2/08.
I lost my train due to train started 5.10 pm insted of departure time of 5.15 pm .as departure time also mentioned on ticket is 5.15 pm only. due to mumbai traffic i reached sharp 5.10 at platform where i touch the train also but train was started in fast motion ...after asking the local staff nobody was ready to clarify the same and accepted there mistake .. also nobody ready to give my full payment of ticket amount where mistake from railway's only.. tomr due to urgent meeting with collactor related to some my property matter i am loosing big amount just because of railway's mistake . also i am not affordable to take a flight expences ..
Require urgent revert on the same and also request for inspection in detail on the same also require rembursement what i loose due to purely railway mistake only. as same info also given to local press etc if we will not get satisfactory revert i am ready to go for court for my justice..
Thanks and rgds
Jagdish giri
9324021212
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Resp Sir,
A TICKET IS BOOKED FROM MY CREDIT CARD NO IS 5415382323529479 ABN-AMRO BANK DATED 24 JANUARY 2008 VALUE 2692.61 Rs . BUT I CANT ANY TICKET BOOKED . CAN YOU TELL ME THE DETAIL OF THE TICKET (Name of the person /destination/age ) & this amount is debit form ny account . plz send me the detail asas
Thanks
Sunil dalal
09350102468
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To,
The Divisional Manager
Indian Western Railway
Subject: Complain for Western Railways Employee
Respectfully Sir,
I have a complain of your western railways employee Named Mr. RadheShyam R Patel (M.E. Dept of Western Railway Mumbai Central) 80/7 Western Railways Colony Andheri(E) Mumbai, Sir, I like to say that Mr. RadheShyam is staying in Western Railway Government Quarter in Mumbai, According to the rule & regulation of Indian Railways The person who staying in Government Quarter can’t keep a paying guest or a rental person but this person is allowing the boys to stay in a rental, He is charging 2500/- per a person. After the boys leave the room he start harassing the person & ask him to pay more money as he stayed in his room or house.
So I request you to please take a caviar action on him.
I like to inform this to Honorable Railway Minister, The Respected of all the DRM of the Railways, Specially to indicate of The Divisional Railway Manager of Western Railways and I hope we will find the Justice in this matter from you of all the respected.
Thank you,
Yours truly,
The Citizen of India
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I want to know if I cancel a ticket before the official cancellation of the train, is the railway authorised to deduct the cancellation charges. In view of the recent Gujjar movement I cancelled my ticket from Mumbai to Delhi and got the refund minus the cancellation charges which I complaint to the IRCTC, they said the deducted the amount as per their rules. I want to know whether any such rule does exists. Anyone can send their answers to sharad.mumbai@yahoo.co.in.
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i want to know why mumbai local trains in central railways are some of 9 coaches & some of 12 for most of longer distances trains are of 9 coaches . i think so railway officials don't know how to manage or handle the crowd the crowd is increasing day by day but no action is taken only announcements are that today instead of 12 coaches 9 coaches train will arrive its idiotic & improper people in railways .
Best Regards
Deepak B
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Day by day its becoming difficult to travel by central railways, especially in Ladies first class. first of all its too small and its just 14 seaters. The trains frequency is not very good, and worst of all the destinations we travel are very far so in the 14 seaters coach we have to stand through out the journey.
Besides there are many railway staff occupying first class when they dont carry the first class pass- neither there are ticket collectors who could check the tickets of thsoe who are non first class travellors. If you do not consider my request i dont mind appraoching news agencies cause day by day its becoming difficult to travel in ladies first class due to increasing first class population.
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the new addition of berth in sleeper class between side upper & lower had increase 9 berth in compartment but it is more congested, unhealthier, unadjustable
i request to shri laloo prasad yadav to change this as per earlier
we r ready to pay more but cant able to travel such a inconveient manner for more than 12 to 50 hours
offcouse this is only a funda for increasing profit but plz. think of us
as we all know in a single compartment more than 50 waiting & non waitng passenger travel with having any seat reserve railway get huge profit from it & also from tatkal seva
if u calculate as per total cost & earning II sleper class get more profit than II & III A/C
at last if railway benefit more by II clase then my u r acting so negitive with middle class people
plz. make possible arrangement & make the 6+2 only
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sir,
i have reservered a ticket to kollam kerala for travelling on 06 sep 08, i got the res. status as wl/215 with pnr no.261 4273322 in kerala expres(2626). i am serving in indian airforce and going home for my marriage on sep 25th.sir please make some arrangement for the passengers during the season of onam...no train is having resrevation vacant, atleast pls attach two more slleper class boggies with the train.
with lot of faith in u...
yours faithfully,
cpl b subimon
airforce police
airforce station gurgaon
54 asp. haryana 122005.
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This is regarding harassments done by pass holders.
As I was travelling from Howrah to Dhanbad by train 2311(HWH-KLK Mail) the daily passengers ( Pass holders) occupied the entire reservation coach(S9) and harass each and every passenger including me. Their groups also hit individual passengers who were asking for a place to sit on their own reserved berths. Moreover the TTE(P.N.Singh) favored them and arrived for checking after the go down at Burdawan, As this was not a coincidence because I travel every weekend by this train to Dhanbad as the TTE was bribed now this kind of behavior is unbearable. safety must be provided to Individual passengers. Railway must be having some policy to treat pass holders.
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its 2 years since i travel to marinelines station on ur western railway mumbai.the toilet on the 4th platform has been water or maintainence during thid period.what is the station master or the concerned authority doing.please take action immediately
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I am a regular traveller of 2067/2068 janasatabdi express.During the last few months, I have noticed that this train has been badly maintained. The coaches and toilets are found to be very dirty and many a times cockroaches are found all over the place.Electrical fittings such as lights, fans does not work properly. Many switches are found to be badly fitted which may result in short-circuit etc.
At first when the train was introduced, I found that it ran almost on time. But now, very rarely it is running on time.
Also, I have observed that many passengers are allowed by the TTE without any valid tickets in between Dimapur, Hojai & Lumding stations.The TTEs were complained time to time, they did not respond. Whenever the complain book was asked for, they vanishes from the coach.
A strict action in these regards will be highly appreciated.
Thanks.
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Dear service provider,
I complain about the train gorakhpur express - train no. 5015 started from gkp to yashwantpur,
in that train no any panetary car. so pls take care about that matter, .
regards
ur, , , , ,
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Respected Sir,
My self mr. atish mane my mother is working in central railway kalyan in .C.H.I department Sir we are living in J/322 railway quarter ahok nagar walduni, kalyan. sir we dont have enough facility. we are facing so many problem.because in our area there is so many people are living illegally. their are so many people have constructed their house on railway area and same way they are using railway ground for playing cricket.and they use valgar language by which they are creat unnecessery noise so we the people of railway quarter cant study in this situation. sir please take our probem seriously. we had already complaints to I.W office but they are not eligible to help us. I HOPE YOU WILL SOLVE OUR PROBLEM
THANKING YOU
ATISH MANE
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Dear Sirs/M'dm,
This is for your kind concern that being a regular passenger availing the facility of western railway service in first class i would strongly suggest the railway authority to kindly regularise the Ticket checking service on running trains.
The most of the first class compartments are full of passengers who even d'ont have 1st class tickets as such we are very much affected due to the same.
Hope you will do the needful to get rid of this nuisance ASAP.
Thanks & Regards
Abhijit Ghatak
9820690185
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kindly reduce the problems of travellers who go to yeshvantpur (bangalore) via train no. 5015, by providing a pantry car. I travel on this route very often from kanpur to bangalore and it is really a very tedious journey as even in the AC bogies the food becomes stale on the second day and one needs fresh food. sorry to say what those so-called contractors gave the last time I travelled in december- food wrapped in a newspaper even the beggar to whom it was handed refused to take it. please see to it that a pantry car is attached ASAP. do not give step-motherly treatment to this train as the rapti sagar which is the other train on this route does have one.
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On 19/07/2009 I was in S8 65 lb in GUJRAT MAIL 2901 with confirmed ticket.After some time TC came
and gave my berth to a RAC ticket holder and told me to move to a 3-Tier AC coach as my position was
UPGRADED. This was really insane but apart from that I was supposed to walk through all 8 boggies and
reach to B-1. This was impossible for me. I requested many times to allow me to travel in my alloted berth.Many sojourners also requested to TC.After along time the matter was finished and I travelled in the
same S8 65 on that Day.
But do you think this was the right attitude from INDIAN RAILWAYS the great
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Dear sir,
I am chaitanya travelling to ernakulam by 2626( kerala express) from tirupati on 16th oct 2009 along with my wife. ( PNR Number : 262-5884746)
The status of my ticket was wl 56, wl 57 .We are travelling after a long time and on urgent matter.
I hope you will kindly make my travel better by providing an extra coach to the train, so that my ticket status will be confirmed .
PNR Number : 262-5884746
Thanks
Chitanya
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i was travelling by train no.2628 in sleeper class on 20 Feb 09 vide ticket no. 43382412 and pnr no.2201352272 from Delhi to Bangalore city.. I was allotted with side upper berth no.56 in S-4 coach, which was quite uncomfortable.it was very difficult to get on the berth.There were lot of passangers more then three times of capicity of coach. There was very difficult to go to toilet because of too crowed .TT has allowed the passangers after taking money from them.i reported this to TT but he did not take any action as he allowed the passangers. Again i reported this problem to next TT Mr. Umesh Kumar at about 15;00 hrs on 21 feb 09.He called the RPF personnel at next station.RPF came and started harassing me..RPF stated that waiting list person will also travel in same coach and you keep quite. May i know that under which railway rule waiting list ticket holder are authorised to travel in reserved coach?
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Naveen Kumar
Sobha
The Citizen Of India
