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Indian Railways - Illegal passengers in the Reserved Slipper Compartment

 
56 Reviews
User
  Burhanuddin Vaziri
I was travelling on train no 1058 with my friends on 25th December 2007, my compartment was S-6. Full train was filled with unauthorised passengers around 200+ passengers were travelling in the capacity of 72 slippers.

The corridor and the toilets were fully occupied with no place to move on. Luggages were piled in toilets and wash basin, hence making it unusable.

We try to lodge complaint with TT but he was helpless. There were no Police and to travel this way in night journey was very unsafe for the ladies and children.

We were told by the unauthorised passengers that this was their daily routine, and they travelled daily like this in the reserved compartments. This shows the hand in gloves relations with the railway authority of the unauthorised passengers.

I have taken the pictures of the train on my mobile and I will send it somebody who can lodge a formal complaint with the Indian Railways


Complaint comments 55 Comments     Updated:
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illegal e-ticketing - IRCTC

I'd booked one e-ticket boarding from chennai to coimbatore on 12/01/08 in cheran express. Before the ticket came in the monitor, my ticket amount was debitted in my bank account and unexpectedly the screen was closed. When I go and search in booked ticket menu, no ticket was available and the amount was debitted. Please give me the feedback.

Name : I.ramesh Chandru, Age : 33 male
Punitha, Age : 28 Female
 
Even i booked an e ticket for coimbatore express for 22 nov the above similar problem occured for me. The window closed after the bank account has been debited.
I mailed them but no response.
Since date of journey is 2 days more i dont know wat to do
again booked ticket via reservation counter
 
I'd booked e-ticket boarding from chennai to trichy on 23/12/07 in pallavan express. Before the ticket came in the monitor, my ticket amount was debitted from my bank account and unexpectedly the screen was closed. When I go and search in booked ticket menu, no ticket was available and the amount was debitted. Please give me the feedback.

IDBI Bank transaction no. 816508
Ticket details:

1. M Prabhaharan Age:30 Male No choice
2. A Viyani 24 Female Window
Driving License no.TN48-20000000918 (M Prabhaharan).

Yesterday i was booking the ticket. after this problem i have sent many mails to care@irctc & etickets@irctc but still i didn't get any reply.

With Regards,
M.Prabhaharan.
 
IRCTC web service is a disaster. You would reach peak of your frustration booking tickets online. This low cost server always throws a message 'Unable to retrieve due to communication failure' whenever you search for station codes, check train no.s, check availability you name it. One time it took me almost an hour to book a ticket online. I would have better stood in the line at the reservation counter and bought it at the wrath of officers at the counter who are always rude and impatient. Why are they frustrated to do their own jobs? While booking tickets online 3 times the payment gateways charged the payment but didn't issue me the ticket. I had hell of a time getting the money reversed on my credit card. Looking at this website it seems like public outcry is unheard at the higher level. I've visited many countries and I seldom see bad customer service. The customer service in India is a menace to the society tarnishing the image of our motherland. Will someone take appropriate action? Do you empathize troubles experienced by people. You can name prominent worst service sectors starting with AIRTEL- a tragedy, ICICI, Citibank, IRCTC, Vodafone you name it. Please some one hear us and stop this
N
User
sobha  
 
in the mail send for tatkal tickets, the cancellation policy is for normal tickets.

why cant it be mention that tatkal tickets cannot be cancelled once 24 hrs is passed. A cancellation button is kept and it cant do a checking and warn the passenger that the refund is zero as it is a tatkal ticket. once a layman user presses it u say ticket is cancelled with 0 refund. i cant even change my decision to continue with the travel as i am not getting any refund by not travelling.
atleast i shud be allowed to travel if there is no refund.

when i rang up railway employee he says travel rules are in some other site and the mail details are not applicable.

pathetic site.

sobha
 

train started 5.15pm instead of 5.10pm - Indian Railway

Dear yadav sab - indian railway minister

I Jagdish giri booked ticket from Bandra Terminus to Bhuj. PNR no 8118187048 ..train no 9031 -kuch express -dated 8/2/08.
I lost my train due to train started 5.10 pm insted of departure time of 5.15 pm .as departure time also mentioned on ticket is 5.15 pm only. due to mumbai traffic i reached sharp 5.10 at platform where i touch the train also but train was started in fast motion ...after asking the local staff nobody was ready to clarify the same and accepted there mistake .. also nobody ready to give my full payment of ticket amount where mistake from railway's only.. tomr due to urgent meeting with collactor related to some my property matter i am loosing big amount just because of railway's mistake . also i am not affordable to take a flight expences ..
Require urgent revert on the same and also request for inspection in detail on the same also require rembursement what i loose due to purely railway mistake only. as same info also given to local press etc if we will not get satisfactory revert i am ready to go for court for my justice..

Thanks and rgds
Jagdish giri
9324021212
 
Dear yadav sab - indian railway minister

I Jagdish giri booked ticket from Bandra Terminus to Bhuj. PNR no 8118187048 ..train no 9031 -kuch express -dated 8/2/08.
I lost my train due to train started 5.10 pm insted of departure time of 5.15 pm .as departure time also mentioned on ticket is 5.15 pm only. due to mumbai traffic i reached sharp 5.10 at platform where i touch the train also but train was started in fast motion ...after asking the local staff nobody was ready to clarify the same and accepted there mistake .. also nobody ready to give my full payment of ticket amount where mistake from railway's only.. tomr due to urgent meeting with collactor related to some my property matter i am loosing big amount just because of railway's mistake . also i am not affordable to take a flight expences ..
Require urgent revert on the same and also request for inspection in detail on the same also require rembursement what i loose due to purely railway mistake only. as same info also given to local press etc if we will not get satisfactory revert i am ready to go for court for my justice..

Thanks and rgds
Jagdish giri
9324021212
 
Resp Sir,
A TICKET IS BOOKED FROM MY CREDIT CARD NO IS 5415382323529479 ABN-AMRO BANK DATED 24 JANUARY 2008 VALUE 2692.61 Rs . BUT I CANT ANY TICKET BOOKED . CAN YOU TELL ME THE DETAIL OF THE TICKET (Name of the person /destination/age ) & this amount is debit form ny account . plz send me the detail asas
Thanks
Sunil dalal
09350102468
 
To,
The Divisional Manager
Indian Western Railway
Subject: Complain for Western Railways Employee

Respectfully Sir,
I have a complain of your western railways employee Named Mr. RadheShyam R Patel (M.E. Dept of Western Railway Mumbai Central) 80/7 Western Railways Colony Andheri(E) Mumbai, Sir, I like to say that Mr. RadheShyam is staying in Western Railway Government Quarter in Mumbai, According to the rule & regulation of Indian Railways The person who staying in Government Quarter can’t keep a paying guest or a rental person but this person is allowing the boys to stay in a rental, He is charging 2500/- per a person. After the boys leave the room he start harassing the person & ask him to pay more money as he stayed in his room or house.
So I request you to please take a caviar action on him.
I like to inform this to Honorable Railway Minister, The Respected of all the DRM of the Railways, Specially to indicate of The Divisional Railway Manager of Western Railways and I hope we will find the Justice in this matter from you of all the respected.

Thank you,

Yours truly,
The Citizen of India
 
I want to know if I cancel a ticket before the official cancellation of the train, is the railway authorised to deduct the cancellation charges. In view of the recent Gujjar movement I cancelled my ticket from Mumbai to Delhi and got the refund minus the cancellation charges which I complaint to the IRCTC, they said the deducted the amount as per their rules. I want to know whether any such rule does exists. Anyone can send their answers to sharad.mumbai@yahoo.co.in.
 
i want to know why mumbai local trains in central railways are some of 9 coaches & some of 12 for most of longer distances trains are of 9 coaches . i think so railway officials don't know how to manage or handle the crowd the crowd is increasing day by day but no action is taken only announcements are that today instead of 12 coaches 9 coaches train will arrive its idiotic & improper people in railways .

Best Regards
Deepak B
 
Day by day its becoming difficult to travel by central railways, especially in Ladies first class. first of all its too small and its just 14 seaters. The trains frequency is not very good, and worst of all the destinations we travel are very far so in the 14 seaters coach we have to stand through out the journey.
Besides there are many railway staff occupying first class when they dont carry the first class pass- neither there are ticket collectors who could check the tickets of thsoe who are non first class travellors. If you do not consider my request i dont mind appraoching news agencies cause day by day its becoming difficult to travel in ladies first class due to increasing first class population.
 
the new addition of berth in sleeper class between side upper & lower had increase 9 berth in compartment but it is more congested, unhealthier, unadjustable
i request to shri laloo prasad yadav to change this as per earlier
we r ready to pay more but cant able to travel such a inconveient manner for more than 12 to 50 hours
offcouse this is only a funda for increasing profit but plz. think of us
as we all know in a single compartment more than 50 waiting & non waitng passenger travel with having any seat reserve railway get huge profit from it & also from tatkal seva
if u calculate as per total cost & earning II sleper class get more profit than II & III A/C
at last if railway benefit more by II clase then my u r acting so negitive with middle class people
plz. make possible arrangement & make the 6+2 only
 
sir,
i have reservered a ticket to kollam kerala for travelling on 06 sep 08, i got the res. status as wl/215 with pnr no.261 4273322 in kerala expres(2626). i am serving in indian airforce and going home for my marriage on sep 25th.sir please make some arrangement for the passengers during the season of onam...no train is having resrevation vacant, atleast pls attach two more slleper class boggies with the train.
with lot of faith in u...
yours faithfully,
cpl b subimon
airforce police
airforce station gurgaon
54 asp. haryana 122005.
 

Unauthorised Entry in First class compartment - Indian Railway

Dear Sir/Medam
We are the Pass holder for first-class, between
Ahmedabad - Mahemdabad from last few months, The first-class compartments are 80% full of unauthorised railway employees.
Even tha gang man, Signal man & RPF staff members are sitting even if they don't have authority to sit in First classs compartment, And they are very arregant to the passanger. No Ticket Inspector takes any action against them, they even motivate them to sit in a first class compartment.
It is Kind request to take necessary action against them.

Thanks
Chintan Thaker,
Hardik Shah
 

Worst Service against fare - Indian Railways

Hi,
This complaint is regarding the inconvinience caused against the ticket fare. Train no 2135 Pune Nagpur Express. Date 6th October 2008. I boarded the train at Pune for Nagpur with sleeper class reservation. At night around 1230, Manmad station, hundreds of commuters going to nagpur for Mahanirvana occasion (Railways dont charge a single rupee to them for this) intruded into train. They got hold of all passengers as per their wish and occupied berths and seats as per their wish. There was no railway police or ticket checker to stop this. The ticket i booked for 500 bucks for 1 birth was useless i suppose as i had to share the birth with 2 commuters. Later i learnt that AC coaches were safe and given full protection against these commuters. Now my question is after paying a ticket fare, is nt railway responsible for the security or they dont want to interfere in religious matters? If they want to offer free service to commuters, why they dont start a separate train? Why always a middle class passenger is taken for granted?? I have clicked some photographs of the train bogie which looked worst than a general compartment.
 
This is regarding harassments done by pass holders.
As I was travelling from Howrah to Dhanbad by train 2311(HWH-KLK Mail) the daily passengers ( Pass holders) occupied the entire reservation coach(S9) and harass each and every passenger including me. Their groups also hit individual passengers who were asking for a place to sit on their own reserved berths. Moreover the TTE(P.N.Singh) favored them and arrived for checking after the go down at Burdawan, As this was not a coincidence because I travel every weekend by this train to Dhanbad as the TTE was bribed now this kind of behavior is unbearable. safety must be provided to Individual passengers. Railway must be having some policy to treat pass holders.
 
its 2 years since i travel to marinelines station on ur western railway mumbai.the toilet on the 4th platform has been water or maintainence during thid period.what is the station master or the concerned authority doing.please take action immediately
 
I am a regular traveller of 2067/2068 janasatabdi express.During the last few months, I have noticed that this train has been badly maintained. The coaches and toilets are found to be very dirty and many a times cockroaches are found all over the place.Electrical fittings such as lights, fans does not work properly. Many switches are found to be badly fitted which may result in short-circuit etc.
At first when the train was introduced, I found that it ran almost on time. But now, very rarely it is running on time.
Also, I have observed that many passengers are allowed by the TTE without any valid tickets in between Dimapur, Hojai & Lumding stations.The TTEs were complained time to time, they did not respond. Whenever the complain book was asked for, they vanishes from the coach.
A strict action in these regards will be highly appreciated.
Thanks.
 
Dear service provider,

I complain about the train gorakhpur express - train no. 5015 started from gkp to yashwantpur,
in that train no any panetary car. so pls take care about that matter, .


regards
ur, , , , ,

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    Indian Railways - Illegal passengers in the Reserved Slipper Compartment