[Resolved]  Irctc — Refund against TDR

Still I am awaiting for refund againt differencial amount of coacd booked fare towards the reservation down graded from 2AC to 3 AC, and journey performed in 3AC and the same was in the TTE check list as weel as in reversvation chart.

The detail is :

Transaction Details
PNR Number - [protected]
Booked On[protected]
Transaction ID - [protected]
Ticket Type - eticket
Class - 2A
Internet Service Charge - Rs 25.00
Date Of Journey - 29/11/2008
Ticket Charge - Rs 1490.00
Bank CITI
Total Rs 1515.00
Train No 2506
Railway Zone NF
From Station NEW DELHI(NDLS)
IRCTC Zone - Chief Regional Manager/Eastern Zone/Guwahati (IRCTC) Guwahati
To Station KANPUR CENTRAL(CNB)
Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 SANJAY GAUR 34 Male A2 0026 Booked
2 RASHMI GAUR 31 Female A2 0025 Booked

Reason For TDR : Difference Of Fare In Case proper Coach Not Attached.
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Filing Date : 05-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
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Aug 14, 2020
Complaint marked as Resolved 
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I had booked a TATKAL ticket (PNR Number: *[protected])* on 26 June 2014 for journey form Pune to Deoria for 3 passangers. After chart
preparation only one passanger got seat and other 2 passanger had WL. Hence only one passanger travelled and during journey he got TDR certificate form TTE on same day. However, just after chart prepartion I filed TDR and by mistake the reason *"Party Partially Confirmed/Waitlisted And All Passengers Did Not Travel." *was selected inplace of *Party Partially Confirmed/Waitlisted And ***Party Partially* Travel."*
As a proof that only one passanger travelled i send the original certiifcate obtained from TTE by email and by speed post (EM[protected]IN) on 16 Sep 2014 to Shri AK Vats Sr.Executive/Refunds/IRCTC on his demand on following address
Group General Manager (IT),
Internet Ticketing Centre
IRCTC Ltd, Behind IRCA Building,
State Entry Road,
New Delhi-110055.
till date from there i have been not received any communication. whenever i call to irctc every time they are not entertaining.
As proof i am attaching all communication details held with irctc on email and TDR certificate obtained form TTE.
Same case with me ... Still waiting :(
I had planned my travel plan from Mumbai-Ahmadabad-Delhi-Mumbai. Un-fortunatey the train from A'bad to Delhi got delay more than 4 hours. when took opinion of the agent, he suggested me to cancel the tickets at the station window, to my surprise they did not accept the cancelation stating being i-ticket, which have to cancelled online and my agent could not cancel the ticket online and hence filed TDR. i was not aware what TDR means and was informed that the refund would take 60 days and the money would be refunded once i reach back Mumbai. When inquired with the agent he refunded my Dehi-Mumbai ticket money (delayed by 10 days giving excuses that there was some baning problem with his railway account). I just ignored as far as i received the money back. but rather i have not received the refund of A'bad-Delhi. have called irctc call center several times and been receiving only one answer that the case is under process as it is already approved by the accounts. it will take min 60 days and we are not aware of max how many days / months / years i have to wait to receive the refund. when went back to the agent, he just use slang language and recommends me to openly do anyting i want and he will not refund the money. wondering wheather should i go to cops and file a complaint or complain to irctc for agent mis-behaviour to pull-back his licence.

the PNR # of the ticket is [protected], journey date 12/01/2009, TDR filed on 20/1/2009
I have also suffered form the same problem . our train was canceled . It is now about10 months from our journey date, still I did not receive the refund Rs. 2644/-.

PNR no. [protected]
Class: SL
Train no.: 3008
Date of journey: 05/12/08
Date of Boarding: 06/12/08
Source Station: Shriganganagar
Boarding Station: AF
Station to: HWH
No of person: 4
Status: CNF
Quota: TATKAL
Reservation Ticket no.: 13512443

TDR sent on 05/ 01/09 to the following address:

The Chief Commercial Manager, (Refunds)
Northern Railway
2nd floor
Station building
New Delhi
110055

I have sent another follow up application also to the same address. But still no communication from that side. I am wondering how this can happen.
Same case with me... I am still waiting for that :(
Hi,

I am facing the same problem and we do not know whom to approach, if not by Mr. A then who is A's boss?
These are my TDR details.

PNR Number [protected] Booked On 5-4-2009
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 40.00
Date Of Journey 21/6/2009 Ticket Charge Rs 7617.00
Bank ICICI Total Rs 7657.00
Train No 2513 Railway Zone NF
From Station SECUNDERABAD JN(SC) IRCTC Zone Chief Regional Manager/Eastern Zone/Guwahati (IRCTC) Guwahati
To Station GUWAHATI(GHY) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 PK Choudhury 55 Male 0000 Booked
2 Madhuchandra Cho 50 Female 0000 Booked
3 Pushpam Choudhur 22 Male 0000 Booked
4 Anjali Choudhury 55 Female 0000 Booked
5 DK Choudhury 65 Male 0000 Booked
6 Arati Choudhury 68 Female 0000 Booked



Reason For TDR : PNR status was not confirmed,
passengers couldnt travel.
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Zone : NF
TDR Filing Date : 29-Jun-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

I am waiting !!!

IRCTC — Refund not received against TDR filed on 01-05-2010

Dear Sir,

I have filed captioned TDR on 1 May 2010 and understand refund should be made within 90 days but still awaiting for refund.

Details are attached and apended below for your reference and request to do the needful ASAP.

Transaction Details:
PNR Number: [protected]
Ticket Type: eticket
Transaction ID: [protected]
Booked On:[protected]
Class: 3A
Railway Zone:SER
Quota: General
Date of Journey: 29/4/2010
From Station: KRISHNARAJAPURAM(KJM)
To Station: HOWRAH (HWH)
Bank: ICICI
Total: Rs.2746.00
Internet Service Charge: Rs.20.00
Ticket Charge: Rs.2726.00
IRCTC Zone: Group General Manager-1/Eastern Zone (IRCTC) Kolkata

Ticket Details:
S#-Name-Age-Sex-Seat-Res-Status
1-DEEPANWITA SIKDA-39-Female-0000/-Booked (RAC)
2-SALONI SIKDAR-13-Female-0000/-Booked (W/L)

TDR Details:
Reason For TDR: Partial Confirmed & Partial Wait Listed
TDR Zone: SER
TDR Status: Forward to Railway
Reference No.: ekt[protected]
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount:Rs.0.00
TDR Filing Date: 01-May-2010

Request you to look into the matter and kindly refund the amount ASAP.

Thanks for your prompt response in anticipation.

Best Regards
Samir Sikdar
D/S,
NO REFUND HAS BEEN RECIVED FROM RAILWAY(IRCTC)AGAINST TDR AS PER
DETAIL ATTACHED HERE
THANKS



Transaction Details
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: 2A Internet Service Charge: Rs 20.00
Date Of Journey: 27/1/2011 Railway Zone: IRCTC Bank: SBI
Total: Rs 529.00 Train No: 18030 Ticket Charge: Rs 509.00
From Station: BHILAI PWR HS(BPHB) Quota: General To Station: NAGPUR(NGP)
IRCTC Zone: IRCTC


Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 RK TIWARY 51 Male A1 0017/ SL Booked



TDR Details
Reason For TDR: Train Late More Than Three Hou
rs And Passenger Not Travelled
. TDR Status: Forwarded To Railway Reference No: ekt[protected]
TDR Zone: CR TDR Filing Date: 28-Jan-2011
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00







Copyright © 2011 - www.irctc.co.in. All Rights Reserved
Compatible Browser 43
I HAD CANCELLED AN E-TICKET ON 23/02/2010, BUT TILL DATE I HAVE NOT RECEIVED THE REFUND. PL DO THE NEEDFUL.


My email : [protected]@yahoo.co.in, [protected]@rediffmail.com

M - [protected]


ENCL : THE COPY OF TDR

Transaction Details
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: SL Internet Service Charge: Rs 15.00
Date Of Journey: 22/2/2010 Railway Zone: WR Bank: ICICI
Total: Rs 811.00 Train No: 9322 Ticket Charge: Rs 796.00
From Station: RJNDR NGR BIHAR(RJPB) Quota: General To Station: INDORE JN BG(INDB)
IRCTC Zone: Group General Manager/Western Zone (IRCTC) Mumbai


Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 MANOJ KUMAR 34 Male S8 0065/ LB Booked

2 SIMA DEVI 29 Female S8 0066/ MB Booked



TDR Details
Reason For TDR: Passenger Not Travelled. TDR Status: Forwarded To Railway Reference No:ekt[protected]
TDR Zone: WR TDR Filing Date: 23-Feb-2010
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00
Dear Sir,

I have already filed TDR against PNR No. [protected], details of the same are given as under -

Date of Filing of TDR : 05.01.2010 (Rail Ticket online)
PNR No. : [protected]
TDR Reason : Train was running by 16 hrs. late
Passenger name : S. K. Srivastava
Passenger email ID : [protected]@ntpc.co.in
Passenger Mob. No. : [protected]

Passenger address details -

S. K. Srivastava
Sr. Vigilance Officer
NTPC Ltd. , RhSTPP
PO-Rihand Nagar (Bijpur)
Distt.-Sonebhadra (U.P.) 231223

Agent Code : done6628 (BP[protected]

Morethan 1 & half years has already elapsed and refund has not been materialised till date. Kindly expedite the matter.
Ref No:-ekt[protected]

Dear Sir,

I have file above TDR as on 17.08.14.But till date no refund has
receive by us. Why this one is taking so much time.

Regards,
Mukesh Jodhani
[protected]
Sir,
I have filed the TDR on 19-Sep-2014.But i didnt receive any refund till now.Please find the details.

PNR Number: [protected]
Cancellation ID: [protected]
Reason For TDR: Party Partially Confirmed/Waitlisted And All Passengers Did Not Travel.
TDR Filing Date: 19-Sep-2014 18:13:50 HRS
Registration No: MSR250914W18782.
Kindly do the needful.

Regards,
Manimekala M
Dear Sir/Madam,

I have booked E- ticket and the PNR Number : [protected].
Transaction ID: [protected]
Train No./ Name: 18109/ROU MURI JAT EXP
Date of Journey: 09-Sep-2014
Date Of Boarding: 09-Sep-2014
Date of Booking: 17-Jul-2014
From: DELHI (DLI)
To: JAMMU TAWI (JAT)
Boarding At: DELHI (DLI)
Resv Upto: JAMMU TAWI (JAT)
Quota: GENERAL (GN)
Class: SLEEPER CLASS (SL)
Ticket Type: E-Ticket

I have filed the TDR. TDR Details are as follows:

Reason For TDR: Passenger Not Travelled.
TDR Filing Date: 08-Sep-2014 10:18:24 HRS
TDR Status: CR Registered Cancellation ID: [protected]
TDR Zone: NORTHERN RAILWAY (NR)


I am entitled to get my money back if I have not travelled on a ticket.

Request you to look into the matter and return the amount as early as possible.
Dear Sir/Madam,

I have booked E- ticket and the PNR Number : [protected].
Transaction ID: [protected]
Train No./ Name: 18109/ROU MURI JAT EXP
Date of Journey: 09-Sep-2014
Date Of Boarding: 09-Sep-2014
Date of Booking: 17-Jul-2014
From: DELHI (DLI)
To: JAMMU TAWI (JAT)
Boarding At: DELHI (DLI)
Resv Upto: JAMMU TAWI (JAT)
Quota: GENERAL (GN)
Class: SLEEPER CLASS (SL)
Ticket Type: E-Ticket

I have filed the TDR. TDR Details are as follows:

Reason For TDR: Passenger Not Travelled.
TDR Filing Date: 08-Sep-2014 10:18:24 HRS
TDR Status: CR Registered Cancellation ID: [protected]
TDR Zone: NORTHERN RAILWAY (NR)


I am waiting for response from irctc, and refund for my money back if I have not travelled on a ticket.

Request you to look into the matter and return the amount as early as possible.


Ashish Dwivedi
#[protected]
i want my money back.
I have filed the following complaint on [protected]@irctc.co.in and [protected]@irctc.co.in on 14th November, 26th November and 26th December 2014. But I did not get any response on this. I have also called the irctc customer care several time and subsequently called on the numbers given be customer care executive but still no body resolves my query.
I request you to consider my case.

Follwing is the email sent on [protected]@irctc.co.in and [protected]@irctc.co.in
I request you to reopen my case No. [protected]. Details are as follows. I
had filed a TDR for my ticket Ahmedabad to Mumbai Duranto with PNR No.
[protected] on 29 October 2014 itself along with the cancelation of
ticket after the chart was prepared but before the departure of the
train. Me and my husband who was coming to drop me to the station met
with an accident on my way to Kalupur Station, Ahmedabad on 29th October
2014 night and I could not board the train on 29th October. But today I
am surprised to get an email
from your office which states as follows. "With
reference to refund against PNR Number [protected] with reason
Passenger Not Travelled., it is advised that Railway has introduced
Enhanced Coaching Refund System (ECRS), through which e- ticket refund
cases against which TDRs are filed are directly registered and
transferred to the concerned Chief Commercial Manager/Refunds. Your
refund was dealt and regretted by Chief Commercial Manager/Refunds WR
under case No. [protected] with reason, As per chart, passenger has travelled ."When
I called the customer care executive I was asked to submit the proof
that I did not travelled in that train. In that accident I did not get
any major injury got the tratment done at home itself but my husband's
right soulder was badly hurt and had a hairline fracture in coller bone
and ligament tear of right soulder for which I have the doctor's
prescription. I am also a
research scholar at NITIE, Mumbai and I was suppose meet my guide on
30th october. After my accident I also wrote a mail to my guide for
informing that I will not be able to meet him on 30th October. I also
put that as a proof for that I did not travel on 29th October. Subject: [No Subject] From: [protected]@yahoo.com ([protected]@yahoo.com) To: [protected]@gmail.com; Date: Thursday, October 30, 2014 12:02 AM Dear sir, I could not board the train today. We met with a small accident on the way to station.I will be mailing you the progress in 2-3 days. Regards, VarimnaVarimna Singh Sent from my HTCIf you need you may check with my guide. (Dr L Ganapathy, Professor NITIE, Mumbai. [protected]) I
also
had a return ticket on 1st November 2014 from Mumbai to Ahmedabad
([protected]) Which I also cancelled at the same time when I processed
the TDR for my ticket Ahmedabad to Mumbai (PNR No. [protected]). I had
booked both the tickets together on 24th October and cancelled together
as I could not travel to
Mumbai. Sir,
I expect that you will take the strict and necessary action to look in
to the matter and will help me by correcting this TDR process. I am sure
you will help me to get my money refund and will also take a strict
action againt TC in the train on that day for misinformation. Please find the attached medical proof of my husband. Varimna Singh ([protected])Ahmedabad, India

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