wrong commitment - idea internet usb
i am regular customer of idea from previous 3 years ,in the month of aug i have purchased idea internet usb of rs 1900.becoz. show room employees committed there will be a speed of more than 2 mbps,and there vill be no roaming charges .but ven i used it .i found there is a speed of 0.8 mbps.which is equillant to mobile net speed.and i also used it in the roaming.for which they charged rs 250 as a roaming charges for just 20 minutes.for the same i have complaint it for twice in a month.but they diidnt respond.
And when i asked for internet using details,they respond it is not possible,also not provided the person name who should check the complaint.
And bill of rs 1024,shows outstanding,in which 700 bill is extra ,for the same they closed my pemanent mobile no.with a reason that iam defaultor.