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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 106

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C
chinmoykrushna
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS postpaid Bill

Address:Gurgaon, Haryana

Dear sir,
i am an existing customer of mts datacard service having mts number [protected]. earlier i was using MTS prepaid service. on 7th of may i recharged my MTS account by 999 rupees plan(unlimited valid for 1 month). on 9th of may i received calls from mts executives regarding change of my existing prepaid service to postpaid service. they told me that this 999 rupees amount would be adjusted in the postpaid billing amount...
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V
vamshiy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mts give wrong data usage details and cheats

Address:Bangalore, Karnataka

Dear people,
Dont buy mts data card ,I am using mts since many months,for last three months mts showing wrong data usage reports.For the first of last three months when i consumed 2.5 GB around data they said i have used 5 Gb data and stopped my data access,as i have no choice recharged with 999 unlimited 10 gb offer,for 2 month of last three months it was fine i was able to use upto 11Gb for whole month.And in the next month i.e present...
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S
Suman Ghosh
from Mumbai, Maharashtra
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don't give me port

Address:Birbhum, West Bengal

i ask port several time but they r not rply me . pls help me to getting port....
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A
akshay.awasthi
from Bengaluru, Karnataka
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Cheating

Address:Bangalore, Karnataka

I recharged my M-blaze data card for rs 248 on 11th june. they messaged me continously till my recharge that i[censored] recharge for 248 you will get 350MB extra with the tarrif.so in total i was suppose to get 700MB but till date i have not recieved that.i called to the customer care, and they want me to visit there centre, now i should spend my half day and my travel fares running behind these ppl.

this is the best way these people...
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R
Rashmi kallur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsuccessful recharge

Address:Bangalore, Karnataka

I had recharged my mts mblaze datacard on 9th june through netbanking and it was an unsuccessful recharge/transaction.
I did not get the transaction id also. But the amount was deducted from my account. Neither the amount is credited back to my account nor my datacard is recharged. Its four days since i have lodged the complaint. My issue is not resolved and the Mts staff tell they will give a call back but i did not get any call....
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neeraj037
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS- poorst ISP

Address:Patna, Bihar

I have a MTS Broadband connection with the number – [protected]. I had got it recharged it with Rs-999 (Unlimited , speed 3.1 mbps upto 10 GB) for last two billing cycles April-May and Feb-March 2012.
But in both billing cycles, the speed was reduced to 150-200 kbps after 6 GB. The stats of MTS connection also showed around 6GB data usage.
Both times I lodged complaint for it to customercare.[protected]@mtsindia.in and also to Mr. Partha...
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G
Geogeo Mathew
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Fraud and Forgery of details

Address:Ernakulam, Kerala

to all ,

I took one connction from MTS broadband 3 months free [cost Rs1500 for 3months+ free device ] service. When the repr.came he asked for device cash as 1200 extra. because of in need on that day i give the money total 3200 /rupees..
Anyway I started using the card

after one week it making problems

i called the company and rep came he made some calls and it became good running...
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S
SUCCESSRAJESH
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RECHARGE

Address:Coimbatore, Tamil Nadu

I GOT A MESSAGE FROM MTS . RECHARGE FOR RS.50/- AND GET TALKTIME OF RS.55/-. FOR MORE DETAILS CALL 55155. I RECHARGED AFTER CALLING 55155 AND CONFIRM THE OFFER IS AVAILABLE. BUT I GOT ONLY 41/- TALKTIME. THEY ARE CHEATING THE CUSTOMERS. I COMPLAINT TO CUSTOMER CARE ALSO....
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S
shubhendu garai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DND

Address:West Bengal

ami sri Shubhendu Garai. Amar mobile No. [protected]. ami goto tin mas jabot ai Number ta babohar korchi. Goto 6din aga ami DND porisaba chalu kori. ami gota kal mts coustomer care Phone kora Jantapari ja amar DND porisaba 06.06.2012 data activ kora hocha and kono ad call asbana kintu dukhar bisoy holy 07.06. 12 dt o ad call ascha. Ami coustomer care phone korala aj 07.06.12 dt. coustomer care call nicha na and ad call acha. Last call achach...
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R
Raghavsks
from Delhi, Delhi
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POSTPAID BILL IS NOT RECEIVED

Address:East Delhi, Delhi

MY CONECTION NO. [protected] USED FOR INTERNET POSTPAID SERVICES IN LAST MONTH MAY 2012 I NOT RECIVED THE BILL HARD COPY/ SHOFT-COPY.
SK SINGH
CPCB, DELHI
[protected]...
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G
Gnana prakash006
from Chennai, Tamil Nadu
Oct 5, 2022
This thread was updated on Oct 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I LOST MY NUMBER FOR MTS DATA CARD

Address:Chennai, Tamil Nadu

i lost my phone number for MTS DATA CARD.so help me to get my number. please contact me this number [protected]...
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A
ayaz kazi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service,poor data rate

Address:Dharwad, Karnataka

mts promises 3.1 mbps,but gives only 3kbps. pathetic speed and customer care service,
no proper response.false claims of providing high speeds
smartly devised interface to show 3kbps as 300kbps. i confirmed the speed using a software named "networx"......
on contacting them they said to me "why do you need such high speed? if you need to watch videos then lower the resolution."
if mts is capable...
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S
sanchit01
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud And Wrong Billing MTS

Address:East Delhi, Delhi

Number [protected] Was Vodafone Number Which Was Ported To MTS Postpaid Services In June 2011 With The Monthly Plan Of Rs.99 And Additional Pack Of Rs.21 (half Paisa Call).
The Number Is In Name Of My Mother Seema Jain.
In The Plan It Was Clearly Held Me That I Would Be Given Free Unlimited Data Usage On My Handset So I chooses That Plan.
As A Result Number Was Ported To Mts With Given Plan And I started Using The Same.br...
+1 photos
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P
Pratyush Kumar
from Delhi, Delhi
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MTS, MBlaze Worst Customer Service

Address:Gautam Buddha Nagar, Uttar Pradesh

I am using Mblaze prepaid broadband connection from that past 3 months. Here are the below promises made at connection time.

1. You will get 3.1 Mbps speed - Which I am still looking for.
2. If you have any problem in internet connection, just take down my number - Every time I call him, either he refuses it or switches off.
3. You can use it in Metro, Bus or while you are in your way - It didn't work. I...
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Address:Jaunpur, Uttar Pradesh

sir,i have recharged a mts mobile no[protected] for rs.251 through paytm online mts mobile recharge..but the no.is not recharged and amount has been debited from the account..sir my id is vasudha.[protected]@gmail.com..and mobile no.[protected]..sir kindly look into issue and guide me to get the money back......
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S
Saransh Mehta
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a very low speed

Address:East Singhbhum, Jharkhand

My MTS Data Card MDN-[protected]mon recharge of a monthly pack of Rs 999, is giving a very low downloading speed of 9 to 15 kb/s, whereas, according to the advertisements and tariff card, it should be giving at least 144 kb/s. I had lodged a complaint on customer care, on May 17, Complaint no, c[protected]. But till now there is no reply.
I had done the recharge on May 2 and today is May 30. My loss in these 28 days cannot be stated...
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diana mithun
from Bengaluru, Karnataka
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Abnormal reduction of cash

Address:Bangalore, Karnataka

Dear Concern,

I am using a voice service from MTS .The amount is getting deducted in an abnormal way ie if a call lasted for 142 seconds amount will be shown as Rs.1.42 cash deduction is is nearly 10rs.I have made a complaint with their customer care,but its of no use.So many executives had called up as there are not able resolve they will end up saying they will call after 10 mints,which will never happen.Now my money is...
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C
changustan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DATA CARD

Address:Uttar Pradesh

I PURCHASED A NEW MTS DATA CARD ,BEFORE THIS WEEK. BUT I NEVER GET SPEED MORE THAN 10 KBPS .ITS PRINTED THAT SPEED WILL BE 3.1 MBPS . I CANNOT EXPECT ABOUT THAT.PLEASE TRY FROM UR SIDE TO MADE US BEST. WE WILL BE HIGLY OBLIGED TO U.BECAUSE IAM AN EMPLOYEE SO I HAVE TO ALWAYS CONNECT WITH INTERNET HOW CAN I DO THIS WITH MTS BROAD BAND ITS A TOTALLY FAKE COMPANY. PLESE TAKE SERIOUS ABOUT THIS COMPANY
THANK U...
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M
marianoos
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disappointment from MTS Service

Address:Chennai, Tamil Nadu

I (FRANCIS MARIANOOS M) TOOK THE MTS DATA CARD ON MAY 18th 2012 WITH THE UNLIMITED RS 899 PLAN.
I AM STAYING IN PALAVAKKAM CHENNAI 40. BEFORE I TOOK THIS CARD I ASKED THE MTS PERSON LIKE HOW WILL BE THE SIGNAL AND SPEED IN PALAVAKKAM LOCALITY, HE TOLD IT WILL BE PERFECT AND WE ARE HAVING GOOD NETWORK IN THE AREA. MY PLAN WAS UP TO 12GB 3.1MBPS SPEED AFTER THAT THE REVISED SPEED WILL BE 144 KBPS. BUT FROM THE BEGINNING ITSELF I WAS...
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suchi40
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS Data card slow speed waste of money

Address:West Bengal

i have taken mts mblaze prepaid connection 6 months back, I always recharge for 999 unlimited plan and could use upto 25 GB without any speed complaint. In 999 scheme there is 3.1Mbps speed upto 10 GB and after that it becomes half. But that not a problem for me as I could browse and dowload things with ease. But this month I have recharged with 999 on 5th of may and four days back my 10 GB got over. After that the speed has gone terribly...
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