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CraftsVilla.com Complaints & Reviews

1.5
Last updated Dec 30, 2022
Complaints 1161
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303
Unresolved
858
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Mumbai City District
Maharashtra
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400101

CraftsVilla.com reviews & complaints page 16

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C
Chandini Choubey
from Mandapeta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Saree and a kurti

Address:FEDX COD

I have returend the products a monyh ag i dint get my refund yet
here is rder no[protected] and[protected] please give it son as possible here is my ac no. of SBI
Name :Rajiv Ranjan Dubey
a/c no. :[protected]
IF CODE : SBIN0002965
i kindly request u to refund it as son as possible its been a mnth with no results kindly gt me son im up wid ur products its annying t me now...
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R
Richamalik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel order no 103645516

Address:411036

Kindly cancel my order on urgent basis and pay my money back to my account . n send the confirmation once u cancel it ....
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J
jabnasaleel
from Hyderabad, Telangana
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Mismatch of dupatta

Address:Kozhikode, Kerala, 673003
Website:www.craftsvilla.comg

I bought one unstiched salwar material. it has some mismatch in dupatta'so color.so I wish to return that one...I am not happy with this purchase.so I decided that never buy from your site. I bought from your site earlier . that was good one.. but now you are cheating me..so I never support to buy your site also....
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N
Nisha0112
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pink plazo georgette salwsr suit

Address:600034
Website:Craftsvilla.com

Order number:[protected]
Missing dupatta & inner tops. Though we have raised for replacement & sent mail. No further updates. Want refund or replacement. Do reply asap
Thanks...
+1 photos
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Z
ZEBA NAZISH HAIDER
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't want the dress return money back

Address:Mumbai City, Maharashtra

I have ordered the dress from the craft villa app. We have received the dress today 22/8/16. We have seen the material in the app that was good but when we have received the dress. The material of the dress is so bad. The dress size is small. I like to advice to craft villa to mention the size in each dress photos.in photo the dress woren by the one women but size we get is 7/8 years girls. So i have request that please return my money and...
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J
Jay Vijay Parmar
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pickup and refund

Address:395004
Website:www.craftsvilla.com

Dear team, i had given an order and my id[protected] has been successfully placed. You will receive the tracking details once the items are shipped and you say please rate shopping experience.
One of the bad service provided.
I give all details and sent 3 mail but never response by craftsvilla.
My mail... Is here
This is disgusting for service by customer care.
I have done four time call in customer care...
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I
Ishita Sutaria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not being sent

Address:Mumbai City, Maharashtra, 400101
Website:craftsvilla.com

The products delivered were not as shown in the picture,
hence I had to raise the refund,
But my refund is due since last 15 days.
How long do I have to wait for the refund...
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P
pooja katwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not get refund yet

Address:Mohali, Punjab, 140604
Website:craftsvilla

Its been more than 14 days i ordered two suits from craftsvilla but they are of cheap quality and i returned both the suits but they have not initiated my refund request yet .Order #[protected] and Order #[protected].

please do the needful....
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$
$ug@
from Ambasamudram, Tamil Nadu
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Poor quality of product

Address:627851
Website:www.craftsvilla.com

I have ordered you Anarkali material but the product quality is too bad & also their is a damage in material. It doesn't look like that i have seen in you website. So please take back the delivered product & refund the money as soon as possible.

Order No:[protected]...
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S
sejal rathod
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please refund my money order no - 102817912

Address:Mumbai City, Maharashtra, 400008
Website:Craftsvilla.com

Hii
sir /madam my order no[protected] please refund my money its a 1500 or almost 25 days ho gaye hai... mane apni bank detail bhi de chuki hu plzz sir i beg u ye num 61579090 isme koi response nai milraha hai .. mere 1500 muje retun kar dijiye ... and or kabhi nai purchase karugi y side se plzz i request u or my contact no - [protected] plzz sir plzzz...
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G
Guru1308
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return not Initiated till now

Address:New Delhi, Delhi, 110018
Website:CraftsVilla.com

Hi All,

I had placed an order from Craftsvilla and the product was delivered on 25th July. Due to low quality of cloth material, I had request a return on 29th July.

Craftsvilla customer care didn't respond. I had called customer care number and they have raised a ticket for return. I again got a mail from craftsvilla stating that they won't be able to initiate the refund.

From Past 15 days, I...
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R
rinki sisodia
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Poor fabric

Address:102984550

Not satisfy it's fabric fabric is poor I don't like embroidery n fabric so plz make sure give my return Soon...
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K
kalavathys
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Cancel my

Address:603103
Website:craftsvilla

I have ordered one kurti today. Order id is[protected].kindly cancel my oreder. I will not be available at home,...
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A
Ashwini Kawade
from Bargarh, Odisha
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Unhappy with the kurtis given.....

Very disappointed with the material given by craftvilla.. The kurtis shown was different by the kurtis given... Very cheap quality products... N 1 kurti is unstitched... Low quality products...
Disgusting......
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K
kotharinandini
from Surat, Gujarat
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Not giving refund

Address:400025
Website:craftsvilla.com

I have return there product before 25 days i.e. on 26/07/16 but they are giving refund. On followup they use to say we will pay after 7 days but not giving money back....
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S
Shadab Shah Ali Khan
from Jugsalai, Jharkhand
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Cancel my order (order no-103650742)

Address:Ranchi, Jharkhand, 834001
Website:carftsvilla.com

Dear sir /madam,
I want to cancel my order no[protected], kindly cancel my order, i want to order another one....
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V
vikasgumber
from Naini Tal, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Material taken back but money not refunded

Address:Panchkula, Haryana, 134109

Material against order no.[protected] was not as per the order. It was of inferior quality and was returned back. The money has not been refunded despite repeated calls. Do it immediately.

The material was returned on 25.07.2016. Even after more than 22 days the matter has not been resolved.

If this would be attitude of the company then how would the customers trust online shopping.

PLEASE RESOLVE...
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S
Shufaira
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refunding my money

Website:Craftsvilla.com

I'm very dissoppointed by ur product. So i want to return it back and take my money. So i kindly request u to take it back and refund my money as early as possible. I ordered u a bhagalpuri black lehenga but its quality is very bad. If you can't give my money back then please give me any good dress of that amount and take this lehenga back. Plssß i beg ur pardon sir. Try to understand my situation. My order no is[protected]
My addressbr...
+1 photos
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S
Snehal Saurabh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is not good

Address:Patna, Bihar, 800001

Order no.[protected] this product is very bad i don't like this no any one person who okk like this product plz refund this product. What the he'll kindly request to u please refund my money to take back this type of product is sell on craftvilla just same on craftvilla am not so able to write more than word please do any thing please refund this am yours obediently...
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S
Shweta Gurjar
from Mumbai, Maharashtra
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Kurta i want to return it.. I don't like its stuff

Address:302019
Website:www.craftvilla.Com

Order no.[protected]..And shipment no. Is[protected]..i order this product on 9th august..the product material is not good.....
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