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CraftsVilla.com Complaints & Reviews

1.5
Last updated Dec 30, 2022
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CraftsVilla.com Phone Numbers

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+91 22 6157 9090
465
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CraftsVilla.com Website

CraftsVilla.com Head Office Address

Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex
Mumbai
Mumbai City District
Maharashtra
India
400101

CraftsVilla.com reviews & complaints page 19

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I
indigo5404
from Bijnor, Uttar Pradesh
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Net anarkali suit

Address:Lucknow, Uttar Pradesh, 226023

Your clothes quality poor against the cost.net work is ok but all cloth is not cotton. I saw in craftvilla, that in cotton inbuilt your clothes but you send other type cloth.i want to replace/refund my clothe/money....
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U
Uday Vishwakarma
from Mumbai, Maharashtra
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Wrong Order Received

Address:Bharuch, Gujarat, 393002

Please cancel my order No.[protected]...
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S
Shama Khan
from Noida, Uttar Pradesh
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Suit

Address:New Delhi, Delhi, 110025
Website:craftsvilla.com

Fabric quality is poor...
+1 photos
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K
kunjatta
from Phirangipuram, Andhra Pradesh
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Undelivered product

Website:Craftsvilla.com

Kundan ram leela earrings wedding party wear jewellery
Sku : MBUY [protected]
Seller : Amagica
Qty : 1
Sub total : 79
Shipping & handling : 111
Grand total : 190
This is the product details. 2016 july 16 iam send the order and net banking via paid the amount. Same day your company accepting the order but not delivered the product. Please early resolve the problem ....
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A
Abhishek2311
from Bengaluru, Karnataka
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Regarding Return of Order and Refund

Address:400101
Website:www.craftsvilla.com

Order ID:[protected] and[protected]
I had ordered a couple of sarees from Craftsvilla which turned out to be very different in color, quality and design from what is displayed in the picture gallery. I immediately initiated a return with ticket id -1144879. Its been over 6 days, I got no call or email from Craftsvilla or the dealer regarding the return. I called there customer care which turns out be be different number than displayed...
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S
Sonika Bhatia
from Lucknow, Uttar Pradesh
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No response of email and customer care number does not get through

Address:226007
Website:Crafts ill.coma

I had requested a refund for my order as the product sent was of a different colour that shown in the picture and the skirt was too long for me.I was issued a ticket on.1131424 with a message that a representative will follow up.Its been 9days since but I have not heard from craftsvilla in spite of constant reminder emails.The customer care number does not get through.I am very unhappy and dissatisfied with crafts villa and will surely never...
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M
Mamta Dadhich
from Mumbai, Maharashtra
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Payment

Address:Ajmer, Rajasthan, 305001
Website:Craftvilla. Com

I have been transferred rs 2000 regarding an order which was not available and you told me it will be transferred after 15 days bt after 2 months I am not having any information regarding this matter, I called you so many times but no response at your end it is really my ridiculous experience so plz fever me to solve this problem. I transferred1000 rs two times bcoz bcoz payment was not going to clear and it was a pre paid delivery order....
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Address:Mumbai City, Maharashtra, 400101
Website:www.craftsvilla.com

I did not get my kurtis and i am getting mesages that kurti has been delivered and ordered for cod. But i already paid money for the same. One kurti is shiiped with order id:[protected] is out for delivery with fedex with tracking id[protected] not delivered to me but sent a message that it has been delivered. Order id :[protected] is out for delivery with fedex with tracking id[protected] and asking to pay the money. Order :order no:[protected]...
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V
Virendravikram
from Delhi, Delhi
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Wrong product delivered and not responding to the complaint

Address:Ghaziabad, Uttar Pradesh, 201010
Website:Craftsvilla

I have ordered a girls watch and it got delivered last thursday i.e 28th Jul' 16 but it was a completely different than what I ordered for so I called up their customer service where their rep told me to send an email as the order status is not yet complete in their system. I sent the email on the same day but yet to receive a reply though its been a week now and after sending reminders.
Today, I tried calling them but keep on getting...
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P
Pp143
from Delhi, Delhi
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Want to refund my order

Address:110021

I had place a order but after delivery i found that material quality was not good and palour cloth not provided. So please refund my amount and collect parcel from delivery address. My invoice no. is 07893...
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V
vijayanjna
from Govardhan, Uttar Pradesh
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Non delivery of item

Address:New Delhi, Delhi, 110075

I have placed order for 3 ladies suits on 24 Jul 16 however only 2 have been delivered. I don't remember the order details.The payment was done online. My phone no. is [protected].The total value was Rs 4267/. Details of the payments are POS PRCH POS[protected] www.craftsvilla.com Mumbai dated 24 jul 16.The suit not delivered is of green colour. The other two suits were delivered on different days with the last being delivered on 31 jul...
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M
makwana Meena
from Mumbai, Maharashtra
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Order No.103544347

Address:400019

Product received not as per order.
Not satisfied....
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Address:Mumbai City, Maharashtra

What i order that watche is very poor quality return back my money i didn't like that.the dial was very broad and belt was cheap quality. Very havy also pls take return i don't want ds .what is this iam a writing essay in exam half take my complaint and rply for my order refund immediately...
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T
tr1
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Not get product till now

Address:Kanpur, Uttar Pradesh, 208001
Website:craftsvilla

I order my dress on 27july n till now i dont get it so when u will deliver my order reply me kindly i want that dresd urgent to wear on my relative wedding your website shown that it will be deliver within 4 working day and its take too long please kindly tell me when u will complete my order atleast you have to reply me properly as soon as possible......
+1 photos
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M
Monoj Sharma
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong part recieved

Address:Cachar, Assam, 788012

Dear
Sir
I ordered a cotton salwar suit for my wife but i recieved a sinthetik salwar suit.Now i want to return it so please help me to do so.I recieved it 02/08/2016. Code TRK#[protected] Order Num:[protected]
Email i received :Your order with ID[protected] has been successfully placed. You will receive the tracking details once the items are shipped.
Your Order Details
An image
Miss Charming 2016...
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H
Hema Rana
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want to return the product order no.

Address:New Delhi, Delhi, 110058
Website:craftvilla.com

This is to inform that i have ordered two suits from craftvilla against order no[protected] and[protected]. But the suits which i have received are very poor in quality and even are damaged. I have just wasted my money. I want to return these two and i have mailed to customer care (Ticket no 1136065) but nobody is contacting. I think craftvilla has received money so nobody is bothered about customer satisfaction. This was my first and last...
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V
vishnawat
from Allahabad, Uttar Pradesh
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Unethical behaviour

Address:Allahabad, Uttar Pradesh, 211002
Website:craftsvilla

My order no[protected] which was a lehenga that i purchase from craftsvilla was not in good condition . i just want to return my order.
yellow fogg lehenga blue lehenga....
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A
aartijanbandhu
from Queula, Goa
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Dress material quality is very poor

Address:Amravati, Maharashtra, 444606

My name is Aarti Janbandhu, I want to return my product back. i ordered decent fabric white patiyala suit, order no.[protected], which Material is very bad, so pls return my refund as early as possible...the structure of suit is very lowest quality as per its price. pls accept my complaint and give me refund back ... thanks....
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M
Matharu Singh
from Nawanshahr, Punjab
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Return lehengas

Address:Surat, Gujarat, 395010
Website:Craftvilla.com

Clothes delivered are not same as shown in the online shopping sight ie.fabric and lacework is very low quality....
+4 photos
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R
Rupanshi Garg
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding my lroduct which i used to order earlier

Address:Panipat, Haryana, 132103

I got my curior and it was not like that which i had seen in the image .i thought it was heavy in weight bt it is too light and donot have that type of features in it.i got disappointed and do not like it.I dont want to take it and please take it back with u. Thanku bt i dont want to have it . Write now tqke it back and again i am not interested in your shopping app.thanku for this wonderfull dress....
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