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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Kolkata
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Dell India reviews & complaints page 59

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A
anil sharma
from Surat, Gujarat
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Poor dell technical support and after sales service

Address:400076

I purchased dell inspiron 20 two in one 3052 series from a dell outlet in mumbai on 11 sept. 2016 with service tag jj83b22 and express service code [protected]. The machine was delivered on the same day and after opening the packaging it was switched on by the delivery person and i was left on my own to struggle with all teething problems namely ms office trial version which was installed did not function at all. Further, as per the dell...
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P
pkarir
from Kolkata, West Bengal
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Laptop model no 3460 latitude so no 5qsnc82

Address:110087
Website:CONSUMER COMPLAINT

Sir . I have purchased laptop model no 3460 latitude so no 5qsnc82 express no [protected] on 26th september, 2016. After 2-3 days it start hang up and automattically restart. Hang of laptop is in out look, word file and others like vedio. Today laptop restart more than 3 times in 45 min and hanged in 15-20 min. I have tried to call at customer care at 630 pm but it was closed. Kindly look into matter...
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H
hrudayC
from Vasai-Virar, Maharashtra
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Dell laptop is not working for wifi or with ethernet connectivity

Address:Thane, Maharashtra

I have Dell Inspiron 15 - 3000 series. This Laptop we bought in March 2015. From the beginning we have observed that this Laptop is very slow with Windows 8.1 and 10 as well. But the major problem is that it is not connecting with Wifi connectivity most of the time. At the same time my other laptop is able to connect Same WI FI connectivity.

I am really disappointed with this laptop and i come to know that this series has...
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O
omsjat
from Thiruvananthapuram, Kerala
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Frequent failure of the system dell laptop service tag cqf2w32

Address:Ernakulam, Kerala, 682004

Dear sir,
I purchased dell laptop model insp5558 vide bright sun computer, cohin invoice no. 2348 dated 2348 on 24 dec 2015. Follwoing are submitted.
(1) after five months of the operation systems's lcd was replaced by dell there was lining in the centre.
(2) in sep 16 its hard disk and power swithc was not working properly and was replaced.
(3) in sep 16 after again os of the system was corrupted.
Am seeking...
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A
Abhijit Kalita
from Kolkata, West Bengal
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Dell service centre

Address:Kamrup Metropolitan, Assam, 781003

I had a very bad experience at the dell service centre in guwahati (m/s delight solutions) when i visited to get my dell inspiron 13 7349 repaired. there was some problem with one of my usb ports due to which the port was not detecting any device. the person in charge, after examining my laptop, told me that i should get my motherboard replaced, and that it would take 4-5 days to get it done. since i had some important work, i did not submit...
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P
prabhudayal1311
from Kalpetta, Kerala
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Faulty software from day one

Address:Bangalore, Karnataka, 560036
Website:www.dell.co.in

I had purchased dell inspiron 15- 3555 windows 10 laptop on 14 june 2016.
From beginning software problem, slow bootup, shutdown, overheating, freezing happened.
I took it to service center twice, but they checked it and said there is nothing wrong in it,.. Finally i submitted my laptop on 17 august for full checkup. They did put default software again by formatting, and i was assured that it will not give problem afterwards....
+3 photos
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R
RAsrani
from Bhopal, Madhya Pradesh
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Dell laptop warranty wrongly updated

Address:462011
Website:www.dell.com

We have purchased dell laptop from m/s yantra infotech, bhopal on[protected]. it was told product has 1 year warranty which should end on[protected]. but on checking it online warranty has ended on 05th june 2016 and 05th sept 2016 respectively.
Invoice has been wrongly updated by dealer/ company.
Now the product is not performing well due to which my work is getting hampered.
Need to get a replaced asset and compensation...
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sumen
from Basirhat, West Bengal
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Dell laptop warranty

Address:Raigad, Maharashtra, 402108

Sir
This is my humble request that5 and the delivery date 26.11.2016. model number dell inspiron 3541 notebook (x5 i have a dell laptop shopping online shopping was the order date 22.11.20160171in9) (amd apu a6- 4 gb r. j450j52 serial number. snapdeal order id number 21.11.2016 [protected] 1 year warranty. my laptop has become the perimeter helf technical like me. please, on my laptop.

Thanks & regards
Sumen...
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N
Nilesh Gawade
from Mumbai, Maharashtra
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Dell Service center not repairing the laptop

Address:Pune, Maharashtra, 412115
Website:www.google.com/maps/uv?hl=en&pb=!1s0x3bc2c07409850101:0x971c33ffa78c58ce!2m10!2m2!1i80!2i80!3m1!

Hello Team,
I have purchased Dell Inspiron 3558 on April 8, 2016. But due to my charging port issue i have given my laptop to your authorised service center below

DIGICOMP COMPLETE SOLUTION LIMITED, SADASHIV PETH, PUNE

Laptop given to service center DATE:- 1/8/2016
Todays Date :- 29/9/2016

Its almost 60 days i am not getting any call from service center and still i am waiting for...
+1 photos
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S
Shiw ratan nakipuria
from Siliguri, West Bengal
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Dell laptop inspiron X560566 (6558)(563FZ52)

Address:Darjeeling, West Bengal

I had purchased the above laptop (Code [protected]) from Siliguri vide Bill No. Slg/Retail/00085/16-17 dated 09.05.2016 from Technocrat Infotech Private limited. Right from the date of purchase, the laptop is running extremely slow.It takes around 15 minutes to open. I have made several complain with your customer care center. They have attended to my request but the my laptop is still not alright. I have missed a lot of my classes and job...
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C
csubbu2000
from Delhi, Delhi
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Purchase order is not delivered

Address:Chennai, Tamil Nadu, 600077
Website:www.compuindia.com

Order for Desktop placed on 19-Sep morning

Still delivery date was not committed

every time same reply within next `2 days' it will be delivered

Also they quote Cauvery water dispute and Tamilnadu vehicles not able to come to Gujarat

This was a bluff because we are on business too and we know what is happening in these states on our day to day need materials

I have...
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A
amitaslive
from Idukki, Kerala
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Dell speaker faulty

Address:Khargone, Madhya Pradesh, 451001

I purchased dell internal speaker as on date[protected] from chetak dll center but they speaker faulty and when i call chetak dell center indore they tell us internal speaker no warrranty.
What i do please tell, speaker prize 1600
They tell us internal speaker no warranty
Please solve the issue as soon as possible

Mobile no. [protected]
Email - [protected]@gmail.com...
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D
Dr Sambhaji Chavhan
from Ankleshwar, Gujarat
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Worst service from gng electronics/compuindia.com (Dell express affiliate)...

Address:Latur, Maharashtra, 413517
Website:compuindia.com

I ordered dell battery and they sent me charger from compuindia.com (Gng electronics)... Even after 10 days also they could not make any decision regarding this matter and no any one receiving call once u call to their customer care... Very sad experience... Its complete part of negligence and irresponsibility... I request dell immediately to cancel the license of gng to avoid such cheats... If you searched online they cheated many customers......
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M
Manish Tiwari80
from Mumbai, Maharashtra
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Led monitor dell 19 inch

Address:401107

Led monitor dell 19 inch
I have purchase a dell 19 inch led monitor serial number
CN-0657PN[protected]H-0S5B. purchase in june 2015 monitor got black patches automatically. I registered a complain with dell company regarding patches on September 12th 2016. I recieve an email from company regarding my complain number[protected]. Company asked me to send monitor front and back pannel images along with monitor serial number, purchase...
+1 photos
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G
Gaurav Umbarkar
from Chennai, Tamil Nadu
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Screen of my laptop is damaged

Address:Mumbai City, Maharashtra, 400057
Website:dell

Respected care, i had purchased the dell inspiron 15 3543 on 11th november 2015. Now its having some issue with display screen. When i go to dell service center they told me that warranty is already expired on 12 march 2016. I can not work properly because the display screen of my laptop is damaged. Please help me for correction in my laptop warranty period so that i can repair my laptop in dell service center.

Thank youbr...
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J
jivin panjwani
from Mumbai, Maharashtra
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Inspiron 3537

Address:Thane, Maharashtra, 421501
Website:Dell Support

My Laptop's down arrow key has got some issue. Yesterday when I called Dell Support they said it wont be replaced even if it is under warranty. alter when my engineer called they said that customer said product has been damaged and that is why key got the issue, whereas I never said so that my product got damage. I mean how can they lie. This is not right. Customer buys the product pays so much for this kind of service or product??
Service...
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A
Anukool Mishra
from Auroville, Tamil Nadu
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Warranty is still not upgraded

Address:440016

My 3xpress service code is [protected].I bought it in november 2014 under the warranty scheme 1+2 year warranty for which i paid 1200 to dealer.but now when i want to change my parts they said my warranty is for 1 year only till 2015 and it is lapsed.My retailer already send the mail to company from priya computers durg to upgarde the warranty but still its 20 days and no reply form dell company....
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Address:Pune, Maharashtra, 411038
Website:www.dell.co.in

Call to Dell Customer Care (Akansha Yadav) for reporting issue and trouble shooting on May 24, 2016.

Payment for the required part (display panel) was on June 16, 2016.

45 days after payment the part was not delivered and refund request forwarded. Negotiations for refund go on till another month.

Today Septemeber 22, 2016. I have not received the refund yet....
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S
sk rashid08
from Kolkata, West Bengal
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The laptop is not getting on from last 15 days

Address:753001
Website:dell.com

Hello Guys My Name Is Sk Rashid I have Buy Dell inspiron 15 3000 series on[protected] just after May 2016 onward i start Facing the Problem in the Laptop then i start rasing the Complain to Dell Tollfree But no Support has been Done Yet i asking them to replace the Laptop they are play mind game in my life My biggest Mistake that i have chosen Dell Laptop My [protected]@gmail.com...
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G
Gupta Madhuri
from Noida, Uttar Pradesh
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Dell inspiron 3543 gpxjf32 service code no 36396505118

Address:Gurgaon, Haryana, 122001
Website:www.dell.com/support/home/in/en/inbsd1

Bought this laptop in january 2016 this year, and facing regular problems with battery issues as well hanging and wi-fi disconnection., leading to data loss as well .
when connected Dell customer care they reflected warranty over.and Dell vendor is leat concerned and not forwarding my complaint further.
when connected Dell Area sales manager Mr.Prakash Ranjan he is just giving sweet promises for last one month.

Highly...
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