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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 16, 2024
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DTDC Courier & Cargo reviews & complaints page 125

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P
Parno
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Damaged parcel

Address:Jangipur

I send a parcel ( some homeopathy medicine) in Hyderabad on 14 th March . When my sister got it a bottle was broken . Not only that, the packet was torn ....
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Address:Vasant Kunj, new delhi

Sir/Madam,

I had booked for delivery with consignment no. D80252817 to Kottayam, Kerala from Delhi
Please see the tracking which I have attached.

The packet has been received but the package was not delivered to the residence. Your in Kalpuzha, Kottayam district, Kerala informed us of the package arriving at the on Saturday 13th. March 2021 but the person there told us that the packet cannot be delivered...
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R
RaviGupta2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not received but marked as delivered

Address:B-023, DLF Express Greens M1, Sector - 1, Manesar

A packet was booked on 17th March 2021 at Bangalore to be delivered to my address in Manesar Gurugram. The tracking number is B76329639.

The courier guy did not come to my society and has no record of entry with the society security. But the courier is marked as delivered in online tracking on 19th March 2021.

I have not received it. There were medicines worth Rs 3500 in the package. I would like to receive...
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R
Rajiv Narula BSK
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Undelivered consignment

A courier was sent to Srinagar Srikot Uttarakhand bearing id T2332752. through booking dated 24.02.2021 and delivered on 27.02.2021.
There are 2 issues:
1. The courier was not delivered to the bonafide recipient and was handed over to some unauthorized person who scribbled his signatures as a token of receipt of the packet. The signatures cannot be deciphered.
2 The bonafide recipient spoke to the local DTDC in charge,...
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I varun arora s/o late. Raj kumar r/o rz-89 indra park uttam nagar nd. 110059. Wants to complaint about delivery of my consignment which is consisting of activated credit card has been deliverd to someone unkonown named harshi relationship showing family member. This may cause such bluneder of cheat or financial loss.
Who will be responsible is any financial loss would be happened through that card....
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I got a call from madurai dtdc branch on 18.3.21 from this number [protected], saying that I have got a parcel to my address in melagaram, tenkasi.. the person who spoke was extremely rude saying that they don't have service in melagaram and told me to collect the parcel from tenkasi which is merely 10mins from my home.. this has already happened and I chose to ignore and went and collected my parcel from the office.. this time, the way the...
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S
Sreeparnad
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Tracking Number Invalid

Address:Bhauri, Bhopal, MP

I have sent my non box parcels through DTDC on 25.02.2021. As I tried to track the parcel it is showing no data available. The person booking the parcel in Bhopal first told it takes time for the website to update your information. Then I was told the person booking it may not have updated the status. Afterwards I was told there was some issues and the parcel was on hold. Now the consignment number I was provided with has become invalid for...
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Address:DTDC THAMPANOOR ARISTO JUNCTION Branch

We had sent two computers through dtdc courier from trivandrum to mangalapuram after reaching there its found that a hard disk inside the computer gone missing, this is a pure case of theft, that harddisk contains important medical data, the hard disk is worth 5000 and the data is priceless and more than a years work pls take necessary action... Contact rahul [protected]...
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J
jr7786
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Product not delivered

Address:Amreli

AWB/consignment number W00772069, Status on 9 th March 2021 is Out for delivery..buy yet now i have no received my products.i contact our city DTDC office, but not get proper answer and said your parcel not revived at our office....
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Consignment no : D64264525 was sent by my student from Bangalore. I am still waiting for the delivery here in Coimbatore. However it has been marked as delivered in the website. Further it is marked that it is has ben delivered to an address which is wrong.

I have raised a complaint and the dispute no given to me is 17894.

Would appreciate if the franchise or whoever gives a responsible solution to out query...
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A
Amal Mazumder
from Agra, Uttar Pradesh
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Very Poor Delivery Services

Complaints Against Consignment no. K28644181
My parcel assignment to return my address (Kolkata, WB) from Mumbai on the 3rd March 2021 and Still now I haven't received yet, from last 12th March I am listening out for delivery,
DTCD services taken more then 13 days to return my very urgent parcel. Its really poor experience with this services....
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K
Kazi Samim Ahmed
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Not delivered

Address:Pune

My DTDC consignment no. K28646955. It's showing not delivered. Reason is restricted entry(otr). Last updated (13th March) is viman Nagar master franchise.
It's a very urgent document to submit that proper address. One of my friend send the documents through post office & his documents delivered within 7 days but he didn't get this types of pathetic issue. It almost 5 days over but the courier didn't delivered yet. Very pathetic/disappointed...
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I
Ishang1502
Feb 18, 2023
This thread was updated on Feb 18, 2023
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Badminton racquet lost by your courier service

Address:LIG-92,PHASE-I,SHIVLOK COLONY, RANIPUR MORE,HARIDWAR

Sir,
Few days back I got my courier which was supposed to pick my clothes and all the stuff from my college hostel .When I received my things, packing was loose and badminton racquet was not there which was packed outside the cartoon and inside the packing as shown in the photo Sent by your delivery guy when delivering.
So I want my badminton racquet or otherwise I complain in consumer forum...
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V
Vinod_Ranote28
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Half Material Received

Address:Solan

My parcel was sent from Baddi on 23rd Feb 2021 to Lakhimpur Assam . Usually parcel gets delivered in 5-6 days. The tracking details of DTDC parcel shows that the parcel is arrived and the party received only one packet and the second packet is still on the way and yet I haven't received the parcel. The DTDC service is so pathetic, they don't take attention and don't even have the courtesy to give proper reply. I am assuming I have lost the...
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H
HarryKerala
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My product was stolen

I returned a mobile phone to Amazon India via DTDC on 25/01/2021. The product was not delivered. Therefore we requested a return to origin. After several complaints, call backs and follow ups, they returned the package to us on 13/03/2021. Almost 1.5 months later. The worst part is that, when we opened the box, the product was not there, just some cello tapes, paper and the original product box with charger and cable.
They stole my...
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IshwarSingh16
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Received severely damaged Laptop

Address:Near Govt College, Rupnagar, 140001 , Punjab
Website:www.dtdc.in

I used DTDC courier service to send my laptop from Ropar to Pithoragarh.
Consignment No: D64072574
Client no: [protected]
I received the laptop on 6 March, with its whole body damaged.
Most probably because of the packaging as the edges were not covered with the bubble wrap. The service provider himself packed the item. Packaging was pretty bad.
I called the service provider and described everything. He...
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Sir

I am currently working as Food safety officer, food Safety department, Govt. of Kerala in Palakkad district, Kerala.I had sent an official letter as courier to Govt Food Analyst, Regional Analytical Lab, Kakkanad via DTDC courier service on 6th March 2021 from DTDC Courier service, Shornur road, Thrissur town.I had clearly mentioned the receivers address with pin code and phone number on the cover.I also got courier receipt(Courier...
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I have booked a courier on 10/03/2021 via dtdc consignment number U02776300. It has been two days and the product had to cover only a distance of 120 km from ayodhya to lucknow. I tracked it today, it is showing wrong address, product not delivered even if the address was complete ly correct.Extremely disappointing....
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A
Amit Kumar Panja
from Mumbai, Maharashtra
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Frauded By DTDC

Address:11401Joypur Amta-2 Howrah,

Dear Sir/Madam, I am Amit Kumar Panja, A Franchise owner of Joypur Amta DTDC service, My FR Code- KF2930, DTDC totally cheat with me by monetary lose creation. They not paid me any amount for 200 pics courier delivery, then I apply for closed my franchise but till now they not closed & no security money refunded. Please take a necessary action about this type of cheat....
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A courier was booked vide consignment No V61199912 on 1st March 2021.

for The Teacher in charge
Falakata B.ed. College
Swastik Bhawan, Muktipara
PO &PS Falakata
Dist : Alipurduar-735211
Contact : [protected]

the same was not delivered till the 9th of March with a comment that address correct by pincode incorrect..phone number of the destination and the sender was also written...
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