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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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+91 80 2536 5039
627
824
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+91 80 2551 4461

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DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 134

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N
Ni2609
from Durg, Chhattisgarh
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Shipment didnt get delivered

I booked one courier from DTDc courier services, Roshan Pura, opposite Bapu ki kutiya new market Bhopal on Jan 9 2021 .
Shipment details are as follows:
From : Bhopal
To : Katni
Shipment type : others
Delivery Charges : Rs 130

Because of the mistake done-by the Franchise in entering the destination pin code, the parcel has reached to Panjim, Goa instead of Katni

Katni Pincode...
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I haven't received my product from DTDC. There is no proper response from the customer service.
I was asked to go to all the way to Siliguri and collect my parcel. When I went there, the staff instead of looking for my lost parcel asked me why I went there after a month. It was their job to deliver my parcel and not the other way round. When I asked to meet with their manager, they did not let me meet him.
The customer care...
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U
ULTRA OFFICE DURGAPUR
from Ka�nke, Jharkhand
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Poor & worst Delivery

Address:RC 101, GITANJALI PARK, CITY CENTRE DURGAPUR

From burdwan to durgapur delivery takes 7 days which minimum time taken by 2 days....
+1 photos
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P
Prarthana vardekar
from Powai, Maharashtra
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Item not received. During tracking it shows delivered

Consignment no D63101001 for Mumbai.
Tracking status shows consignment delivered successfully on Tuesday but I have not received the parcel.
Request the matter may be investigated for wrong status and instruction be given to made the delivery at the correct address as soon as possible....
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O
Osheen Nasar
from Mallasamudram, Tamil Nadu
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Delayed Delivery

Address:57/2,Hajiyar Illam, Masthan Street,

Hii...I placed my order on 11th Jan 2021 tracking ID V60768605 and suppose to deliver my order on 13th Jan 2021 but i didn't receive it...The package contain wedding materials which i needed immediately...I'm really disappointed with your service...Try to deliver it by today...it's emergency...
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A
Amal Yusaf
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tracking Updates not available

Address:Pairknots, Veliyankode

I sent a Consignment from Kerala to Maharashtra On[protected]. The Consignment number of the same is R39799638. The tracking is not available when i tried as the update says Soft data uploaded and the origin destination is not also showing, but the Local franchise has already sent the Consignment. When i tried to Raise a Query on DTDC Website it said that the Consignment number is Invalid.
This is the Second time DTDC is messing with...
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S
Swami Nath Singh
from Ka�ma�rha�ti, West Bengal
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Courier not received by consignee

Address:carve nagar pune

Bundle of books sent to pune to my daughter on7thdec2020but steel not reached...
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T
toki597
from Mumbai, Maharashtra
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Item broken

I booked my suitcase on 4th Jan 21 vide ref no. D 85607598 from mumbai to kochi. It rchd after 10 days on 12 jan. Suitcase handle got broken while transit from mumbai to kochi. R u going to pay any compensation for reparing. You spoiled my suitcase. Look into this matter and revert bk....
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M
monikabalan
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Not updated

Tracking no. D75919109

Booked on 5th jan.. Status not updated still...
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18187790 for DTDC C/n no.R39823275

Even after numerous calls, endless waits on phones, and repeated promised, the courier is not delivered.

This is clearly breach of trust, and service commitments.

This delivery is extremely important to me, seems like you have lost it, and are taking me into a loop o[censored]nending calls.

Please respond to this at the earliest.

Friends,...
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HI, I have not received any parcel on Tracking Id/ AWB number - U01688743. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap.
My mobile no. - [protected]...
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A
AishwaryaRajulu1
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No data available while tracking

I am searching D63777791 AWP number it us showing no data available...
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T
toki597
from Mumbai, Maharashtra
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Pkt not rcvd at destination

Address:SLt sood, naval base kochi

Pkt booked on 4th from mumbai for kochi but till to date not rcvd....
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F
Forgot
from Powai, Maharashtra
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Received my consignment in completely damaged condition

Both my trunks and the two boxes in which my things were there are completely damaged and broken.Need my refund.Want a strict action to be taken again DTDC personal Rajeev Kumar and his supervisor amarander Pandey, who is regional officer Delhi that inspite of my repetitive mails they didn't even bother to respond back.I am following up over mail for this complaint since 26 dec2020.

Himani Singh
[protected]...
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N
niravr
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Delay in Shipment Delivery

Address:Rajkot Gujarat 360001

Hi I have submitted pickup and drop facility request for courier containing laptop on 6th Jan 2020 through MyDTDC application. Tracking ID id #F30099874. It was picked up on same day. Origin address is of Rajkot Gujarat 360001 and Delivery address is of Porbandar Gujarat 360575. Usually shipement for the same distance delivered in 1 day. But I am observing unnecessary delay in delivery. Inspite of provding correct delivery address they mistakenely...
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A
Administrator Coresonant Systems Pvt. Ltd.
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Courier delivery to wrong person

Dear Team

We have send the some important documents as on[protected] . This is our docket no : v60682758. We didn't received the courier still date.

But it will shown like delivery was received by Mr. manoj.as on[protected].

Kindly look into it and please resolve the issue on immediate effect ....
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S
sumitrbansode
from Delhi, Delhi
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My Parcel is returned to origin without informing me

Website:DTDC

Hello Sir, My parcel sent from Bangalore to Pune with DTDC courier service. The delivery address in Pune is deliverable but they sent my parcel back to origin without informing me.
I did not get any call for delivery and they have closed the complaint query automatically which was raised by me.
Consignment No. - B75566123...
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S
Sai@kesi521
from Delhi, Delhi
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Product damage, misplaced,Rude behaviour

I am totally dissatisfied with the service.and the complaint is about the rude behaviour of your employees at Nagole branch.
I've sent the courier with experiment material from Bhimavaram to IICT tarnaka Hyderabad on 28/11/2020.and it was not delivered in the specified location and misplaced to PUNE Maharashtra.
Again I sent the courier from Bhimavaram to IICT tarnaka on 31/12/2020 and now the parcel is not delivered and it's...
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SUNIL KUMAR AP
from Delhi, Delhi
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NO Proper delivery of items from DTDC ranny branch

Address:Veterinary Surgon ,Vechoochira ,Pathanamthitta (Dist) Kerala ,India

A billing machine from Softland India pvt ltd that came to the Govt.Veterinary Dispensary Vechoochira, Pathanamthitta Dist.Kerala on the 01.01.2021 was returned without any notice.and the staff working in ranny branch behaved very badly.

The courier details is R[protected]Billing Machine from Softland India Pvt.ltd Trivandrum

The details of Misbehaving office and the staff is given below
Courier DTDCbr...
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K
KetanB
from Delhi, Delhi
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Theft/loss of part items inside packing

Address:Sundernagar

I had ordered for Peanuts(5 kgs) from Sikandar Foods Sundernagar Gujrat vide DTDC EXPRESS no D63717946 on31 Dec 2020. There were supposed to be 10 packets of 500 gms each in the package. the total weight of the package as recorded in the courier slip is 5.800 kgs (which must be including the packing).
i recieved the package on 05 Jan 2021 and found only 8 packets inside.(Total 4 kgs only).The package seemed to be sealed with tape etc...
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