DTDC Courier & Cargo Complaints & Reviews

I am Sreya Sajeev from Idukki, Kerala. I have informed DTDC o[censored]nprofessional behavior of staffs at DTDC office Rajakkad, Idukki, Kerala twice. So far I have contacted DTDC with regard to 3 parcels. The parcel has been send in the name of a third party.

Incident 1 - It came to my notice that Rajakkad, Idukki office is not providing doorstep delivery and on request, employee asked me to collect it from office and told me he...

Package undelivered but shows delivered somewhere else
No answer from dtdc bad review its 2nd time...

When enquired for POD copy in DTDC customer Care, there response is very poor and not able to reach the Concern DTDC person for POD copy.

Kindly send POD copy for docket no D94808862 delivered on 18th Nov to Siemens LTD.

To below mailID :

i.[protected]@siemens.com...

A gift hamper was sent by my organization which reached Kerala Peruva DTDC office on 29th Dec 2020. Personal refused from delivering the product and mentioned that he would do door delivery upon having consignment to be delivered to a bank which is situated near by my home. Upon asking question he used abusive language and threatened....

The courier team is calling me and giving bad words when I ask about the service.

They are continuously calling and asking me to come outside my house.
Giving threat calls.

Please look into this as it is a very worst service which you are giving to your customers.

X68595007

I've never experienced such service in my life... Pathetic

I'll go to consumer forum...

Consignment no. D75714148
Almost 15 days passed and I didn't received my parcel.It's being too late.From 13 days it is stuck at one place. When I reached the branch where the consignment is, they told that they will deliver it within 2 days.But I didn't received it.When I visited there after 3 days and at this time they told that they don't have the parcel.
Please sir, I need the parcel. It's urgent.It's being too late....

Agent rejecting to deliver at our home location situated at the village....

Tracking number C04548691. .

Parcel missing.. There s no proper response from dtdc side...

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Yesterday I got tracking from my dealer and it isn't showing....

My name is Anand Sathyanathan. My employer, LinkedIn availed the services of DTDC for sending a parcel ) gift box to Kerala from Bangalore. Consignment number: D61908958.

The courier was received at Kozhikode, Kerala on 29/12/2020 around 07:30 PM. Since I was not at home, my mother collected the item from the delivery representative.

When the courier was delivered at Kozhikode I found that the package was tampered...

Consignment number: H21845652
Booking date 19/12/2020
Tracking showed not delivered (receiver not available) at 21:39 on 21/12/2020
Tracking showed delivered successfully to Mahesh (self) at 19:00 hrs on 22/12/2020.

It is to note that the delivery person never contacted receiver either on 21/12/2020 or 22/12/2020 for confirming address or landmark.

It is to note that there is no person named...

The lady misbehaved and asked to relocate my home since they can't deliver at the provided address.
Her contact number [protected]...

I have sent a parcel through DTDC from Indore office, but it has not reached and the staff is misbehaving and not providing any details....

Complaining about delaying Service and not attending calls whereas courier been send in Dtdc plus.
Took payment immediately but very rude and rough Service Specially by Amita madam.
Highly Disappoint With Service.Consignment No- V90344524.
Courier not been received yet been 3 days now....

I placed a courier booking on 23rd of December to get it sent from Patna to Chandigarh. The service was DTDC green yet the website still shows that the item is on transit ever since 25th December, and it's 29th December. It's still stuck in Delhi so what's the use of paying such an amount to an apparently reliable company when the item is still in transit from a date long ago?...

It has been almost 13 days and my package has not been delivered, my tracking I'd d62395234.
Pathetic response from the customer support team...

D76548905 is my courier tracking number sent by my company. On website they are saying address is incomplete or wrong.

Pin code is rightly mentioned as 801505, Phulwari Sharif, Patna.

No one has called me yet.

I have a feeling of my package will be lost.

Package has reached patna from Gurgaon, but DTDC seems to be searching the pin code at wrong location..

Kindly give...

I sent a courier through DTDC from Bengaluru to Kolkata on the 19th of December. I was promised that the courier will reach on 23rd of December.
However, the courier delayed. After 21st December there was no update on the DTDC portal about my product. On complaining to them directly, I got a response to wait till 26th. I paid close to 3700 to make sure the product reaches on time and then I am asked to wait.
Firstly this is...

Sir I was sent a conginement of auto parts from delhi to imphal by conginement no D62395234. On 16 dec 2020.
I have tried calling the customer support team many times but he problem has not been solved yet.

I hope you to resolve the problem Asap.

Regards
Birjit...