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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo reviews & complaints page 76

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N
Navya11
from Patna, Bihar
Oct 20, 2021
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I haven't received my order

I haven't received my order yet. I placed my order on 7th but I haven't still received it yet. I was supposed to receive it on 11th but it been 10 days. On the tracking link it is showing Not
Delivered - LAST MILE MISROUTE-(OTR). Please help I want my order Asap. It was a online paid purchase...
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A
Anupaprudhivi
Oct 20, 2021
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D68120051: consignment redirected

Hi,

I sent my package from palaghat, Kerala to Andhra Pradesh. The initial TO address was given wrong, it reached at Nellore facility and redirected to Vijayawada. When I saw this, I called Palaghat facility to change my address. But the new destination was never changed and also the tracking history shows that delivery was attempted but we never received any call. When we talked to GuDUr facility, they have no idea about...
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K
Koul333
Oct 20, 2021
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DTDC not addressing my courier issue

I couriered my Parcel containing the valuable items through DTDC courier services. The items were delivered at the destination but one of the items in the Parcel was LED TV which was badly Damaged and Broken by the DTDC.
I have raised multiple complaints amd reminders to DTDC customer care support for past several days, but haven't received any satisfactory response from their end as of now and they are doing the false commitments...
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R
Ruhi Paul
from KOLKATA, West Bengal
Oct 19, 2021
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Continuous Rescheduled Delivery

I am regretful to say that i am much disappointed in your courier services. Firstly, i called and a woman picked up the phone and told me to text my query..after that she told me i will receive my package 16th oct, 2021. But i have not receive my package till now today 19th october, 2021. But on dtdc site, there is showing out for delivery and each day end this is showing rescheduled..two times they rescheduled ..i didnot get any phone call...
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S
Ssgarima
Oct 19, 2021
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My order is stuck at fdm prepared

My order status is stuck at fdm prepared from 16october today is 19th October
Consignment number W60311843...
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P
pradhan21174
from Bhopal, Madhya Pradesh
Oct 19, 2021
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my document no v71722021 lie to me

Address:Village khudel khurd

MY COMPLAINT AGAINST . DOCUMENT NOT delivery to me.
dtdc office said to me . not deliver your area . so retrun it, but we received main 19.10.2021. hw write to me

your Hi yogi shaligram,

The said shipment RTO received at Origin

Regards,
Bhonu Dubey
Customer Success Team
DTDC Express Ltd
On Wed, 13 Oct at 10:42 AM, DTDC Customer Support wrote:
Dear...
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A
asko
Oct 19, 2021
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Delivery Issue

I have booked a parcel from Mathura for Darbhanga on 9th October 2021 and the amount which they have charged for the same was 1000 having the docket number - D89120258. The parcel has arrived at Darbhanga on 17th October 2021. The parcel was out for delivery on 18th oct 2021 at 13.01 Hrs. but in the evening they are sharing the status not delivered (Address incomplete or wrong). i am receiving parcels everyday on the mentioned address. after...
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N
Narender Patwal
Oct 19, 2021
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Material Not Delivered

Address:2-B, 116

Hi Team DTDC
This is to inform you that i booked a shipment with 3 pkt on 8th Oct 2021 and Docket No Is D89078138
Pickup Address is Vaishali Sector-2, Ghaziabad, UP, INDIA
Delivery Location is Amritsar, Punjab, INDIA

Today is 19th Oct 2021, almost 11th day is running but material not delivered...when we checked details over DTDC Portal and found that shipment is available at Bareily, UP Location.
br...
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R
radhika chary
Oct 19, 2021
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Invalid consignment number

DTDC Consignment H26446591 ... This is my consignment number from hanmakonda telangana it parceled on[protected] till now not reached...
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M
Mitul De
from KOLKATA, West Bengal
Oct 18, 2021
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Package not delivered in time

Address:9/2A SIR GURUDAS ROAD, Kolkata-700054

I live in Kolkata, West Bengal.
My consignment number is K51783301
Package was about to deliver on 18.10.2021 but nobody came or called. Later they uploaded in status that my door was locked but I was in home only.
Please deliver my package as soon as possible....
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P
Praveen Bisen
Oct 18, 2021
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Booked a courier through DTDC, courier not traceable

Dear Sir/mam,
I was book a courier through DTDC on 2nd October 2021, its very important document (orginal medical bill and report worth 13 lac) till date dtdc representative dose not know where is my document.
Origin address - Ahmedabad
Destination address - Gurgaon
For reference i am attaching courier receipt which provided by the shop owner....
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V
Vijay.sana
from Varanasi, Uttar Pradesh
Oct 18, 2021
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The concinemen reached to head office about 20 days ago but it no to delivered to me

The medicine concinement reach in
City office but the concinment not delivered at me .
The concinement No-D887482 44 delivert date is 27 Sept 2021
But not delivered to me now a day...
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V
vijayaranib
Oct 18, 2021
Nov 8, 2021
This thread was updated on Nov 8, 2021
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DTDC courier - Delayed and damaged - Refund

Address:Sarakki J P Nagar, Bangalore

A food item/ fruit box courierd from Kodaikanal on 8th OCT Consignment NO. D68756414 supposed to reach Bangalore on 10th, reached us on 18th OCT it took 10-11 days to reach Bangalore, from 14 we kept calling their destination office Sarakki, JP Nagar
Bangalore and they had a wrong status to say - Customer not reachable/ Door closed till 18th until we called the branch to complain. By then the box/ courier containing fruits was completely...
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V
vijayaranib
Oct 18, 2021
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DTDC courier - Delayed and damaged courier - Refund

Address:Sarakki / J P Nagar DTDC
Website:www.dtdc.in

A food time/ fruit box courierd from Kodaikanal on 8th OCT Consignment NO. D68756414 reached us on 18th OCT 10 days to reach Bangalore, from 14 we kept calling their destination office Sarakki,
Bangalore who delayed it even more without delivering with a wrong status on their site to say - Customer not reachable/ Door closed till 18t. But as the box/ courier contained fruits it was completely spoilt / rotton with stinking foul smell,...
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N
Neeraj singh gariya
from Kharagpur, West Bengal
Oct 18, 2021
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Broken television

Address:Haldwani,dtdc office,kamaluaganza

I am complaining about my television which was couriered from Haldwani to Kharagpur. My consignmwnt no. Is D88762922 by dtdc. My t. V is broken at the time of recieving.They does not know how to handle this thing carefully. I am claiming for my t. V.
Kindly take necessary action on this account.
And provide us for the procedure of claiming of my parcel....
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C
cv_rocks89
from Noida, Uttar Pradesh
Oct 18, 2021
Oct 18, 2021
This thread was updated on Oct 18, 2021
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Courier status issue

Address:Sector 77 Noida

Hi Team, I have sent a courier on 14th october. It has been more than 3 working days and i cannot see any status on the tracker. It still shows picked up. What type if sluggish services is this. Tried calling you guys on customer service and no one is attending calls. Please track my consignmnet number from my registered mobile and let me know current status....
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S
Shaivi Gupta
Oct 18, 2021
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Package not delivered and even not returned

Address:New Patel Nagar opposite Ramkund, Orai

My consignment number is B79040102. I didn't receive any call from their office when my package is reached to the destination office (orai). After two days (26 September), they have generated RTO to that package but it is still showing it is in orai. If they have returned it, then now it should reach to the sender address. The incharge of their orai office (Sarvesh- [protected]), he is even not receiving any call.
Please help me because...
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A
Avinash42
Oct 17, 2021
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FDM prepared but still not out for delivery

Hi,
On 11th October 2021 I booked a courier from Bangalore and it was supposed to reach the destination on 14th. It's 17th October today and it has been stuck in Bokaro for no reason. The place is hardly 50 kms from here and it won't take 2 hours to deliver it. I tried to reach them via mail/call/twitter but no luck.

I request you to kindly take it as priority because it's related to my livelihood. Please make it get...
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R
rravi9622
Oct 17, 2021
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Books

Address:22/23, Sethurathinapuram, Manapparai

Courier not delivered properly it's became damaged...
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S
Syed Traders
Oct 16, 2021
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Lack of delivery time

I had booked a consignment on 05/10/2021 by air to
Consignment number: D67860292
Adress:Basil H Mansuri, Near M t school Opp vohra kabristan Salwa Naka
Khambhat 388620
Anand Gujarat
[protected]
10days over hence we don't got any update on it
I was expecting to be delivered in 2 days has I had paid air service and paid for it .....
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