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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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Bangalore District
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560047

DTDC Courier & Cargo reviews & complaints page 86

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P
Pankajakshan nair
Aug 31, 2021
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Bad service and bad talk to customer.

Address:Pankajakshan nair, Peroor house, vedaraplavu-po, charummood. Pin-690505.

Sir,
Some one sent me a live plant from 20 km far from my city.They send it 30th augest 2021.Today 31 augest 2021, 1 pm the said couriour reached at my city office loccated at charummood. So I call the concerned person of charummood dtdc office on 2 pm, and i call him again and again 3 more times up 3.30 pm.His phone was rnging.But unfortunately he did'nt attend the call. About 4 pm he made a missed call to me. Suddenly i called back...
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A
alphaecho9
from Angamali, Kerala
Aug 31, 2021
Sep 1, 2021
This thread was updated on Sep 1, 2021
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Refusal to deliver the courier

My courier No:T04769857 reached Ernakulam on 14.08.2021 but the dtdc centre refuse to do home delivery and saying "come to the office and collect it if you want, we will not deliver and you do what ever you want" i complaint to dtdc more that 10 times through also sending plenty emails to them. But everyday they say that they will definitely deliver today but not yet delivered till now(31.08.21), Today they are saying that we are returning...
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Shashankchaturvediaf
Aug 31, 2021
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Delivery of parcel

I booked a parcel at agra on 24 Aug 21 for delivery in delhi. I was charged 90 rupees and was told that the parcel would reach in 2 days. Today it is 7th day and the delivery still remains pending. There is no feedback from dtdc center and only tool I have is the online tracking system. A normal post would've taken lesser time for delivery as the distance is hardly 200km.
I need to know the reason for thesis delay...
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Narayan.1993
Aug 31, 2021
Sep 1, 2021
This thread was updated on Sep 1, 2021
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One shipment not reached in company address till time, Share POD of that courier

Address:Ahmdabad

On 26th July I shipped one docket to the Amhdabad branch office but when I talked in the office he denied that still they did not get and they asked about the POD of my docket. So kindly provide the POD of my docket. For the last 1 month, I am getting suffered from this matter.

Tracker ID: W01457557

Kindly provide the POD of this docket no...
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M
Mphi
Aug 31, 2021
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About a product

I ordered shoes and i tracked my shipment i didn't received my order but when i track it shows delivery successful how is it possible i didn't even received my order neither the delivery boy contacted me please sort out my problem...
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lathramathew
Aug 30, 2021
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Non delivery of Parcel

A parcel was booked from Mumbai to Jalna on express basis on 23 Aug 21. The same is showing the same status of transit for the past 7 days and even after 9 days it has not been delivered. The customer care numbers also state the same thing which is shown in the online tracking site. Despite raising tickets and escalation, the reply is always it is being indicated that the case is being worked up on. The company has no mechanism for escalating...
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Islamkhan212
Aug 30, 2021
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Laptop damage

Address:TANTI PATHAR, JOYPURE CHARIALI, JOYPURE, PO AND PS JOYPURE

I couriered laptop through DTDC and today the laptop got delivered but it was damaged. It's apple macbook and the usb port got damaged. I paid 1600 and asked the dtdc person to be careful as it's office laptop....
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S K Gousiya
Aug 30, 2021
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Change of delivery address

Address:Kappagal road 4th cross left side Bellary

D79638067
Respected sir/mam,
I have entered wrong pin code instead of entering 583101 i have entered 582101 so please change it to 583101 sir it's an important box....
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Cletus Varkey
Aug 30, 2021
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Tracking number enclosed

OPERATION MANAGER

Sir,
I highly appreciate to get your service to identify enclosed tracking number belongs to you. If it is so, would you please let me know is addressed to me by a supplier. I expected a parver from him and this as an official traking number to chase it. However, it is not delivered to me but shows your system it is delivered. The way your booking Clark furnished your document not readable it it is...
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Rudra Tank
Aug 29, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
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The package was robbed and exchanged

Address:Charkop, Kandivali West

The package which was sent reached after 2 weeks which was supposed to be reach 10 days ago and the package was robbed and exchanged, the original package was never received....
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Z
Zahoor Ahmad Bhat14
Aug 29, 2021
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Courier not received on expected time D67135186

Address:MAMOOSA

Dear sir/madam
dtdc failed to deliver my parcel on expected time given on booking time. I paid charges of air but they have sent parcel by road. I got loss of 30000 because of not receiving my product yet. Pay my loss amount otherwise i will go to court
tracking no;- d67135186
contact:- [protected]...
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A
Aparajita Mukherjee Banerjee
Aug 28, 2021
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I am complaining about no data available related staff

My shipping id or tracking ID is k37438063 when I am trying to track it is showing no data available. Pls resolve my problem as soon as possible . Where is my product?...
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Akhila adapala
Aug 28, 2021
Sep 1, 2021
This thread was updated on Sep 1, 2021
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Courier not delivered by DTDC

My DTDC courier no. U[protected]from Kanpur to Hyderabad )is not delivered.Tracker shows it is delivered.But I haven't received.I haven't got any call from DTDC. Complete Address is mentioned on the parcel.I have enquired my neighbours too about the parcel but nobody received the parcel....
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Address:Uslapur bilaspur chattisgarh

Hello... Sir my parcel no. D87771847 is not receive nd staff behavior not good for delivery nd not attending any calls etc plz find my article nd contact me on [protected]...
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S
shine s
Aug 28, 2021
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Courier item not delivered at home

Address:DTDC courier,NH66 chathannoor 691572

Hi, I have sent a courier on 27th Aug 21 through DTDC from calicut to kollam.But today i got a call from our local DTDC office (chathannoor) and his name is Mr. Jacob.(ph:[protected])He told me, the courier item is received there and they will not deliver the item at home and ask me to collect from his office.
As per my Knowledge DTDC courier is servicing door delivery .This is not the first time, several time it happened for me.He...
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R
roy.debi
Aug 27, 2021
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Product is not delivering at my house

Address:Lichubagan, Bandel (near Kanak Nursing Home)

I like to receive a degree certificate from a renowned Private University in India. Due to the CoVID situation, it is not possible for me to receive that certificate from the University. So, I just asked them to courier it to my residential address. They said that DTDC showing available in my PIN id i.e., 712123. But today the DTDC guy call me(his number was [protected]) and asked me to collect it from their office which is 6 KM away from...
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Nikhila Tammu
Aug 27, 2021
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DTDC Courier Not Delivered But status says DELIVERED

HI, I have not received any parcel on Tracking Id/ AWB number - B78370684. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap. My mobile [protected]. Email: [protected]@gmail.com

The package should be delivered in machilipatnam. I have visited machilipatnam branch...
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A
abijith sk
Aug 27, 2021
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Not doing door delivery

Address:Suprabhath vadakkayil house ,Farook college p.o Kozhikode, Kerala ,673632

I had a courrier sent from wynad kerala (from aswathi ganga, jayaraj mandir, muttil p.o wayanad)on 25/8/2021 to anooja k suprabhath vadakkayil house thirichilangaadi, Farook college p.o Kozhikode .. when the courrier reached the dtdc courrier facility Ramanattukara, they called me asked me to come and pick it up..they told me that they won’t be doing home delivery..if they are not doing home delivery, they’re not supposed to take the...
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Bhavyat
Aug 27, 2021
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Parcel not delivered

Address:Vashi, Mumbai

I had couriered the parcel on Aug 18, 2021 (AWB no. D[protected]. It reached Mumbai on Aug 24, 2021. The message under track your shipment reads - the receiver refused to collect the parcel as it was damaged. Without contacting the receiver, how can such message be posted?

I want to know how can the employees of DTDC take decisions when you are not the owner of the parcel. Then again on Aug 26, a message was generated saying...
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Aiswarya Paul
Aug 27, 2021
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Not received my item

I have been trying to track my consignment and no one has got a clue of it. R42598917 is the tracking ID. I need an immediate solution to this. Or are your policies like this? Not ensuring any responsibility for the transhipment done through your company?...
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