Electrolux India Complaints & Reviews

I had Purchased a 220 ltr electrolux kelvinator on 31/12/2000 vide challan No. 2945 from. It is not getting coolling effect in entire fridge !! The shop which I purchased the fridge is Santosh Trading Company ( Sales India ), B. Jadav Chambers, Ashram Road, Ahmedabad 380 009 (phone:[protected]/15/196/17/18/19. I am not geting the response from dealer. Please do me favor to ask Electrolux/Kelvinator freidge to send company mechanic to my...

Dear Sir,
1. I am a retired senior citizen aged 80 yrs. I purchased the above mentioned Refrigerator with my savings on 12 Jan 2007 from Sales Emporium (ULG), 85-D Ultadanga Main Road, Kolkata-700067 (Credit Memo No. CR/01197/1/2006-07).
2. The Refrigerator became unserviceable in April 2010. The Auth Servicing Centre - 'Mondal Refrigerator Co., 87/10, AK Mukherjee Road, Kolkata-700090' took almost a month to repair...

Bought 2 door refrigerator 3.5 years back. I have had tons of problems in the last 1 year. Have been calling the authorized dealer (complaints to electrolux call center go to dealer called vcare in mangalore). Water keeps leaking and cooling in the lower compartment is very weak. Finally after spending over 4000 Rs in multiple complaints in the last year, the refrigerator stopped working (lower compartment). The dealer told that the refrigerator...

You buy the best, without expecting expecting the worst. Electrolux is such a nice brand worldwide, but when it comes to India their service is really pathetic. Its probably because of the Videocon behind - that's what all the stores say, now that I finished buying it.

I brought this machine, and when I get even a minute problem it took nothing less than 3months (that's at the min, don't ask me max) to get it...

TEK CARE PVT LTD IS THE WORST COMPANY IN HANDLING CONSUMER COMPLAIINT. I HAVE A ELECTROLUX WASHING MACHINE AND THE DRYER OF THE SAME WAS NOT WORKING SO I MADE A COMPLAINT WITH THIS COMPANY FIRSTLY THE TECHNICIAN CAME AFTER SEVERAL FOLLOW UP CHARGED MY A HUGE AMT AND REPAIRED THE DRYER SOON AFTER 15 DAYS THE DRYER STOPPED WORKING AGAIN AFTER SEVERAL REMINDERS THE TECHNICIAN CAME AGAIN BUT DEMANDED MONEY AGAIN,HE AGAIN REPAIRED THE DRYER AND...

Dear Sir,

I was purchase a Electrolux Microwave Owen [Bill No. 02939, Serial No[protected], Model No. ] from "NEXT RETAIL INDIA LTD" R MALL, MULUND [WEST], MUMBAI - 400080 on 20.06.2010, but at that time product was defected and the Owen door was broken. I was complaining so many times to "NEXT" and "Electolux" [Comp. No. UM[protected]] but I didn’t receive any satisfied reply for the...

I an buying a electrolux refrigerators on 26 January 2010. and this fridge are damaged on[protected]. Then i complaint on electrolux costumer care on[protected]. tge costumer care did not responce on our complains...

No cooling
There is recurring problem of cooling in the refrigiration. After many complaints and follow up the service personnal from the servcice centre and repaired the refrigerator. But again it gone bad and service centre takes 4-5 days to analyse the problem and then searches for the component to be replace and then testing is done for the proper operation of fridge. For all these I have to take the fridge to the centre which...

28th Sept 2010.

I had bought an Electrolux Semi Automatic Washing Machine Model Fabriguard Classic Plus EWS 70 on 30th June 2007.

Its dryer lid got broken. I registered the complaint on their Service Helpline on 21st Aug 2010.. the complaint No. is MUM [protected]. After many follow ups their engineer comes just to say that the dryer lid would be replaced within a week and takes his charge of Rs. 280/-
br...

To,

Costumercare,
Electrolux


From,

Arun K A
+91-[protected]


Sub: Repair of Microwave oven

I have an Electrolux Microwave oven, which have been purchased during August 2008. Currently the same is not working and I have lodged a complaint (Token No: coc[protected]) with your Costumer care a month ago to get it repaired. I have repeatedly...

Sir,
I have purchased a Microwave Oven (M) 18 Ltr Grill, EM 18 EG70WH, PNC No.[protected], SL No. 63700517 of ELECTROLUX Company from Neel Enterprises, 48- Panchal Compund Dewas Naka, Indore. MP, Vide INVOICE No. 6116 3 rd Jan 2010.

The above Microwave Oven I have given/shifted to my old aged mother who's residing in 9/33, Ispat Nagar, Risali, BHILAI NAGAR, Dist, Durg and after single use this Microwave...

To,
The Marketing Manager
Electrolux Kelvinator ltd
Global Business Park
Gurgaon

Sub-replacement of compressor under warranty

Dear sir ,
I, have purchased a Electrolux refrigerator model no-EPP245FF bearing SN[protected] from your dealer m/s –BABA ELECTRONICS,Rajgangpur, vide bill no-98, dt-26.5.06.
On our complain no-BBS[protected] dt 24.5.10,
I am sorry...

Dear Sir,
I purchased Electrolux Fridge Model ER37FF on 15.8.08. During the warranty period i.e. by Mar 09, its trays developed cracks. I took up the matter with the local Vediocon Service Center at Jalandhar Punjab, but failed to get the trays replaced despite a number of reminders & personal follow up. Now in Aug 2010, the fridge has failed to cool in the lower cabin. I lodged a complaint at the local complaint Centre & at...

It is very sorry to inform that it is a harresment for two old persons who has brouhgt Electrolux Refrigerator and there refrigerator has not been serviced by the service provider in guwahati even within the warranty period. the service provider says its parts are suppose to arrise from KOLKATTA. Its many many days since the fridge is lying with the servi provider. Both the old persons are of age 70+ are suffering because of very horrible...

20 AUGUST COMPLAINT
[protected][protected]
BAN [protected]



last compalint
..............................

From: [protected]@YAHOO.COM Sent: Thursday, March 04, 2010 1:18 PM
To: customer care
Subject: RE: Worst Service and Worst Product



To



1.Consumer court
2.Radio shack...

GIR/JOR/005/10-11

To

M/S Suradhwani Electronics,
A T Road, (Near Bhogdoi Bridge)
Jorhat-1, Assam


Dear Concerned,

We, GIR Logistics (P) Ltd, Jorhat purchased one Air Conditioner, make Electrolux, Model No EA18SCRDA1, Type-1.5Ton Split Type as on 24/04/2008 vide your Bill No 1201 dated 24/04/2008 & Challan No 1734 dated 21/04/2008 & 1740 dated 24/04/2008....

HELLO

I Bought electrolx microwave oven as on 20-06-10 from next, r-mall, mulund. But the product is defective ,I follow the company since last 30-40 days but they are not given proper answer and delay my complain .
please do the needful and give me repy as sonn as possible. my e-mail id is [protected]@gmail.com....

Electrolux double door refrigerator model no.ERL 285 FF purchased on[protected]. Out of warranty. Cooling stopped. Complained to their service centre (Videocon[protected]. Complaint No.GHA [protected] dtd[protected] after repeated requests mecanic visited and on[protected] and new (old style) condensor screwed to the back of refrigerator and gas filled. We paid Rs.950 for condensor and Rs.1130 for gas. No cooling started. Again contacted...

Product: Electrolux Fridge Double door

Problem: No cooling

Service Complaint placed on 1st week of may 2010 till now(27.07.2010) period of three months fridge not serviced and I have paid Rs.6000 till date, they have replaced compresser it seems but still its not working.
Frequent calls made to the service engineer for the past three months no proper response, Details given below:

Complaint...

We purhcased a Electrolux refrigerator and after 4 years there was some problem in cooling efficiency after reporting to the outsourced authrorised service centre Sahyog services , Ahmedabad, they took the unit and charged 1200 Rs plus freight and gave 3 months warrany , within 6 weeks the same problem re occured and they took the unit back for a week and charged us freight without giving any service unit, after 4 week the same problem re...