Eureka Forbes Complaints & Reviews

We have taken 1 year contract for eureka forbes and we have not been served accordigly.
We are calling to eureka forbes from morning and observed that all the customer care officers are only refistering the service request numbers and no one is attending the customer.

The service provided by eureka forbes by surprise is worst and we are experiencing the same....

Sir.
My purchase date of the product was 17/04/17 and it was delivered after 2 days. I was asked to inform the concerned person as soon as I receive the product for demo. I did as asked. Everyday I keep calling Mr. Rana [protected] without any results. Please take back your product and kindly refund.

Sanjeev Modani
Invoice Number [protected]

Order number
[protected]...

We are using ur water filter for more than 10 years, every year we use to do amc of it as company says any part work would be replaced, but it is so shameful to know that these people use to repair the parts and reuse them instead of replacing with new one, such a big company and such a shameful act.
Every month i have to make a complaint atleast for 3times, the company is more interested in money than services, as these people visit...

I had purchased ec i clean vacuum cleaner from your salesman named mr. Sumit nandi from sodepur region on 23.03.2017. After that i repeatedly asked him to provide a demo of the machine so that i could use the machine. But he continued to give excuses for not providing demo. Then i contacted your customer help line[protected] on dated 15-05-17, 21-05-17, 25-05-17 and 26-05-17. But every time i have been given assurance that the said product...

I bought green magna ro 6 months before. Suddenly the membrane filter got cracked without any reason and the product started leaking. When complained the service centre replaced it with some other prodict membrane and now the taste and tds of water has been resuces to horrible level the water is too bitter to drink. Now the company and service centre both are not ready to look forward to my cpmplaints because my prosuct is in warranty period...

This is to inform you that i had ordered
(Eureka forbes easy clean plus vacuum cleaner
Order id: [protected])
From snapdeal on 22nd may 2017.
When i had opened the packaging some parts were missing. I did not got the hose pipe which is the connecting link. I have got the pictures of all parts. Please rectify all these things. I don't know what is the case. Half of the time products are missing or not packed....

We purchased the eureko forbes vaccum cleaner in april 2017, it has a warranty as well for 1 year. After we getting the vaccum cleaner to home the wheeles of it werent working, even we fix it tightly that doesnt work properly. Staright away it gets comes out of it and breaks down to 2 pieces, logged a complaint one person came and he said he will be coming in 2 days with new wheeles but so far no update from company neither from there technical...

Hi,
I am very irritated with customer care and finally writing this mail. I have raised a request for amc (In subject) for my water purifier amc and after that i have contacted customer service 3 times in last month. But still customer service people says, i will raise a ticket against technical person.

I am waiting for technical person sir ji. Looks like he is a big boss for eureka forbes water purifier. If he come...

Dear Sir/Madam,
I made a request for the fresh installation of enhance Aqua guard RO+UV+TDS water purifier on 25/04/2017 (for PIN CODE: 583123). I had been told that the installation will take 2 working days and will get call from technician before coming for the installation. But we didn't get any call regarding this. Later I raised a complaint on this on Friday regarding this. Again I had been told that the technician will come...

Hi i rasied a complain regarding my classic+ product which i bought last month, and within month it has started creating issues.. After resgistring complain for six time minimum since last two days my issues is not been solved yet, moreover customer care attending people are disconneting the call just by taking details and when answering the call they are just saying we have raised the call and it will be solved soon.. Two days without water...

Hello Sir/Madam,
I made a request for the fresh installation of enhance Aqua guard RO+UV+TDS water purifier on 17/05/2017 (for PIN CODE: 573135). I had been told that the installation will take 2 working days and will get call from technician before coming for the installation. But we didn't get any call regarding this. Later I raised a complaint on this on Friday regarding this. Again I had been told that the technician will come...

My water purifier is not working from 22nd May 2017. I had been registered my complaint on 22nd May 2017 but till dater their is no response from the company service department, service executive or technician. My complaint no. [protected] dated 22/5/2017 and complaint no. [protected]. Ground water in my area is not suitable for drinking at all and I am phasing very acute water problem last 4 days.
I would be very grateful if you May...

Hi i am regular user for waterpurifier of aqua sure for 6 year. We recent renew the service contract. The enginer give us all wrong ideas on our current waterpurifier for the working condition. As we already have the service paid for the 3 year in advance. We was been told to buy the new advance waterpurifier.
So we paid for 2 unit on our current home where the regular routine service was been done as required. Now its been more then...

Dear sir,
My self Sayyed Aamir and my employee code is 4013463 and my contact number is [protected]. I had joined the company since 3 months earlier and sir company is good but I have some issues regarding my salary so I'm in very troubled sir and I had thought to go to consumer forum because i didn't get my salary and I said to my bm also and all documents are submitted to the company also but I didn't get any salary so sir this...

I had placed an order for aqua purifier on[protected] time 20:34:31 on installment basis which the salesperson irresponsibly swiped the card for total amount of rs.9490 which when asked to cancel the request said he will take a day to cancel the payment method. Since then he is not been receiving the phone or the phone number is no longer available.

Secondly we have note received the product till today. We have been calling...

I have been using your water filter since 1990 & gradually got equipment up graded to "i nova" model few years back. Over the years i got your service department prompt response whenever i made complain about the equipment problem & i was proud of your service. Recently i thought o[censored]pgrading by working "i nova" model with "dr. Aquaguard magna hd ro" model & purchased the equipment "on line" from "shopclues" (Receipt no.[protected] on 17.05.2017....

Product is giving problem, had complaint many a times. its been over 6 months but the problem is not been resolved by the company and on top now there person has stopped visiting.

Though my Dr Aqua Gaurd Magna is in warranty but still everytime the tecnician visit my place they asked us to take the contract and then the problem will get resolved and when we ask why in warranty we we to take contract for that they don't have...

My customer ID is [protected] of the water purifier RO+UV+TDS in warranty .It has been seen the TDs fixed 100mg in the first service found only 13 in next service.The change of TDs shows that the adjustment knob may be defective or technical fault in the machine. The engineer not able to give correct reply that why the TDs changed automatically after adjustment of TDs. I request the company should rectify the fault at the earliest....

We bought the Aquaguard-Geneus-RO-UV-UF through paytm and delivered on 05/12/2017 to pincode 508207. On friday we called the customer care for installation and we are informed that with in 48 hrs technician will be coming.

On 05/15/2017 we registered a complaint and the number is [protected] .Still now we didn't get the installation done and every day your customer care people are telling that they will be coming today for n...

My name is Mrs Aparna Nair.
I had lodged a complaint with eureka service centre mumbai on may8th regarding an issue with my aquaguard genius water filter. The mechanic Mr Waqar Shamshi visited my house the next day for the service n he said that there is a pblm with the chip.That was changed after two days bt then again the filter started showing the service light within two days..Again the same person visits my house n he says that...