Eureka Forbes Complaints & Reviews

I did amc for 2 years. whenever i place a lodge a request for service, they delay in the process they don't attend. very bad performance.inspite of doing amc we have to suffer like anything. my tap is not working i had placed complaint but nobody came to attend the problem yet.

Another incident happened, earlier i had a problem with the tap, somebody came but could not solve the problem properly....

Sir,
I had purchased water purifier RO by online about 7 months back. Now it's not working. I had sent service request by online 7 days back. But no reply and again I complaint through your customer care number. But wait for 2 days and no response. I again contact customer care and they told will attend within 24 hours. But after 48 hours on response. At the time of purchase you promise me prompt service and this is cheating. So I...

Manish agarwal added a new photo to eureka forbes's timeline — feeling cheated with mohan agarwal.
Yesterday at 2:07pm · dhanbad ·
‪#‎fraud‬ ‪#‎cheat‬ ‪#‎malpractice‬ ‪#‎breachof‬ contract ‪#‎harassment‬ ‪#‎poorservice‬ ‪#‎torture‬ by service engineer and call centre representative of eureka forbes
I was your loyal customer for more than 15 years and we have used almost all...

Hello all,
I am using eurekaforbes water purifier from last 6 years.
Currently i just frusted because of service getting from you stupid peoples.
I was complaining from last 3 months for not working status but every time one person come sees & he every times tells us that your machine is old & we will not come to give service you after this. I think this is their marketing strategy. But i am chairman of my society &...

Dr. aquaguard (eureka forbes) — service is very painful for customer's and they don't care customer's money and time

We had purchased one dr. aquagard ro+uv. during the installation engineer did not installed properly after installation we found some leakage, we are also facing some tds problem in water. at the time of installation service engineer did not check pre and post check of tds of my djb water although i requested...

I submitted an order for a vacuum cleaner on eureka forbes website and made an online payment. the product was supposed to be delivered in 5-7 working days but it has been over 5 weeks and there is no trace of the product. customer care is not helpful and the representatives absolutely refuse to transfer the call to their managers. i have talked to representatives in hyderabad, bangalore, and mumbai call centers and none of them had any information...

That i shifted to ghaziabad on 12 th may 2016 and was in need to get a r. o water purifying system installed at my residence house no 50 judge colony
That i made enquiries from the call centre on internet about product of e
Eureka forbs dr. acqua guard and selected model megna
That sri praveen having mobile number [protected]along with sri abhishek came to us alleging themselves as persons from marketing team of dr acqua...

I had purchased a new magna hd +uv 2 months back. Since installation the junction nipple of the waterline distributor is faulty. Everyday we have to open the delivery pipeline insert a matchstick into the delivery junction to set right the washer and then only the water flows. Escalation to the local service people yielded no result. I am attaching the video of the faulty part. Please help....

A sales woman came and I ordered this product on 9th July. I gave full cash 9000 rupees. No product nor a call from them. I'm done making calls to its customer support. When i call that sales person, she is not picking my calls. And customer care asking only apologises. Should have checked their reviews before giving money. Now I don't want their product but to return my money. please give back my money. Hope this forum helps me.
Receipt...

We ordered product (aquaguard magna green ro) online (with reference & guidelines through your agent) on 26th june & got it delivered on 28th june. two persons came for installation.

They opened the pack & tried to install, later they came to know that "screwing problem (improper screwing)" was there while receiving the product itself.

So, we raised a complaint regarding this issue, request id is: "95961537"....

It has been a week since i got in touch with eureka forbes service engineers to move an ro unit to my new house.
I have been following up every day with the customer care, and every day i have been promised that a service engineer will be sent, but i have yet to see hide or hair of him. when got fed up of the delay and asked the customer service representative to escalate the call to a manager, he gave me a mobile number that number...

I have told by senior technician mr. Padbanabhan and sundar raj, my filter will be made in same condition, the way it was purchases with all future working condition, with in weeks time, and told me they will copy me in mail whcih they going to send to hihger management about extension of amc due to all this issue, i trusted there word, i thought this issue will not happen again, and all my reported issue to them will be corrected as per...

Date: 11/07/2016
To,
CEO,
Eureka Fabes
B1/B2, 701, 7th Floor, Marathon Innova
Marathon NextGen, Off Ganpatrao Kadam Marg
Lower Parel, Mumbai – 400 013, India.

Sub: Non-performance of services of Service Contract Receipt No.[protected] dated NIL. Validity Period : 18/08/2015 to 17/08/2017.

It is understood that Eureka Forbes has given franchise at Ahmedabad and on...

I purchased dr. Aquaguard classic on 05/12/2015, as per request of dr. Aquaguard boys and my order no.:[protected] and after that two months only i drank clean water through the same. But water through dr. Aquaguard was pure or not i never tested.

And from the month of march 2016 only raw water (Color water with iron mixed reddish) is supplied by dr. Aquaguard and i made phone call to the person in his mobile no: [protected]...

I had put in a request for dismantling and reinstalling aquaguard 5 days ago but i got no response. After getting no response for 2 days i sent email to the concerned executive and still have not got any reply. I called the company again this morning, and after keeping me on hold for a good 20 minutes, they told me that i need to put in a new service request and that they'll get back to me in 2-3 days. This behavior is quite contrary to what...

Ive been using Eureka Forbes water purifier for more than 15 years. Few years back installed Rivera RO as an exchange for my old purifier. Renewed the AMC for two years in Sep 2014 and the receipt no is 23959863. They have changed the filters in Mar 2015 and no one has ever come for servicing/cleaning the filters. Now i have problem with the machine, water taste has changed. I logged complaint via online on 18th June and the complaint number...

I had requested for a service under warranty. the technician (ganesh) didnt attend inspite of repeated tele calls. after some time, i received a sms stating that my request was attended. finally i made a complaint to the next level and requested not to send the same technician (ganesh). my request was allotted to another person, but this person smartly arranged to send the previous technician (ganesh) to my home. this fellow had spoiled my...

I have purchases a pressure washer from eureka forbes, which stopped working in just 30 days, when we have lodged a complaint to the concerned city office, they do not even bother to get the material replaced or repaired. every time when we ask for a replacement they say that they will take it for service and fix it, however its almost been a year now no one from the company has come to us yet.

I request all the people not...

Our aquagaurd duo water purifier not working since 8 days. We complained to service center and complaint no. Is 87950679. Complaint was closed mentioning house is locked. It is not correct. They have not contacted while coming to my house. Again i complained on 09\07\2016. Complaint no. 88087042. Your service people promised to send your engineer with in 4 hours. But not turned till 10.30 pm today. Is. 09\07\2016. It is very bad on your part....

I purchased a water purifier about 3 years back after 1 year company warranty i had taken extended warranty the extended warranty of this product is going to end in november 2016 but right now there is the problem in my water purifier of lekage i complained 4 times but there is no response form them every time i complain on their complain no. [protected] they tell me that they will send their service repairer in 48 hours but no one is comming...