Faber Complaints & Reviews

Hello Team,
I have raised concern of frequently restarting Faber chimney even power off from panel.. case reported to Faber support team but they denied to provide service even product is under warranty.
Now asking me to pay in advance to replace PCB faulty part in chimney
I have escalated this issue with them but no luck.
I would like to file a case in consumer court.

Please fix this ASAP
br...

I purchased Eurodomo chimney on 30/12/21 which has manufacturer warranty of one year and additionally i purchased your one assist warranty for one more year. Our chimney flap one side came down hanging while in operation today.I mailed to One assist on 2nd Nov and yet to get any reply.I tried their app but my product is not activated in their app.But they mentioned in my amazon messgae(attached) that it will automatically get activated within...

Dear Sir/ Madam
I have purchased water heater of Faber company of 3 Liters from the Keshav Tiles situated at B-39, Sector-9, Noida. The same was delivered on 26.09.2023 to my address Flat No.1201, Tower-2, ACE DIVINO Noida Extention.
The product was delivered by the Company was damaged and having manufacturing defect & I have not used your product on a single day. I have already lodged a complaint to replace the same & also...

Dear Sir/Madam

for the past 3 months geyser not working and tried to reach Faber customer care for resove but they are miss guided by technical eng and now its not working and no one is attending .

Please look into this and waiting for the solution

Thanks
Srinivas...

Raised the complaint to Customer Service but no response from the people. complaint no : BLR[protected]...

Brought Faber water purifier in September 2023 and till today 16th oct i am trying to reach Faber no one is responding .

its became mantle tension because of these guys . crap company i will never recommend any products...

Good Day
We brought the 3 burner Faber stove from Pathanthitta 2 months ago cost of 25000.
since then we have issue with the stove. Customer care change the big burner due to issue. Also we reported about the Nob which is made of steel and it's getting hot while cooking, we can't even touch the Nobe after cooking we have to use cloth to hold the Nobe. Customer care said they can't change the Nobe Even though it has warranty....

Hi
I wrote this email 9 days back, got no response on email. We were still calling them through toll free number and 2 days back a person came, told that he will be back in 2 days and replace a part of it. He is not picking our calls and we are back to where we started.
The email was :

"Dear FABER Customer Service,

I am writing to express my deep dissatisfaction and frustration with the service...

I have been calling Faber from 25th of September to change my Hob, and burner . I must’ve called almost 50 times to the customer care and my issue is still pending.
No one is ready to respond properly. The second complaint again I registered was on 2nd of October.it’s been 16 days they are fooling me around. They gave me me contact number of some senior person.
Those people blocked me. Every time now when I called them,...

My order have been received a week back but not installed till now. Too poor service. Call me at the earliest for details...

My extreme dissatisfaction with the service I have received from Faber India in relation to my recently purchased chimney, model [(Hood Venice in HC SC FL LG 90, Touch &
Gesture Control, Light Grey] & Serial no-(B0BTYHXSZ7), which I bought approximately one month ago. I have encountered a persistent and unresolved issue of oil leakage from the chimney, which has caused considerable inconvenience and frustration.
This leakage...

I purchased Chimney Model Hood Peepy Plus BK LTW 45 and Installed on 20.01.2018. The chimney was working fine. On 09.07.2023 the chimney filter got broken due to ageing. request was given and your M/s AVON Marketing Enterprise at Kolkata given authority to replace the same. But till date no actions have been taken. The matter was referred to Mr Somnath Ganguly Regional Manager who is also unable to resolve the issue.
If the spares...

I had asked for the installation from Faber, the engineer came and charges me 1500 for 1st pipe and 1200 for the 2nd pipe, although the 2nd pipe was only 20% used, he said that company will charge full.
I am not sure why Faber is looting customers when the pipe is not used full then also he has to pay the full price...

I am writing to express my deep dissatisfaction with the delay in the installation of the chimney that I purchased from Flipkart. My order number is OD[protected], and the installation was scheduled to be completed by Sept 30, as per the terms and conditions outlined during the sale.

Unfortunately, it has now been two weeks since my purchase, and the chimney is still not installed in my kitchen. This delay has not only...

I buy Faber chimney and there is suction issue with chimney I made complaint for this on 16 Aug 2023 they said technician will visit with in 48 hrs today is 31st Aug 2023 nobody came for resolution I have chimney of 30000 INR also have hobb of 30000 INR but there is zero support from Faber customer care. I live in Sultanpur Uttar Pradesh PIN code - 228001 there don’t do like this with customer, customer is god for you. But now a days company...

This has reference to My Complaint No.HYD[protected] which was registered at faber customer support in the month of JUNE-2023 against replacing Burners (which are in warranty period) of FABER SUPREME PLUS COOKTOP AUTO IGNITION STOVE. Further, I remained continuosly to the Customer support team of Faber India, I called several times to the concerned Dealer of Faber Mr.Balu (mobile no.[protected]) and also discussed with concerned zonal manager...

I purchased FABER HOOD ZEST DLX IN HC SC FL BK 90 Autoclean wall mount chimney black (1100 CMH) with order ID OD[protected] from Flipkart.
From the day 1 the panel board was having issues.Called up flipkart, they gave the number of the supplier. The supplier told me to share pictures on his what's app. Now he is telling that there are no panel board for my model. The company is not supplying it. I want to return the product...

We have registred the complant on 15.07.2023
and reminder on 09.08.2023 and 18.08.2023
but till date you have not solve the problem
pl retun your prodect and make my payment
very poor service
thanks...

I purchased a Faber Hob Nexus 604 on 30th July 2022 from Zee electronics store in Mumbai and all 4 of my burners have gotten ruined already. It has been 2 months since my burners have stopped working and I've called multiple times. Once a service person came to check it and asked for money to get it changed. Faber provides a 5 years warranty on burners so then why should I pay? The service person has stopped picking up my calls and replying...

I am deeply disappointed and alarmed by the recent incident involving my Faber Chimney. Just two days after the warranty expired, the chimney malfunctioned catastrophically, causing an explosion-like blast, and shattering glass pieces all over my kitchen floor. This horrifying experience has left my family and me in a state of shock and disbelief.

We had purchased the Faber Chimney with high hopes of improving our kitchen environment....