Faber Complaints & Reviews

Vellore faber service centre took the motor and they didn't solve the problem for past 4 weeks and not picking the call also...

We have been facing persistent issues with the NEXUS STAR IND HT 653 CRS BR CI AI cooktop, which we purchased from VIJAY SALES - LAMINGTON ROAD. We installed the cooktop on 26th February, 2023, and since then, we have lodged two complaints regarding the following problems:

We were disappointed to discover that the cooktop has a significant delay of 5 to 6 seconds before it turns on. Unfortunately, the seller did not inform...

I bought Faber RO water purifier from Flipkart in August 2022 which has 1 year product warranty. It didn't even worked for 2 months properly and TDS is also very high as it didn't filtered. I then raised multiple complaints and Faber took almost month to fix that issue. And after 2 weeks, water leakage problem started, they didn't resolve and they kept RO with them for almost 2 months. And recently again, RO stopped working. After multiple...

Chimney is dripping oil just 2 days after cleaning... service provider incompetent to provide the correct solution... circle incharge is repeatedly avoiding calls. Kindly respond...

Hello

Serial no.:T[protected] IMEI1: IMEI2: XT:

This is a serious concern, in the last one week I have been having a tough time with Faber service for both Hob and Chimey.

Hob service done but still the ignition issue persists. With the chimney, two days service personnel came and things didn't go well.

Today one service personnel came for cleaning, one personnel cannot handle it....

I bought a Faber hood zenith FL SC ac bk 90 back in July 2022 and it is not ever a year that its falps are not workings. We called the service agency and they are charging $1500 for the visit, The faber warrant page shows that within a year it is comprehensive warranty. Seems like these are all the Faber's gimmicks to make consumers buy their product....

Dear Team,

Regarding Faber request number PUN[protected].
Just to bring this to notice that no action taken on simple installation request of the water purifier while the call/request was registered on 18/April 2023 & its now 10 days after the call logged.

The service person came on 26 with full attitude showing that he is full of appointments which need to be completed & we are sitting in home idle with...

I am Rahul Pandey staying in Kannur Bangalore, using the Faber water purifier and more than 1 year, since 1st filer change, in just 5 months filter stopped working and I contacted Faber for service, My service request Number- is BAN[protected]. The technician (Vijay) came and checked and replaced the filter, even if the filer was under warranty he was asking for the filter price, so I asked him to provide his manager's number which he gave-...

Complaining about dishwasher since 3 months. It’s under warranty and not solved till yet !!
Every time they give the false commitment about schedule...

I purchased Faber cooking range from Croma Juhu on 19.12.22 and had some issues from onset which was brought to the notice of Croma and Faber. These issues have still not been resolved since purchase. The callous attitude of Faber of not sending their company representative and sending an incompetent person from service center agency at their convenience has made me lose patience. Service center agency staff was very rude and didn't bother...

We bought a chimney in September 2022 and in March 2023 the motor failed. We called customer desk and the engineer came and said we haven't done proper servicing thats why the motor failed. Well, we were using the Kutchina chimney before this from the last 10 years and used to do servicing only once a year and this Faber chimney is much a advanced chimney with auto clean feature and rest but the main component of the faber chimney went faulty...

I had purchased a Faber chimney online, now I got issue in opening of chimney flap and in sensor too, i lodged a complain earlier to got my issue resolve, but at the time of complaining I got assurance that within 48 hours engineer will come and get ride on issue but the engineer came after 4 days and he gave assurance to solve the same tomorrow but I waited for him more than a week, and called up then he replied that he will come tomorrow...

My chimney is under warranty. I have the invoice to show the purchase date. However, the technician is asking a copy of warranty card, which i do not have any longer with me. If i have the invoice and the technician has seen the machine, why do you even need a copy of warranty card. My number and product details along with purchase date is in your system too. Please either send me a copy of this warranty card or ask your technicians to accept...

Purchased a Faber Instant Water geyser of 3 Ltr capacity in the month of October 2022 from a dealer. Initial had earthing issues which was later resolved.

By 6th March, a small burst occured causing the heating filament to crack internally. Raised a complaint for the engineer to come and get it replaced since it is covered in warranty. The guy inspects it and recommends to change the filament in a week giving the spare stock...

Faber customer service has not come to fix the stove, it's been a month I have been asking for it. Each time false promises...

I Purchased water purifier of your company from dealer Eagle Electronics on 22-JAN 2023 Invoice no-SI/ADM/14434.Model WATER PURIFIER GALAXY PRO .I have used just 1 week the Ro got some sound so we Made Complaint many times to the service person but they not came and after several Complaints the person came and said the Problem is in motor. and will give service on the next day but not yet come..So Please make REPLACEMENT since it's new and...

I got installed Faber 4 Stove hob and Faber chimney at my house in 2017 after making detailed enquiries about availability of local service. The first 2-3 years was hassle free. But its been awful since 2 years. The last complaint in 2022 for my hob issue, i had to lodge multiple complaints at their toll free number only to b told every time that they are going to attend on priority basis and bla bla bla…. There is no senior executive you...

The worst experience with this company gas oven. 13/12/22 we purchased a cooktop with 3 burner, till today, this is the 4th time fire came out from 3 rd burner knob. We called service centre, and the service mechanics came last three times.
Still today same thing happened.
Its our luck we are alive but its a horrible experience and we are frightened. Stop selling these kind of low quality, damaged product....

Hi team, I got my faber hob 4 burner repaired (bought in sept 2021) yesterday as one of the burners wasn’t working. Gas wasn’t passing through. The guy said he had to change something in each burner and has billed me 8500/-. I was told I’ll get the receipt on WhatsApp but never received any. When I called toll free number I was told that I was cheated. I had called the same toll free number to request service and was assigned a guy....

I bought my chimney in September 2022 and started using it from mid October. Right from the beginning there is a problem of oil dripping from the left side of the oil collector. It happens every day. After repeated calls to the service centre and subsequent visits by the service employee there is still no solution. Also, getting hold of the local service centre is an effort in itself because they rarely pick up the phone. Even when they do...