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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 14

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S
sudeeshpkd
from Bengaluru, Karnataka
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wallet amount transferred without my knowledge

Address:Palakkad, Kerala, 678503
Website:www.freecharge.in

Today morning at 3.00 am an amount if rs 1000 and rs 500 from my freecharge wallet has got transferred to komparify.com in 2 transactions. Otp for transaction was also there in my inbox. I have not made transaction. What security is this from freecharge. It can only happen with their knowledge i guess... I lost rs 1500. I am gonna complaint in cyber cell if the amount has not been reversed by freecharge...
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C
chandru@59
from Mumbai, Maharashtra
Sep 19, 2022
This thread was updated on Sep 19, 2022
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recharge with idea mobile

I wanted that my idea mobile number to be recharged and i had done it for rs.87 through freecharge on 29.12.2018.I observed that the said amount has not been credited to my account and my outgoing call services have been suspended.Kindly look in to the matter and redress the issue immediately....
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C
chandru@59
from Mumbai, Maharashtra
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airtel dth recharge

I had recharged Rs.165 /- to get Airtel DTH services on 29.12.2018 and the recharge was successful and my account also has been debited and I am not getting DTH services.pLEASE NOTE THAT THE OPERATOR HAS NOT RECEIVED THE SAID PAYMENT .Kindly arrange to provide the service immediately....
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S
subrat84
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but recharge didn't happen

Address:560102
Website:www.freecharge.in/prepaid

Hi sir,

On 16th of december i have made an payment of rs 300.00.
This amount got deducted from my account but recharge didn't happen.
Out of series failed transactions in one transactions my account got
Deducted but recharge didn't happen.

Below are the list of failed transactions out of which for one order deduction has happened.

Order ids
Fcdw[protected], fcdw[protected],...
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A
Aska123
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disabling my freecharge account without any prior notice

Address:395007
Website:Freecharge app

Respected team,
My freecharge reg. Mob no. [protected]
My reg. Email id is [protected]@gmail.com. On 7 th december 2018 at about 11:30 pm i added 150 rs.in my wallet... A moment later when i was about to recharge my another mob. No. They signed out immediately and told me to login again... When i tried to login it showed account is disabled for security reasons.. Its my worth each penny... I contacted freecharge via mail as...
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T
Tousif Karoli
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my balance is debited but not recharge

Address:591304

2018 consumer complaints forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail

Otherfreecharge payment technologies / freecharge.in transaction to load wallet got failed and amount deducted. Not refunded even after 15 days.
[resolved] freecharge payment technologies / freecharge.in — transaction to load
On 6/12/, 2018, i have...
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M
Madan_pandey
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dual payment deduction for single transaction id I.e. sb498800

Respected sir,

I made a online transaction of CESC bill as on 19th nov 2018 from the freecharge app (freecharge.in). they deducted (two times for single transaction i.e. SB498800) the balance from my bank account. when i called them they are not attending properly. i mailed them then they replied that they deducted money will refund in 5-7 days but its more than 14 days and my issue is not solved.
my mobile no. is [protected]...
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S
Sports Kingdom
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

first of all they blocked my account in a single hour n aren't giving my money back

Address:Panchkula, Haryana, 134102
Website:FreeCharge.in

Freecharge. Worst service worst customer service ever. First of all they blocked my account for no reason. For some security purpose within half an hour of making it. They ain't at all helpful in retrieving account. They asked my proof which i have provided in the i'd my kyc. I provided the one i have entered still they ain't unblocking it. It's ridiculous from their side. They just don't want to. And secondly n most importantly i have loaded...
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R
ravin.sitm
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

first recharge not successful and second successful same at time, after few minutes the first recharge done

Address:Gurgaon, Haryana, 122001

Please note that I have first recharged my vodafone prepaid mobile [protected] with Rs 458 for recharge unlimited pack.
But I got a confirmation that the recharge has not been successfully done. I waited for few minutes. Then I tried again doing recharge Rs 458, it got successfully recharged and I got confirmation also for the same at time 5.59 pm 21/11/22018 with Order Id : FCVA[protected]. After few minutes the first recharge...
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S
sebastian minj
from Eluru, Andhra Pradesh
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complain about fail in airtel dth recharge

Address:530005

Sir
I paid rs.515 to recharge my air-tel dth, but it could not recharge on 16 nov-18 at 19:22, recharge id igaetvxmyz. Kindly solve my recharge problem. I could not understand why it could not get recharge, clearly explain me the process and steps of recharge through free-charge, if it not recharge then will i get refund the paid amount.
Sir please solve my problem you will either recharge my air-tel dth account or refund...
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A
Ashishsp
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but electricity bill not paid

Hi,

I made a transaction to pay my electricity bill on 12 Nov, 2018. Freecharge deducted 2014.00 INR from my bank account and my electricity bill is still unpaid.

FC Transaction ID
FCEW[protected]

I contacted JVVNL and they told me that they didn't received any money from freecharge. I contacted 3-4 times to freecharge customer care for this and they people always replying with a robotic...
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A
abhishek2182
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect recharge and rubbish customer care responses

Website:www.freecharge.in

I saw a plan of rs. 2994 on freecharge for 12 months for my airtel digital tv. After i did the recharge, airtel did not considered it to be a valid amount as according to airtel, 12 month's subscription is of rs. 3466. They demanded the balance amount and also disconnected my connection for few hours until i recharged it with the balance amount. When i contacted freecharge customer care, i got the following copied and pasted response on my...
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K
kniyl33
from Gandhinagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction to load wallet got failed and amount deducted. not refunded even after 15 days.

Website:www.freecharge.in

On 10th oct, 2018, i have added 250 rupees to freecharge wallet but it has got failed. Then i tried again 2 times to add money to freecharge wallet. All 3 transaction got failed and amount has been deducted from my hsbc credit card only one time which is 250 rupees.
Then i tried with hdfc card to add 250 rupees to wallet which was successful.
But i didn't got refund from freecharge for those failed transaction in which amount...
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kniyl33
from Gandhinagar, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

freecharge payment technologies / freecharge.in added amount in wallet got failed but amount not refunded

Website:www.freecharge.in

I have added 250 Rs to freecharge wallet linked with mobile no : [protected] and email id : [protected]@gmail.com. And add money process got failed but amount has been deducted from my credit card on 10th October, 2018. When I called customer care they said that it will be credited within 5-6 working days. But 13 days has been passed and still haven't got amount back in my credit card statement which is generated on 23rd October, 2018(6:30...
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kniyl33
from Gandhinagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

added amount in wallet got failed but amount not refunded

Address:Gandhinagar, Gujarat, 382009
Website:freecharge.in

I have added 250 Rs to freecharge wallet linked with mobile no : [protected] and email id : [protected]@gmail.com. And add money process got failed but amount has been deducted from my credit card on 10th October, 2018. When I called customer care they said that it will be credited within 5-6 working days. But 13 days has been passed and still haven't got amount back in my credit card statement which is generated on 23rd October, 2018(6:30...
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Hello Sir,

On 20th Oct 2018, I had recharged Airtel number [protected] with Rs.399/- from www.freecharge.in website.I have received a ccavenue order receipt on my mail id.But the recharge has not been done.The amount of Rs.399 has been debited from my HDFC credit card account.Kindly revert my money or get the recharge done immediately.

Free charge stating transaction is success but operator stating no recharge...
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S
soorya kiran ck
from Tellicherry, Kerala
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n.o got mismatched that I have recharged

Address:Kannur, Kerala, 670621
Website:Free charge.in

Sir I have recharged for 199 on a mob n.o and the n.o got mismatched the person who got the recharge have not yet used the sim so I want to get do recharge to another n.o so will I get the refund? So sir I would like to get refund the amount to me the n.o I have recharged got mismatched and the recharge got to another n.o I would like to have refund or have to recharge that money to another number...
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D
dips06
from Gadhinglaj, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

videocon d2h recharge failed but amount debited from my account refund not yet received

My videocon d2h recharge failed due to some technical problem it could not complete but my bank account debited with that recharge balance.. Freecharge showing transaction not completed retry and so i did it again and even though it is showing successful rechagre is still pending. I have aelected year plan so it amounts to 3000 approx. For which i can able to use wallet balance of 75 which is also exausted for the balance.. Even without any...
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V
Viveksingla1947
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge failed and money debited

Address:Yamuna Nagar, Haryana, 135101

Dear sir/mam
I am recharge from freecharge. My register no is ([protected]) and email is ([protected]@gmail.com). My frecharge rechage is failed and money is dabited and not back to me. Mere saath aise 2 baar hua h plz help my transaction id= fcva[protected]
Plz help this rechage date is 15, oct, 2018
Freecharge meere saath 2 baar aise he fraud kr chuki h plz refund my all money

Freecharge is fraud...
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Nikita Asrani
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

related to refund amount and electricity bill payment

Send me invoice of my refund order i'd fcem[protected]
And for bill payment fcem[protected] for this send me invoice that this bill is paid or not because initially amount was deducted but bill payment was unsucessful and second time it show in processing.
Ticket i'd is 107466
And also send me invoice of a week or ticket i'd status on my mail....
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