Claimed

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

1
Last updated May 1, 2024
Complaints 4389
Resolved
186
Unresolved
4203
Quick Links
Statistics
Share
Contacts

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Having problems with Gujarat State Road Transport Corporation [GSRTC]?

File a complaint and get it resolved by Gujarat State Road Transport Corporation [GSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Gujarat State Road Transport Corporation [GSRTC]
Customer Service Contacts

Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Patel niketabrn
from Godhra, Gujarat
Jun 18, 2023
Report
Copy

Misbehaviour/Abuse

Address:Godhra
Website:GSRTC

If asked to stop the bus at the bus stand, do not stop the bus by saying bad words and say do whatever you want to do....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aneri Gandhi
Jun 18, 2023
Report
Copy

Money has been deducted but ticket has not been booked

Actually i was booking volvo bus from Ahmedabad to vaghodia cross road for monday 6:15 Am bus but in that money has been deducted but ticket has not been booked can u plss check on that and raise my refund money as ticket hsnt heen booked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
We were to travel from Morbi to Halvad on 17th June 2023. The driver of bus which departed from Morbi busstand to Dahod at 10:00 PM were extremely rude and disrespectful to us. He told us to get out of the bus and didn't gave us ticket to Halvad despite of the fact that route banner on the bus had Halvad station in it. The driver was using swear words and continuously provoked us to fight back. On telling him that the route on the board permits...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chiragpandya007
Jun 16, 2023
Report
Copy

Abusive Staff at Nehrunagar,Ahmedabad bus depot

Address:Ahmedabad Gujarat

Today on 16th June. Ahmedabad Rajkot Volvo bus cancelled. At first hand this was not informed to traveler who had reservation. On asking staff at Nehrunagar bus depot they replied rudely. On requesting not to talk rudely, one off the person started abusing and even stood up in threatening manner. They abused old age men and women. This is absolutely unacceptable and direct actions to be taken to these people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yuvraj 007
from Vadodara, Gujarat
Jun 15, 2023
Report
Copy

Complaint against washroom operator at vadodara central depot GSRTC

Address:Vadodara Central depot near railway station

Pisab karne k liye bhai log 5 rupees charge karte he aur to aur charges nai hapta vasuli karte he darate dhamkate, sarkar vaat karti he Swachha Bharat Ki aur ye log 5 rupees charge karte he pisab karne k to garib aadmi mutegga kaha diwar pe hi naa bhai log ye lukhkhagiri bandh Karo to Aam aadmi aur Desh k liye achcha rahega baki bhugatna to Marne k baad bhi padega...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am writing to express our deep dissatisfaction and disappointment with the subpar bus service I recently experienced on 13th June 2023. Despite paying the full fare for the journey, I was provided with a service that fell significantly short of expectations.

On the aforementioned date, I boarded GJ-18-Z-5418 from Surat with the expectation of a comfortable and timely journey to Songadh. However, throughout the trip, I encountered...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am writing to express our deep dissatisfaction and disappointment with the subpar bus service I recently experienced on 13th June 2023. Despite paying the full fare for the journey, I was provided with a service that fell significantly short of expectations.

On the aforementioned date, I boarded GJ-18-Z-5418 from Surat with the expectation of a comfortable and timely journey to Songadh. However, throughout the trip, I encountered...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Respected sir,
I am writing to bring your attention to ongoing issue of poor service of ST bus. Despite my continuous efforts to draw attention of Vapi depo manager by telephonically conversation and written application, the service of the bus seems to be disregarding the request.
There is no availability of the bus to the students of Fansha High School to Nargol Bandar by 4:40pm. Because of rural territory there is no availability...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhruvvadhel
Jun 13, 2023
Report
Copy

Water leakage while raining

To,
The Managing Director,
GSRTC,
Gandhinagar.

Subject: Complaint against water leakage in GSRTC bus while raining.

Sir,

I am writing to you to express my deep dissatisfaction with the service provided by GSRTC. On 12th June 2023, I boarded a GSRTC bus from Gandhinagar to Kodinar. The bus was overcrowded and the journey was very uncomfortable. However, the most disturbing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Radhanpur

Driver and conducter fighting at rajkot bus depo stop . driver said that conductor is drunk and conductor said that he is not but driver blaim him due to he refuse to put luggage in deki of private transporter.

i check storage box (deki). it is full of coconut which not if passengers but it is of private transporter and also 2 bag of chiili powder is put in bus..

all passengers are introuble due to driver and...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rjshptl62
from Mumbai, Maharashtra
Jun 12, 2023
Report
Copy

Gov Web Application

Address:B-26 SHYAM VIHAR BUNGLOWS PART-3,MEHSANA

GSRTC app for Advance booking is not working since week time.

I personaly visited bus depot and booked my ticket in bus root Unja baroda in which INCOME TAX AMD drop station is not available

TRIP CODE-0715UNJBRDEXP51 DATED 14TH JUNE 2023...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rjshptl62
from Mumbai, Maharashtra
Jun 12, 2023
Report
Copy

Gov Web Application and Drop station

Address:B-26 SHYAM VIHAR BUNGLOWS PART-3,MEHSANA

GSRTC mobile app for advance booking is not working....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitranava
from Morbi, Gujarat
Jun 12, 2023
Report
Copy

Driver's misbehave with passengers

Dear sir, I would like to file complain of GSRTC bus driver Rajdeepsinh mayursinh jadeja batch number 2817 for Misbehaving with bus passanger and he ask us to get off from the bus and talking with us very unprofessionally without any misbehave from our side and he is taking like he owns the bus and not government, like they don't have any right to not allow any passanger to not sit in the bus except some situations like intoxication and harm...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj Kishansinh
Jun 10, 2023
Report
Copy

Driver misbehave & Bus not stop to stand

Dear sir, I would like to make complaint against Bus driver whose name is Nirav Barot Bus NO :- GJ-18-Z-1697 Dakor to surat Gurjar nagari who has been permanent driver in Dakor depot, sir he has been irregular and he is misbehave to passenger now and then, he used to keep the relation with So many lady, woman in bus who always take a place along with his driver cabin while on journey, so there for we have been getting late to reach office...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
*GSRTC m-Ticket*AMRELI to RAJKOT BUSPORTName:twinkal TripCode:1501MHVJMNGJR47PNRNO/OB:G[protected], GS32191806 DOJ:[protected], :17:00:00, GURJARNAGRISeatNo: 36, 37BoardingPt:AMRELITxn Pass:vyRzqX5K Carry ID during jrny. T&C apply.

This is the bus I booked but this is the second time this bus is late what's the point of advance booking if they are not gonna follow through...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lomesh Prajapati
Jun 6, 2023
Report
Copy

Not stop bus at Rajkot

Please guide us mahila college rajkot (lic of India office root jamnagar Rajkot diversion at Rajkot but some buses are not stop at thare so ple...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lomesh Prajapati
Jun 6, 2023
Report
Copy

Slow bus speed while long gurjarnagri express

Address:Rajkot

Please increase bus speed root jamnagar mahuva time 8.00am from jamanagar depot is mahuva.
This bus is running below sixty 60 km/h

So we can't reach timely

https://twitter.com/vnehra/status/[protected]?s=20

Please increase speed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:AHMEDABAD

Dear sir...

This mail only for your information purpose, to be not create highly dangeious accident case in furture...Gsrtc service is to much safe servicing in our gujrat government.

As per above subject yesterday 04/06/2023 sunday pnr number : g[protected].00 am ahmedabad to rajkot - very (1)dangerious driving by driver...Only and only through used mobile talking in running driving... (2)number of times...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DR vnp
from Surendranagar city, Gujarat
Jun 4, 2023
Report
Copy

About bus class

Address:Surendranagar

I booked my ticket from surendranagar to nadiad in luxury coatch(9AM) but the driver came with normal express bus, i asked to conductor that why there is no luxury coatch bus he refused to answer & no one is taking responsibility about.I paid for luxury coatch i want my refund & assurance that it will never happen again....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yagnesh89
from Ahmedabad, Gujarat
Jun 4, 2023
Report
Copy

Unable to book ticket online through website and android application

While doing booking using website, Bus is getting search, select, input relevant details of passenger. But, on click of BOOK nothing is happening....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy