Hathway Complaints & Reviews

Dear Sir,
As per my below screenshot, we have requested for re-activation of our broadband account and also chasing with your team over the phone everyday - but no proper response and nobody has came back to us.

Kindly check and revert as soon as possible otherwise we may approach head office for further assistance.

Thanks & Regards
Thirupathi Chouki
Account: [protected]...

My Refund for returning the Router in Hathway is not given back to me...

We are not able to work...

I am having internet connection of Hathway bearing the subjected account number.

From last 1 week I am facing poor internet connection.

Last week I raised the complaint and was given the below ticket numbers which was closed without my confirmation.

15042021B022494- raised on 15-Apr-21 and closed on the same date
16042021W054309- raised on 16-Apr-21 and closed on 17th April
21042021W153173-...

I had an account with HATHWAY my plan got expired and i shifted from my apartment where i lived ... I called the customer care and told them, I don't want to renew it, please collect your modem as I am shifting to a new location . These phone calls are coming even after 6 months . But I kept on receiving calls regarding offers every day till now i have blocked more than 100 numbers belongs to Hathway but they still call me ....

Routers is ok but no I internet ans customer care not response properly
Very bad service of gtpl broadband
I have nevar suggest any one gtpl
Very bad service...

I was using Hathway connection and gave away the connection after the mandatory 3 months period, I also has returned my router but did not get my deposit back.

Till now I am getting calls from their marketing team, asking me to get the connection again, they're trolling, using profanity on call. Justifying they are doing the right thing by harassing....

Ac/ No - [protected]

Account Name - Neil Thakur

Hathway Broadband Account Network (speed) issue my network speed only 1 Mbps unable to complete my office work place increase my moden speed....

Uploading speed of wifi is not working In our area since so many days
We are not able to work...

I have been asking the Hathway customer care guys to disconnect my connection but I keep on gety calls to renew the service.Kindly disconnect my connection and don't call me again to renew the service....

I have a hathway wireless connection: [protected] in noida rental flat provided by the agent : Shiva Pujan Tiwari (+91- [protected]) and. In lockdown while leaving the flat I submitted the devices to him. Now, I am getting a call everyday from hathway for recharging and they are saying me that devices are not submitted.

While I am having a whatsApp chat with my agent where I am requesting a slip from him and on the other side...

Helo, I have informed u abt the internet issue and it has nt been resolved yet and it almost 1 week and ur nt informing anything about it and nor lifting the call.. if this is the condition then i have to change my mind to other internet ......

I have been recieving atleast 10 calls per day from telecallers for renewal which I am not going to do for the harassment mentally this company has given by so many spam calls.

I want Hathway to remove my number from the database and to never call me again....

It has been more than 2 years since I had cancelled out hathway internet plan - but have been consistently receiving calls for renewal. After denying on call, and clearly communicating to remove my contact from this calling list. They call me up the next day again. Keeps happening for such a long time now....

I am from Hyderabad, My internet is getting very low especially after 8pm daily, when I raised request through app they are closing without any solution provided. Even I called customer care but no luck, the IVR saying there is one complaint already in progress. This is very pathetic and poor support by hathway internet. Complaint numbers as follows.

ID[protected]B076361

ID[protected]B015892

ID[protected]B957371...

I have taken a hathway broadband connection from hathway and paying 1179 rupees monthly. The sales person said we will get 150 mbps but I never get more than 30 mbps on wifi and 70 mbps on lan. When trying to raise complaints about bad speeds on app, the app says complaint number so and so has been created but it does not show up on the dashboard meaning that their automated system creates a fake complaint number so that the customer is pacified....

Hello Team,
I have been trying to raise a request to shift my Hathway broadband connection ( [protected]) from my old house to new house. But nothing is happening, I have tried via mobile app but no use it crashes upon me, tried to call customer care( which is very worst experience) they only take care of new connections, tried to reach out to near by office still no use, emailed them no response.. this is costing my office work..I...

There is no internet from last 35 hours which is almost 1 and a half day now. I am getting no response from anyone. I tried calling the customer care but they are not responding as well. Who's going to compensate these days when I am not getting the services. No one is getting in touch neither I have any clue regarding the services.

Hathway account : [protected]

I have another account which I am not going to renew...

i am facing worst internet problem from hathway and i never seen this type of worst service from any internet provider your staff members and customer care person giving fall commitment on call .but they never send any person to solve my problem .from last three days my internet not working and i am continuously call your call center and your staff mister kapil mob.no-[protected] nad your it engineer mr rahul bwardwaj-mob.no-[protected],...

Dear Team
please report againt employe mis commitent
before payment he said tommorrow any how wifi connection ho jyega then next day ful day deepak sharma muje guma rhe h abhi arha h abhi arha h then finaly eveing i have call he said 6 pm tk ajyega 6 pm i m calling him then finally told me next day hoga ab what heppening next day i m not able to my home ab refund my amount ASAP
Thanks & Regard
Rashmi Sharma br...