Havells India Complaints & Reviews

My induction choolha is not working .so pl
order to attend the problem as soon as possible.all of sudden temperature increases inspite of setting it at particular temperature.induction top plate pressing buttons are not working properly.choolha stopped all of sudden and temperature increases suddenly and not working as on tea, milk, fry etc.so pl .....

I purchased SUPERBLEND WITH CHOPPER 400W on 14 October 2016, there was some problem in chopper, I called there custom care on same day 14 October 2016 regarding this issue and register a complain (complain No. FJ141970 ).

There engineer came, he was replacing my product with low capacity 150W product, I told him that need same 400W product. He told that he will report to company.

After that it's now almost 3...

Hello I purchased a induction cooker year ago and it has stopped working. I have raised two Service request with your Customer care with no luck, the recent one is GA304066. Your technician came for a visit, opened the induction cooker, did nothing to restore it and informed that it has been fixed. Earlier the induction cooker had heating problem though it was working however after the technician left, it doesn't work at all. It's button...

Dear Havells,

It's almost one and a half month but complaint yet not resolved. I ask you to take serious action against your service provider.

So please share with me what action you have taken against your service provider.

I also going share my all E-mail to your facebook page so everyone how bad and irresponsible your services.
Vijender [protected]...

I have purchased 35 Ltr white Monza EC Storage Wtare Heater in Jan 2017 thru Online Moglix which is delivered. Ur service centre at Gwalior MP refuse to install as per the policy o[censored]r co giving lame excuses . it seems they are making excuses to extract some money from me. Several complaints are made to ur co thru GA103063, GA172253, GA220931 and i get standard reply that the matter is referred to service centre. But the service centre is...

Complaint ( call no: GA043474)
This is with regards to the complaint raised by me on 4th Jan 2017 with your customer helpline number[protected] wherein I had requested for an engineer visit to check on my Havells Geyser which had stopped working.

On 5th Jan, 2017, I got a message from Havells stating that my complaint has been assigned to Mr. Pradeep Mishra who not only failed to turn up but also cared less to even...

Dear Havells,

I am writing this mail to inform you that, I have called the customer care on 19th Dec 2016 for my product (havells smart blender) for servicing (Call no - FL192297). after that your engineer come on 21st Dec16 and he took the service charge from me and then never came back. I have called the customer care more than 13 time but still the engineer didn't came. And after a month customer care create new FL No...

Dear sir,

After few months of purchasing the induction cooker (Model- insta cook ET-X), i am having problem with it due to its not working. and for that i also filed complaint, and each and every time an engineer paid visit and tried to resolve the problem. for that instance the problem being resolved, but after few days like 2 0r 3 again it started giving the same problem.

As my previous complaint is still...

Defect in product "led joy"causes whole electricity line burst.That causes my loss in monetary terms, trust as well as time. My whole line is of havells company only and all led are of havells only i.e led joy 5 watt.
I'm filing complain in consumer court against loss suffered by me of money and time. Having trust in company, I invested my money in purchasing branded product of havells and suffered loss....

Hi Team

We had purchased 2 water heaters from havells through a dealer.it was purchased in JULY 2016.From the month of purchase we have been raising complaints to fix the problem in both heaters.But the problem is not getting solved.Nor the company is replacing the product.This is really pathetic to raise 2 complaints everyday.
Every technician who comes tells a different for failure....

This has reference to the complaint no FL233601 raised on your website. I have purchased one Accor Steam Iron on 10.01.2016. There was two years warranty on the product. However, on 02.12.2016, the sole plate got broken while ironing.

I raised a complaint on your web portal regarding the same. I got an SMS regarding the complaint and got few SMSes regarding complaint alloted to few technicians(Kool Care Services, Sunny).br...

"We buy branded products for it's service. Havells have very poor customer service, waste of money. Product longevity is less than 2 years, so do non branded heaters which is 60% less cost. Shame on you Havells. Whenever you call, service center will tell you they will resolve issue in 24 hours, but they won't, may be they can't." After I register above complaint service engineer contacted me and asking Rs.950 even though my product is under...

My self O.P.Mathur Purchased a oil heater 13 fins from on line but when i start it is giving abnormal sound .
My self complaint on costumer care three time they are telling that we are solving this problem within 24 hour but still this problem persist.

kindly resume this problem earlier so we can use product otherwise we are sending back the oil heater....

Good day sir,

Iam Gagan Bains from v Bhiura PO Rajgarh Teh Balh Distt Mandi HP 175027 I buyed Havells bellow type 25 ltr water heater QTY 2. As one of the unit start leaking last month. One of your technician came and he changed the gasket, but after that it getting cutoff again and again. I complainted again but still there is no response from your side. But no result or any technician attend my complaint. I called him but...

I have purchased a Water heater on 23/11/2016, My Call No FK233799, Customer Id-[protected], I got a Sms that Your Call No has been resolved, on 24/11/2016.
I got a call from Havells Kolkata office ([protected]) on 24/11/2016 They told me please ignore that SMS, Technician will be come to your house on 26/11/2016, But No One Technician came to My House to Install.

Then I called to Havells Kolkata Office on 26/11/2016,...

I have purchased 01 No. water heater on 12.11.2016. Booked for installation vide call No. FK131239. Till date not yet installed. We have contacted Chennai office service centre they told that my residence is out of city and no service available. We understand that No one can purchase Havels product in other than city limit. I have purchased Sony, Samsung, Haier, LG are under city limit, they are doing proper response and installation and...

We have placed Havels LED panel in our Cinema on 6 july 2016 & out of that 3 LED PANEL got Fuse in 3 Months & we are complaining for the same from a month, But nobody taking it Seriously. we have called & complained almost 7 times & the complaint no.s is FJ251329 Customer id [protected]. we want a resolution as soon as possible otherwise we will find a new vendor....

I bought a havells iron (Press) approximately 1 year back.
It had to be repaired 4-5 times in the past but recently when i was using it, it suddenly catched fire. We should thank god that i was saved and only little damage was caused.

Does this show the level of quality of havells that it will catch fire. If this will happen then we should use it as a lighter instead
I want immediate replacement or i will go...

I complained about the aspire steam press not working on the toll free number. Within one day a service engineer came and he repaired it but unfortunately while opening the press he broke the two buttons through which steam releases. I asked him to correct it he soldered it, but just after he left it again broke up. I called him several times he continued saying that he has ordered new button from company once it reaches he will come and...

Good evening
I have purchased 24 ltre OTG on 28th October 2016.
20 days gone, no knew has come for demo and system equipments are not working properly. Complaint lodged 2 times and no response.

Such a irregular followup is killing the image of company.

If this problem is jot resolveed in 24 hours, I need my money back and will apply source and take help from court. .

Very poor...