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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
Unresolved
1437
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HomeShop18 reviews & complaints page 165

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H
hello90
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality/delayed service

Hi,

I have ordered Rakhi on 16th August and on website www.homeshop18.com it was saying all ordered placed before 19th Aug 2010 will be delivered before Rakhi on August 24th 2010.
But product was delivered on 28th Aug, 4 days after rakhi and sweet was smelling.
PRODUCT WAS VERY BAD QUALITY.
PEOPLE SHOULD NEVER USE www.homeshop18.com WEBSITE IN FUTURE AND HOMESHOP18 DO NOT CARE ABOUT QUALITY OR TIMELINE...
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T
tanweer_s4u
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered yet

Address:Hyderabad, Andhra Pradesh

I have ordered one Samsung ES25 digital camera with Reebokwatch on 14th August 10, and Homeshop18 said that it will be delivered in 7-8 working days, today is 10th working days and till date I have not recieved the prodcut, I called customer care 3 times, i called first 2 days back and he said it is already with courier and i will be getting it by friday, today is friday when I again called to Homeshop18, another person said your order is...
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N
nisargshah
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivered wrong product

Address:Vadodara, Gujarat

Dear Sir,

This is for the first time I have purchased a jewelry item from home shop 18 "Black Stone with White Pearls Drop Chain Set" and when I got the product in my hand it was completely different, it was a pearl set but under every pearl a black stone is hanging n there is no black stone in the necklace when I received. On the contrary there is pendent which I got, but while ordering it there was no pendent present...
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G
gmleid
from Bharuch, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received wrong product and freebie not included

Address:Thane, Maharashtra

I had ordered the following an Intex DVD Player R161 as per the order details below:
Sub Order Number 30390229
Order Number[protected]
Merchant Name and Number Intex Technologies(125)
Item Number/Product Number 75922
Item SKU No 14Jn0-R161-IT
Item Title Intex DVD Player Model No: R161

I was also offered a 10 Movie set in two DVDs free with the above as follows:br...
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4
4nimesh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery delay

Address:North 24 Parganas, West Bengal

I have ordered products from Home shop 18 previously but the last order which i have placed has not been received by me.....and neither Homes hop 18 nor First flight is doing their needful job

While tracking the parcel......first flight says the Address is Insufficient and Home shop 18 says its with First Flight

On providing the Consignment Number,First flight says its not with them....the details are given belowbr...
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R
Raj kumar Goyal
from Chandigarh, Chandigarh
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defective piece

I have alreay sent my defected piece of helicopter by the Airway Bill No do[protected]ww dated 21.07.2010 as desired but the same has not been received back after repair/replaced.You are requested to look into the matter so that the issue may be settelled.

thanks

r.k goyal...
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Nilratan Haldar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of order

Address:West Bengal

I have ordered a camcoder and an iron and they are delivered to me by our office colleque. On july 16, 2010, I ordered a vox mobile [ cost Rs. 3499] and they give me the order no which is[protected] and they tell me that the mobile set will arrive with in next 7-8 days. After some days I never received the
mobile and I contract their toll free tele number [protected] and they said the stock was finished so the mobile set are not despatched...
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ucsaarvinds
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad mobile sale

Address:East Delhi, Delhi

sir
i have purchased a mobile phone from home shop18 . i was very happy when i order to purchase a moblie phone it's cost just 3499/-. after three day mobile come from their . a free gift with that it was a pen camera . but when i use this pen camera is bad very bad . when i record from their this is not working by 120mb
but it is a 4gb . but working only 120mb. i complaining against it but they did not any action againt...
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K
kranti22
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not delivering

Address:Raipur, Chhattisgarh

my order no is[protected] , i ordered this product Jul 6, 2010, they are mentioning the details is "awaiting Payment", i have already send a draft dated Jul 14 2010, they did not send this product to me, the name of product is Silverlite RC Airlifter Radio Control Plane.

Website is - http://www.homeshop18.com/


kranti kumar dewangan...
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P
priya9876
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order reject

I got a promo coupon from my credit card for discount on Homeshop18. After choosing my product and giving coupon + credit card details, the order was accepted.
Next i get a verification call for the credit card used and the products ordered. After giving this, i was assured my products would arrive in 7-10 days.
Then i get another call asking for further verification by sending a copy of my credit card statement + a copy of...
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R
riteshnoki
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Received Product

Address:SAS Nagar, Punjab

This pertains to Order No.[protected] placed on 10/07/2010 but till today i.e. 28/07/2010 I have not received the jewelry set. After calling the customer care n number of times I received the same reply "You will get the product shortly" or they simply put the call on hold till you drop the call. The company is a total cheat and swindler. I will never place an order with them again and request others to do the same. If you want a...
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N
nabendu
from Talcher, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Partial receipt of order for which full payment made

Address:Sundargarh, Odisha

I had placed an order with Home Shop 18 vide order No.[protected] dated 25.06.2010 for supply of two Nos. Paw Printed Bean Bags-XL (Item/Product No.19960, Item SKU No.IDB7284D-Can). The cost of Two Bean bags was Rs.3398/- (Rs.1699X2). I paid this amount of Rs.3398/- through my ICICI bank credit card. I receive an order confirmation mail through which I was confirmed that I will be receiving the goods in 7-8 working days.

Against...
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A
anuj shahi
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating of product :sending different model while advertising other model no. of IFB microwave.

Address:Bilaspur, Chhattisgarh

Home shop18 advertised at1 june to 15 june on Television and website of IFB 25Ltr Grill Microwave 25PG2S,5 Pcs Starter Kit ,Cookbook by Nita Mehta & IFB 1.2 Ltr Electric Kettle.
I opted for it vide order no.[protected] on 11 June,2010.

They send me old obsolete model no. 25PG1S of IFB , which is quite different than what they advertise and older ,date of manufacturing is of july 2008.Also this 25PG1S model not available...
+5 photos
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R
Raj kumar Goyal
from Chandigarh, Chandigarh
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Defective material

Address:Chandigarh, Chandigarh

I had purchased a 3 channel Steel Structure Helicopter with infrared remote on[protected] from homeshop 18 order no:[protected] which was recieved through courier as defective piece and wen contacted on phone to the company
they said the complaint will be attended within 15 days but later on the refused to attend the complaint being answered that it is an electronic item and there is no waranty. The company is making Fool to consumers...
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V
vkatta
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Supply of a different product

Address:Gujarat

Order for one Remote Controlled Robosapien - Product Code:29168 was placed on 22 JUNE 2010 wide order no.[protected]. A product was delivered on 01 JULY 2010 vide Blue Dart AWB No. [protected].

As the prodcut supplied was the first generation Robosapien against second generation Robosapien V2, which is described in 'Item Description' on HS18 website, a complained through webpage was sent on 02 JULY 2010 and a also...
+1 photos
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Suvidha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received refund cheque

Address:Bangalore, Karnataka

This is to inform you that I had placed an order for Demonte 5pcs stainless steel coloured Canister set on 27/5/2010 vide order No.[protected] for Rs.749/-. Payment was made on CASH ON DELIVERY MODE. I received the product on May 30th 2010 by blue dart Awb [protected] to my address

When I opened the product I saw that they had sent wrong product- Demonte 5pcs stainless steel canister where as I had ordered for Coloured canister....
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rosekrunal
from Surat, Gujarat
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wrong address delivered

Address:Surat, Gujarat

dear sir, last date 8/6/2010 i ordred the home theater system from homeshop18. and i already pay the full payment of the product. i also give them my full resident address. but the product is delivered on wrong address. when i call them no satisfying reply.
product code :- AG6 DVD HTS IT
order no :[protected]
sub order no :[protected]
my mob :[protected],[protected].
plz sir solve my problem as soon...
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A
anil.mahapatra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VoX ipod

Address:Sambalpur, Odisha

I have purchased an i pod[account no-74099]of Vox company from homeshop18 , i have received the fulty i pod on dated "2nd jun 2010" i already complain several time to exchange or to return the money but the company not giving any response.what type of services is it ?
Complain/order[protected].............
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B
bivasn
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement For Defective Product Not Being Processed

Address:West Bengal

On May 2nd 2010, I ordered a Reebok Combo from the HS18 website. I received the product in about a week but the watch was defective. So I had to call up the call center for replacement processing but they gave me a wrong address for returning the product. Since I did not know that the address was incorrect, I scheduled the pickup with TNT who promptly picked up the package and delivered to Wespro Digital address in Mumbai on 14th May 2010....
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abhica
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service by Homeshop18- complaint

Address:Madhya Pradesh

Had booked an order number[protected] on 12th April 2010 for 1 ton Voltas window AC on Homeshop18, they had assured of delivery within 7-10 days & I had requested to expedite it. I kept calling them & would have made atleast 50 calls to understand the status of my order, every executive that I spoke to would assure me of delivery in a day or two, everybody would say I will personally handle your case. Later I received a call from one...
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