Claimed

HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
Resolved
2012
Unresolved
1437
Quick Links
Statistics
Share
Contacts

File a complaint to HomeShop18

Having problems with HomeShop18?

File a complaint and get it resolved by HomeShop18 customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HomeShop18
Customer Service Contacts

HomeShop18 Phone Numbers

Toll free
1800 103 1818
822
249
Mobile
+91 12 0445 5918
616
226

HomeShop18 Head Office Address

7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

HomeShop18 reviews & complaints page 61

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akshat Ghildiyal
Report
Copy

Mini muskan jewellery set

Address:Dehradun, Uttarakhand, 248001
Website:www.Homeshop18.com

I recently ordered a product which was to be delivered by 12th January. The product was delivered before that and taken by my son. I on reaching back saw that the product was defective and nothing like they showed on tv. Now the Home Shop 18 isn't taking any action for this. A total fraud, they had done this 6 years ago as well. [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dtt
from Jaipur, Rajasthan
Report
Copy

Spice m6125

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.homeshop18.com

I purchased a new mobile from homeshop18 spice m-6125 and agter receiving it it doesnot support any memory cards and doesn't open any files such as photos videos music etc. what kind of products are they selling ??and after complaining about it they don"t refund it...very poor services and very disgusting people.this is not the way we are a customer and we are treated in such a way.mr. atul mathur the escalation head of the team says that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vikramsinghdeswalin
Report
Copy

Delivered short order

Website:www.homeshop18.com

HomeShop18 is worst and fraud online shopping website, i have ever found. They dont send complete order with quality, I ordered some organiser set about 30 pc but they only send 13 pc and now even they dont want to check where and why this happend. Because i called them after 48 hrs. Of delivery. They just want to do cheat on the behalf of policy wordings. And my fault was i just trust on them and i ordered this gift to my sistet and that's...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
scsjain
from Delhi, Delhi
Report
Copy

Sari package - order no: 983832613

Address:New Delhi, Delhi, 110 000
Website:www.homeshop18.com

1) As per SMS received the parcel was despatched on 30/12/15 vide Gati Surface Docket No:[protected]. However till date not received. On contacting toll free number they give land line number of courier. For contacting them thru phones we are wasting our money unnecessarily. 2) I have booked Roti maker. It was delivered to me but defective piece. Gift coupon not received along with that. I contacted Toll free but they asked me to contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
farooqmir918
from Gurgaon, Haryana
Report
Copy

Complaint against vizio led lights

Address:Pauri Garhwal, Uttarakhand, 190015

Sir/Madam I bought from home shop 18 set of 10 led lights which I received on 17 Dec 2015 vide order no[protected] but only after almost 10 days o[censored]sage one led light 10 watts of the set does not work; if bought from shop I could have got the replacement but in case of online shopping were from I shall get the replacement kindly look in to the matter seriously to avoid inconviniance which I have got ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh, 302004
Website:www.homeshop18.com

Sir, I had do shoping in home shop18 online by online method. and this company gave me a diwali shagun voucher rupees of 1001. I had booking a blanket which is order number[protected] on dated 21 december 2015. after it I had received a SMS by Vmhomshp on dated 22 December 2015. after it I had received a SMS which is ( dear customer your home shop18 order[protected] has been delivered on[protected] and is received by MAMTA NAYAK thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sunilsalvi
from Mumbai, Maharashtra
Report
Copy

Misguiding end customer

Address:411033
Website:HomeShop18

Date of incident : 27th Dec 2017. HomeShop18 : [protected] On TV ad it is shown that we can access internet but when we get phone it is only GPRS based it did not support wifi. It was shown that we can listen music but when we check phone there is no internal memeory. SMS Memory : after getting 1 SMS phone shows memory full....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
priyankahlk
from Gurgaon, Haryana
Report
Copy

Poor quality product

Address:New Delhi, Delhi, 110095
Website:homeshop18

I purchased a spice mobile from the Homeshop18 the product is hang and screen got blank, WiFi not connected i need a replacement with a better phone but they are not providing ....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sanjeeb K Das
from Chandrakona, West Bengal
Report
Copy

Incorrect exchange of product

Address:760003
Website:www.homeshop18.com

Dear Madam/Sir, 1. This is in complaint regarding my HS18 Order No.[protected], Suborder Order No.[protected]product: Two cotton denims in regular fit by Henry Hudson). 2. My family received HS 18 sub order parcel before 20 days by seeing delivery (FOS) No: [protected], item description henry hudson denim size No 36 on the sealed parcel 3. But today I found after opening the parcel it is size 30 instead of size 36 because I was out...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manish073
Report
Copy

My order concern

Address:Gwalior, Madhya Pradesh, 474012
Website:homeshop18

My self manish mishra at 28 december i book a mobile named josh zosh cost 675/- after that i havent recieved any confermation/ mail i don't know my order is booked or not Give me a explainenation...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Abif Ali
Report
Copy

Product replacement not done

Address:New Delhi, Delhi

With reference to order number[protected] placed on 24th of November, 2015. I bought a product named 'Ezy home electric chopper ' with that i got some things free with included a plastic resealer which was not working so i complained about the same. It has been a month and i haven't received the product yet. When ever i calk up the company yhe tell me to eait for 5-6 days. I have complained about the same many times but haven't received the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikashsarma
from Noida, Uttar Pradesh
Report
Copy

Wrong commitment

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.homeshop18.com

I purchased one BSNL penta ( Tablet) from Homeshop18. As per the commitment in this tablet we can use 3g but i want to tell you we unable to use 3g at all. i just want my money back from them. Find below details Product Model- WS704D Order No[protected] Regards Vikash Sharma [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Alkatandon
from Mumbai, Maharashtra
Report
Copy

Pretty crafts 31 piece set

We bought this set around 15 days ago. The quality of the material used is very poor. Stitching and zipper materiel is also very poor. There is variation in shades of the color among the individual pieces. Not at all suitable for gifting....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
m1986
Report
Copy

Roti maker

Address:Mumbai City, Maharashtra, 400024

I purchased roti maker from u, order no[protected], but it was defective piece. i called up home shop 18 & agreed to replaced. i was told to courier it back to delhi for which the executive told me u will refund the expenses. now i have couriered roti maker to delhi and ur executive told me that i will get only 10% of the roti maker charges. ur executive told me this is ur policy. this is really not acceptable.this is like cheating the customer....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Narayan Jaiswal
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kitchen galore 4 pcs non stick cook ware set everwel chrry red no riplesh no rifand

Address:Jaipur, Rajasthan, 302019

Dear sir me narayan jaiswal mene homeshop18 se non stick cookware set cod ke jariy mang baya tha ak bar kame lene ke bad bhar ki koting gayeb ho gai eski jankari mene homeshop 18 ko di to unhone kha ki bhar ki kotin ki koi garenti nahoti tab dobara kame lene ke bad undar ki koting hi gayab hone lag gayi eski jankare homeshop 18 ko di to unhone bola ki eski koi riples ment nahi hoga my ordar no[protected] ordar date 11122015rishibd date 14122015...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
pka123
from Pune, Maharashtra
Report
Copy

Non delivery of full product

Address:Pune, Maharashtra, 411014
Website:homeshop 18

I have purchased collection of 2 kaftans + 1 pair of Leggings from Homeshop 18 vide Invoice no MSDF/15-16/4540 dated 28 Nov 15. Sub order No[protected] and Order No[protected] dated 27 Nov 15. But i have not received full product from them (only Kaftans). same day informed to customer care but no positive reply from them. send e-mail also on 11 Dec also. Now they have refused to send the remaining item....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yogita atram
from Gurgaon, Haryana
Aug 10, 2022
This thread was updated on Aug 10, 2022
Report
Copy

Return product

Hello team, order no.[protected] Suborder no.[protected] Name-Yogita Atram We have ordered crystal kitchen wonder from HS18. Once it was received reuse products, so we decided to return the product....
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
3 Comments
Report
Copy
K
koohu chaurasia
from Rajkot, Gujarat
Report
Copy

Please escalate order #982094373

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.homeshop18.com

Hello Team, Order No. :[protected] Sub Order No. :[protected] Name: Abhinav Chourasia We have ordered Senorita 36 Pc.Pet storage set from HomeShop18, via Prepaid, once it was received we found that the material quality was very poor and out of 36 pieces. 8 pieces were defective, so we decided to return the same, after that we made several calls to them and came to know what we have to do next, we returned the complete package as per address...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dipesh50us
from Mumbai, Maharashtra
Report
Copy

Wrong and damged item received

Address:Jamnagar, Gujarat, 361008
Website:homeshoe18.com

For M/s home shope This is 15 mail that I sent mail for receiving “Wrong Earing”, See in 11 nov I had placed order for 5 neck less scheme but one set’s earing received damaged out of 5, and homeshope18 executive checked the order and his outcome/reply was “this is not the right product as per product code and product photo “so tell me whose fault ? whose mistake to send this neck less with damage earing ? that our mistake that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Please refer suborder number –[protected]. I had ordered whit Penta Tab before Diwali and I received it but was damaged. after complaint company sent another but with new fault now its speaker was not working again after complaint I recived one more worst piece where WIFI, battery and Bluetooth is not working. I am fed-up of it. I wish refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy