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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
Resolved
2012
Unresolved
1437
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HomeShop18 Phone Numbers

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1800 103 1818
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249
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+91 12 0445 5918
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226

HomeShop18 Head Office Address

7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

HomeShop18 reviews & complaints page 62

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S
shaluatharv
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Fake/Duplicate product

Address:New Delhi, Delhi, 110075

I ordered Complextion perfection by Color Care London kit (2 Nos) through oder no.[protected]. 1: Quality of product is pathetic, it seems a local product with just stamp of Color care, there is no Shade no, no MRP, also Brand stamp is clearly showing like it was done locally. 2: if this is branded product we should have Shade number for each lipistic as well as Nail Polish. This is against branded product norms where no details mention...
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S
smnaik
from Delhi, Delhi
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Penta not working

Address:Uttara Kannada, Karnataka, 581301
Website:homeshop18

Sir/Madam, Order No:[protected] Item Code: 704Q 3G PENTA TAB tablet is not booting please make necessary arrangement for replacing....
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Address:Mathura, Uttar Pradesh, 281001

I have ordered two sweatshirt from home shop 18 ( one of black color and one of maroon color) of size XXL And they have delivered us 2 swaetshirts of different sizes and color ( one of blue color and one of black color) and they both are of different sizes ( one is of L size and second one is of M size) When i contact them they asked me, what proof does i have that the shipment is delivered by us and he also and asked me to courier the...
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S
SreeVignesh S
from Coimbatore, Tamil Nadu
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Vox tablet replacement

Address:110038
Website:www.homeshop18.com

I have never seen such a irresponsible customer care service, they are not bother about my return pick up, i just wanted to get connected to the nadal officer of the particular customer care of homeshop 18. Courier person blaming the homeshop18 and homeshop 18 blaming the professional courier. i am clearly notified that the courier has been delivered to homeshop 18. if this continue i am going to raise a complaint very seriously. If homeshop18...
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F
Faiza Parvez
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Clothing

Address:Gautam Buddh Nagar, Uttar Pradesh, 10025
Website:Homeshop18.com

I have major issues with your products. Recently I placed 3 orders and none of them have been delivered with the right order. Saree wrong color. Wrong suit. Earrings never arrived. No one comes to change the wrong orders. Its like you people dont care. I'm so disappointed. Seriously guys get your act together. You said delivery in 5-7 days its been 2 weeks. How long can a person wait? I had to reschedule my flight. I swear to god if I dont...
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S
SreeVignesh S
from Coimbatore, Tamil Nadu
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Headache of returning product

Address:110038
Website:www.homeshop18.com

I am so much upset with purchasing in your website and this is going to be the first and last time i'm purchasing in your website. If there is no return pick up for the product which is fault, then you shouldn't sell the product at all. Not satisfactory with the product as well as the service. Twice i have sent the courier but they couldn't locate your address. and moreover i feel awkward to complaint everytime for the same reason to the...
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M
mayur patne
from Mumbai, Maharashtra
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Request for replacement of casual shoes & t-shirt

Address:Mumbai City, Maharashtra, 400099
Website:Homeshop18

Dear Sir, I order online 2 pairs of casual & Sport Shoes for Men By Altra-UK9-L on 07/12/15. Order No.[protected], Sub order no.[protected]. I got my product on Friday 11/12/2015 but Casual shoes are defective & both are different size( one left leg size is 10 no & right leg size is 9 no.). I order shoes was 9 no. size. So please replace casual shoes. Sports shoes are perfect for me. Please change one more product(T-shirt).First I order large...
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R
Rajan Rathi
from Mumbai, Maharashtra
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Defective product received (jewellery)

Address:Mumbai City, Maharashtra, 400005
Website:homeshop 18

The product was received by my relative at my home, as i was on leave(out of station) that time. However he didn't open the product and check. Today on 13 Dec 15, when i came back from leave and opened the sealed product, things found defective and missing also. Today same time i gave a call to customer care, however they refused to take the responsibility of the product or return / exchange....
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Narayan Jaiswal
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spice xlifm5 movail no riplesh no rifand kharab movail

Address:302019

My ordar date 19/08/15 /ordar no[protected] sab ordar no[protected] es movail me network problem and tach problam and hanging problem...
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Narayan Jaiswal
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Intax mobail no riples no rifand kharab mobail ka riples ment

Address:Jaipur, Rajasthan, 302019

Im narayan jaiswal intax movail ka riples ment nahi kar rahi hai to me cnjumar court me aplai kar raha hu eske jimedar keval homeshop18 hoga aur jo kharcha hoga bo homeshop18 ko dena hoga...
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A
Ankurtyagi5488
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not returning products

Address:New Delhi, Delhi

I purchased a led bulb set of 10 pieces. 2 pieces were broken, others were in very bad condition. 12 watt bulbs and 5 watt bulbs have same intensity of light which is of very poor quality. Worst ever seen as compared to other brands When i asked for return the manager of home shop 18 ie. Mr. Javed completly denied for the same and told to do anything what i can do but he will not return my order. He has a very bad behaviour towards customers....
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N
nazia007
from Delhi, Delhi
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Smart life coloured roti maker

Address:Ranchi, Jharkhand, 834002

Dear Sir, I would like to inform you that, I have purchased a Roti Maker on dated 29.11.2015 and the order no[protected] and i received the product on 07.12.2015 . After Checking the problem, the product is not properly working. Many times I have been complaint regarding my product. therefore, I received a call after the next day of complaint, and your customer care told to pack the product and the company employee will receive the...
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R
rshukla1968
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spice 5" dual core 3g kitkat phone xlife m5+grey

Address:Pune, Maharashtra, 410401

The above said Mobile was delivered to us on my Address A-9 Krishna Apartment Bhangarwadi Lonavla Pune 410401 By Order No[protected] on 26/10/2015 When we open your delivery box I found that the Screen is no working and its Display was broken Now we want this set must be replaced by new one please tell us the procedure or you will send your representative for collecting this set from Lonavla Rishindra Shukla Mobile no. [protected]...
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S
Sankar Chandra
from Kolkata, West Bengal
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Spice XLIFE M5+ Mobile

Dear Sir, I Sankar Chandra ( Email I.D No.arbachin.[protected]@gmail.com, Mobile No. +91 [protected] ) ordered a Spice XLIFE M5+ Mobile through Home Shop 18 ( Order #[protected] on 12-Nov-2015 and I received that Mobile through Ecom Express on 16-Nov-2015. But few days later that Spice Mobile very much disturb again and again. Then I went to Authorized Spice Service Center at Baghajatin Station Road, Kolkata - 700032 on 29-Nov-2015. Then Service...
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Krishankant Yadav
from Bilhaur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return back the product approx one year before yet not received money in my.account

Address:Etah, Uttar Pradesh, 207001

Sir i purchsed a t sirt of 1099 rs i returned it back to you throuh overnite courier aproxx one year before.but not got money in my account my order no. Is[protected] sir pl return my money i will.go to consumer forum for mental harrassment and money my mob no. Is [protected] krishan kant yadav my wife name is simmi order was placed by her pl se nd money fast my present adress is srangar nagar gali no. 4 nidholi road etah house no. 367 pin...
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Suraj Raghuvanshi
from Khurai, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding penta tab technical problem.

Address:Jabalpur, Madhya Pradesh, 482008

Dear sir I have purchased a Penta tab (Penta dual sim dual core calling tablet u 2013 call pro+blue- IMEI number [protected])through order no.[protected] dated[protected] sub order no.[protected] invoice no . TARA[protected] dated[protected]. The Penta tab is not working properly from the very first day. About the problem we inform the concern and I got the address of local service center, Jabalpur (M.P.) I deposited tab to local service...
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Josefina Castellino
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing products

Address:403507
Website:home shop 18

I placed an order with home shop 18 to buy cosmetics the oder was for a combo product which contained 4-5 lipsticks 1 clutch 1 kajal 1 eye liner 1 foundation 4 nail paints from this i din get 1 foundation and 1 eye liner....
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S
Shajimon K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repair. Replacement of micromax eg111 cdma handset

Address:560064

Sir, I have purchased a new Micromax mobile EG 111 on line from Home shop 18 on 04 Jun 2015 vide invoice no TARA/15-16/111744 dated 04.06.2015 & Order no.[protected] dated 03.06.2015. The above Micromax mobile EG 111 was not getting power on10.10.2015 and given for repair to Bangalore M/S Carepoint Micromax service center near Richmond Circle Bangalore on 12.10.2015 vide Job sheet Ref.No.S [protected] 19696688 .After checking handset they...
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rshukla1968
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about spice 5 inch dual core 3g kitkat phone xlife m5 grey

Address:Pune, Maharashtra, 410401

Sir, We took The delivery of Spice 5 inch Dual core 3 G Kitkat phone Xlife M5+ Grey from Tarash Overseas Pvt. Ltd. Thru invoice Dated 23/10/2015 Order No.[protected]. When we open the packing of Delivery we found the mobile is not working properly because of display of the mobile set was not working . We want to change this set now Let me know on which address we send the courier of the same so you could get it back and give me a fresh...
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Address:New Delhi, Delhi, 110020
Website:www.homeshop18.com

I ordered Biotique Bio Musk Root Hair Treatment Pack (900 gms) priced at Rs 620/- from Home Shop 18 vide order no.[protected] and sub order no.[protected] on 21-10-15. Instead of the correct product, T, a wrong product i.e Men Biotique Bio Sea Kelp Protein Hair and Body Wash of 250 ml of Rs 190/- was delivered. I have taken up the matter with Home Shop 18. As advised by them, I incurred courier charges of Rs 310/- and sent the product back...
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