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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
Resolved
2012
Unresolved
1437
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HomeShop18 Phone Numbers

Toll free
1800 103 1818
822
249
Mobile
+91 12 0445 5918
616
226

HomeShop18 Head Office Address

7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

HomeShop18 reviews & complaints page 58

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A
anuja14
from Gurgaon, Haryana
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Makeup

Address:Gurgaon, Haryana, 122001
Website:www.homeshop18.com

Dear Sir, I ordered a product(love connection) from your online website homeshop 18 on 12th feb 2016. I read about the good reviews of the product but was highly disappointed by the service l received.Initially the product package wasn't complete since there was an item missing from the packet.then we contact to customer care and they told us to sent it back by courier. So we sent that package back by DTDC courier which costs us 310rs and...
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R
Ravinder kuamar
from Delhi, Delhi
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Product refund

Address:Gautam Buddh Nagar, Uttar Pradesh, 110093
Website:www.homeshop18.com

Hi Team
This is bring to your notice that on 1st March 2016 i have raised an order of 1068.00 INR towards the Beauty Product "Love care " through phone call with order no[protected] and was committed that product will be delivered by 3rd March till end of the day, therefore it could not be delivered on time. Later on around 4th or 5th March i called to customer care and requested to cancellation of delivery for the product, On that...
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D
DivyanshSachdeva
from Hyderabad, Telangana
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Again send me a wrong product

Address:122104
Website:www.homehop18.com

I buy my Penta 3G calling tablet of Rs. 3599. Penta WS704D. It can't Turn on. Then I submit my complaint in Homeshop18. They says that they replace my order. Then when I receive my replacement tab its keyboard is some keys woking but some parts nonworking. So now I manage because it is my brother gift. But I want to say that please do not send wrong products Homeshop18....
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C
chibaba
from Mumbai, Maharashtra
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No follow up of delivery

Address:396210
Website:www.homwshop18.com

We have ordered 33 pcs of storage boxes, our order ref # was[protected] dated 27/2/2016, which was suppose to deliver with in two days but till the date, but never reached to customer, i really can.T believe, home shop 18 being one of the top most online shopping and they even don't bother after complaining this to their customer. Care executive. After this i have really decided never to order any thing from here...Sorry for this, because...
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A
anukaash
from Gurgaon, Haryana
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Delivered IN-FUNCTIONAL food processor

Address:New Delhi, Delhi, 110008
Website:HomeShop18

I ordered INALSA food processor of Rs 4192, on 29th Feb 2016 and the product was delivered on the 29th Feb 2016. I tried to use it on 04 Mar 2016 but the processor didn't start at all. besides the motor was not working, there were a few missing attachments and the demo-CD was also tempered.

I registered the complaint on 04 Mar 2016 and contacted Mr. Amit Singh (of escalation team) of HomeShop18 on 05 Mar 2016. Mr. Amit was...
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S
Salma tafser
from Bengaluru, Karnataka
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Defective piece

I ordered semi stitched salwar suit and received defective piece. I want to return the defective material. So please contact as soon as possible....
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H
homamta thapa
from Mumbai, Maharashtra
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Product dispute

Address:734101
Website:Home shop 18

I received a shipment which was shown in tv i, e, is not the same as shown in TV so i would like to return this shipment in which i tried to contact in costumer care number but ther was no any response from company AWB NO[protected] and sub order number is[protected].
product details- 33Pc Storage Set With 5 Pc Round Storage Boxes Free by Joyo-Purple[protected]...
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Address:765001
Website:www.homeshop18.comm

Dear Team
it is regrate to say you that, after repeated complains over phone to your team, there is no response from your side.
No2. the online toll free no [protected] which is mentioned by your Company its not t Tole free whenever we called there is a charges. please don't mention like this
my order no is[protected] tops set was order and accordingly the order was delivered to our address, but the Blue Dart courier...
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R
rishabh.ayurved
from Jamnagar, Gujarat
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Incomplete order

Address:Jamnagar, Gujarat, 361008
Website:homeshop18

My complaint no. is[protected] against order no.[protected]. sir burner was not sent and utensils which was send was not of the described company and decsribed quality....
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M
Merry sharma
from Chandigarh, Chandigarh
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Do not deliver some products which i was order

Address:Ludhiana, Punjab, 141001
Website:www.consumercomplaints.in

I had recieved my order.n some products are not delivered in placed order.which is hair brush n lipstick.approximate 5 days go back i complait for dis.n still ur team dont work on dis.today i call to ur help line no. And they said it will take 8 days more.very bad customer dealing.no request number yet i received....
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N
NR Pandey
from Hyderabad, Telangana
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Lucky draw scooty pep+

Address:500094
Website:www.homeshop18.com

1. Please refer to Homeshop 18 reference number[protected].
2. It is with regret I wish to raise a complain regarding unresponsive and lackadaisical approach of home shop18, MS Purnima Sinha and customer care department of your firm.
3. As per letter dated 07 January 16 I was intimated regarding a lucky draw in which i had won a 'TVS SCOOTY PEP+'. In order to get the prize I was asked to pay a sum of rs 12953/- as TDS amount...
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S
sedevizo nakhro
from Mumbai, Maharashtra
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Reasons for not being able to reach our area

Address:Kohima, Nagaland, 797002

As of in our area location either Kohima pin code 797001 or Dimapur pin code 797112 the capital and commercial district in the North East state of Nagaland there are huge followers of Homeshop18 but the problem is that we can't avail the opportunity to order your products cause our area pin code is not valid, so my humble request to you is if there is an option as such for us to get your products in any way or if i can be of any help please...
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K
Kshitiz Nagrath
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ezy home chopper

Address:Gautam Buddh Nagar, Uttar Pradesh

I have purchased one Ezy home chopper from HomeShop 18 in the month of July 2015. Since December its not functioning. I have complaind many times to Homeshop 18. But they have not done anything in this regard. Its still in the warranty period. Please repair our Ezy home shopper, so that we should have the same faith with them as we use to have earlier.

regards
Pooja Nagrath
14-C new Road Dehradun...
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S
Swati bera
from Bhawanipatna, Odisha
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Return policy

Address:831005
Website:Homeshop18

Very bad shopping experience with HomeShop18, bought a roti maker, a broken product was delivered, but during return I have found there is no courier pick up system with pincode 831005 whether Snapdeal Jabong flipkart provide same with same pin code, more over for return I have to spend Rs.900, but HomeShop18 can't pay the courier charges for the defective product, becaz they only can pay upto 10% of product cost which is only Rs. 126, rest...
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S
sunil.pawar86
from Mumbai, Maharashtra
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Different product dispatched not as ordered

Address:Pune, Maharashtra, 410507

Order date 19/9/2016 order no[protected] i want to reurn the product because i m not satisfied with this product and mis dispatched product under quality not the polo t shirts where as i had requested for polo t shirts...
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P
PremShefali
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Tablet / diffected pic not replace

Address:Nainital, Uttarakhand, 263139
Website:Home Sho 18

My complane against HOME SHOP 18. I purchased tablet its deffected then i complane to HS-18 cutomer care they told to me its will be replace after one 15 days they are not replace.

company- Home Shop 18'.
Order No[protected].
Order Date-30 jan 2016.
Product-Tabet.

regards
Prem
[protected]...
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J
Jainander Singh
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Non dispatching of product

Address:Gautam Buddh Nagar, Uttar Pradesh, 110074
Website:www.homeshop18.com

I had ordered for single bed sheet set buy 1 get 1 last month. I received bed sheet set without pillow covers via order No[protected] last month around 18 Jan 16. When, I inquired about not dispatching pillow covers, I was assured by homeshop18 team that I will get this partial order within 5 working days. Till today, I am not in receipt of the item also, not getting any positive response from homeshop18. Every time, I got only one answer,...
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M
mandabhasakar yadav
from Visakhapatnam, Andhra Pradesh
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Replacement my order bsnl penta 3g calling tablet

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.homeshop18.com

2 nd time complaint
immediate replacement my order BSNL PENTA 3G CALLING TABLETS MODEL NO:802Q PRODUCT NO:33155411
STILL NOW NOT RESPONSE ANY ONE

Dear Sir, My self Manda bhaskar Yadav, I Can buy Brand BSNL Penta 3G calling Tablet on Dated 18/01/2016.from HOME SHOP 18 Television Ad. When I received the product after 6/9 days by courier. I can open the box and chek the product of SPECTA 3g calling penta white and...
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M
Mudassir Memon
from Alwar, Rajasthan
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Penta tablet ws704d

Address:411042

I purchased the penta tablet on 27/01/2016 but when I opened the parcel the ear phone was missing and the charger was in broken condition even I am not able to hear thru the speakers and the tablet is hanging frequently

So it is my humble request to kindly stop selling defective products and spoiling your company image

Even Their support staff are worst...
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K
kumsum
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Not refunding total amount

Address:201301
Website:u.c.browser

Kusum bhatt
Dear homeshop18.
I have ordered 3 combo pack of denim jeans by henry hudson on 26 jan 2015.
Order no[protected]
Sub order no[protected].
Price- 1299
But when i got the product it was tatally different as shown in TV.
I have complaint against this and send back via courier spending my Rs.415. Though the company is assuring to refund the whole amount but they dont refund me total...
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