Idea Cellular Complaints & Reviews

My idea postpaid credit limit 1649 but now showing 2941 due to my number barred. I call to customer told him all bill paid already monthly but he said I don't knew why increases credit limit & he said pay credit limit. I said him provide me details of high usage credit limit & he cut the my call. All my outstanding amt showing 0.00. see photos....

I have made a recharge via https://care.ideacellular.com, for Rs 49 - local calls at 30p/ min and Rs 47- STD calls at 25p /min.

The charges are deducted as per plan for local calls, but I was charged more even more for STD calls post tariff cut voucher application.

When checked with Customer Care executive she was very rigid and mentioned such plan for Rs 47 for STD call doesn't exist. The plan do exist on idea...

Issue: refund of 505 rupees
Complaint date: 2nd aug 2016
Complain id:[protected]

On 31st july 2016 i recharged my mobile with 505, before recharging i contacted customer care to know the 505 plan at 11:15pm.
The customer care executive informed me for 505 i will get unlimited calls and 1.25gb per day "3g/4g" data, i asked him to confirm whether it is 3g/4g or 2g/4g, then he confirmed it is "3g/4g".br...

I had recharged 245 rs on 4july but it was unfit for national calls - next on 7th july, i had no option but to use rs. 199 as a recharge for additional minutes, but this as well failed to connect me to a desired std call.
After 10 mins of suffering thro the irritating idea caller tune, the cust care number 198 executive, told me i needed a minimum call balance of rs. 10 to use 245, and this rs.10 would not be deducted - and if it was...

My idea mob no is [protected] which i had ported from reliance in the month on may 2017

I am forced to write this mail that my experience with idea has been very very bad so far for the las 2 months i have been charged for usage & vas charges. When i enquired with you cm care office in bangalore brigade road branch they said that the same was charged when i was in roaming as my data switched from 4g to 3g idea network.
br...

Dear sir,

I have ultimate 349 segment plan in my mobile [protected].in this plan i am supposed to get 1 gb per day for whole month. I have following queries:
I) why feature charges of rs 50 is being deducted, which i have not
Subscribed.
Ii) why internet usages charges of rs 479.78 is being charged, when i am getting 1gb per day for whole month.

Kindly resolve the issue at the earliest...

Hi,
I ported from airtel postpaid to idea prepaid. I got a message welcome to idea, to activate call 59059 but when i try calling this number it's getting disconnected without any response.
I want this number to be activated as soon as popossible as i have this number as my primary one and cannot wait till a week or two.
Please help me to activate this.
Number is [protected].

Thanks,
Madan...

Bluelima service got activated on my idea phone number [protected] and i don't know how. A message saying that such service is activated and rs 35 has been charged i haven't registered for such service and i don't know how it got activated. Please kindly look into the matter how automatically the service gets activated without the concern of the subscriber and refund my money back. I have immediately deactivated the service as it said it will...

I have charged RS.35/- for activation of blue Lima without my request please refund my balance with concern Your Bluelima has been activated. Amount charged is Rs 35.00 /- for 1Week. Renewal charge is Rs 35.[protected]@1Week . To deactivate sms STOP to 155223. Your balance is Rs.43.98/-...

I have 4g network recharge in a 4g mobile, but still i am not even getting the 2g speed. There are call drops at several places. People can't call me sometimes, even though my network show full network. I am unable to call someone else, sometimes. I am a doctor by profession, and i need 24 hour connectivity, as it is the matter of the urgency. It does not only hampers my business, but it can surely put someone's life in risk!...

I am a idea user postpaid for the past 8 years recently i have submitted my finger print at idea gallery dombivili east adjust card and got a new 4g idea sim on 6th and 7 of aug i have been receiving sms from 51998 and rs 3 is deducted from my account for the reasons not know to me i have complained against it to your customer care but it repeated again kindly look into the matter and revert....

I have closed the sim card after paying bill + additional incorrectly billed money.
There was huge discrepancies in the bill. Firstly exceutive said it 399 plan but when activated it 499. I informed the customer care, they told its 499 but you will get offer which you need to pay 399. I agreed, and i told about the internet data, they told somebody made false promises i will take a complain. Then they activated one more plan without...

My self venkateswara rao my mobile number is [protected]

I was recharge through this website i. E. (Care. Ideacellular.com) rs. 349 /-

Sbi conformation

Date (Value date) narration ref. No. Debit credit
07-aug[protected]aug-2017) to transfer
Inb idea idea_recharge paymen jsbi[protected]igabuaory0 349.00

—

but not received my mobile
Pl. Check...

I did not pay my idea bill for last 3 months. Instead of sending me any notice or any mail, idea people started calling all the numbers that were saved in the sim contacts. They contacted almost 10-15 people form my list which accounts for security breach. Not even a single notice regarding the bill was sent to me, instead they tried to threaten me by doing so. Later, when i called idea customer care, they did not even took it as a priority...

Sir plz provide incoming and outgoing call details with location log for mobile no - [protected]. For period of 01.05.2016 to 31.12.2016. Plz provide details as this is very important you will save ones life. I will pay charges if any.

My name is shrinivas paskanti
My contact no is - [protected].
My mail id is - [protected]@gmail.com

Plz give info... It is very much important for me....

Please find the attachment attached. I had received a promotional like sms in to my dnd registered mobile number. Idea claim that they are not responsible for the message i received because i had opted for it. But i never filled a form like attached. Also the name. Dob & signature is wrong over there. Some one has done it. I send many mails to the email id i mentioned in the form & they never responded back. I assume idea people has done...

Bluelima service has been activated on my phone without my consent and deducted 35₹ from my balance. I didn't ask for this, this is a very shady practice by idea and i expect a refund for this as soon as possible.

I just got my idea sim and already this has happened, if they did this to all their new customers then they would make at least 50cr. But if they don't refund me i will never use idea again and i will tell everyone...

Bluelima service got activated on my idea phone number and i don't know how. A message saying that such service is activated and rs 35 has been charged I haven't registered for such service and i don't know how it got activated. Please kindly look into the matter how automatically the service gets activated without the concern of the subscriber and refund my money back. I have immediately deactivated the service as it said it will continue...

Sir,

I am using two idea no for nearly 5 year now without being a billing defaulter.
I have submitted multiple complaint for billing discrepancy for the month of Jul, dated 21 Jul 2017 on account no[protected]. The service request no for the complaints are : SR# C1-[protected] and SR# C1-[protected].

Following Point were asked to address in the complaint out of which none have been address.
br...

I am buy a new idea sim (Mobile no : [protected]) on 08 - june - 2017 with 84 days unlimitedcalling and 1 gd 4g data per day. But within 45 days calling barred and not get any proper solution from customer care and also from idea office at bala ji chowk, sadar bazar, muzaffarnagar.
And after asking my bill they says - "prepaid sim ka koi bill nhi hota hai."...