Idea Cellular Complaints & Reviews

Sir i will paid an amount of rs. 1700 /- for cash my cell no [protected] to you authorised center at dharuhera on 07/07/2017, but till today 09/08/2017 he will not clear my payment in my mobile no account. I will also tell him before 15 days that my payment is not clear but he says that he do it, his behaviour is also very rude for costumes. So please take an action

Sandeep goyal...

Date of incident:09-august-2017

Idea given me 1 offer on my mobile:
Offer was: 404 recharge will get unlimited calls and 84gb internet 84 days
But when i recharged with that amount, it has activated other pack which is not this plan which i offered and now they are not responding to my calls. I also visited custom care outlet but they also ignored my issue.

Please give me offer which idea shown...

Juice up vas activated by idea on my prepaid card without any request or my knowledge... Even today i have no idea about this juice up vas nor used it.. I come to know only when i did voice recharge and checked balance.. It was nil.. When visited idea site they deducted 100, 37, 5, 35 rs within 12 days. This is ridiculous... Though i have deactivated it online... I expect idea should refund my hard earned money and respond positively......

I've paid my postpaid bills for the month of May & June 2017 but I've not received my Payment acknowledgement receipts to my mail id.

I've received Payment acknowledgement receipts for the month of June & July 2017.

Please find the below for more details on this.

Account No:[protected]
Name: Ramesh Uppuluri...

My balance was deducted by rs.35 for a service called Bluelima, it does not even exist. And I called the customer care to request a refund as there was no confirmation given from my side. The customer care executive provided no help and infact was rude to me. I can't even discontinue this service because the msg keeps getting failed where the msg needs to b sent to....

Activated my Idea sim Immediately after activating the sim, I started getting SMS from 53131 and the content is health tips. Each SMS delivered to my phone is costing me Rs.3 and all this is without my permission. When ever i recharge my sim card balance automatically my sim card receiving messages....

3days back i receievd txt msg on my idea no. Showing an offer of rs.94 providing 10gb of data&28days validity. On recharge i got only 512 mb&validity 10days. I repeatedly tried abt 8 times on custmr care daily bt no one was intrsted in looking upon the complain. Its has been 3days n now all the executives are busy n i m unable to connect them. Pls help....

Dear sir

I've recently received a very high bill against the selected plan of rs 349.

My postpaid no is [protected] i have got a call from feedback departm­ent that being a valued customer we are giving you a same plan of 499, (3000 sms and 5 gb data per month and 1 gb data for six months) amount reduced for rs 499 to rs 349. But now your custom­er care executive to­ld that you have to pay 50 paisa per sms...

My account has been debited worth rs. 4999 by a fake call from sbi idea money from the phone no. [protected]. They told they are calling from sbi. They asked me about my sbi debit card information to redeem my expired online reward points. On sharing information with them my account got debited with the said amount. The transaction detail as shown on my statement:
By debit card othpg[protected]ideamoney mumbai. Now i want my money...

Please stop the following credit transaction and keep urgent hold for outflow of fund as it is clearly made by fraudulently person by cheating through fake call in the complainant mobile phone.[protected] and his account number has been debited rs.10000-00 as under:
Sbi:[protected] rs.5000on 8-8-2017
Ifsc. Sbin0007821
And
Sbi:[protected] rs.5000on 8-8-2017
Ifsc. Sbin0007821

Kindly arrange to...

Hi

I have an idea prepaid connection and my mobile number is [protected]. I had an issue earlier where i could not make std calls, it was resolved when i called customer care. (This was 2-3 months back)

I'm facing same problem now and i could not make std calls again, i'm getting message saying "this facility is not available on your phone" (Please note i have sufficient balance to make a std calls) when i visited...

Idea team,

Please stop fooling people. How much money can you make by digging into common peoples pocket.

Withing a period of 15 days 3 times some useless services (Qwalli, idivas and what not got automatically activated in my phone). I did not even opt for it.

On immediately calling your cc, they give vague and a very common response used to fool - its not from idea, its via web content, you...

Dear Sir,
Mob no [protected], bill recd 4000+ including one add on card, which i never used or activated, so pls settle my bill excluding add on card, late fee, etc.So that i an draft a cheque for the same.I had already intimated customer care for the same before.Pls feel free to call on [protected].

Regards,
Uday Jambhulkar...

There is dindo & hungama service activated automatically on my phone which is costing rs.255+gst which i never requested. I register complaint but they are asking amount is not refundable. I called to customer care they are saying that this service is not belong to idea its happen while surfing the internet but i clearly remember i never subscribed any service. I m post paid user now they have stop my incoming and outgoing calls. Idea cellular...

July 2nd na idea rc444 recharge cheyenichanu sir. Appudu voice calls validity august 8th ani data validity september 26th ani vachindi sir. Recharge chesina time lone retailer adigite meku automatic ga update avutundi annaru sir. Ippudu customer care ni adigite me mobile ma system lo 3g mobile ga update ayyendi ani call cut chestunnaru sir. Malli customer care ki call chesi chepte meku 3000 minutes complete ayyendi annaru sir. Na daggara...

I have raised mnp request twice, on 23rd july and 31st july and each time the idea rejected the request. More recently the reason for rejected cited is an outstanding bill (Pro rated till date). Did idea raise any bill or inform the consumer on the outstanding before rejecting the request? Since i have another idea number and both numbers are under same account number and hence same bill, idea does know that i still have a relationship with...

Bluelima has been activated without my knowledge. Please deactivate it and refund the charges. Mobile number is [protected]
These are the messages i received earlier from 54300
1- thank you. We have received your request for service bluelima and it is being processed.
2- your bluelima has been activated. Amount charged is rs 35.00 /- for 1week. Renewal charge is rs 35.[protected]@1week. To deactivate sms stop to 155223...

Hi sir I have ported a telenor sim to idea and my no. Is [protected]
And I am trying to contact on 56059 by they are saying a no. Is not correct so also my all incoming call r not connecting on my no.
So plz do it fast...

Sir
Mai ankit Kumar Sharma mera mobile number [protected] jo sunita singh ke naam se chal raha tha hal hi me maine apne naam se port karwa liya jisme maine apna aadhar card link up karwa ya hai.. Meri sim locked ho gai hai jo puk code required kar rahi hai.. Please mujhe puk code dene ka kasta kare..
Meri sim band ho Jane ke Karan mujhe is se pahle kafi had tak problem hui thi..
Kripaya mujhe puk code dene ka kasta...

Internet is not working!! I have some technical issues since last 4 days, and whenever i try to call idea customer services it end up with "all our customer care executives are busy" since 4 days. No one is even accepting or responding to call. My internet is not working -_-. If anyone from cafd reads this, plz call as mine call is totally ignored by idea...