Idea Cellular Complaints & Reviews

Network problem in idea mobile phone at 365, jai narayan vyas colony jaisalmer while mobile tower of idea is only 200 m away from my house. It is too close to my house but still network disturbance and weak signal inside my house. And 4g service of idea is also not available in my city. So please correct your network and give some relief to customers of idea cellular....

I am a user of idea mobile since last 10 year. My all documents including adhaar card is already updated with the idea services.
Altough i use my number less for calling but on the other hand i keep using the number for internet and sms. Even though i am using my number regularly, still idea keep sending me sms that “number will be closed in case no proper use”. This is strange and irritating again and again.
Why i am...

Hi,

I am ganesh from pune, i have been using idea since i have started using cellphone. Since last few days, i am trying to call customer care but they are not answering my call. I tried at least 20 times in a day, still they didt answer. The reason behind calling them was, i was promised by one of their member that if i recharge with amt 399 i will get unlimited calling and daily 1gb data free for 84 days. I recharged my...

I have registered my Mobile number in DND section so that I don't receive unwanted call & messages. but even after that I keep receiving call & sms about promotion and etc . . I have complained about the to idea care several times but they don't seems to take any action in regards to this. Now the frequency of sms is increased. Also their support care persons talk very rudely with customer. I said to the that let me do i need to file a consumer...

Sir
I have received a phone call from mobile no. [protected] saying that my reward points are going to expire today and i can get cash back of rs. 9000/- adjusted against my outstanding balance. They asked for my open details such as my date of birth and pincode and intimated my correct address. This then they asked for my credit card no. & cvv and informed that 9000/- will be credited in 7 working days.
The transaction was...

Actually i ported my number :[protected] from jio to idea. But after jio disconnected, i got a message to insert idea sim and enjoy the services. But the idea sim is not at all working. I called many times to the care and i contacted the store also, then also no responce. From 11th august iam unable to make calls, recieving calss, unable to get message, unable to do transcations beacuse of not getting otp. Solve this issue immidatly. And here...

Idea cellular vas services are getting activated more than 10 times on my phone and they keep charging on my account. If you call the senseless customer executives only says you activated the services and we can help you to deactivate. If you do not pay for the vas services the roaming and outgoing calls are barred. This is really harassment of the consumers. Hope idea cellular learn to live the birla legacy in business....

On 26/07/2017 i got top up recharge for 35 for 350 sms for my mobile through web, but i did not receive any message and this was not credited in my account and thus this service was not activated. I got to know this on the same day when i came to know rs 1.50 deducted for each sent outstation message and rs.1.00. For local message. Thus i had to get the same top up recharge of rs, 35 for the same service through a shop on the same day. I...

The offer shown for 404 Rs. unlimited calling and 1gb per day data for 84 days is not clearly mentioned fir 3G or 4G mobile on idea official web site and on mobile offers also.
I recharged for 404rs on my 3g handset, and they given me only 14 days validity with 1gb data only. When I goes to idea care they told me that "its your fault ".
Its their fault that they did not mentioned the offer for 3G or 4G mobiles either on their...

Dear sir
I am using idea mobile ([protected]) no from november 2009 and paying the bills also but this time i have changed my plan from 799 to 99 rs and received the bill of more than thousand rupees. I have mailed to customer care for the same but not received any revert from them so i hold to pay the bill now i am receiving calls with thread to pay the bill or they will start hurting my family and relatives.
And the no i have...

मुझसे आईडिया मनी डिस्ट्रीब्यूटर ने 2500 रुपये लेकर मुझे आईडिया का रिटेल पोर्टल दिया और कहा हम आपको बेहतर सर्विस देंगे और फिर इन लोगो ने कुछ दिन तक मुझे मनी ट्रान्सफर की सुविधा...

Dear Sir/Madam,

My name is Charls Leo Antony and My mobile Number is [protected].

I have been asked to do an advanced payment of Rs 5070 for this billing cycle. When I called customer care they are not able to justify why I should pay the amount.

The only thing I have done in the 4 th month is I have activated one add on of Rs 350 for 2.5 GB 4G data on[protected] and I have deactivated on[protected]....

I am having regular network issues on my idea number [protected]/[protected]/[protected]/[protected]/[protected], where i can't use my internet indoor. The worst part is whenever i try to reach the customer care they ask to restart my phone and disconnect the call, no further explanation why the issue is happening. They even didn't ask my location where i the issue. If this is the customer care feedback then i never expect the issue will be resolved....

Dear sir or mam,

i want to change my postpaid idea connection in to prepaid connection....

I am having regular network issues on my idea number [protected]/[protected]/[protected]/[protected]/[protected], where i can't use my internet indoor. The worst part is whenever i try to reach the customer care they ask to restart my phone and disconnect the call, no further explanation why the issue is happening. They even didn't ask my location where i the issue. If this is the customer care feedback then i never expect the issue will be resolved.br...

Retailer in my town cheating customers by giving half information about plans,
I ans my friend hv port our sim from telenor to idea. Retailer said that rs 300 plan gives me 84 days unlimited talk time, but after one month my plan was expired. We contacted in his office he is saying that offer is only for 28 days...
And behaving in rash manner very neglect answers.
Is this the way to behave with the customer..
...

My phone number is [protected] MH circle Idea Sim card. I was recently charged for a service named Juice Up for which I did not request. On 5h of August 2017 it got activated and they renewed it with a charge of 150 rupees. I did not see the message as I don't get much time to go through messages received from such numbers. My balance was near nil so I went through messages and got acknowledged about the same. I never activated the scheme...

Sir,
I recharge my idea prepaid mobile rs.402/as per my idea app latest offer on there benefit shows in rs. 402 recharge unlimited local std and 1gb per day data extra talk time 50 rs. Validity 28 days. There is no displaying any condition that benefit gives if recharge through idea app only. So i recharge my mobile from alternate site mobikwik after that i received sms that recharge successful talk time rs. 337 received. Now i complain...

Respected sir,

I want to ask who has given you the right to use my personal data to spoil my dignity by calling my personal contacts even if we were defaulter of your bill that too when my number was already barred months ago and we were in regular contact with your representative! All these actions of yours have led to harrasment and embarassment to me just for rs 2400/-

I am planning to take legal action in...

Hi,
I have requested for MNP of my no. [protected] on 4th of Aug 2017 and recieved a mail confirmation as well from the Idea Costomer care after many followups that there is no outstanding on my mobile no.[protected] as I have already paid the same in advance.
Even after that today on 12th Aug 2017 I recieved communication from my Port In service provider that my request for MNP is rrejected by my current provider Idea due to...