Idea Cellular Complaints & Reviews

I applied my tata docomo number [protected] for mnp to idea. On the 5th day i received a message asking me to call 59059 to activate the sim after 23:09. After i inserted the new sim, i tried calling 59059 but the call doesn't connect.

The network indicator shows full bars. But i'm not able to either send or receive calls, which suggest that the sim is not active.

Please activate my sim asap or suggest an alternative....

I used offered 4g data strictly in 4g mode but customer care representative said that u used internet data in 3g mode & idea give me a bill of 1500rs also automatically activated unknown services & said request come from u thats why we activated, & again give extra bill directly. Now again activated unknown services and daily increases my postpaid billing amount also not willing to convert in prepaid.
Please please help....

I had not activated any service from Idea, but suddenly yesterday (Wed 2nd August 2017) a message comes to me from 54300 that the juice up service has been activated.
And Rs 115 has been charged from my account, ant it will renew itself every 23 days charging the same amount.
When this happened there were only 118 Rs in my account, and suddenly my balance dropped to ~Rs 3.

This is very indecent behavior on part...

Dear sir this is for the second time within 2-3 days that from my account of mobile no [protected] sum of rs 20 has been wrongly deducted for vas service named glamour pack and one another without subscribed from my side.

Kindly deactivate the same above all vas sevices and refund the money back wrongly deducted
I have called to customer care and asked about the above complaint but no satisfactory resolution foundbr...

I have port my vodafone number to idea for better cover and 4g internet. But the network coverage is worst and internet speed is to slow not even getting 3g speed. And the worst part of idea is that your customer care services never answer call or reply the complaint send throw idea help app. My idea number [protected]. Adres: fl no.102, vishwas apt, trade center compound, station road, new shabupuri, kolhapur 416003...

Hi idea,

I have re-issued my existing idea sim [protected] on 31 july 2017 and the executives out there in the show room have online completed all the necessary requirements. After this, she said all the formalities have been done and your number will be activated in 48 hrs.

Till now that sim is not activated, when i contact customer care i got the reply that your document verification has been failed.
br...

After a month of porting out to airtel from idea i had received a bill amounting to rs.1200 of which around rs. 900 had been noted as data pro-ration charges. I do not understand what that is. I contacted idea customer care and they said these are legit charges. Today i got a call from an idea exec asking me to pay up my due or the number will be disconnected by mid night.

Why should i be paying when the legit bill is only...

Dear sir,

I am idea cellular customer having prepaid number [protected] since 6-7 years old. When i go to idea cellular customer care for get 4g sim. They told to me there are input name jay prakashk singh instead of jay prakash singh. They don't give the new 4g sim due to name error.

Request to you kindly resolved my problem and also input my correct name as jay prakash singh & also correct my dob as[protected]...

Dear sir,

I am idea service provider customer from last 10 year.

I have paid online payment for my below 2 numbers on 24 july 2017 but not reflecting in system.

# mobile number amount (Inr) transaction remark

1 [protected] 260 iin/i-debit/idea cell/[protected]
2 [protected] 720 iin/i-debit/idea cell/[protected]

First complaint logged 25 july 2017...

Sir last month i. E, 14/06/2017 i paid the idea post paid bill for no [protected] from my bank of maharashtra internet banking. I was debited of rs.649, but it says that my transaction was failed, so i continued for second time and the transaction was successful but it was debited twice in bank statement. I expected that amount would be refunded back to me but it didnot happen.
Can you please refund the money back.. Transaction number...

I had ported my number from postpaid services to pre-paid services in october, 2013. I had paid all my dues till that date and never heard from the company ever since.

Now on august 3, 2017 i got a call from a person stating himself as an advocate and a case has been filed against me for non submission of my bill.

I visited the idea service centre today and they have a pending payment in their records for june,...

The worst company i have ever had they sad daily 1gb data in 399pack nd when i switch to other mobile for just maybe1hour and again switch to that mobile then internet is not working customer care said thats my fault to change the from diffrent mobile what a nonsense that is realy pls dont use idea post paid sim
my no[protected]...

This is inform u that i m faceing a big problem from ur side
I have port my no vodafone to idea postpaid
Ur sale team give me wrong sim card
My no is now deactivat from last 2 days
Idea sales team not pick my call and not provide me my orignal sim.
I think there are no any responsabile person in idea.
Please do needfull
Porting no is [protected]
My contact no is [protected]...

I bought it about 3 days ago with my passport name aung kyaw soe. 1st time use in my phone handset today and no signal shows up. I tried with other handset too but same no signal. My new ide. Sim mobile no. [protected]. My mail is [protected]@gmail.com. Looking forward the reply very soon....

I did not subscribe for vas that was activated on my number yesterday. I tried a lot to call customer care service but could not talk as they all were busy as i was told. I have send stop sms but i want its refund of fifty rupees in my balance....

1-8-17 recharge 7778.16

but my balance cut

please refund my balance...

Initially, I'm in vodafone network. One fine day, my colleague got a call from Idea celluar team(neha - [protected]) and explained their offers. Since my friend is not able to understand the offers which they are explaining him. I came into the line and inquired the offers. Hence I asked that, if I switch from vodafone to idea, will you provide me a complimentary bag and watch(as there is an offer in idea long back). Immediately she said okay....

Sir. mY name is nisar ahmad zargar and my number is [protected]..Please send me incoming and outgoing calls detail on my email [protected]@gmail.com.

Sir . I got all numbers deleted please and please help me....

Dear team, due to poor service quality, management bad behavior and high call charges of
Idea upw (Donor operator). I have applied mnp and submit porting request to airtel
Upw (Recipient operator). I have generated upc code "iw746382" on 22/07/2017 which is
Valid till 06/08/2017 (For 15 days). Airtel upw has submitted porting request with upc code
"iw746382" to idea upw for port order approval. But idea reject...

So many time complaint but not resolve
Always be saying they will be done but not done
Always offer 3g/4g recharge
Taken recharge 3g/4g but always slow network.
Now network is 0.12k/s...