Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I was trying to book a Coromandal express train ticket from BZA to MAS on May 10th, but after payment was successful, I didn't receive any booked ticket. I've attached a screenshot of money debited, but the ticket has not been booked on IRCTC app. I hereby request refund of Rs. 1130/- as soon as possible. My account details are:
Do not Paytm or add to PhonePe's wallet. Add to account or Tez(but you don't use Tez)

Name:...

I did the reservation on 10/5/18 in shramshakti (12451) and i got waiting ticket then on the same day i cancelled my ticket by irctc window (Counter cancellation) at 8:30pm on the travel day and train timing was 11:45pm. I talked the irctc and read all the rules about cancelltion after look at the rules, i got the info that prs counter will refund the money after deducted their cancellation charges (60 bucks) but today i went at prs counter...

I had cancelled three railway tickets on 19th april, 2018. I had booked the tickets through irctc website and cancelled through the same. But i have not received the refund yet.
The same thing happened last time also when i had booked railway tickets through kmb and not received the refund almost till after a month.
This time around also i had booked the tickets through kmb via debit card and cancelled them but i did not receive...

Dear sir,
I was booking train ticket from nizamuddin (Nzm) to katni (Kte) for date 02.04.2018 and payment done from
Netbanking of central bank of india. Money of rs. 2960 got debited from account but transaction failed. Also
Checked in booked ticket history but transaction failed showing for transaction id: [protected].
Please refund my money of rs 2960 debited through netbanking of my account. It is more...

I had paid for the irctc ticket booking via upi and payment gateway of razorpay. It seems that my payment was successfully delivered to razorpay bt didn't reflect in ticket booking as amount from my bank account is deducted. Please initiate the refund process as early as possible.
I have attached the screenshot of transaction details.
Upi/[protected]/[protected]@hdfcbank
Date : 10 may 2018...

Dear sir,
Since 12 days i have cancelled my e-ticket but till niot refund in my account why this made. I am totally stressed mentally.
New customer care no cant receive call. When call them they are busy and not connecting call. Even when call is connected there problem is to low our server call after some time.
So i am totally mentally strssed for themselves. Refund amount is 4370
Pnr no [protected] irctc transaction...

Sir,
I am vineet kumar. I booked a train ticket
From my irctc account in 12/08/17 and 25/08/17. The ticket had not booked but amount deducted from my bank accounts.
I call irctc customer service representative and follow the steps, but after 9 months ago the amount has not refunded.

My transaction no-[protected] and [protected]
Ticket id-8105244 and 8310819

My mob no-[protected]br...

I feel shame for indian railways. As per railway timing, trains are not arriving on schedule. Most of north karnataka trains from bangalore are delayed with 1 hours (60 - 80 mins). Example hubli passenger, golgumbuz express etc. After bjp government came into power, few months trains were on time. But again nowadays trains are delayed as per congress regime. Whatever government i don't care, i paid my money and i want proper service. br...

I wanted to delete my current irctc id and create a new irctc id with my existing email address and mobile number. I called customer care and they said that i can only do that by asking irctc to release my email id and mobile number from the data base. But when i called today to enquire about my request they denied giving information by saying that this facility doesn't exist. They constantly mislead me by giving wrong informations. And also...

Reference to irctc complaint ids : 8439546 and 172739

I booked two tickets last days (17-mar-2018) having pnr number [protected] and [protected].
The charges for these tickets were 190/- per ticket. And those were in waiting list status.
As we know, if these ticket were not confirmed by indian railways after charting, the e-ticket having wl status is considered as invalid tickets and these are auto-canceled br...

On 8th may'18 i tried booking an online ticket through the official irctc android app (User id - vasu10j). Although the balance got deducted from my account but i didnt get any booking. Again i tried and got my booking done but i have not got any message regarding that refund amount.in my bank statement it shows that the amount has been debited for irctc....

Here is the SMS received from irctc and my ac debit a amount of 770 and ticket is not book Thank you for using your SBI Debit Card 606XX6430 for a purchase worth Rs770.0 on POS SBIRCTC at IRCTC txn#[protected].If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]...

Yesterday (08/05/2018) i travelled by chennai express from rameswaram to chennai in ac 3tier birth no.25, 26. There was no water in trichy station available to drink not even stall available to buy water bottle. When i asked for water from tea seller he said this is the state of affairs since many days.in case of any emergency for any patient travelling in train what will be his postion without water. I was running from one end of platform...

I boked and ticket last year which i cancelled it also. Received a cancellation mail regarding the same. The total amount was rs.1890.
But till now i have not received the refund amount. When talked to the customer care, they asked me to wait. This issue is of 10th nov, 2017. Till now i haven't received the amount and the customer care is not answering....

I booked this ticket before 3 months, so if i am trying to cancel this ticket in the irctc site, it is reflecting as "no records found" in the booked ticket history and even if i am putting all details like pnr number, train number, transaction number, it is not reflecting, still showing as "no records found" so i am not able to cancel the ticket. Please guide the next course of action to cancel the ticket...

Dev raj pandey wrote:
hello
i was booked a ticket in pushpak express 3rd ac on booking date was 12 april. And journey date is 23 april but
Due to waiting list the ticket did not confirm and then it automatically cancelled. After the cancellation the deducted amount is not refund in my bank account [protected] which is clearly seen in my bank statement amount of 1507 rupees are not refunded in my bank account. br...

Hello i am dev raj pandey and i want to complain against the irctc because my cancellation amount did not refund in my bank and i also complaint it in the irctc customer care and e-ticket @ irct.co.in but there have no any response on my mail and phones and now i am helpless so please help me on my problem i am sending all information regarding for this and also sending the bank statement from booking date to today

pnr number...

My father name is r. Venkateswarlu, visited jabalpur for some work. He is a heart patient and senior citizen. We booked for a special train (01704) seat no 15 in b1 from jabalpur to hyderabad. Train starting station is jabalpur and suppose to come around 8 pm 8-05-18 came at 2 am 09-05-18. He requested every possible enquiry and no one knows about it. It was expected at 1st platform and inform suddenly announced at 5th platform with a short...

I have done transaction to book ticket so i paid up the ticket charges using paytm but the transaction failed and money was deducted. I am providing the transaction details please have the look and do process the refund process the customer care people are full of negligence not even responding and ending the call abruptly in middle.

The transaction was done on 29th april, 2018 and booked using tatkal.
Transaction id...

My irctc waiting list ticket (Pnr no. [protected]) (Transaction id: [protected]) 2nd ac mahamana express from gaziabad to jaunpur city was cancelled by irctc on 22-oct-2016 due to ticket not confirmed and amount of rs. 3250 (Settlement id: ig0cnybqo9) was supposed to be credited in my sbi bank account: [protected] by 25-oct-2016. The amount is not received yet in my account till date.

My phone: [protected]...