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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
1035
513
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+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 152

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S
sridharan123
from Chennai, Tamil Nadu
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payment not refunded in irctc

Website:IRCTC

I had cancelled the ticket. But my money is still not refunded to my account but in irctc website it shows refunded on 16/04/2018 in payumpp bank. But in my account still the refund money is not credited. I called your customer care number lot of time. You did not pick up the phone. Please refund my money.

Transaction id: [protected]
cancellationid /refund id: [protected]...
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Website:www.irctc.co.in

Hi support team,
I have booked a tatkal ticket from ald to anvt for 'rnc anvt special' on 19-feb-2018 and date of journey was 04-mar-2018. For reason train delayed more than 3 hours and the passenger has not traveled, i filled the tdr on 03-mar-2018 because train was coming from another station and it was 15 hours late already so i decided to travel with another train.
For the same in irctc against my ticket, the status was...
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K
kbharath643
from Ponnur, Andhra Pradesh
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ticket not confirmed but money debited from my account

Address:Mumbai City, Maharashtra, 400001
Website:IRCTC

Dear sir
On 15-march -2018 i have tried to book the ticket using irctc application through phone pay razor pay money 415 rupees debited from account but i did not get ticket from irctc. So please credit 415 rupees in to my account.

Transaction id :hdf77420f2e27b346f2bf[protected]ff85
Utr no :[protected]

From,
Bharath katika
Mobile no :[protected]
Email:[protected]@gmail.com...
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Address:New Delhi, Delhi
Website:www.irctc.co.in

No one is working on it, no reply over mail and even on call i am getting any answers, its already 12 days are passed

I have called from [protected] to [protected], initially call was not getting connected whole day executive said i am transferring your call to seniors, call keeps on ringing for 10 minutes and no one picked up.
They said we are looking into this, but refund is not yet processed.
Also i am also...
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G
Gudiya7070
from Muzaffarnagar, Uttar Pradesh
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tdr filed on 11th march 2018 for train more than 3 hour late, but but no refund yet

Address:Lucknow, Uttar Pradesh, 226010
Website:irctc.com

Hi support team,
I have booked a ticket from lucknow
To varanasi for be bsb express, date of journey was 11th march 2018.
For reason train delayed more than 3 hours and
The passengers have not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing tobr...
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B
Bumba Ghosh
from Kolkata, West Bengal
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i don't receive money for cancelled tickets

I don't receive money for canceled the tickets...
The bank asking my arn no but i don't get my arn number...
So what to do to get the money or please provide me the arn nmbr...
Please sir it i have been suffer from 6 months for that please do ur best to resolve my problem as fast as you can do...
If you do it fast then i very thankful to u......
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C
ckvrajesh
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refund not yet credit

Address:Thiruvananthapuram, Kerala, 695584
Website:Zaakpay

I have booked irctc a train ticket from itarsi to tcr train no. 12626 on 11.04.2018, unfortunatly tickecket is not booked & amount is refunded through zaakpay pg, but the amount is not yet credit in my account.

My irctc failed transaction no is. [protected] dt.11.04.2018. Rs.2355.00. The refund amount not yet credit in my account.
Kindly do the needful early....
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P
pichku
from Jaipur, Rajasthan
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lower birth not alloted of my pnr no.2245214267

Address:Ajmer, Rajasthan, 305001

Sir, today i book ticket from dee to ypr vide pne no [protected] i request for lower birth but when 186 are awailable we got upper& middle, &we both areof age 67/61 senior citizen so kindly adjust us in lower birth as per irctc rules & regulation & central railway minister guide lines that the lower birth will give first prefence to senior citizen male &female passengers so i request you to allot us lower birth when still above 180 seats are...
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Address:Ranchi, Jharkhand, 834009
Website:www.irctc.co.in

IRCTC के माध्यम से में 1 अप्रैल को RANCHI से Anvt के लिए टिकट बनाने के कर्म में मेरे बैंक एकाउंट से balance काट लिया गया और मेरा टिकट भी नही बना।
जिसके बाद मुझे massage भी मिला कि आपके account में 5...
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A
AmanHRathod
from Bengaluru, Karnataka
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regarding amount deduction and failed transaction.

Address:Thane, Maharashtra, 400601

To whomsoever it may concern,

I booked a tatkal ticket for which amount had been deducted from my account and the transaction got failed.

It is urgent for me to go and due to your faulty systems i have missed booking the tickets. Now when i go to book again, it is showing a huge waiting list.

I will have to travel no matter what and if the issue is not resolved on a priority basis, i assure you,...
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V
visakagunturu
from Bengaluru, Karnataka
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complaint about cost of train tickets

SIR
I booked aticket from visakapatnam to vijayawada PNR NUMBER IS [protected] cost of the ticket is 275 .but next day booking same train same date the cost is 345.train numer and name 08501 / VSKP SC SPL.
please respond to this unfair rates very from day to day..and also I booked another ticket in tatkal the ticket cost is 426.80 the ticket in TQWL/4 after ticket is cancelled by IRCTC after chart prepared.in this case 355 is...
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S
Srinivas Rao Devarakonda
from Visakhapatnam, Andhra Pradesh
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failure of my ticket booking in irctc app

Website:irctc

I have booked a ticket for D VENKATESH for travel from VIJAYAWADA TO SECUNDERABAD for guntur intercity express 12705. After making the payment of rs 146/- through paytm and Transaction id in irctc is [protected], there was some failure. When i checked my bank account the payment is done. However, when i logged back to irctc i could not see the reserved ticket.
My email id is [protected]@gmail.com

I request...
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G
Gautamghoshsrf
from Indore, Madhya Pradesh
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ccm not refund

Address:Gwalior, Madhya Pradesh

We were travelling in train 16032dt on21/2/18. Pnr no [protected]. Birth no b2 42, 43, 45. Unfortunately my daughter had left her bag in the train. One co passenger found it and handed over to tte. He had submitted the same in jhansi station. Very next day i collected the bag except cash.. It was deposited in jhansi station. I applied for refunding in ncr allahabad through speed post. Till date cash is not refund. I have already done mail...
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S
shrishti gupts
from Boisar, Maharashtra
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refund of cancelled ticket not credited back to account

Dear sir/ma'am,

I had cancelled my ticked on 17th mrch 2018 but still not get refund of it.

Transaction details are as follows:

Cancellation i'd : [protected]
Pnr no. : [protected]
Cancellation date: 17/03/2018
Jammu ghy expres (15654)
Ptkc - rny (28/04/2018)
Refund amount - rs. 3525

Kindly let me know up to when this will be credited back to...
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D
Dhanashri Parate
from Mumbai, Maharashtra
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payment rejected by bank

Address:Thane, Maharashtra, 421306

Sir/madam, i'm a regular customer of irctc. Today while i was booking an e-ticket a notification informing "payment rejected by bank. You can choose another payment option and try again." like this came. This is the first time i'm facing such a problem. My bank account have sufficient amount for this transaction but still i get such irrelevant reason. I request you to see through the problem and fix it as soon as possible....
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V
vinaymishra81
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tdr refund not received yet

Address:Jhansi, Uttar Pradesh
Website:TDR Refund not received Yet

Hi team,

I have booked the ticket from amritsar to jhansi and date of journey was 03-apr-2018.
But due to some issue, on 3rd april 2018, train was partially cancelled and it was not started from amritsar instead of it started from new delhi.

So as per irctc process i have filed the tdr on 3rd april 2018 for the booked tickets.

But still tdr is showing cr registered as status and money has...
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S
Shubham Kumar Yadav
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about returning failed transaction money

Address:Allahabad, Uttar Pradesh, 221505
Website:irctc

From: new delhi (Ndls) to: allahabad jn (Ald)
Train no./name: 12878 / ndls rnc g rath
Transaction id: [protected]
I want to do complain regarding if transaction is not successful then why my money is deducted from my account?, from where i got money to book another substitute train ticket because that money is only money i have...
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J
Johrul Alam
from Ernakulam, Kerala
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rice uncooked

Address:560001

M/s ak gosh catering pvt ltd serves uncooked food. I had complaint regarding the food but no one is bothered for that. There is no use of given license to this kind of caterers you should take action or cancel the license. Very worst service by m/s ak gosh catering useless can't eat but had to paid. We r paying for it not getting it by free. Please change the catering service if not the travelers are going to suffer for it....
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darshanash2012
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uts mobile application not working

Address:Thane, Maharashtra, 401208

Hi i am darshan ashar from vasai,
I am using this application from 2015, that time this application not working properly & i am requested for payment return from my account, from 2015 till date i am not getting my payment also i am not able to utilized this value for ticketing booking, also i am not able to use my other mobile login in same mobile, i have getting error "wallet settlement request has already received which is under...
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C
cnsirctc
from Bengaluru, Karnataka
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non refund of failed txns

Id no. [protected] dt. 24/03/2018 rs. 2, 335-90
due to error ticket was not booked but amount was debited to bank a/c. On verification irctc informed that amount was returned to bank - zaakpay. Amount is yet to be reversed by you.

Mails regarding this were unattended by you people.

Please re credit the amount at least now to avoid further delay else the issue will be escalated to concerned ministry...
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