Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi

I had tried to book a online tatkal ticket from badnera (Bd) to lokmanya tilak terminus on 28/12/2017

But the ticket was not booked and the amount of rs 1615 has deducted from my account

Transaction id is [protected]

And now its show that amount is refunded on 03/01/2018 but its not credited to my account

So kindly pls do needful at the earliest...

I have booked four tatkal tickets from thiruvananthapuram to guruvayoor on 27/12/2017 and paid rs.2300/- from my sbi account through zaakpay p g. I cancelled the tickets on 28/12/2017. Irctc says rs.2040/- is refunded to my account. But the amount is not credited in my account till this date. Hence you are requested to refund the amount at the earliest. Pnr - [protected]. Transaction i'd[protected]gacprkce7 (Inb one mobikwik system private)...

Dear sir/madam

My name is sarath kumar i have made an online tatkal booking to bangalore from hubli @ irctc app. As i saw there were 27 available & made the payment through my sbi net banking (Twice). Amount has been deducted from my account but still i didn't get the status of my bookings.

I tried calling on your toll free more than 50x times no response. Later i spoke to sbi care where they clearly stated...

3 weeks are over
But irctc is not responding of mails... I have cancelled my train confirmed ticket. And the refund is still not credited in account.. How shameful govt sites of india... How much time will they take to refund back the money. This is the govt site and immediately the refund must be credited.

Not even a single response...
Very shameful....

Hi sir,

My refund is too late. I have submted bank statement. I have many time contact to irctc phone and email but only said by that people = email has been forwarded to the concerned department. You will receive a reply in this regard shortly by urmila dixit (Executive curtomer care)
But now yet time not received. Please resolve my problem as soon as posible.
Ticket id=[protected], 7609908 etc...
Mobile...

सर मैने 28/12/2017 को तुमसर - पुणे के लिये 30/01/2018 का हावडा पुणे आझाद हिंद एक्सप्रेस का reservation किया था, जो की फेल हुआ था पर मेरे अकाऊंट से ticket के पैसे कट गये थे, लेकिन मुझे अब तक उसका रिफंड नाही...

Booked a ticket in irctc..
Did the payment through paytm..
Amount got deducted however the booking status shows failed but the payment shows settled.. Please help me out!!
Also the paytm support is irresponsive..
Tried to call both the irctc and paytm support only the ivr goes on..
Irctc always busy. Please help me on how to get back my money
Also the paytm support is irresponsive..
Tried...

Sir i had tried to booked two tickets from tbm to pmk on 29dec 2017 in tatqal quota amounting rs.830. But it failed and money had been deducted. I had a payment through razorpay. Its been 1 week. But money is not refunded till now. Please refund my money as soon as possible. Detais of my bookings are...
Transaction id : [protected]
Rameswaram exp (16101)
Bank name : razorpay...

Dear sir i have use on irctc payment on your merchant side my debit card i have ticket cancel but not credit my credit card balance i have send txn number


1 transaction id [protected], transaction date - 13-dec-2017 cancellationid /refundid-[protected], trans. Amount-360.00 refund amount-360.00, refund date - 15-dec-2017

2 transaction id [protected], transaction date -13-dec-2017 cancellationid...

Sir

I booked ticket through my irctc account pnr no [protected] which was not confirmed so that i didn't travailed but my ticket amount is not refunded by irctc despite several complain and call to irctc
My complain id 7194366 further complain reminder id 7223264 further more complain were given but my booking amount has not been refund.

Tribindh kumar...

Incident happens on date 27/12/2017,
When i was doing e-ticket booking-payment deducts from my account-but ticket not done-till date on 5/01/2017 it is not refunded in my pnb saving account of mangisab branch ludhiana.
Even no-one replying on irctc customer care services on all zonal numbers-even not responds on 139.
Please do needful. My irctc mail id is
Pradipgokh
And my personal mail id is
[protected]@gmail.combr...

Hi,
I cancelled a ticket on 16/oct/2017 (Pnr number: [protected]) and a refund of rs. 2560/- was to be made but inspite of more than 20 request emails which i sent to [protected]@irctc.co.in, all i have received till that is a new request no.in response to my email request.

I have even tried contacting irctc via their twitter handle but all my efforts have gone in vain and all the requests which i made till that fell on deaf...

Indian railways should urgently get report of the delay of train no 16338 ernakulam to okha on 5 jan 2018 (Day 3 of journey). It was delayed by 2:30 hr when it reached rajkot jn.
Great mismanagement of signaling system and railway authority.
Shameful to say that this is not the first time the train is delayed, but is was delayed in previous journeys too.
Plz. Get the matter seriously and reduce the delay time...

I booked a train ticket in general quota on irctc on 11th dec 2017. I transaction is failed but the payment of rs. 790 deducted from my account, then i again book a ticket and again deduction of payment of rs. 790. But the refund of payment of failed transaction is not rececive till now. I also try on irctc customer care but no solution till now. Please credited of rs.790/- to my account as soon as possible of failed transaction....

Dear sir/ maam,

I am irctc user my login id is maddy002, on 31.12.2017, i have cancelled my ticket my transaction id is [protected] and cancellation id [protected]

Even thought in refund history status shows as refunded but bank account is not credited with the same. And also the bank mentioned here as payumpp. But boocked the ticket from standred chartered bank the details of account is as follows.br...

I received SMS regarding chart being prepared again due to technical reasons. And my seat was re allotted from 06 in A1 to 04 in A1. I boarded train and occupied seat 4 in A1 as per lats which was 24 hrs latest SMS from IRCTC. However TTE was carrying a chart which had previous numbers and made me shift from that seat. And he gave the three births 1, 3 and 4 to someone on payment. He also misbehave d without any reason saying "karlo Jo karna...

Hello,
I was trying to book ticket on 11 november 2017, but my ticket was not booked and 1280 rs deducted from my bank account, which transaction id is [protected], on my irctc account it is showing that my amount refunded but it is not reflecting to my bank account.
And another transaction on 26 november i cancelled my tickets with refund id [protected] and [protected] irctc are showing that my amount are refunded...

Subject-wrong information regarding cancellation of the train 22660 dated 11.12.2017, which infact plied.

Irctc reference - docket [#744928]
The following complaint was sent by email to irctc, though irctc gave the docket no., complaint still stands unresolved
_-_
From: "manoj tripathi"
Sent: sun, 17 dec 2017 18:56:27 gmt+0530
To:
Subject: wrong information regarding cancellation of...

I booked a ticket and when it try to print it showing "" flushed pnr / pnr not yet generated ".
I got a sms also after booking this ticket.

What should i do next?
The following is the ticket details:-

Transaction id: [protected]
Pnr no [protected]
Train no./name: 12864 / ypr howrah exp
Date of journey: 24-mar-2018
Date of boarding: 24-mar-2018 class: sleeper...

I tried to change my phone number. The program added 334 as country code instead of +1 which i had entered. Then it took me to payment, which i did. The program looped on verifification and there was no way to correct the error.
This shows poor programming.
I wrote to [protected]@irctc.co.in and received an email that correction could not made and that i should register with a new email address.
When i tried to register again,...